Subaru Legacy Service Bulletins
2,189 manufacturer communications on file.
- January 5, 2018•Document ID: 10130280Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 15-215-18
- Date Added:
- March 13, 2018
- Manufacturer:
- SUBARU
SummaryModels with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY. This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.
Associated Products (17)2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2017 Subaru XV CrossTrek2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2016 Subaru XV CrossTrek2015 Subaru Impreza2015 Subaru OutbackAssociated Documents - January 3, 2018•Document ID: 10130287Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- UPDATE - Removal
- Date Added:
- March 13, 2018
- Manufacturer:
- SUBARU
SummaryThe corrected update files are now available for download from Subarunet. TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
Associated Products (17)2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru XV CrossTrekAssociated Documents - January 3, 2018•Document ID: 10130278Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 15-205-16R
- Date Added:
- March 13, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
Associated Products (16)2018 Subaru Forester2018 Subaru WRX2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru Impreza2015 Subaru Outback2015 Subaru XV CrossTrekAssociated Documents - December 27, 2017•Document ID: 10138771Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- 12-197-16R
- Date Added:
- May 29, 2018
- Manufacturer:
- SUBARU
SummaryAs part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Limited Warranty coverage of the instrument panel (IP) or dashboard assembly on the applicable vehicles listed above to 10 years/regardless of miles from the original warranty start date. This warranty extension will cover a ONE-TIME replacement of the IP if it melts or becomes sticky to the touch as a result of exposure to heat and/or humidity conditions. This extension will NOT cover IPs with damage resulting from outside influence such as abuse, vandalism or application of harsh chemicals such as acids, bases, or petroleum products.
Associated Products (10)Associated Documents - December 22, 2017•Document ID: 10138770Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- f10-audio-navi-d
- Date Added:
- May 29, 2018
- Manufacturer:
- SUBARU
SummarySubject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately
Associated Products (10)Associated Documents - December 20, 2017•Document ID: 10138774Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 15-199-16R
- Date Added:
- May 29, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
Associated Products (18)2017 Subaru Crosstrek2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback2016 Subaru WRX2015 Subaru BRZ2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru XV CrossTrekAssociated Documents - December 19, 2017•Document ID: 10138776Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 07-121-17
- Date Added:
- May 29, 2018
- Manufacturer:
- SUBARU
SummaryMODELS WITH EYESIGHT ONLY. This bulletin provides a repair procedure to address DTC B2902 which may be stored erroneously due to a specification mismatch. This bulletin applies to a very limited number of early-production 2017 model year vehicles without the auto headlamp leveling (AHL) feature only. Having the incorrect control module installed has absolutely NO effect on normal headlamp system operation and does not cause any warning lamp(s) to illuminate. The repair involves replacing the headlamp control module.
Associated Products (2)Associated Documents - December 19, 2017•Document ID: 10138775Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 15-211-17R
- Date Added:
- May 29, 2018
- Manufacturer:
- SUBARU
SummaryThe following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely before proceeding.
Associated Products (5)Associated Documents - December 15, 2017•Document ID: 10138778Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 17-17-13R
- Date Added:
- May 29, 2018
- Manufacturer:
- SUBARU
SummaryNOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Associated Products (40)2018 Subaru BRZ2018 Subaru Crosstrek2018 Subaru Forester2018 Subaru Impreza2018 Subaru Legacy2018 Subaru Outback2018 Subaru WRX2017 Subaru BRZ2017 Subaru Crosstrek2017 Subaru Forester2017 Subaru Impreza2017 Subaru Legacy2017 Subaru Outback2017 Subaru WRX2016 Subaru BRZ2016 Subaru Crosstrek2016 Subaru Forester2016 Subaru Impreza2016 Subaru Legacy2016 Subaru Outback+ 20 moreAssociated Documents - November 16, 2017•Document ID: 10125883Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 11-176-17
- Date Added:
- December 15, 2017
- Manufacturer:
- SUBARU
SummaryThis bulletin announces availability of reprogramming files to optimize the ECM for control of battery charging functions. Depending on vehicle use conditions, the battery state of charge value may differ slightly from the actual value. The new logic will enhance charging system control and result in improved battery life.
Associated Products (4)Associated Documents - November 16, 2017•Document ID: 10125882Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; STRUCTURE; EQUIPMENT
- Mfr Comm. #:
- 07-124-17
- Date Added:
- December 15, 2017
- Manufacturer:
- SUBARU
SummaryThis bulletin announces reprogramming file availability to optimize the Body Integrated Unit (BIU) and address the following customer concerns: ? If a customer exits the vehicle with the ignition OFF, all the doors closed and leaves the hazard warning switch ON, after about 75 seconds, the access key (models with push-button start) or the RKE fob buttons (models with key start) will not lock or unlock the doors. ? The power driver seat position control buttons are inoperative when opening the driver?s door after the push-button ignition switch is OFF. ? The power rear gate (PRG) is inoperative when using the dashboard control buttons or the access key button when the push-button ignition switch is OFF and all doors are closed.
