Subaru WRX Complaints (2017)

53 consumer complaints on file.

#11435329October 4, 2021
ELECTRICAL SYSTEM
Vehicle suffers from repeated battery drain issues - continue to replace top of the line batteries in the vehicle because they are constantly draining
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424689July 13, 2021
ELECTRICAL SYSTEM
I had parked my car in front of my house and did not use it for 2 days. When I went to drive the car, it with not turn on. I had to call AAA to jump the car and I let it run for 30 minutes then drive it for the next 30 minutes. I parked the car again and 6 hours later went to go out and it would not start again. Called AAA again and had them come jump start the car. Both AAA mechanics said this is a problematic battery. I went to my Subaru dealer in Rye, NY and they said my battery is fine and I had a loose negative terminal. This was a lie and incorrect. The battery was first put it on 7/15/2019 and this was less than 2 years later that it died on me twice. I have service documents from the car dealer for the battery install and the recent service to check the battery as well as AAA to vouch for my calls to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424469July 12, 2021
ELECTRICAL SYSTEM
Had to replace the battery in 2019, really short life for a 2017 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416644May 14, 2021
ELECTRICAL SYSTEM
BATTERY DRAINED VERY QUICKLY. LEAVING CAR UNDRIVEN FOR 5 DAYS WOULD RESULT IN DEAD BATTERY. TOOK INTO DEALERSHIP DEC 2019 AND THEY TESTED THE BATTERY, AND FOUND THAT BATTERY WAS BAD!AND REPLACED THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416645May 14, 2021
POWER TRAIN
STARTED HAVING A RATTLING NOISE WHILE DEPRESSING THE CLUTCH IN FIRST AND SECOND GEAR. TOOK IT IN TO THE SHOP AND THEY SAID THROW OUT BEARING WENT BAD. HAD IT REPLACED IN 5/12/2019. SAME ISSUE RECURRED A FEW MONTHS LATER. TOOK IT IN AND THEY SAID IT NEEDED REPLACING AGAIN. SECOND REPAIR WAS ON 11/19/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407791April 12, 2021
STEERING, SUSPENSION, UNKNOWN OR OTHER
I HAVE ISSUES WITH SURGING, AC SYSTEM, SUSPENSION, EXTREME TIRE WEAR, TIRES WEAR UNEVENLY, STEERING ASSIST, INABILITY TO ALIGN STEERING, WINDOWS ROLL DOWN FOR NO REASON AND WON'T ROLL BACK UP UNLESS YOU ROLL THEM ALL THE WAY DOWN AND THEN UP BUT THEY USUALLY JUST ROLL BACK DOWN HALF WAY AGAIN (IT'S A BATTLE!) WINDOWS SCRATCH JUST FROM DUST SO THEY LOOK HAZY AND WINDSHIELDS COST ALMOST $2000 WITH ALL SAFETY CAMERA JUNK. ONLY ONE AIRCON VENT BLOWS COLD AIR WHILE ALL OTHERS JUST BLOW AIR. THIS CAR WAS A LEMON BEFORE 2018 ENDED. SUBARU REFUSED TO ACKNOWLEDGE PROBLEMS WHILE UNDER EXTENDED BUMPER TO BUMPER WARRANTY. I TRIED TO FILE LEMON LAW AND LOST BECAUSE THEY DIDN'T SAVE MY COMPLAINT VISITS IN COMPUTER SYSTEM. IM CERTAIN THAT WAS INTENTIONAL SINCE THEY ARE THE LEMON KINGS! SUBARU IS A TERRIBLE COMPANY NOW AND I RECOMMEND YOU DON'T OWN ONE. THE SURGING IS VERY DANGEROUS AS THE CAR LITERALLY HOPS AND SOMETIMES YOU PUSH ACCELERATOR AND NOTHING HAPPENS FOR WAY TOO LONG. DANGEROUS WHEN PULLING INTO TRAFFIC. FIGHTING WITH WINDOWS WHILE DRIVING IS ALSO DANGEROUS. LED LIGHTS ARE THE WRONG COLOR SO IT'S HARD TO SEE MANY THINGS AT NIGHT. THE BATTERY IS JUNK OPEN TOP AND LEAKS ACID EVERYWHERE ROTTING OUT THE BATTERY TRAY. FOR $42,000 YOU WOULD EXPECT A MUCH BETTER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398136February 26, 2021
