Tesla Model X Complaints (2022)

125 consumer complaints on file.

#11668897June 24, 2025
AIR BAGS
Got a warning notice on my dashboard that the passenger safety restraint system failed...ie the airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666337June 11, 2025
AIR BAGS, ELECTRICAL SYSTEM
" PASSANGER SAFETY RESTRAINT SYSTEM FAULT" IS THE WARNING MESSAGE POPPING UP ON THE DISPLAY WE NOTICED THAT THE WARNING LIGHT SOMETIMES GOES AWAY WHEN MOVING THE PASSANGER SEAT, WE FIRST TOUGHT THAT THIS WAS JUST A PROBLEM THAT WE MAY HAVE CAUSED BUT ONCE DOING REASERACH WE NOTICED THAT THERE ARE MANY ONLINE SCENERIOUS THAT HAVE THE SAME ISSUE "PASSANGER SAFETY REISTRAINT FAULT" WE DISSMISSED THE ISSUE WE TOOK IT TO TESLA SERVICE IN JACKSONVILLE FLORIDA THEY MENTIONED THAT SOME WIRE PIN HAD CAME LOOSE WHICH WE THOUGHT WAS ODD SINCE WE HAVE OWNED OVER 20 VEHILES AND WE HAVE NEVER HAD THIS ISSUE WITH ANY OTHER MANUFACTURE. WE WERE CHARGED 300+ DOLLARS FOR THEM TO FIND THEB EXCAT PIN/ WIRE THAT CAME LOOSE. WE ALSO HAVE A 2020 TESLA MODEL 3 STANDER RANGE, WE RECENTLY HAD THE SAME ISSUE AND THE WARNING LIGHT IS CURRENTLY ON AND GOES AWAY IF WE MOVE THE PASSANGER SEAT. I HAVE COME TO CONCLUDE THAT THIS IS A MANUFACTURE DEFECT THAT CAN BE A SERIOUS ISSUE IF AIR BAGS ARE NOT PROPERLY WORKING CAUSING SERIOUS INJURY TO PASSANGERS IN THE VEHICLE I WILL ATTACH THE VIN OF OUR 2020 TESLA MODEL 3 STANDER RANGE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663063May 27, 2025
SUSPENSION
Suspension Design and Negative Camber: Rear tires have huge inner wear when wires are visible after few thousands miles. Changed tires 3 times already within 14k miles. Current miles is 18,200, but 1st time it happened in Aug 2022 when miles were 4200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662871May 23, 2025
SUSPENSION, AIR BAGS, SERVICE BRAKES
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661443May 16, 2025
SUSPENSION
This vehicle suffered a flat tire on the left rear at 20,000 miles. It was discovered that the tire had worn out on the inside prematurely due to a faulty negative camber alignment. The other tire on the right rear was examined and found to be worn down to the treads on the inside as well. I informed Tesla and they said this is normal for the make and model. You cannot see the inside of these tires during a normal walk around inspection. Tesla says that the problem cannot be fixed. I could have suffered a tire failure at high speed which could have been catastrophic. Tesla just says its unfortunate and you have to live with this issue. i consider this to be a very unsafe issue that Tesla should address at their expense. This car is under warranty and Tesla refused to repair the car.Tesla did not divulge this issue to me prior to purchasing the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660960May 14, 2025
SUSPENSION
My car is been vibrating and shaking for over a year now, and everytime I took it to certified Tesla service, they brought it back to me telling me they can't feel anything, and that there is noting to fix. After the fifth time, they suddenly tells me that I got into a hole in the road and that is why it's shaking, also, the car had a message on the screen saying that the air pressure can't lift the vehicle, and it made a huge noise, I had to call a tow truck to take it to Tesla center. NOW, they are telling me that a mouse ate the hose, and that will cost me $9000. I can't pay that much money, and it's not OK. Can you please contact me as soon as possible and help me solve this problem? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657566April 29, 2025
STEERING
To Whom It May Concern, I am writing to inform you of a recurring issue I am experiencing with the power steering in my 2022 Model X Plaid. This problem began on [XXX] and has progressively worsened. Initially, the power steering would function normally for approximately 30 minutes of driving. It would work fine when starting in the morning or when the car was cool. However, after driving about 15 miles, the power steering would completely fail, and a warning message would appear indicating that extra effort was required. Recently, the power steering now fails every time I drive. Based on my research, this appears to be a common problem with Tesla vehicles, and I understand a recall has been issued for some model years, although not for the year of my vehicle. I intend to have this issue addressed and repaired through Tesla service. However, I wanted to make you aware of this problem as it seems to be a known issue that is now affecting my 2022 X Plaid as well. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657089April 27, 2025
STEERING
