Saturn SL Complaints

2,218 consumer complaints on file.

#10233995July 11, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 SATURN SL. WHEN THE CONTACT PLACED THE KEY IN THE IGNITION, IT WOULD JAM AND NOT TURN TO THE ACCESSORY POSITION. HE DESCRIBED THE IGNITION LOCK AS "FROZEN". AFTER REFERENCING THE OWNER'S MANUAL, THE CONTACT JIGGLED THE STEERING WHEEL AND KEY, BUT STILL WAS UNABLE TO TURN THE IGNITION. THE IGNITION LOCK CYLINDER (OR TUMBLER) WAS DEFECTIVE ACCORDING TO A MECHANIC. THE MANUFACTURER WAS AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT HAD AN EXTENDED WARRANTY, WHICH LAPSED ON MAY 30, 2008. THE CURRENT MILEAGE WAS 45,302 AND FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 08/04/08. *LJ THE MECHANIC REPLACED THE IGNTION LOCK CYLINDER. UPDATED 08/06/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233998July 11, 2008
SEATS
TL*THE CONTACT OWNS A 1995 SATURN SL1. WHILE APPROACHING A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED HER TO CRASH INTO A POLE. UPON IMPACT, THE DRIVER'S SEAT RETRACTED BACKWARDS TOWARDS THE FLOOR. THE CONTACT SUSTAINED SEVERE INJURIES TO HER BACK, NECK, AND SHOULDERS. THE VEHICLE WAS COMPLETELY DESTROYED. SHE HAS ALL THE DOCUMENTS PERTAINING TO THE FAILURE, AND A COPY OF THE POLICE REPORT. THE MANUFACTURER DENIED ALL RESPONSIBILITY BECAUSE HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V045000 (SEATS). THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10233617July 9, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 SATURN SL. WHILE DRIVING 70 MPH, THE TIMING CHAIN FAILED AND THE VEHICLE HAD TO BE TOWED TO A MECHANIC. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232346June 26, 2008
ENGINE AND ENGINE COOLING
MY SATURN SL2000 IS 8 YEARS OLD. RECENT REPAIRS ARE FUEL CAP REPLACED DUE TO BROKEN CAP SEAL. REAR BUSHINGS, GASKET REPLACEMANT GASKET TOP REPLACEMENT AND NOW AIR CONDITIONER COMPRESSOR WONT WORK. ALL PROBLEMS DISCOVERED SINCE MAY 2008. REPAIRS PERFORMED ON ALL EXCEPT AIR CONDITION WHICH WAS DISCOVERED TODAY 6-25-08. 1000 DOLLARS APPROX. ALL 3MONTH MAINTENANCE PERFORMED ON SCHEDULE SINCE PURCHASE OF CAR DEC, 1999. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232242June 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231155June 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 SL1 (AUTO TRANSMISSION)WITH OVER 150,000 MILES ON IT. THE TRANSMISSION HAD STARTED CLUNKING WHEN ENGAGED IN REVERSE AND ALSO WHEN SHIFTING BETWEEN OTHER GEARS. I DECIDED TO HAVE MY TRANSMISSION REBUILT. I HAVE HAD MY CAR AT A TRANSMISSION SHOP FOR OVER A MONTH NOW. THE MECHANICS REPLACED MY VALVE BOX AND STILL AM HAVING THE SAME ISSUES. MY MECHANICS IS AT A LOSS RIGHT NOW. I HAVE READ ALOT OF BLOGS ON THE INTERNET ABOUT THE SATURN TRANSMISSIONS AND BELIEVE I AM NOT GOING TO GET MY CAR FIXED BY MY CURRENT MECHANIC NOR ANYONE ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230735June 11, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 SATURN SL1. WHENEVER THE CONTACT ATTEMPTS TO TURN ON THE VEHICLE, THE IGNITION WILL NOT TURN TO THE START POSITION. THE CONTACT STATED THAT IT TAKES 5-10 MINUTES OF ATTEMPTING TO TURN ON THE VEHICLE BEFORE THE IGNITION WOULD TURN. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 103,787 AND FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230356June 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 SATURN SL2. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A LOUD BANG. THE VEHICLE SHOOK AND SMOKE APPEARED UNDER THE HOOD. THERE WAS A LOT OF FLUID ON THE GROUND, AND THE VEHICLE HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. HE FOUND A HOLE IN THE TRANSMISSION AND CALLED THE DEALER AND MANUFACTURER; HOWEVER, THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 117,000. UPDATED 07/29/08 *BF UPDATED 08/01/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229756June 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2001 SATURN SL2 RECENTLY DEVELOPED A SEVER 'BUCK' IN THE AUTOMATIC TRANSMISSION WHEN IT SHIFTS. THAT IS, WHEN IT CHANGES GEARS IT EITHER SLAMS INTO THE NEXT OR HESITATES THEN SLAMS. REVERSE IS THE MOST SEVERE AS IT SLAMMED SO HARD THAT IT BROKE THE MUFFLER FROM ITS MOUNT AT THE VERY REAR OF THE VEHICLE. THE FLUID HAS BEEN CHANGED AHEAD OF SCHEDULE ON THE TRANSMISSION, AND THE OILS CHANGES HAVE ALSO BEEN TIMELY. I'VE READ ON SEVERAL FORUMS THAT THIS IS NOT ONLY SYMPTOMATIC OF THE MAKE AND MODEL OF MY CAR, BUT PREDOMINATE IN QUITE A FEW OF THE MODELS IN THE SATURN FAMILY. I'VE SINCE HAD THE FLUID CHANGED TO NO AVAIL OF CORRECTING THE PROBLEM. THE SYMPTOMS DESCRIBED ARE EXACTLY SYNONYMOUS WITH OTHERS POSTED ELSEWHERE ON ELECTRONIC MEDIUMS SUCH AS HERE: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/SATURN_TRANS.HTML. THE SYMPTOMS HAVE NOT RESOLVED AND IT IS OBVIOUS THAT SATURN IS AWARE OF THE PROBLEM BUT HAS NOT BEEN COMPELLED TO PERFORM ANY REPAIR RECOMPENSE TO THE CONSUMER FOR WHAT STATISTICALLY MUST BE A FAULTY PART KNOWN AS THE POWER CONTROL VALVE. I REALIZE THAT THIS APPEARS TO BE MORE OF A MECHANICAL FAILURE THAN A SAFETY RECALL, AS A TRANSMISSION THAT GOES ON THE MEND CAN HARDLY PRECIPITATE A HIGH-SPEED CRASH RESULTING IN A FATALITY THAT WOULD SPUR AN IMMEDIATE INVESTIGATION. HOWEVER, WITH REPORTS OF MOTORISTS BEING STRANDED, OR THE POSSIBILITY OF A SEVERE 'BUCKING' WHILE BEING TAILGATED, I WOULD HOPE SWIFT INVESTIGATIVE ACTION WOULD BE WARRANTED PRIOR TO ANYMORE CONSUMERS FALLING PREY TO AN UNSTABLE VEHICLE PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229351May 30, 2008
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 1999 SATURN SL1. THE CONTACT STATED THAT THE HORN ASSEMBLY ON THE VEHICLE WAS COMPLETELY INOPERATIVE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V307000 (COMMUNICATIONS:HORN ASSEMBLY), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229014May 27, 2008
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 1996 SATURN SL1. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, THE HORN ACTIVATES WITHOUT THE DRIVER PRESSING THE HORN BUTTON. AS A CONSEQUENCE, IN CERTAIN CONDITIONS, HEAT CAN BUILD UP WITHIN THE ASSEMBLY AND AN UNDERHOOD FIRE COULD OCCUR. THE CONTACT CALLED THE DEALER AND IS WAITING FOR AN INSPECTION. HE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229018May 27, 2008
STEERING
TL*THE CONTACT OWNS A 1996 SATURN SL1. WHEN MAKING LEFT TURNS AT VARIOUS SPEEDS, THE STEERING TIGHTENS. WHEN MAKING RIGHT TURNS, THE STEERING BECOMES LOOSE. THE DEALER PERFORMED A DIAGNOSTIC AND INFORMED THE CONTACT THAT SHE SHOULD NOT HAVE DRIVEN THE VEHICLE BECAUSE IT WAS VERY UNSAFE. THE GEARS FELL APART INTERNALLY. THE CONTACT ATTEMPTED TO LOCATE CHEAPER PARTS WHEN HE DISCOVERED A RECALL RELATED TO HIS YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THE RECALL DID NOT APPLY TO SATURN VEHICLES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227543May 12, 2008
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
1 INCIDENT AND 1 CRASH. LEFT EMERGENCY BRAKE ON BY ACCIDENT WHEN DRIVING AND WENT TO APPLY BRAKE TO SLOW DOWN, BUT HAD NO BRAKES. COULD NOT STOP..NO ACCIDENT FIRST TIME IT HAPPENED. BUT 2ND TIME CAUSED MULTIPLE CAR ACCIDENT W/AN INJURY. AFTER I STOPPED DRIVING, THE BRAKES BEGAN WORKING AGAIN. I HAD MY BRAKES CHECKED BUT THEY DID NOT NEED REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226521May 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