POWER TRAIN
BOUGHT THE CAR AND EXTENDED WARRANTY FROM DEALER USED WITH 33K MILES 11/21/19 A COUPLE MONTHS AFTER PURCHASE I WAS GETTING ONTO THE FREEWAY AFTER WORK (6AM) AND THE RPMS WERE GOING UP BUT MY SPEED WAS NOT. CAR HAD 38K MILES. I PERSONALLY ONLY HAD 4K MILES SINCE OWNERSHIP AND I WOULDN'T THINK THE CLUTCH WAS SHOT DUE BEING A REGULAR MANUAL DRIVER. I USE THE VEHICLE TO COMMUTE ABOUT 40-50 MILES DAILY. 3/4/20 WAS THE DAY I TOOK IT INTO THE DEALERSHIP. DEALER DID NOTHING TO HELP FINANCIALLY. CALLED SOA AND THEY TOLD ME THEY WOULD HELP PARTIALLY PAY FOR THE REPAIR. 13K MILES AFTER THE CLUTCH REPLACEMENT THROW OUT BEARING STARTED CHIRPING WHEN CLUTCH WASN'T ENGAGED. 2/26/2021 - AFTER AN OIL CHANGE I NOTCED A FLUID ON THE BOTTOM OF MY TRANSMISSION AND WENT ONLINE LOOKING TO SEE WHAT WAS WRONG. IN MY SEARCH FOR THAT I FOUND SUBARU SERVICE BULLETINS AND SEEN INFORMATION THAT THEY HAD BETTER PARTS THAT WERE AVAILABLE TO INSTALL ON 2015-18 WRXS. I WAS NOT OFFERED ANY OTHER OPTIONS OTHER THAN PAY FOR REPLACEMENT OR DRIVE IT BROKEN. AFTER FINDING OUT THAT INFORMATION I WENT TO THE DEALERSHIP AND WAS THEN INFORMED THAT FOR THE CLUTCH PARTS, IT'S ONLY FOR PROBLEMS OCCURRING IN CERTAIN SITUATIONS, AND THERE'S NOTHING THEY WERE GOING TO DO FOR ME. AS FOR THE THROW OUT BEARING I WAS TOLD IF I BROUGHT IT IN WITHIN 12K MILES FROM THE REPLACEMENT THEY COULD HAVE FIXED IT, BUT SINCE I'M AT 53K MILES (15K MILES SINCE REPLACEMENT) ONCE AGAIN, NOTHING. AS FOR THE FLUID ON THE TRANSMISSION THEY ROUTED IT TO THE CV AXLE AND ACCORDING TO THE PAPERWORK IT WAS DEEMED "ACCEPTABLE" PER SUBARU. I'VE OWNED A MANUAL TRANSMISSION VEHICLE SINCE 2007 AND NEVER HAD ANY CLUTCH ISSUES THAT I'VE HAD WITH THIS CAR. AND BEING TOLD THAT SQUEEKS AND LEAKS ARE ACCEPTABLE IS EXTREMELY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387981January 14, 2021
ELECTRICAL SYSTEM, WHEELS
MY TIRE IS WORN OUT AFTER I PURCHASE A CAR FROM CARMAX
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11387250January 8, 2021
VISIBILITY/WIPER
I WENT TO START MY CAR AND DISCOVERED THAT MY WINDSHIELD CRACKED DIRECTLY IN THE MIDDLE OF THE WINDSHIELD, THERE ISN'T A CHIP OR ANYTHING INDICATING THAT SOMETHING HIT THE WINDSHIELD. IT WAS A U SHAPED CRACK DIRECTLY IN THE MIDDLE. I HAVE NO RECOLLECTION OF ANYTHING EVER HITTING AGAINST THE WINDSHIELD, IT SEEMS TO HAVE JUST CRACKED ON ITS OWN. CAR WAS PARKED IN A DRIVEWAY PRIOR TO THE CRACK APPEARING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386215January 3, 2021
UNKNOWN OR OTHER
MY WINDSHIELD HAS BEEN CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384687December 23, 2020
ENGINE