While driving my Model X 2022 I noticed the warning "Steering assist reduced, Steering may require increased effort". I was then at a red light and I started to make a left turn and I could BARELY turn the wheel it was like it was almost locked up. Luckily I had enough strength and I was driving into a parking lot where I needed to have my car towed. Tesla service just said there was moisture in the steering wheel connector and they just cleaned it up and connected it. They test drove it and said it's fine. 4 days later I was driving it on the highway and I got the message again and I had my daughter in the car and was terrified. Luckily the steering did not lock up and just drove it home. I have messaged Tesla to see next steps, but when I look at the forums this has been happening A LOT! This is a huge safety concern and I don't feel Tesla is properly handling it based on all the reviews I have read...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633240December 30, 2024
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2022 Tesla Model X. The contact stated while his wife was driving 25 MPH, the passenger’s side rear-view mirror exploded. No warning light was illuminated. The contact stated that his wife parked and inspected the vehicle and confirmed that the side-view mirror had exploded. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,035.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629418December 7, 2024
AIR BAGS, STRUCTURE:BODY
On September, 21 2024 I scheduled an appointment with the Tesla Service Center for the “Front Row Curtain Airbag” recall to be performed. October 30th, I took my 2022 Model X Plaid to the Tesla Service Center for the recall work to be performed. During the repair, their service technician BROKE-OFF an anchor nut that secures the airbag to the A-pillar. The advisor said in order to “fix” it they would need to take the car to a body shop to have a “new” anchor nut welded onto the A-pillar. I was told this repair would require cutting open the A-pillar to access the location where the nut should be welded. Cutting the A-pillar will compromise the structural integrity of the vehicle's roof. And retrofitting a new mounting point for the side curtain airbag will compromise the effectiveness of the airbag in the event of an accident. The manufacturer's airbag recall "fix" does not involve cutting open the A-pillar to weld in a new mounting point for the vehicle's airbag. Performing the airbag recall in this manner creates a greater safety issue for my vehicle. Therefore, this "recall repair" should not be allowed to be performed on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626534November 20, 2024
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
My Tesla stopped in the middle of a 4 way intersection without notice. As I was turning left, the car started to shake for about 2 seconds and then stopped. No warning or anything. The notification stated "electrical system unable to support functions." My safety was put at risk and others. I was traveling with my 11 month old and other cars could have hit my car if they were not paying attention when coming through the intersection. The car was towed to the Tesla dealership. No warnings prior to the failure. Warnings appeared after the car stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609252August 18, 2024
UNKNOWN OR OTHER
I am writing to express a safety concern regarding the Tesla Model X. I have found that the location of the horn is difficult to identify and activate, especially during emergency situations where quick reflexes are critical. In high-stress scenarios, the horn is a vital tool for alerting other drivers and avoiding potential accidents. However, the current design of the Tesla Model X makes it challenging to quickly locate and press the horn button. This could lead to delayed response times, increasing the risk of collisions or other hazardous situations. Given the importance of this issue, I strongly urge Tesla to redesign the horn button to make it more intuitive and easier to access under duress. Additionally, I recommend that any modifications or improvements related to this concern be made available to all Tesla Model X owners free of charge. Ensuring that this safety enhancement is accessible to everyone will help protect Tesla drivers, passengers, and other road users.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606691August 6, 2024
STEERING
I was getting a message on my display saying: Steering assist reduced Steering may require increased effort. But in reality, it requires all my strength, to turn the wheel. Very dangerous. Tesla charge to fix $4,100. I’ll have to pay it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605869August 1, 2024
SERVICE BRAKES
when applying the brakes the steering wheel vibrates and car has reduced stopping power. when I took it to Tesla service center they said the "rotor runout is out of spec" the car has 25k miles and new "performance pads" were installed by Tesla as an upgrade in December 2023. the shaking developed after this. Tesla says the rotors are a wearable part and not covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605280July 29, 2024
