Saturn Vue Complaints

2,395 consumer complaints on file.

#10650922October 29, 2014
ELECTRICAL SYSTEM
IGNITION TUMBLER DOES NOT WORK APPROPRIATELY AND KEY IS EASILY REMOVED WHEN CAR IS ON AND WHEN CAR IS TURNED OFF IT HAS BEEN VERY DIFFICULT TO TURN TO THE ON POSITION TO START THE CAR. LAST WEEK AFTER TURNING THE CAR OFF, THE IGNITION TUMBLER FAILED TO OPERATE IN THE PROPER MANNER WHEN ATTEMPTING TO RESTART THE VEHICLE. I HAVE BEEN STUCK IN THE VEHICLE MANY TIMES FIDDLING WITH THE KEY TO,TRY TO START THE VEHICLE. THIS LACK OF FUNCTION CAUSED AN ENTIRE SATURDAY AFTERNOON, A TOW TO DEALERSHIP FOR REPAIR, INCONVENIENCED ME FOR THREE DAYS WITH NO VEHICLE AND A VERY EXPENSIVE REPAIR. ONLY TO FIND OUT THAT IT WASN'T COVERED UNDER WARRANTY BECAUSE OF THE YEAR, WHEN THIS CLEARLY HAS BEEN AN ISSUE WITH SATURN VUES FOR THE PRECEDING YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651166October 29, 2014
SUSPENSION
MY WIFE WAS DRIVING ON THE HIGHWAY WHEN THE REAR PASSENGER WHEEL BROKE AND SLANTED INWARD TOWARD GHE VEHICLE. SHE WAS LUCKY SHE WAS NOT KILLED. IT WAS DETERMINED TO BE THE REAR SUBFRAME FAILED. THE VEHICLE IS IN DECENT CONDITION WITH LITTLE TO NO COROSION. THERE WAS NO OUTSIDE CAUSE TO THIS PREMATURE FAILURE. THE LOCAL DEALER AND GM REFUSE TO ASSIST IN ANY REPAIRS. AFTER RESEARCHING THIS I HAVE FOUND THERE WAS AN ACTUAL DEARH INCIDENT DUE TO THE SAME FAILURE. I HAVE A STRONG CONCERN THIS COULD HAPPEN TO SOMEONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650563October 28, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I CAME TO A COMPLETE STOP AT AN INTERSECTION. WHEN THE LIGHT TURNED GREEN MY CAR WOULDN'T MOVE. I HAD TO COAST ACROSS THE INTERSECTION AND HAVE STRANGERS PUSH MY CAR INTO THE GAS STATION. I CALLED FOR A TOW TRUCK COMPANY TO TAKE MY CAR TO THE CLOSEST DEALER AND THEN I REALIZED I COULD DRIVE IN REVERSE BUT NOT FORWARD. THE DEALERSHIP TOLD ME MY OIL PIPE BROKE, WHICH I WAS TOLD FEEDS OIL TO MY ENGINE. I CAN'T UNDERSTAND HOW A VEHICLE ONLY 6 YEARS OLD WITH VIRTUALLY NO UNDERBODY RUST COULD HAVE A PIPE BREAK WITHOUT ANYTHING HITTING IT. THE DEALERSHIP TOLD ME THAT WITH TEMPERATURES FLUCTUATING THE METAL EXPANDS AND CONTRACTS. BUT WOULDN'T OTHER PARTS HAVE ISSUES AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650610October 28, 2014
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WOULD EJECT FROM THE IGNITION WHILE THE VEHICLE WAS STARTED ON SEVERAL OCCASIONS. IN ADDITION, WHILE PARKED IN A DRIVEWAY, THE VEHICLE STARTED TO ROLL AWAY INDEPENDENTLY. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650880October 28, 2014
AIR BAGS, ELECTRICAL SYSTEM
VUE STOPPED IN PARKING LOT OTHER VEHICLE HIT ME HEAD ON VUE AIR BAGS DIDNT DEPLOY MY SATURN VUE KEY WAS ON FLOOR FELL OUT OF IGNITION I WAS SENT TO HOSPITAL ERIE TOTALED MY VUE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10650299October 27, 2014
AIR BAGS
