Saturn Vue Complaints
2,395 consumer complaints on file.
- #10256567January 28, 2009LATCHES/LOCKS/LINKAGES, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2008 SATURN VUE. WHENEVER THE CONTACT OPENS THE FRONT PASSENGER SIDE DOOR HANDLE TO ENTER THE VEHICLE, THE DOOR HANDLE WILL REMAIN OPEN. IF YOU ARE UNAWARE OF THE FAILURE, THE DOOR COULD OPEN WHILE DRIVING BECAUSE IT IS NOT FULLY LOCKED. THE DEALER STATED THAT ALL OF THE VEHICLES OF THIS MODEL HAVE THE SAME ISSUE. IF THEY WERE TO REPLACE THE PART, IT WOULD BE WITH ANOTHER DEFECTIVE PART, WHICH WOULD NOT REMEDY THE FAILURE. THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD ISSUE A RECALL. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 2,000. UPDATED 03/04/09. *LJ UPDATED 03/06/09. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10256519January 27, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 SATURN VUE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION MALFUNCTIONED. IT STARTED UP INITIALLY, BUT STOPPED A FEW SECONDS LATER. SHE ALSO NOTICED THAT THE FUEL GAUGE DID NOT MOVE. ALL OF THE INTERIOR LIGHTING IN THE VEHICLE ILLUMINATED AND COULD NOT BE TURNED OFF. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT ALL OF THE EXTERIOR LIGHTING WAS ALSO ILLUMINATED. SHE ATTEMPTED TO LOCK THE DOORS, BUT THEY WOULD NOT LOCK. SHE ATTEMPTED TO ACTIVATE HER PANIC BUTTON, BUT THAT ALSO DID NOT FUNCTION CORRECTLY. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT IT FUNCTIONED CORRECTLY ONCE IT WAS JUMPSTARTED. THE CONTACT WAS NOT INFORMED OF WHAT CAUSED THE FAILURES, ALTHOUGH THE DEALER STATED THAT THE VEHICLE HAD TO BE JUMPSTARTED DUE TO THE LIGHTS BEING ILLUMINATED. THE MANUFACTURER WAS AWARE OF THE ISSUE, BUT STATED THAT THERE WERE NO RECALLS AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 38,650 AND FAILURE MILEAGE WAS APPROXIMATELY 38,600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10256423January 26, 2009AIR BAGS:FRONTAL
HEARD WHAT SEEMED TO BE ROAD NOISE WAS TOLD BY DEALER IT WAS MY TIRES AFTER CHANGING TIRES WAS TOLD IT WAS A FRONT END BEARING AND WAS REPLACED BY THE DEALER. TWO MONTHS LATER SAME NOISE, RETURNED TO DEALER AND WAS TOLD THE OTHER SIDE BEARING WAS DEFECTIVE IT WAS REPLACED. I STILL HAVE WHAT SOUNDS LIKE DRIVE TRAIN NOISE BUT GET NO ACKNOWLEDGEMENT FROM DEALER. AIR BAG SENSOR ON PASSENGER SIDE IS DEFECTIVE, DOORS ARE ALIGNED SO POORLY THAT DAYLIGHT CAN BE SEEN THROUGH THE SEAL. THIS IS A 2 YEAR OLD VEHICLE AND HAS BEEN WELL MAINTAINED. I FEAR THAT I MAY BE JEOPARDIZING MY FAMILY'S SAFETY BY DRIVING IT. IS THERE A LEMON LAW OR ANY OPTIONS FOR ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254974January 14, 2009TIRES
TL*THE CONTACT OWNS A 2007 SATURN VUE. THE VEHICLE HAS BRIDGESTONE DUELER T88 TIRES, SIZE P215-70-R16. THE CONTACT NOTICED THAT THE TREAD ON ALL FOUR TIRES WERE WORN AT 22,000 MILES. THE TIRES SHOULD LAST FOR 60,000 MILES. THE TIRES WILL BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 22,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10255009January 14, 2009AIR BAGS:FRONTAL
