Toyota Avalon Complaints (2015)

54 consumer complaints on file.

#11316632March 6, 2020
AIR BAGS, SEAT BELTS
TOYOTA HAS ISSUED A RECALL NOTICE WHICH STATES THAT THERE WILL BE SEVERAL MONTHS UNTIL A DEFECT IS DEALT WITH THAT COULD CAUSE A FATALITY AND IN THE MEANTIME RENDERS THE CAR WORTHLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308465February 11, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON FEB. 5, 2020 AT ABOUT 6:30 AM, MY WIFE WAS PULLING UP BEHIND CARS STOPPED AT A RED LIGHT, AS SHE APPLIED THE BRAKES TO STOP, THE CAR SUDDENLY ACCELERATED, SHE PRESSED THE BRAKES AS HARD AS SHE COULD, THE CAR CONTINUED TO DRIVE FORWARD HITTING THE CAR AHEAD OF HER IN LINE. SHE COULD HEAR THE CAR ENGINE RACING AND TRIED TO PUT THE CAR IN PARK, BUT IT WENT INTO REVERSE AND RAPIDLY MOVED BACKWARDS, EVEN WITH HER FOOT ON THE BRAKE, HIT THE CAR BEHIND HER. SHE THAN ONCE AGAIN TRIED TO UP THE CAR IN PARK, BUT PUT IT BACK IN DRIVE AND THE OUR CAR ACCELERATED FORWARD AGAIN FILL SPEED HITTING THE CAR AHEAD FOR A SECOND TIME, ALL THE TIME HOLDING HER FOOT DOWN AS HARD AS SHE COULD ON THE BRAKE. AFTER HITTING THE CAR AHEAD FOR THE SECOND TIME, SHE PUSHED THE ENGINE STOP BUTTON AND THE ENGINE STOPPED RUNNING AT FULL RPM. SHE NOTED THAT THERE THE FRONT TIRES WERE SMOKING ALOT SINCE THE TIRES WERE ROTAING EVEN THOUGH THE CAR WAS AT A STOP, DUE TO THE ENGINE RACING FULL RPM. POLICE WERE CALLED AND THEY DISPATCHED A TOW TRUCK FOR OUR CAR. THE POLICE NEVER ARRIVED, THE TOW TRUCK LOADED OUR CAR AND TOWED IT TO THE AAA STORAGE YARD .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11290892December 23, 2019
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
I WAS HEADING DOWN SNOW GEESE SOUTH IN DUCK N.C. TO TURN LEFT ONTO WOOD DUCK DRIVE. AS I APPROACHED THE TURN, MY BRAKES FAILED AND I WENT INTO THE PARKING AREA OF 1324 DUCK ROAD. I COULD HIT A PARKED TRUCK OR HOUSE. I HIT THE TRUCK. THE AIRBAGS DIDNT DEPLOY. NONE OF THEM. IT WAS A HEAD ON COLLISION. MY CAR WAS TOTALED. THE POLICE SHOWED UP AND WERE SUPRISED THAT THERE WERE NO AIRBAGS. THIS CONCERNS ME GREATLY. THE BRAKES FAILING WAS SCARY ENOUGH, BUT ABSOLUTELY NO AIRBAGS! *DSY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11288939December 13, 2019
UNKNOWN OR OTHER
UNKNOWN LEAKING. WE HAVE NARROWED DOWN TO THE SUNROOF OR TOP PORTION OF THE WINDSHIELD. CAN NOT PIN POINT LEAK, BUT AFTER COVERING WITH TARP IN PARTICULAR AREAS WE HAVE NARROWED IT DOWN TO THE SUN ROOF OR W/S. THE DRAIN PLUGS ARE CLEAR IN THE SUN ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282387November 25, 2019
AIR BAGS, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
PEARL WHITE PAINT IS PEELING ON RIGHT SIDE AND REAR OF VEHICLE. 