WHILE OPERATING VEHICLE ON TWO DIFFERENT OCCASIONS CAR SHUT DOWN AND I HAD A VERY HARD TIME STEERING AND BREAKING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383639December 16, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2017 SUBARU WRX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE STEERING WHEEL SEIZED, THE CONTACT STATED THAT HE THEN STEER THE WHEEL TO THE RIGHT, THE STEERING WHEEL WAS OK, THEN THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT HE JERK THE WHEEL A LITTLE BIT TO THE RIGHT, THE VEHICLE HIT A POTHOLE, THE VEHICLE BRUSHED A LITTLE OF THE GODRAIL AND RUN INTO CONES AND HIT A CONCRETE BARRIER, THE VEHICLE CAME TO A STOP. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS ABLE TO DRIVE NORMAL. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA, 11610 E KELLOGG DR N, WICHITA, KS 67207, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE AT A DRIVE THRU, THE VEHICLE LOST POWER, ALL THE WARNING LIGHTS ILLUMINATED. THE WINDSHIELD WIPERS STOP FUNCTIONING. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE AND WAS ADVISED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TESTING. VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIRED FEES. THE CONTACT ALSO MENTION THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11325713May 24, 2020
ENGINE
AT 57000 MILES I WAS DRIVING THE CAR AND HEARD A KNOCKING NOISE ALMOST MAKING THE CAR SOUND LIKE A DIESEL ENGINE. I TOWED THE CAR TO THE DEALERSHIP. IT WAS DIAGNOSED THAT THE RINGLAND WENT BAD MAKING THE ENGINE KNOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325529May 22, 2020
VISIBILITY/WIPER
I PARKED MY CAR IN THE DRIVEWAY AFTER WORK WITHOUT A CRACKED WINDSHIELD. I WENT TO GO TO WORK IN THE MORNING WITH A CRACKED WINDSHIELD. NO IMPACT MARKS.... IT IS AS IF MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED IN 50 DEGREE WEATHER. WHAT IF SOMETHING ACTUALLY HITS MY WINDSHIELD??? AM I SAFE??? HOW OFTEN DO I GET TO REPLACE THIS DEFECTIVE DESIGN??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320685April 9, 2020
STRUCTURE:BODY
3 YEARS OLD CAR. RUST ON WELD SPOT IN ENGINE BAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315356March 1, 2020
POWER TRAIN
THROW OUT BEARING GAVE OUT TWICE AT WITHIN FEW THOUSAND MILES IN LESS THAN 1 YEAR. VEHICLE WAS LESS THAN 36,000 MILES. DEALERSHIP REPAIRED IT TWICE. SYMPTOM WAS RATTLING NOISE THAT RESOLVED WHEN CLUTCH PEDAL WAS BEING PRESSED. RATTLING NOISE PRESENT IN GEAR AND IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298594January 11, 2020
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY. I HAD THE CAR IN 6TH GRADE. ALL OF A SUDDEN THE DASH DISPLAY TELLS ME I'M IN 4TH GEAR INSTEAD OF 6TH, AND I DIDN'T EVEN TOUCH ANYTHING. THEN THE TACOMETER STARTED BOUNCING AROUND AND WHEN I PUSHED THE GAS PEDDLE, IT SOUNDED AND FELT LIKE IT WAS OUT OF GEAR. ALL OF A SUDDEN SMOKE CAME POURING OUT FROM UNDER THE HOOD AND INTO THE CAR. SO I PULLED OVER IMMEDIATELY. HAD A TOW TRUCK COME GET MY CAR, AND THE CLUTCH IS FRIED! UNKNOWN WHAT CAUSED THE PROBLEM. IT HAD SOME THIS TO ME ONCE BEFORE, BUT ONLY THE PART WHERE IT TOLD ME ON THE DASH THAT IT WAS IN A DIFFERENT GEAR THAN IT WAS IN. THAT TIME, I TOOK IT OUT OF GEAR, PUT IT BACK IN, AND IT WAS FINE. THE TIME IT BROKE DOWN, TAKING IT OUT OF GEAR AND PUTTING IT BACK IN DIDN'T DO ANY GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297868January 8, 2020
