Subaru WRX Complaints (2013)

9 consumer complaints on file.

#11223011June 27, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, MY CHECK ENGINE LIGHT AND THREE OTHER LIGHTS TURNED ON. MY CRUISE CONTROL STARTED BLINKING AND ANOTHER LIGHT WHICH MEANT I WASN'T ABLE TO USE IT OR SWITCH MY CAR INTO SPORT MODE. THESE LIGHTS NEVER WENT OUT. I WENT TO THE DEALERS AND TRIED TO DO A LOT OF RESEARCH AND FOUND OUT IT'S A PROBLEM WITH THE AIR PUMP RUSTING AND GETTING STUCK EITHER OPEN OR CLOSED. THE DEALERS QUOTED ME ANYWHERE FROM 2000-3500 TO GET THE PROBLEM FIXED. I HAD THE CAR FOR OVER A YEAR AND FOR THAT ENTIRE TIME THE PROBLEM PERSISTED. I WAS NOT ABLE TO PASS EMISSIONS TESTING, USE CRUISE CONTROL, OR SWITCH MODES IN THE CAR. THIS SEEMS LIKE A SAFETY ISSUE BECAUSE THE AIR INJECTION SYSTEM PUMP WAS STUCK AND NOT WORKING PROPERLY UPON THE STARTUP OF THE CAR. TALKING TO OTHER SUBARU OWNERS, I FOUND THAT THIS WAS A HUGE PROBLEM FOR COUNTLESS OWNERS EVER SINCE THE SYSTEM WAS INTRODUCED INTO SUBARU CARS IN 2006 OR 2007. THIS IS A RIDICULOUS PROBLEM AND SHOULD BE FIXED BY SUBARU, NOT BY OWNERS WHO FALL VICTIM OF THIS POORLY STRUCTURED SYSTEM. SOMETIMES, WHEN ALL THE LIGHTS WERE ON, THE CAR HAD TROUBLE STARTING AND WOULD STALL THE FIRST TIME UPON STARTUP. POTENTIALLY, THIS COULD START A FIRE OR ANOTHER PROBLEM. I HAD A SAFETY RECALL DONE ON MY CAR FROM 2016 FOR THE AIR PUMP, BUT THAT DID NOT AFFECT THIS ISSUE AT ALL AND THE PROBLEM PERSISTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144668November 1, 2018
POWER TRAIN
CLUTCH RELEASE BEARING (AKA THROW OUT BEARING) IN THE VEHICLE PREMATURELY WEARS OFF, RESULTING IN LOSS OF POWER WHILE DRIVING. MY WRX MADE SQUEAKY NOISE IN THE COLD MORNING, BUT DISAPPEARS IN AFTERNOON. IT JUST COMES AND GOES, SO I THOUGHT IT WAS JUST NOISE AT FIRST. FEW DAYS LATER, I WAS DRIVING ON THE FREEWAY, AND AS SOON AS I STEPPED ON MY CLUTCH, I FELT SOME GRINDING NOISE, AND WHITE SMOKE STARTED COMING OUT FROM MY FRONT HOOD. MY CLUTCH WAS NOT ENGAGING ANYMORE AND I WAS FORTUNATE ENOUGH TO CRUISE AND PULL THE VEHICLE TO THE SIDE OF THE FREEWAY. MY TECHNICIAN SAID THE THROW OUT BEARING MAY SLIPPED OUT, CAUSED DAMAGE TO THE TRANSMISSION. SUBARU RELEASED NEW DESIGN FOR THEIR BEARING AND THERE IS A TSB FOR 2015-2017 SUBARU WRX, BUT NOT FOR 2011-2014, WHICH SHOULD BE FIXED TOO! HTTP://WWW.SUBISPEED.COM/INSTRUCTIONS/TSB-CLUTCH-RELEASE-BEARING.PDF THERE ARE THOUSANDS OF COMPLAINTS ABOUT "THROW OUT BEARING" ON ONLINE FORUMS FOR SAME MODEL YEARS. PLEASE LOOK INTO THIS ISSUE. THERE ARE THOUSANDS OF VEHICLES WITH THE SAME ISSUE IN US ROADS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084866April 13, 2018