ABOUT 6 MONTHS AGO THE AIR BAG INDICATOR LIGHT FOR THE PASSENGER SIDE STARTED TO BECOME INCONSISTENT IN ITS ON/OFF STAGES. WE THOUGHT IT WAS JUST THE AGE OF THE CAR, BUT SATURN IS NO LONGER IN EXISTENCE, SO WE FELT THERE WASN'T MUCH WE COULD DO. AFTER READING SOME OF THE RECENT COMPLAINTS ABOUT THE 2006 VUE (ON THIS SITE), WE FELT IT NECESSARY TO ADVISE THAT WE ALSO HAVE SIMILAR EXPERIENCES WITH THE AIR BAG INDICATOR LIGHT FOR PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650342October 27, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND REVERSE. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 12/2/14*CN UPDATED 5/11/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650483October 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. MA 08/13/15 THE CONSUMER STATED THE DEALER ADVISED THE AIR BAG COIL NEEDED TO BE REPLACED. THE VHEICLE WAS REPAIRED. UPDATED 11/30/201* JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650081October 26, 2014
ELECTRICAL SYSTEM
THE IGNITION KEY CAN BE REMOVED WHILE THE VEHICLE IS IN ACCESSORY OR RUN SETTINGS. ON SEVERAL OCCASIONS I HAVE EXITED THE VEHICLE WITH THE KEYS IN HAND, THINKING IT WAS OFF WHEN IN FACT IT WAS STILL RUNNING BECAUSE THE IGNITION HAD NOT FULLY MOVED TO THE OFF POSITION. KEY IS VERY LOOSE WHEN INSERTED IN THE IGNITION AND I FEAR THAT IT WILL COME OUT ON IT'S OWN THROUGH VIBRATION. PRIMARY KEY IS WORN DOWN AND DOES NOT HAVE THE SAME PROFILE OF THE SECOND KEY PROVIDED AT NEW DELIVERY BUT RARELY USED. THE SECOND KEY CAN ALSO BE REMOVED WHILE RUNNING. ALTHOUGH THE VEHICLE HAS THE CHARACTERISTICS OF THE IGNITION RECALL IT FALLS OUTSIDE THE MANUFACTURE DATES. WHEN I PRESENTED THE CAR TO A DEALERSHIP FOR REPAIRS I WAS TOLD THAT I HAD TO WAIT FOR GM TO CONTACT ME AND A STANDARD (PAID) REPAIR WAS NOT POSSIBLE BECAUSE THEY NEEDED THE PARTS THEY HAD TO FIX RECALLED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650119October 26, 2014
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
HITTING 2 DEER GOING 60 MILES AN HOUR AND THE PASSENGER AIR BAG NEVER OPENED. THE RED LIGHT FOR PASSENGER AIRBAG HAS BEEN ON SINCE WE PURCHASED THE VEHICLE. WE ALSO HAVE PROBLEMS WITH ELECTRICAL BEING THE DASHBOARD LIGHTS ALWAYS FLICKER AND THE LEFT SIDE LIGHTS AND BLINKER DO THE SAME. WE ALSO HAVE HAD PROBLEMS WITH THE IGNITION BEING THE KEY WILL NOT TURN OVER, WE HAVE TO BE VERY PATIENT AND AFTER QUITE SOMETIME IT WILL FINALLY WORK AFTER YOU REMOVE THE KEY SEVERAL TIMES AND TRY TRY AGAIN. WE HAVE HAD TO HAVE BRAKES DONE NUMEROUS TIMES AT LEAST TWICE A YEAR. I SURE DO NOT UNDERSTAND WHY THIS VEHICLE WAS NOT ON THE RECALL LIST. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10649841October 24, 2014
UNKNOWN OR OTHER
STARTED THE CAR TONIGHT AND KEY CAME OUT OF IGNITION WHILE RUNNING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10649845October 24, 2014
STEERING, ELECTRICAL SYSTEM, AIR BAGS