DECEMBER 20, 2008 - DRIVING A 2006 SATURN VUE - I WAS SITTING AT A RED LIGHT IN THE SOUTH BOUND LANE OF ROUTE 1 - INTERSECTION CONTEE ROAD. WHEN ANOTHER VEHICLE TRAVELING NORTH BOUND ROUTE 1 - INTERSECTION CONTEE ROAD DROVE IN THE SOUTH BOUND LANE OF ROUTE 1 AT A SPEED OF 50-55 MPH AND HIT MY 2006 SATURN VUE (THAT WAS STOPPED) HEAD ON COLLISION (FRONTAL). THE AIRBAGS IN THE 2006 SATURN VUE DID NOT DEPLOY ON THE DRIVE NOR THE PASSENGER SIDE. INJURIES WERE SUSTAINED IN THIS ACCIDENT. THIS VEHICLE IS EQUIPPED WITH FOUR (4) AIRBAGS THAT DID NOT DEPLOY. THE 2006 SATURN VUE IS NOT REPAIRABLE - TOTAL LOSS. THERE HAS NOT BEEN ANY INDICATION OR WARNING LIGHTS THAT THE AIRBAGS WERE NOT FUNCTIONAL. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10255003January 14, 2009AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 SATURN VUE. WHILE IDLING AT A RED LIGHT, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. NONE OF THE AIR BAGS DEPLOYED IN THE CONTACT'S VEHICLE. SHE NOTIFIED THE ATTORNEY GENERAL, MANUFACTURER, AND THE CENTER CLAIMS DIVISION. SHE RESEARCHED SEVERAL COMPLAINTS ON THE SAME COMPONENT FOR HER VEHICLE. THE CONTACT SUSTAINED MAJOR INJURIES TO HER NECK, BACK, AND KNEE AND IS CURRENTLY IN PHYSICAL THERAPY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10254718January 12, 2009LATCHES/LOCKS/LINKAGES
THIS IS A POTENTIAL LIFE SAFETY ISSUE ON THE VEHICLE. THIS IS A NEW 2008 SATURN VUE RL (RED LINE). AFTER PURCHASE I WAS REVIEWING MANUAL ON THE AUTOLOCKING DOOR SYSTEMS. IT STATED THAT SYSTEM COULD BE REPROGRAMMED. THE ISSUE IS THAT WHEN VEHICLE IS STOPPED AND PLACED IN PARK - ALL 4 DOORS ARE AUTOMATICALLY UNLOCKED. I WANTED TO CHANGED THIS FOR SAFETY RESULTS. FIRST IF YOU EITHER DRIVE UP TO AN ATM LATE AT NIGHT OR PARK YOUR VEHICLE IN A DARK AREA - ONCE YOU PUT VEHICLE INTO PARK - ALL DOOR ARE UNLOCKED. THIS GIVE AN OPPORTUNITY FOR SOMEONE TO ENTER INTO THE VEHICLE AND PUT YOU INTO A POSSIBLE LIFE SAFETY SITUATION. ANOTHER ISSUE IS THAT IF YOU HAVE YOUNG CHILDREN IN THE VEHICLE AND ONCE AGAIN YOU STOP AND PLACE THE VEHICLE INTO PARK ALL DOORS ARE UNLOCKED - THE CHILDREN CAN OPEN THE DOOR(S) AND JUMP INTO TRAFFIC OR A DANGEROUS SITUATION. I HAVE SPOKE TO BOTH THE LOCAL DEALER AND SATURN'S MAIN CUSTOMER SERVICE GROUP. THEIR ANSWER AND RESPONSE IS THAT ON THE RL MODEL - THE AUTOLOCKING SEQUENCE CANNOT BE REPROGRAMMED. IT IS SOMETHING THAT I NEED TO LIVE WITH. THEY UNDERSTAND THE LIFE SAFETY IMPACT BUT DO NOT HAVE OR PLAN TO FIX THIS SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254377January 9, 2009SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE DRIVER'S SEAT HEATER MALFUNCTIONED BURNING A HOLE THROUGH THE UPHOLSTERY AND MY SWEATER AS I DROVE MY 2 MINUTES TO WORK. I TURNED THE HEAT SEAT ON THE LOWEST SETTING FOR WARMTH AND WITHIN THE COMMUTE FROM HOME TO WORK, IT MALFUNCTIONED. THERE IS A 2 CM HOLE IN MY CAR SEAT AND MY SWEATER HAS BURN MARKS ON IT. I TURNED OFF THE HEATER AS SOON AS I FELT THE OVER HEATING ON MY REAREND, BUT IT WAS TOO LATE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10254091January 7, 2009VISIBILITY
IN BELOW ZERO WEATHER WINDOW WASHER FLUID DOES NOT COME OUT. I HAVE BEEN TOLD THAT THIS IS TRUE WITH MOST GM VEHICLES AND THE AUTO COMPANIES KNOW IT BUT HAVE NOT PUT OUT A BULLETIN. I HAVE BEEN TOLD THAT IF YOU TAKE THE CAR TO THE DEALER THEY WILL TELL YOU THAT FOR CERTAIN YEARS THE MANUFACTURE MAKE THE TUBE FOR THE FLUID SMALLER AND SO IT FREEZES. I HAVE BEEN TOLD THAT THE MANUFACTURERS FIXED THIS ON LATER MODELS. I HAVE BEEN TOLD THAT THE DEALER WILL OFFER SOME SORT OF CONCENTRATED WIPER SOLUTION THAT WON'T FREEZE. I FIND IT RIDICULOUS THAT I CAN'T FIND ANYTHING ABOUT THIS ON YOUR SITE AS I KNOW AT LEAST 10 PEOPLE WITH GM CARS THAT HAVE THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253875January 5, 2009FUEL SYSTEM, GASOLINE