ENGINE
WHILE DRIVING ON 1-95 THE CAR THE VEHICLE SUDDENLY SHUT OFF, CAUSING A VERY UNSAFE SITUATION AS THE STEERING AND BRAKE PEDAL GOT VERY STIFF AND THE VEHICLE WAS HARD TO CONTROL PROPERLY. THE VEHICLE HAD TO BE TOWED HOME, AND AFTER TAKING THE VEHICLE TO THE DEALERSHIP, I WAS INFORMED IT HAD A ENGINE KNOCK AND WOULD NEED A NEW SHORT BLOCK REPLACEMENT. I HAVE COME TO LEARN THAT THIS IS A VERY COMMON FAULT WITH THESE VEHICLES AND BOTH THE DEALERSHIP AND SUBARU OF AMERICA REFUSES TO HONOR THE WARRANTY OR ACCEPT RESPONSIBILITY FOR A FAULTY AND DANGEROUS PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910647September 29, 2016
STRUCTURE:BODY, POWER TRAIN
THE CLUTCH PEDAL ON MY 2013 WRX MAKES A LOUD CREAKING NOISE EVERY TIME IT'S DEPRESSED. WHEN I INVESTIGATED THE NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH EVERY TIME THE CLUTCH PEDAL IS DEPRESSED. I FOUND THAT THE THREE SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL COULD BE BROKEN. FROM THE OUTSIDE OF THE FIREWALL, JUST UNDER THE WINDSHIELD WIPERS, I SAW THE SPOT WELDS PULLING AWAY FROM THE FIREWALL EVERY TIME THE CLUTCH PEDAL WAS DEPRESSED. THIS ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE, CAUSING THE CREAKING NOISE. IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME COMPLETELY INOPERATIVE - ESPECIALLY DANGEROUS WHILE DRIVING. I HAVE ALSO READ ONLINE THAT THIS MANUFACTURING DEFECT CAN ALSO CAUSE YOUR CLUTCH TO GO OUT QUICKER. THE FIREWALL NEEDS TO BE RE-WELDED AND REINFORCED AND A NEW CLUTCH NEEDS TO BE INSTALLED. REFERENCE LINKS: HTTP://FORUMS.NASIOC.COM/FORUMS/SHOWTHREAD.PHP?T=2535257 HTTP://WWW.CLUBWRX.NET/FORUMS/TRANSMISSION-AWD/134367588-FIREWALL-WELDS-BREAKING-2.HTML HTTP://CARPROBLEMZOO.COM/SUBARU/IMPR...S-PROBLEMS.PHP HTTP://WWW.FAQS.ORG/CAR/SUBARU-IMPRE...POWER-TRAIN/#B HTTP://WWW.WRXFORUMS.COM/FORUMS/84-D...ON-NEEDED.HTML HTTP://WWW.WRXFORUMS.COM/FORUMS/37-C...INKAGE-45.HTML HTTP://WWW.WRXFORUMS.COM/FORUMS/84-D...EWALL-FIX.HTML HTTP://WWW.WRXFORUMS.COM/FORUMS/37-C...BLY-ISSUE.HTML HTTP://WWW.WRXFORUMS.COM/FORUMS/84-D...S-STORY-2.HTML HTTP://WWW.WRXFORUMS.COM/FORUMS/84-D...L-PROBLEM.HTML HTTP://WWW.WRXFORUMS.COM/FORUMS/84-D...OLT-STYLE.HTML HTTP://FORUMS.NASIOC.COM/FORUMS/SHOW....PHP?T=2128617 HTTP://FORUMS.NASIOC.COM/FORUMS/SHOW....PHP?T=2184210 HTTP://FORUMS.NASIOC.COM/FORUMS/SHOW....PHP?T=2305937.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853049April 2, 2016
POWER TRAIN