I WAS DRIVING ON THE FREEWAY WHEN MY SATURN VUE'S KEY FELL OUT OF THE IGNITION. THERE IS NOTHING ON MY KEY RING BUT THEY KEY AND THE KEYLESS REMOTE. I WAS ABLE TO RE-INSERT THE KEY AND REGAIN STEERING CONTROL. WHEN THIS HAPPENED, IT MOVED FROM THE "RUN" POSITION TO THE "ACC" POSITION AND LOCKED MY STEERING COLUMN. THE ENGINE ALSO SHUT OFF. I SEE THAT THE 2002-2004 SATURN VUE HAS ALREADY BEEN RECALLED FOR THIS DANGEROUS DEFECT THAT HAS ALREADY CAUSED NUMEROUS CONFIRMED FATALITIES AND NEED TO POINT OUT THAT ACCORDING TO GENERAL MOTORS, THE 2005-2007 SATURN VUE'S HAVE THE EXACT SAME PART NUMBER IGNITION CYLINDER AND SWITCH. I AM ABLE TO REMOVE MY KEY WHILE DRIVING AT ANY TIME WITHOUT PRESSURE, AND HAVE BEEN ABLE TO REPLICATE THE VEHICLE GOING INTO "ACC" MODE WHILST MOVING. THIS IS UNACCEPTABLE THAT YOU WILL RECALL EARLIER MODEL YEARS, BUT NOT EVERY VEHICLE WITH THE SAME DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649546October 24, 2014
AIR BAGS
I STARTED MY CAR AND AS USUAL THE AIRBAG LIGHT FLASHED LIKE IT ALWAYS DOES. HOWEVER, THE AIRBAG LIGHT REMAINED LIT UP, BUT THE PASSENGER AIRBAG LIGHT NEVER LIT UP AS BEING "ON" EVEN THOUGH THERE WAS A PASSENGER IN THE SEAT. I READ UP ON THE MATTER AND SAW THAT A LOT OF SATURN VUE'S HAVE HAD THIS PROBLEM AND THAT IT COULD BE ELECTRICAL AND VERY COSTLY. HOWEVER, A RECALL HAS NEVER BEEN ISSUED EVEN THOUGH THE MANUAL CLEARLY STATES THAT IT COULD BE AN "ELECTRICAL" ISSUE AND TO HAVE THE MATTER TAKEN CARE OF "IMMEDIATELY!" HOW IS IT SAFE FOR A COMPANY TO SELL A CAR KNOWING FULL WELL THAT THERE COULD BE AND HAVE BEEN REPORTED CASES OF ISSUES WITH THE AIRBAGS. THE MANUAL WENT ON TO SAY THAT IT COULD RESULT IN THE AIRBAG DEPLOYING ON ITS OWN WITHOUT EVEN BEING IN AN ACCIDENT! SO WHAT I'M GATHERING IS THAT INSTEAD OF FIXING A PROBLEM BY ISSUING A RECALL THE COMPANY WOULD RATHER HAVE PEOPLE DRIVING THEIR CARS, QUITE POSSIBLY ON AN EXPRESSWAY THAT HAS A SPEED LIMIT OF 65 MPH AND WITH FAMILY OR FRIENDS IN THE CAR, HAVE THE AIRBAG DEPLOY ON ITS OWN AND CAUSE AN ACCIDENT: WHICH IN TURN CAN TURN INTO A TRIAL SUING THE COMPANY COSTING THEM MORE MONEY THAN IT WOULD TO FIX THE ISSUE! SEEING AS THIS IS MY ONLY VEHICLE AND THAT I DON'T HAVE THE CASH TO SHELL OUT TO FIX THIS AND THAT IT'S AN ONGOING PROBLEM WITH THIS VEHICLE, I THINK THE COMPANY NEEDS TO ISSUE A RECALL AND HAVE IT FIXED OR FACE A LAWSUIT BY MANY UNSATISFIED CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649613October 24, 2014
ELECTRICAL SYSTEM
CAR WAS PARKED IN PARKING LOT AFTER HALF AN HOUR. DASH IGNITED IN FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10649693October 24, 2014
ELECTRICAL SYSTEM:IGNITION
I HAVE ATTEMPTED TO HAVE MY CAR SERVICE UNDER THE IGNITION RECALL FOR THE SATURN VUE 2004 BUT HAVE BEEN REJECTED BECAUSE MY VIN NUMBER DOES NOT APPEAR ON THE RECALL. HOWEVER, MY VUE MEETS ALL OF THE CRITERIA NOTED IN THE RECALL AND I DEMONSTRATED MY CONCERNS TO AT THE SERVICE MANAGER AT A LOCAL GM SERVICE STATION. I HAVE CONTACT GM BY E MAIL, LETTER AND BY PHONE AND THEY HAVE BEEN OF LITTLE USE. I DO NOT UNDERSTAND WHAT THE BIG DEAL IS EITHER IT IS A RECALL OR IT IS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649704October 24, 2014
AIR BAGS