THE METAL GAS FEED LINE WITHIN THE ENGINE COMPARTMENT SPLIT AND FAILED EJECTING SIGNIFICANT QUANTITIES OF RAW GASOLINE ONTO THE ENGINE AND ONTO OTHER COMPONENTS. SMELLED GAS FUMES INSIDE OF CAR WHEN STOPPED FOR TRAFFIC. GAS WAS POUNDING ON ENGINE WITHIN THE ENGINE COMPARTMENT. HAD CAR TOWED TO DEALER FOR REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253325December 31, 2008ELECTRONIC STABILITY CONTROL (ESC)
I WAS CONCERNED ABOUT THE TRACTION CONTROL/STABILITRAK FEATURE ON MY 2008 SATURN VUE REDLINE. I'VE OWNED THE VEHICLE FOR ALMOST 16 MONTHS (PURCHASED BRAND NEW) AND WITHIN THAT TIME PERIOD THE TRACTION CONTROL/STABILITRAK INDICATORS TURNED ON IN THE DIC APPROXIMATELY 15-20 TIMES. THE VEHICLE THEN STARTS TO JERK PRETTY ROUGH. I NEED TO PULL OF THE ROAD AND SHUT DOWN THE VEHICLE THEN RESTART FOR THE INDICATOR LIGHTS TO SHUT OFF. IT HAPPENS AT ANY GIVEN TIME MOST OF THE TIME IN IDEAL CONDITIONS EITHER ON THE HIGHWAY OR FREEWAY. I'VE NEVER TAKEN THE VEHICLE IN BECAUSE THEY ALWAYS TELL ME THEY CAN'T DO ANYTHING UNLESS THEY CAN REPRODUCE THE PROBLEM THAT I'M BRINGING IN THE VEHICLE FOR. I DON'T WANT TO WASTE MY TIME GOING THERE FOR NO RESULTS BEING THAT THERE IS ONLY ONE DEALERSHIP ON THE ISLAND. I'M NOT SURE IF IT'S AN ISOLATED CONDITION OR IF OTHER SATURNS HAVE THE SAME CONDITION. THE INCIDENT DATE IS THE LAST TIME THE INDICATORS WENT ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253260December 30, 2008POWER TRAIN
SATURN VUE 2007 V6 GAS ENGINE 15,000 MILES VEHICLE FAILED TO ACCELERATE ABOVE 20MPH, SHIFT OUT OF 1ST GEAR, AND IDLED AT 1,500 RPM. DEALER STATED THE THROTTLE WAS FILLED WITH CARBON DEPOSITS AND THAT THIS IS NORMAL FOR THE VEHICLES AT 18,000 MILES. I HAVE NEVER DRIVEN A VEHICLE WITH THIS PROBLEM REGARDLESS OF TOTAL MILEAGE OR ENVIRONMENTAL CONDITIONS. HOWEVER, THIS VEHICLE HAS BEEN OPERATED UNDER NORMAL DRIVING CONDITIONS IN LOUISIANA AND WITH BRAND FUELS WITH ADDITIVES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10251863December 15, 2008POWER TRAIN
TL*THE CONTACT OWNS A 2006 SATURN VUE. THE CONTACT STATED THAT THE MANUAL TRANSMISSION BECAME STUCK IN THE PARK POSITION, WHICH PREVENTED HIM FROM SHIFTING INTO DRIVE. WHEN HE ATTEMPTED TO PLACE THE VEHICLE INTO GEAR, THE GEAR SHIFTER BECAME LIMP AND FELL OFF IN HIS HAND. THE CONTACT PURCHASED THE LINK PARTS AND INSTALLED THEM AT LEAST TWO TIMES. THE LINK PARTS WERE MADE OF PLASTIC AND DO NOT LAST WHENEVER THE VEHICLE IS SHIFTED INTO PARK. THE FAILURE MILEAGE WAS 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10251180December 9, 2008AIR BAGS
TL*THE CONTACT OWNS A 2006 SATURN VUE. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER STRUCK A DEER. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED HOME. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THEY WOULD CALL THE DRIVER WITHIN 48 HOURS. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 96,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10251191December 9, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE BOUGHT A 2003 SATURN VUE FROM EBAY ON JULY THE 3RD, 2008 AND WAS DELIVERED TO ME ON THE 21ST OF JULY, WHEN I RECEIVED THE VEHICLE IT HAD A GRINDING NOISE, I DID NOT KNOW WHAT THAT WAS UNTIL IT BROKE DOWN, THE VEHICLE HAD NO WARNING OF THIS PROBLEM. I HAD A MECHANIC TO LOOK AT IT AND STATED IT WAS A TRANSMISSION FAILURE VEHICLE VIN # 2.2 LITER WITH A CVT-I TRANSMISSION WHICH CAN ONLY BE PURCHASED BY THE MANUFACTURER CAN NOT BE REBUILT WITH AN OUTRAGEOUS PRICE THE VEHICLE HAS 95,000 MILES ON WHICH NO LONGER HAS WARRANTY. AS I WAS DRIVING THE VEHICLE WHICH NO SIGN OF PRIOR PROBLEM STARTED TO MAKE A KNOCKING AND GRINDING NOISE AS THE VEHICLE WAS STRUGGLING UPON THE HILL, I PULLED OVER TO SAFETY ON THE SIDE OF THE ROAD PRIOR TO THE STOP. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT MOVE. SOMEONE HELPED ME PUSH IT TO THE SIDE AND STATED THERE MAY BE A TRANSMISSION PROBLEM WITH IT. I GOT IT TOWED TO AAMCO WHERE THE MECHANIC CONFIRM THAT THIS TRANSMISSION WAS HARD TO FIND ONLY THROUGH ITS MANUFACTURER AND THE COST OF $4,000.00. NOW, I AM UNEMPLOYED, SINGLE MOTHER HOW COULD SOMETHING LIKE THIS BE POSSIBLE TO TOP IT OFF AN ADDITIONAL $2500.00 SERVICE CHARGE THAT VEHICLE IS A PIECE OF TRASH I NEED HELP. THE WARRANTY IS ONLY TO 75K MILES ON IT. PLEASE HELP ME GET SOME TYPE OF SATISFACTION TO A RUNNING VEHICLE TO HELP ME FIND A JOB. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10251104December 8, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
SATURN SOLD ME A VUE WHEN THERE WAS A RECALL ON TRANSMISSIONS AND DIDN'T FIX OR INFORM ME OF THIS ISSUE. I WAS TRAVELING HIGHWAY SPEED WHEN THE TRANSMISSION GAVE OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250847December 5, 2008ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2002 SATURN VUE - CHECK ENGINE LIGHT KEEPS COMING ON DUE TO A FAILED THROTTLE BODY AND THE PARTS. IT WOULD ALSO CAUSE THE CAR TO GO INTO RESERVE POWER AND THE CAR WOULD ONLY GO 10 MILES AN HOUR. I WAS JUST INFORMED THAT THIS MUST BE A MAJOR PROBLEM BECAUSE MY MECHANIC JUST INFORMED ME THAT THE PART NEEDED TO REPAIR THIS PROBLEM IS ON BACK ORDER TO APRIL OF 2009. SO IF THAT IS NOT ENOUGH OF A REASON THAT THIS IS A DEFECT I DO NOT KNOW WHAT IS. BECAUSE OF THIS I WILL BE WITHOUT A WORKING CAR FOR 4 MONTHS BECAUSE GM/SATURN MAKES CARS THAT DO NOT FUNCTION. ALSO I HAVE READ THAT THIS PROBLEM HAS BEEN AROUND FOR SEVERAL YEARS AND YOU HAVE NOT FORCED THEM INTO A RECALL ON SOMETHING THAT COULD CAUSE A PROBLEM ON THE ROAD TO THE DRIVER AND OR OTHER DRIVERS ON THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250707December 4, 2008ELECTRICAL SYSTEM:IGNITION
IGNITION PROBLEMS. LOCKS UP. IGNITION WAS REPLACED AT LEAST 2X AND WORKED ON A FEW TIMES. LOCK FINALLY DISCONNECTED. COST $ *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250501December 2, 2008ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE EXTERIOR THERMOSTAT HAS NEVER WORKED SINCE THE VEHICLE WAS PURCHASED. THE DEALER ATTEMPTED TO MAKE REPAIRS ON SEVERAL OCCASIONS, BUT WAS UNSUCCESSFUL. THE CURRENT MILEAGE WAS 14,000 UPDATED 1/6/09 *CN UPDATED 01/14/09. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250387December 1, 2008ENGINE AND ENGINE COOLING
NO WARNING. ONE DAY THE CAR JUST STOPPED TURNING OVER. WHEN WE TOOK IT TOO THE DEALERSHIP THEY TOLD US THAT THE TIMING CHAIN BROKE, THE ENGINE WAS DESTROYED AND WOULD HAVE TO BE COMPLETELY REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0