2, AIRBAG LIGHT STAYS ON WHEN STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256523September 18, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE AVALON HYBRIDS COVERED ONLY BY WARRANTY ENHANCEMENT ZKK ARE SUFFERING THE SAME DANGERS AND FVMSS NONCOMPLIANCE DUE TO BRAKE BOOSTER PUMP ASSEMBLY FAILURES AS THOSE TOYOTA COVERED BY SAFETY RECALLS (D0H & K0L). BY EXCLUDING AVALON HYBRIDS WITH DEFECTIVE BRAKES FROM THE D0H AND K0L SAFETY RECALLS, TOYOTA IS LEAVING THE OWNERS TO HELPLESSLY EXPERIENCE LIFE-THREATENING BRAKE FAILURE OR MALFUNCTION BEFORE TOYOTA WILL PROVIDE THE REPLACEMENT BRAKE COMPONENTS NEEDED TO MAKE THE VEHICLE SAFE. THE LAW REQUIRES TOYOTA TO PREVENT THE LIFE-THREATENING DANGERS OF THIS BRAKE DEFECT BEFORE THE FAILURE OCCURS. TOYOTA'S COST-CUTTING STRATEGIES ARE CAUSING CRASHES AND INJURIES. INJURIES AND CRASHES CAUSED BY THE BRAKE DEFECT EXPLAINED IN THIS LETTER HAVE OCCURRED AND BEEN REPORTED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. TOYOTA'S DECISION TO PROVIDE A REACTIONARY, POST-FAILURE REPAIR - INSTEAD OF A PREVENTATIVE SAFETY RECALL REMEDY - EXPLAINS MANY OF THE CRASHES AND INJURIES ON NHTSA'S SAFERCAR.GOV WEBSITE. RELEVANT COMPLAINTS FROM SAFERCAR.GOV INCLUDE 10515182 AND 11093611. DIAGNOSTIC TROUBLE CODES C1256, C1253, C1252, AND C1391 - INDICATING DANGERS AND NONCOMPLIANCE - ARE BEING STORED IN VEHICLES EXCLUDED FROM THE PAST SAFETY RECALLS. TOYOTA HAS LONG HAD KNOWLEDGE OF THE UNREASONABLE RISKS TO SAFETY AND FMVSS NONCOMPLIANCE OCCURRING IN HYBRIDS EXCLUDED FROM THEIR SAFETY RECALLS. TOYOTA GETS REAL-TIME TRANSMISSIONS OF DTCS AND FREEZE FRAME DATA FROM HYBRIDS WITH FAILED BRAKES THROUGH THE TECHSTREAM TOOL AT ITS FRANCHISE DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222139June 24, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD AN EXPLOSION AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE CONTACT CALLED NEWARK TOYOTA WORLD (230 E CLEVELAND AVE, NEWARK, DE 19711) AND SCHEDULED A DIAGNOSTIC AND REPAIR APPOINTMENT FOR JUNE 24, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203313April 24, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2015 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED. WHILE DRIVING 35 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE IN TIME AND REAR ENDED ANOTHER VEHICLE. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11093611May 14, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TOWED TO DAYTONA TOYOTA 1700 (451 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 255-7475), BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE UNLESS THE BRAKE FAILURE COULD BE DUPLICATED. THE FAILURE MILEAGE WAS 16,251. *JS *LN *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089004April 19, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION IN THE VEHICLE, WHICH SHORTED OUT THE DISPLAY PANEL WITHOUT WARNING. THE DEALER (DON MCGILL TOYOTA, 11800 KATY FWY HOUSTON, TX 77079, (281) 496-2000) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED A RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062563January 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TIME TO TIME EVERYTHING ON THE DASHBOARD OF MY CAR SHUTDOWN (LIGHTS, NAVIGATION, STEREO SYSTEM E.T.C. ALL ELECTRONIC DEVICES, IT MOSTLY HAPPENS WHEN I DRIVE, ALSO THE DASHBOARD MAKES A NOISE WHICH SOUNDS LIKE A CLICK. ABOUT AN YEAR AGO I GOT A RECALL FOR BUT WHEN I BROUGHT MY CAR TO THE TOYOTA OF NOHO THEY TOLD ME THAT THEY DIDN'T FIND ANY PROBLEM, SO NOTHING HAS BEEN REPLACED AND I STILL HAVE BOTH PROBLEMS WHICH HARD TO FIND OUT BY DRIVING COUPLES OF MILES, HOW A TECHNICIAN EXPLAINED TO ME. SO PLEASE REQUEST A REPLACEMENT OR FIX THEM, BECAUSE IT'S DANGEROUS WHEN POWER GOES OFF WHILE YOU ARE ON FREEWAY. I HAVEN'T MENTIONED THAT I GOT LOST MANY TIMES BECAUSE THE NAVIGATION STOPPED WORKING, OR LIGHTS GOT OFF AT NIGHTTIME. SINCERELY [XXX] . TEL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029549September 27, 2017