AIR BAG LITES (MAIN AND PASSENGER SEAT) GO ON AND OFF SPORADICALLY AND FOR NO REASON, ONE SOMETIMES BOTH. HITTING A BUMP SOMETIMES CHANGED THERE SETTING, EITHER ON OR OFF. CURRENTLY THEY ARE MOSTLY OFF. GM DEALERS AND INDEPENDENT SHOPS WANT $110 TO $200 TO ANALYZE AND $700 TO $1200 TO FIX THE PROBLEM. ALSO THE DAYLITE RUNNING LITE INDICATOR NO LONGER WORKS, THE SEAT BELT ALARM (NOT FASTENED) DOESN'T ALWAYS SOUND AND THEN COMES ON 3 OR 4 MINUTES LATER, AND THE HEATER DOESN'T ALWAYS "HEAT". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649800October 24, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE SHIFT LEVER BECAME STUCK IN THIRD GEAR AND THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649410October 23, 2014
AIR BAGS
AFTER TALKING TO A SATURN CAR CARE SPECIALIST IN JANUARY 2014 BECAUSE OF A LOUD NOISE IN STEERING COLUMN, AND AFTER HAVING BEEN TOLD THERE WAS NO RECALL FOR THE PROBLEM I WAS EXPERIENCING, IT WAS RECOMMENDED THAT I MAKE AN APPOINTMENT WITH LOCAL GM DEALERSHIP TO HAVE PROBLEM INSPECTED WHICH I DID. WHEN I TURN THE STEERING WHEEL, THERE IS A LOUD NOISE LIKE A RUBBER BAND IS BEING STRETCHED TO THE POINT OF BREAKING. THE FOLLOWING IS WHAT DEALERSHIP REPORTED ON REPAIR INVOICE: "STEERING WHEEL AIR BAG COIL MAKING A NOISE. THE NOISE IS DUE ONLY TO PLASTIC ITEMS MAKING CONTACT WITH ONE ANOTHER. THIS NOISE IS COMMON IN COLD WEATHER AND IS NOT AN AREA OF CONCERN AT THIS TIME". I LIVE IN A HIGH TEMPERATURE/HIGH HUMIDITY STATE AND THE PROBLEM IS CONSTANT - NOT ONLY IN WINTER. AFTER VISITING THE DEALERSHIP AND THEY INSPECTED, THE NOISE WAS GONE BUT THAT LASTED ONLY FOR A WEEK OR SO AND IT RETURNED AND IT STILL PERSISTS TO THIS DATE. I WAS THEN ADVISED BY THE SERVICE DEPARTMENT MANAGER TO USE A DRY SILICONE SPRAY ON THE STEERING COLUMN/AIR BAG AREA AND THAT SHOULD TAKE CARE OF THE PROBLEM. IT DID NOT. OR, I COULD HAVE THE CURRENT DRIVER'S SIDE AIR BAG REPLACED AT MY OWN COST WHICH I OPTED NOT TO DO BECAUSE OF THE EXPENSE. I HAVE BEEN CONCERNED ABOUT THIS AIR BAG PROBLEM FOR A LONG TIME. IT ORIGINALLY STARTED WHILE I WAS STILL LIVING IN ANOTHER STATE UNTIL THREE YEARS AGO WHEN I MOVED TO MY CURRENT ADDRESS. MY QUESTION IS THIS: HAVE OTHER OWNERS OF VEHICLES WITH AIR BAG PROBLEMS ALSO EXPERIENCED THIS NOISE PRIOR TO THE AIR BAGS EXPLODING WITH SHARP METAL OBJECTS SERIOUSLY INJURING THEM? OR, WAS A NOISE LIKE THIS REPORTED TO FRIENDS/RELATIVES BY THOSE KILLED PRIOR TO THE INCIDENTS? OTHER COMMENTS BY SATURN OWNERS ON WEB SITE ALSO COULD NOT GET ANSWER FROM GM AS TO CAUSE OF THIS NOISE WHICH THEY WERE ALSO EXPERIENCING. AM I DRIVING A TIME BOMB??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649227October 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,633.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649321October 22, 2014
ELECTRICAL SYSTEM
ON MY 2005 SATURN VUE, THE KEY CAN BE PULLED OUT OF THE SWITCH IN THE RUN POSITION, AND ALSO THE SWITCH IS GETTING VERY HARD TO TURN TO START OR TO SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Vue