STEERING
I RECENTLY EXPERIENCED A STEERING RACK FAILURE DUE TO LEAKING SEALS ON THE GEAR ASSEMBLY ON MY CERTIFIED PRE-OWNED 2017 SUBARU STI. THE POWER STEERING FAILED TO OPERATE BOTH IN MOTION ON THE HIGHWAY AND AT SLOW SPEEDS IN A PARKING LOT AND LOCAL STREETS. THE LOSS OF POWER STEERING ASSIST MAKES IT EXTREMELY DIFFICULT TO SAFELY CONTROL AND CHANGE OF DIRECTION FOR THE VEHICLE. BASED ON MY EXPERIENCE AND THAT OF MANY OTHERS I KNOW IN THE SUBARU COMMUNITY THIS IS A COMMON FAILURE POINT ON THE LAST TWO GENERATIONS OF THESE CARS. I WOULD LIKE TO KNOW WHY SUBARU CONTINUES TO IGNORE THIS POTENTIALLY DANGEROUS PART FAILURE AND HAS DONE NOTHING TO HELP OWNERS LIKE MYSELF WHEN THE ISSUE OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289030December 14, 2019
ENGINE, POWER TRAIN
PAMPERED 2017 SUBARU WRX, AUTO TRANSMISSION, 61,545 HIGHWAY MILES AND PROOF OF OIL CHANGES BETWEEN 5,000 AND 7,000 MILES, SYNTHETIC 5-30. CAR IDLING AT STOP LIGHT WHEN TAPPING NOISE STARTED AND THEN OIL LIGHT LITE UP BUT QUICKLY WENT OUT. PULLED OVER TO CHECK OIL AND FOUND OIL LEVEL MID LEVEL IN SAFE ZONE. ENGINE DIDN'T BURN OR LEAK OIL BETWEEN OIL CHANGES. GILES SUBARU IN LAFAYETTE LA SAID THE ENGINE "MUST HAVE BEEN RUN LOW ON OIL." THEY BELIEVE IT STARTED WITH THE #2 ROD BEARING GOING OUT. I'VE BEEN A MECHANIC FOR THE LAST 38 YEARS, I CHECK OIL LEVELS OFTEN. SHORT BLOCK REPLACEMENT WAS $9,957.50. REPAIR TOOK 31 DAYS. GILES SUBARU ALSO EXTENDS THE POWERTRAIN WARRANTY TO LIFETIME IF YOU PROVE PROPER OIL CHANGES AND GO IN FOR AN INSPECTION EVERY TWO YEARS. DENIED MY CLAIM FOR NOT COMING FOR TWO YEAR INSPECTION. SUBARU RATED MY 2.0 TURBOCHARGED ENGINE AT 268 HORSEPOWER WITH THE 15.9 PSI OF BOOST. RESEARCH VERIFIED ITS THE ONLY CAR SUBARU USES THIS ENGINE IN. SUBARU'S CROSSTREK USES THIS 2.0 BUT AS A NON TURBOCHARGED ENGINE RATED AT 152 HP. NO OTHER CAR IN SUBARU'S LINE UP HAS THAT MUCH HORSEPOWER RATED PER LITER. RESEARCH SHOWS SUBARU ADDED A TURBOCHARGER TO THEIR 152 HORSEPOWER ENGINE BUT DID NOT UPGRADE THE LUBRICATION SYSTEM TO HANDLE THE HIGHER STRESSES. SUBARU HAS LUBRICATION PROBLEMS WITH OTHER ENGINES AND HAS THREE CLASS ACTION SUITS NOW. I SEEN MY AUTOMATIC TRANSMISSIONS WARRANTY WAS INCREASED BY SUBARU RECENTLY AND DEMANDED BY A COURT TO COVER REPAIRS PAST AND FUTURE UNTIL 100,000 MILE WARRANTY. NOT THAT THEY'LL ACTUALLY PAY FOR IT IF IT BREAKS OR ANYTHING. THEY'LL SAY YOU DID SOMETHING WRONG. SHOULDN'T THIS BE ON THE NHTSA WEBSITE? SUBARU WAS DEMANDED TO NOTIFY THE CURRENT OWNERS OF 2017 AUTOMATIC TRANSMISSIONS BUT I HAVEN'T RECEIVED ANYTHING. IS SUBARU PRACTICING GOOD BUSINESS? IS THE GOVERNMENT MAKING SURE THEY DO BUSINESS FAIRLY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277802November 3, 2019
POWER TRAIN
PREMATURE CLUTCH FAILURE AND THROW OUT BEARING FAILURE WITH LESS THAT 50000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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