STEERING
We bought the Tesla Model X as a CPO vehicle from Tesla on [XXX]. Within the first 2 months of driving the car we saw an an alert for “Steering assist reduced” and shortly after the steering wheel locked up making the car inoperable. This has happened twice while driving: [XXX] [XXX] This puts the driver and passengers at huge risk because the car was unable to turn while blocking a major intersection on [XXX] . We have taken in the vehicle in to Telsa Santa Barbara service center and they were unable to reproduce the issues so they did not make any fixes and returned the vehicle back in the same condition. There was a “Steering assist reduced” warning message to the driver before the steering wheel locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598049July 1, 2024
STEERING
As I was making an unprotected left turn, the power steering failed. The steering became incredibly heavy. There was almost an accident. Feels unsafe to drive, will be towing to the dealership. Errors: Steering assist reduced, lane assist unavailable. Codes: EPAS3P_a005_sent2mia, torque sensor 2 signal not received.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594682June 16, 2024
UNKNOWN OR OTHER
I was stopped at an intersection in the left turn lane heading southeast at a busy intersection. Left turn signal was on and within 3 minutes of getting to the intersection the vehicle experiences an uncommanded full power acceleration into a very busy intersection. To avoid oncoming traffic, I veered to the right while breaking which did not stop the vehicle. Avoiding a traffic pole and continuing into a business empty parking lot which usually is not empty due to loitering in the area, and avoiding the building the vehicle continued accelerating at a high rate of speed and was stopped only because it hit a metal pole which was hidden by a large bush on the side of the business. If the pole would have not stopped the vehicle it would have continued into oncoming traffic in the north bound lane. Air bags were deployed. The only visible injury I received was burns from the airbag on my right arm and sever busing on my abdomen which has taken 4 months to resolve. The police were on the scene immediately, my insurance company representatives have seen the videos produce by myself and Tesla sent to me via email. The insurance had put a hold on the vehicle which was towed to Carparts. Tesla has never contacted me or my insurance company that I know of besides my request by email for the additional data. I have driven a Tesla model S for 7 yrs prior to purchasing the Model X. The Model X had an incident once that it stopped on its own while I was driving on an interstate. I veered to the right to get off the highway and thankful no one was behind me. There wasn't any indication that anything was wrong and may have been something corrected by an automatic update which dealt with exiting right off a highway which I was not doing but this incident never happened again.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11593252June 8, 2024
UNKNOWN OR OTHER, STEERING
Many newer models of Teslas do not include a horn in the middle of the steering wheel. Instead there is a small button on the left side which is impossible to find to warn others of a possible collision! The driver gets distracted trying to find the horn and makes the situation even worse by not reacting quick enough. They released a new version of the wheel with a horn but those who are out of warranty have to pay a large amount for a basic yet hugs safety oversight. They should be replaced on with recall free of charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593226June 8, 2024
STEERING
The location of horn small icon and not in middle of the steering wheel is very hard to locate when you need it and safety concerns. Several times I needed to use the horn in emergency but were not able to locate it when you are in sudden need. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590563May 24, 2024
SEAT BELTS, AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2022 Tesla Model X. The contact stated that while the vehicle was parked, the driver’s side rear passenger’s seat belt failed to release the child occupying the seat. The contact stated that after five minutes the seat belt was released. The contact then stated that while driving at approximately 20 MPH, with the front passenger and the driver’s side rear seats occupied, the restraint system fault for each passenger was displayed. Additionally, the contact stated that on several occasions while driving at various speeds, the messages appeared intermittently while both seats were unoccupied. The vehicle was taken to a dealer where it was diagnosed that a seat belt module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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