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO ISSUES WITH GPS SYSTEM. *LD THEN CONSUMER STATED THE NAVIGATION SYSTEM WAS FAULTY AND DISTRACTING. AFTER OPTING TO VIEW AN ALTERNATE ROUTE THE SCREEN WENT BLANK. THE SCREEN ALSO, BECAME CLUTTERED WITH TOO MANY OPTIONS. UPDATED 09/27/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965570June 15, 2017
STRUCTURE:BODY:TRUNK LID, ELECTRICAL SYSTEM:IGNITION
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO IGNITION AND DECK LID ISSUE. *LD THE CONSUMER STATED THE VEHICLE WOULD START WITH NO OCCUPANT ASSISTANCE AND THE REAR DECK LID WOULD OPEN WHILE DRIVING. ALSO, THE VEHICLE'S STARTER WAS ROUGH, HESITATED, SHUTTERED, OR THE VEHICLE WOULD NOT START WITHOUT 2 OR 3 ATTEMPTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909274May 1, 2017
ELECTRICAL SYSTEM
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO TEMPORARY REMEDY NOT AVAILABLE TO REPAIR PRE-COLLISION SYSTEM RECALL NOTICE. *SMD UPDATED 05/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959960March 10, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (SERVICE BRAKES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959713March 9, 2017
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT HAD EXPERIENCED AN INADVERTENT ACTIVATION OF THE COLLISION AVOIDANCE SYSTEM. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898291August 24, 2016
UNKNOWN OR OTHER
NOTHING HAPPENED. CAR WORKS FINE. GOT THIS RECALL LAST NOVEMBER 2015 FROM TOYOTA AND HAVE NOT HEARD FROM THEM SINCE. NHTSA RECALL NUMBER: 15V728. ALMOST A YEAR LATER AND I'M STILL WAITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864032May 9, 2016
SERVICE BRAKES
PRE-COLLISION RADAR SYSTEM (SAFETY RECALL)THE VEHICLES, UNDER CERTAIN SITUATIONS, THE PCS (PRE-COLLISION SYSTEM) COULD INTERPRET A STEEL JOINT OR PLATE IN THE ROADWAY AS AN OBJECT THAT TRIGGERS PCS ACTIVATION. IF THIS OCCURS, THE PCS WARNING BUZZER SOUNDS AND THE SYSTEM WILL APPLY THE SERVICE BRAKE AUTOMATICALLY. UNEXPECTED BRAKING COULD INCREASE THE RISK OF A CRASH OR VERY DANGEROUS SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863109May 4, 2016
FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PCS WAS DISCONNECTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855545April 14, 2016
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED RECALL NOTICES FOR THE SERVICE BRAKES AND VEHICLE SPEED CONTROL; HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE PCS SYSTEM WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ THE CONSUMER REFERENCED THE PRE-COLLISION SYSTEM. UPDATED 06/16/16.8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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