DEALER HAS NOT BEEN NOTIFIED AS OF YET. WHEN TRANSMISSION IS SWITCHED TO REVERSE, THE VEHICLE GIVES A VERY STRONG JOLT BACKWARDS, LIKE A HARD-KNOCK ENGAGING OF THE GEARS, SO STRONG I AM AFRAID IT COULD CAUSE A WHIP-LASH SOMEDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224402April 14, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 SATURN SL. THE VEHICLE WAS LEAKING OIL ON THE GROUND AND ALL OVER THE COOLING SYSTEM. THE TEMPERATURE GAUGE KEPT FLUCTUATING INTO THE RED ZONE. THE CHECK ENGINE SOON LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE BEGAN TO DRIVE DIFFERENTLY. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS A CRACKED CYLINDER HEAD. THE COST TO REPAIR THE VEHICLE WAS $2,257. THE CONTACT RECEIVED A SPECIAL POLICY LETTER FROM SATURN IN JUNE OF 1999 CONCERNING A CRACKED CYLINDER HEAD. THE LETTER STATED THAT THERE WAS NO RECALL CAMPAIGN AND IT WAS UNNECESSARY TO TAKE THE VEHICLE TO A DEALER. THE CURRENT MILEAGE WAS 73,000 AND FAILURE MILEAGE WAS 63,000. UPDATED 05/06/08. *LJ UPDATED 05/06/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224431April 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2002 SATURN SL2. WHILE DRIVING AT 5 MPH, ALL OF THE INSTRUMENT PANEL GAUGES MALFUNCTIONED AND THE VEHICLE SHUT OFF. THE VEHICLE HAS BEEN SERVICED BY THE DEALER SEVERAL TIMES. DURING THE MOST RECENT FAILURE, THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER FOR REPAIR. THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224218April 11, 2008
ENGINE AND ENGINE COOLING:ENGINE
MULTI ENGINE MISFIRE, KNOCK SYSTEM, IDLE SPEED HIGH, IGNITION SYSTEM VOLTS. THE INTAKE GASKET WAS LEAKING. MY REPAIRMAN THAT HE HAS SEEN THIS IN MULTIPLE DIFFERENT SATURNS ESPECIALLY IN THE SL1 MODEL. IF NOT FIXED, IDLE WILL INCREASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223855April 9, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUTOMATIC WINDOWS DO NOT FUNCTION ON SATURN SL2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223752April 8, 2008
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
I RECENTLY PURCHASED A 1997 SL1 AND ON THE 3RD DAY OF OWNING IT THE SHIFTER BROKE CAUSING IT TO GO LIMP. AT THE TIME I WAS ON THE 101 FREEWAY STUCK IN TRAFFIC WITH MY THREE CHILDREN. I CALLED MY MECHANIC AND HE TOWED IT TO HIS SHOP FOR REPAIRS. AFTER MAKING THE NECESSARY REPAIR, HE DID A ROUTINE MAINTENANCE CHECK. THIS WAS WHEN HE DISCOVERED THE OIL HAD WATER MIXED IN WITH IT CAUSING A WHITE SMOKE ESCAPING FROM THE EXHAUST PIPE. I'M CERTAIN THIS PROBLEM WAS RECOGNIZED BY THE PREVIOUS OWNER AND MOST LIKELY WAS THE REASON FOR SELLING. AFTER READING THE FOLLOWING COMPLAINTS FROM CAR SURVEY, I BELIEVE SATURN ENGINEERED THIS VEHICLE "BY DESIGN" WITH THESE PROBLEMS AS A FORECAST FOR REVENUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223750April 8, 2008
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
I RECENTLY PURCHASED A 1997 SL1 AND ON THE 3RD DAY OF OWNING IT THE SHIFTER BROKE CAUSING IT TO GO LIMP. AT THE TIME I WAS ON THE 101 FREEWAY STUCK IN TRAFFIC WITH MY THREE CHILDREN. I CALLED MY MECHANIC AND HE TOWED IT TO HIS SHOP FOR REPAIRS. AFTER MAKING THE NECESSARY REPAIR, HE DID A ROUTINE MAINTENANCE CHECK. THIS WAS WHEN HE DISCOVERED THE OIL HAD WATER MIXED IN WITH IT CAUSING A WHITE SMOKE ESCAPING FROM THE EXHAUST PIPE. I'M CERTAIN THIS PROBLEM WAS RECOGNIZED BY THE PREVIOUS OWNER AND MOST LIKELY WAS THE REASON FOR SELLING. AFTER READING THE FOLLOWING COMPLAINTS FROM CARSURVEY, (COMPLAINTS LISTED BELOW) I BELIEVE SATURN ENGINEERED THIS VEHICLE "BY DESIGN" WITH THESE PROBLEMS FORECASTING THEIR REVENUE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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