BRAND NEW OFF THE LOT CLUTCH FAILED AFTER 500 MILES. REPLACED AT NO COST, BUT DEALER ACCUSED 76-YEAR-OLD DRIVER OF BURNING RUBBER. SECOND CLUTCH GOOD, BUT STILL ENGAGES VERY HIGH AND QUICK. FREQUENT STALLS RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744338July 28, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I PURCHASED A MY 2013 WRX WITH ONLY 7MILES ON IT AND AFTER THE 'BREAK-IN" PERIOD OF 1000 MILES THE ENGINE THROUGH A CONNECTING ROD. THE ENGINE WAS REPLACED UNDER WARRANTY. GRANTED THE EFFORT TO HAVE SOA TAKE CARE THIS MAJOR FAILURE WAS PAINFUL. AT MILE 29K THIS PAST MAY. I HEARD A FAINT KNOCKING/TICKING WHILE ON THE HIGHWAY. AFTER 20 MINS THE NOISE GOT LOUDER, BY THE TIME I WAS HOME IT SOUNDED LIKE MARBLES WERE IN MY ENGINE. THE DEALER HAD TO DO "TEAR-DOWN" AND TOLD ME THE ENGINE FAILED AND HAD TO BE REPLACED,THEY THEN TOLD ME THAT THE CLUTCH WAS "ABUSED' AND HAD TO BE REPLACED. THEY WANTED ME TO PAY FOR THIS REPAIR, WHICH I THOUGHT WAS RIDICULOUS( I AM POSITIVE THAT SOMETHING FROM THE ENGINE CAUSED THE DAMAGE) THEN THEY TOLD ME THE AWD TRANSFER CASE HAD TO BE REPLACED!!.ALL IN ALL, A NEW ENGINE, TURBO,CLUTCH AND TRANSFER CASE HAD TO BE REPLACED. THIS CAR HAS NO MODIFICATION AND IS DRIVEN MINIMALLY. NOT HAPPY WITH HOW THIS EVENT UNFOLDED WITH SOA. 2 FAILED ENGINES IN 2 YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637435September 19, 2014
POWER TRAIN
WHILE IDLING WITHOUT CAR IN GEAR OR CLUTCH ENGAGED, HOT SMELL NOTED. INTERMITTENT ISSUE UNTIL FOR ABOUT 18 MONTHS AND 25,000 MILES UNTIL CONSTANT BURNING SMELL AS WELL AS NEW-ONSET SEVERE CLUTCH SLIPPAGE. NO RACING OR LAUNCHING, ONLY EASY DRIVING, WITH MAJORITY HIGHWAY MILES. APPEARS TO BE BURNT CLUTCH WITH FLYWHEEL DAMAGE POSSIBLE. THIS BEGAN WITH THE CAR NEW AND WHILE ONLY HIGHWAY MILES. IT WAS INITIALLY EXPLAINED AWAY AS AN ASSEMBLY COATING COOKING OFF AND NORMAL AND TO BE EXPECTED. IT NOW IS UNSAFE TO DRIVE ON THE HIGHWAY DUE TO SUDDEN LOSS OF ACCELERATION AND MINIMAL POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608211July 4, 2014
SERVICE BRAKES
DRIVING EAST BOUND ON THE LONG ISLAND EXPRESSWAY NEAR EXIT 38 IN THE LEFT LANE, SUDDENLY TRAFFIC WAS BECOMING A DEAD STOP AGAIN AND I PRESSED DOWN ON THE FOOT BRAKE AND NOTHING HAPPENED SO I HIT IT AGAIN AND LOOKED TO MAKE SURE I HAD HIT THE CORRECT PEDAL AND THEN AT THE LAST SECOND PULLED THE E-BRAKE BEFORE THE COLLISION DOING ABOUT 35 MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576207April 1, 2014
POWER TRAIN, SERVICE BRAKES
THE CLUTCH FIREWALL WELDS HAVE BROKEN LOOSE, CAUSING THE CLUTCH TO FEEL SOFT AND FLEX. OVER TIME THIS WILL BECOME A CATASTROPHIC FAILURE RESULTING IN AN INOPERABLE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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