Associated Products (2)Associated Documents - November 13, 2017•Document ID: 10125884Service Bulletin/Repair InstructionsEQUIPMENT; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 12-226-17R
- Date Added:
- December 15, 2017
- Manufacturer:
- SUBARU
SummaryThis bulletin provides part number and design change information regarding the fuel door (saucer) assembly which may not open properly due to ice accumulation in sub-freezing conditions.
Associated Products (3)Associated Documents - November 9, 2017•Document ID: 10125885Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT; POWER TRAIN
- Mfr Comm. #:
- 16-107-17R
- Date Added:
- December 15, 2017
- Manufacturer:
- SUBARU
SummaryCVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
Associated Products (22)2015 Subaru Forester2015 Subaru Impreza2015 Subaru Legacy2015 Subaru Outback2015 Subaru WRX2015 Subaru XV CrossTrek2014 Subaru Forester2014 Subaru Impreza2014 Subaru Legacy2014 Subaru Outback2014 Subaru XV CrossTrek2013 Subaru Impreza2013 Subaru Legacy2013 Subaru Outback2013 Subaru XV CrossTrek2012 Subaru Impreza2012 Subaru Legacy2012 Subaru Outback2011 Subaru Legacy2011 Subaru Outback+ 2 moreAssociated Documents - October 31, 2017•Document ID: 10131689Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 11-174-17R
- Date Added:
- April 2, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer concerns: ? Check Engine light coming on (with DTC P05A0 stored in memory). ? Potential battery discharge (dead battery) after repeated periods of short-trip driving. ? A high (or ?hanging?) engine RPM after depressing the clutch pedal (Forester only).
Associated Products (11)Associated Documents - October 5, 2017•Document ID: 10131664Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 04-17-17R
- Date Added:
- April 2, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as coming from the Electronic Power Steering (EPS) rack assembly. The repair involves installation of a new tension spring for the worm gear to reduce / eliminate the condition. It should be noted the condition is NOT detrimental to the operation of the EPS system.
Associated Products (9)Associated Documents - October 5, 2017•Document ID: 10131662Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- Front Door Panel
- Date Added:
- April 2, 2018
- Manufacturer:
- SUBARU
SummaryFront Door Panel? UPDATE 10/5 TO: Parts Managers/Service Managers FROM: Subaru of America, Inc. DEPARTMENT: Parts & Service DATE: 10/05/2017 Please disregard the message below. The supplier has determined there was an error in the inspection process and the door panels listed below meet SIA?s specifications. All Parts Claims have been cancelled. We apologize for any inconvenience caused. Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.
Associated Products (6)Associated Documents - October 4, 2017•Document ID: 10131661Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- Front Door Panel
- Date Added:
- April 2, 2018
- Manufacturer:
- SUBARU
SummaryDue to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.
Associated Products (6)Associated Documents - September 22, 2017•Document ID: 10131629Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- 04-17-17R
- Date Added:
- April 2, 2018
- Manufacturer:
- SUBARU
SummaryThis bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as coming from the Electronic Power Steering (EPS) rack assembly. The repair involves installation of a new tension spring for the worm gear to reduce / eliminate the condition. It should be noted the condition is NOT detrimental to the operation of the EPS system.
Associated Products (9)Associated Documents - September 15, 2017•Document ID: 10131630Service Bulletin/Repair InstructionsSTRUCTURE:BODY:TRUNK LID
- Mfr Comm. #:
- 12-230-17
- Date Added:
- April 2, 2018
- Manufacturer:
- SUBARU
SummaryThis Service Information bulletin provides precautions to use when installing the trunk garnish panel located between the combination lamps. If the garnish is not installed properly, the small rubber protector(s) at the bottom edges of the garnish may become displaced and possibly allow the panel to contact / scratch the painted surface of the trunk. Over time, the finish may abrade through to bare metal and potentially allow rust to develop.
Associated Products (4)Associated Documents - September 13, 2017•Document ID: 10131635Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- Special Service
- Date Added:
- April 2, 2018
- Manufacturer:
- SUBARU
SummaryThe following special tool is required for servicing the 2015-2017MY Legacy and Outback Electronic Power Steering (EPS) rack assembly. This tool will be shipped directly to all Subaru retailers during September. Please reference TSB 04-17-17 for further information about the use of this tool. Each retailer will be supplied with one of these tools at no charge.
Associated Products (6)Associated Documents