Tesla Model 3 Complaints (2023)

417 consumer complaints on file.

#11550324October 17, 2023
STEERING
Steering is very jerky/choppy - vehicle is hard to keep straight while driving on freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549168October 10, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While on a cross country trip and while on the highway using the Tesla auto pilot and/or adaptive cruise control, we experienced numerous phantom braking incidents. Several while driving during the day with no other vehicles around and several while passing semi trucks in the other lane. At night the same thing occurred and on one occasion, with no other vehicles around, suddenly braked from 70 mph to near stop. Had we been on a wet or icy surface, there is the possibility of control issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548989October 9, 2023
STEERING
After 1.5 months of ownership (I purchased the car end of May 2023) the steering wheel appeared tilted to the right, and car pulling to the wright when driving. I have taken the car to Tesla service centers for 4 separate service appointments. They have conducted numerous alignments, adjustments, replaced front lateral links, retorquing but this has not resolved the issue. The car still pulls to the right. The car currently has 3000 miles. There were no incidents or car accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548981October 9, 2023
UNKNOWN OR OTHER
Vehicle heat pump system has had multiple failures leading to windshield fog leading to low/no visibility. Service center unable to get vehicle in in timely manner stating 3-4 weeks before it can be serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548694October 6, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple times, the vehicle braked on its own while traveling eastbound on the Interstate 8 freeway between Yuma, AZ & Gila Bend, AZ. This was when no other vehicle or obstruction was on the freeway within a mile of the vehicle. The braking was very jarring, and if another vehicle was behind us it could have easily caused a high speed rear-end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547646October 2, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547569October 1, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While on our first road trip in this vehicle, we engaged Adaptive Cruise Control (ACC). After about 30 minutes, the vehicle suddenly (within 1-2 seconds), and without warning, decelerated from 75 mph to under 50 mph. After re-engaging ACC, exactly the same thing happened again 5 minutes or so later. Thereafter, we did not use ACC, and the car ran fine. This was a safety hazard because if someone had been following us when these incidents happened, it could have resulted in a rear-end collision. We have not yet taken our vehicle to a service center. Since there was no resulting accident, we have not reported this to any authority. Clearly, however, our Tesla Model 3 has a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547242September 28, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving with cruse controll, auto pilot, or adaptive cruise control my vehicle brakes suddenly without warning and without any reason or danger. This has happened many times. Today on the I8 traveling from Yuma az to Surpirse AZ the car braked around 15-20 times with out reason. I held the tesla car symbol on the screen to report the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547002September 27, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While driving on a two lane highway I experience daily ghost braking incidents. While doing 75, in both cruise and autopilot mode, the car will slam on the brakes when approaching a semi in the right lane. Today it even swerved to the right without the semi moving out of its lane. I also experience panic braking if a car crosses the lanes in front of me even if it is 500m away and the crossing car even left the road before braking occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546747September 27, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When cruise control is engaged, the vehicle suddenly decelerates, (at times dropping speed by more than 20 mph in less than 2 seconds). This occurs as often as 5-10 times in a single 60mi trip, and occurs at least once per trip on this same route (divided highway, sometimes with hills, often with no other cars ahead of or around the vehicle, speed 60-70mph) These events are unsafe because unexpected braking is a hazard for following cars and my passengers. My job as a driver is to be as predictable as possible, but when I use the cruise control the car behaves unpredictability Problem reported to dealer, confirmed by remote diagnostic, and car was serviced but the problem got worse. There are no warning lamps or error messages displayed in conjunction with these sudden braking events. First appeared when the car reached 2000miles on odometer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546652September 26, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When on a recent trip from Salt Lake City to Denver Via I 15 to hwy 6 and on I 70 When it was in cruse control and also auto pilot the car would on it's own brake. Some of the time it would brake very harshly others it would not be so violet ,but would certainly be some thing that could cause a very bad accident. The only solution Tesla service would offer was to go on a test drive to see it happen. This could take posably many miles, and then said they did not have a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546490September 25, 2023
STEERING
I parked the vehicle. When I returned to it and was about to drive, the steering wheel became too stiff and I had to apply extreme manual force to turn. The code UI_a020 appeared and the message “Steering assistance reduced. Steering may required increased effort.” It happened twice on the same day. I had to stop driving the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546437September 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle suddenly brakes while in autopilot with no road obstructions. This has happened to me several times and I'm concerned that if someone is following me too close this may cause a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546138September 23, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The cruise control was set at 70 MPH. The car braked itself and tried to stop itself even though I had no cars or objects in front of me. I had to apply the accelerator to get it to out of stopping itself. It happened twice in a short amount of time on that morning. The car is available for inspection. This is a safety issue as it could have caused an accident if I had someone too close behind me while driving on freeway I-75. I have not had the car inspected as this just happened yesterday 09/22/2023 and today is 09/23/2023. There was no warning prior to this happening and no issues with the car. Again this happened on 09/22/2023 for the first time. Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546105September 22, 2023
STEERING, LANE DEPARTURE: WARNING
Power steering stopped working when the car starts up, Cannot steer the wheel at all in PDNR. Basically cannot steer the car at all and it is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545791September 21, 2023
VISIBILITY/WIPER
The wipers come on for no reason and there is no way to turn them off. Since the wiper blades are running on a dry windshield the visibility decreases considerably after it runs for some time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545702September 20, 2023
STEERING
The power steering failed while I was backing out of a parking space. I was unable to turn the wheel and almost ran into another car. I was able to use all my strength to turn the wheel and took it to the dealership Tesla said "there was a fault within the steering rack that caused the power steering to go out, therefore we had to replace this part" There was no warning messages about the problem before, during or after the steering went out. If this were to happen to anyone that did not have significant strength, it could have caused a major accident. If it went out while I was driving on any other road, I would have been in an accident for sure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545587September 20, 2023
STEERING
I received an error message while driving that the steering assist was turned off, and I was unable to the car. This has happened twice in the last week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545400September 19, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Cruise control set to 82mph on interstate with no cars nearby. Car slams on brakes on multiple different cruise control sessions. Dangerous for other cars that could be driving behind me and could cause me to lose control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545213September 18, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on I-35 from Kansas City to Des Moines on 9-11-23, and three times the car experienced phantom braking (i.e. the car suddenly braked for no apparent reason) while the adaptive cruise control was activated. During these instances the car would suddenly brake and slow down and on one occasion I had to accelerate immediately to avoid possibly being rear ended. On all occasions there were no obstacles on the road or cars within 1/4 of a mile ahead of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model 3