Saturn Outlook Complaints

1,352 consumer complaints on file.

#10354790September 10, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
1A. THE HEADLIGHTS ON OUR 2008 SATURN OUTLOOK STARTED MALFUNCTIONING WHEN ON AUTO IN JULY 2010. 1B. OUR TRANSMISSION DOESN'T PROPERLY ENGAGE, EITHER. 2A. OUR HEADLIGHTS WENT COMPLETELY OUT ON THE LEFT SIDE, EVEN WHEN ON MANUAL, LAST FRIDAY EVENING. THEY HAD BEEN WORKING EARLIER IN MANUAL, SO WE WERE UNAWARE UNTIL PULLED OVER BY AN MP AND CITED. WE WERE UNABLE TO DRIVE OUR OUTLOOK AT NIGHT. SATURN FINALLY AGREED TO FIX THE WIRING HARNESS ON WEDNESDAY, BUT THEY WILL NOT FIX THE NEW BULB THAT SHORTED OUT DUE TO THE WIRING PROBLEM. IT CAUSED US TO NOT BE ABLE TO SAFELY OR LEGALLY DRIVE AT NIGHT. 2B. THE TRANSMISSION OFTEN DOES NOT ENGAGE, ESPECIALLY WHEN WE ARE STOPPED AND THEN TRY TO CROSS TRAFFIC TO TURN LEFT. THIS HAS CAUSED SEVERAL NEAR MISSES AND ONE MINOR ACCIDENT FOR US. IT USUALLY OCCURS WHEN WE ARE STOPPED AND NEEDING TO SPEED UP TO MERGE OR CROSS TRAFFIC. 3A. CURRENTLY, SATURN IS REPLACING THE WIRING HARNESS BUT NOT THE LIGHT BURNED OUT BECAUSE OF THE WIRING PROBLEM, STATING THIS IS A MAINTENANCE ISSUE. THEY ARE ALSO ADDRESSING LEAKS IN THE WATER AND FUEL PUMPS. 3B. UNLESS THE TRANSMISSION PROBLEM IS FIXED BY THE LEAKS REPAIR, THEY HAVE NOT DONE ANYTHING TO CORRECT THE TRANSMISSION PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10354817September 10, 2010
STEERING
1. WAS DRIVING ON I95 IN MARYLAND. SPEED ABOUT 65 MPH. 2. LOSS OF POWER STEERING (STEERING WHEEL LOCKS UP AND YOU ARE UNABLE TO DIRECT STEERING). BEFORE AUGUST 18, 2010 THE FAILURE HAPPENED TWO OTHER TIMES BUT WERE AT LOWER SPEEDS. THE LAST INCIDENT WHICH HAPPENED ON AUGUST 18, 2010 WAS ON A HIGHWAY AND I ALMOST SIDE SWIPED A TRACTOR TRAILER BECAUSE I HAD NO CONTROL OVER MY VEHICLE FOR ABOUT A MINUTE. I WAS LUCKY TO AVOID A SERIOUS ACCIDENT TO MYSELF AND OTHERS. 3. I PUT IN A CALL TO SATURN CUSTOMER SERVICE. THEY MADE AN APPOINTMENT FOR ME AD DUDLEY MARTIN CHEVROLET IN MANASSAS, VA TO CHECK THE CAR OUT. AFTER CAR WAS INSPECTED I WAS TOLD THAT WHEN EVER IT RAINS, WATER GETS ONTO STEERING BELTS WHICH CAUSES THE LOSS OF POWER STEERING. THEY ADVISED HAVING FENDER GUARDS INSTALLED WHICH IS OVER $300 WHICH I DO NOT HAVE. I ASKED SATURN/GM TO ADD GUARDS AT MY THEIR COST SINCE IT WAS A SAFETY ISSUE. SATURN/GM TOLD ME THAT THEY AGREE IT IS A SAFETY ISSUE BUT THEY ARE NOT WILLING TO PAY TO FIX THE CAR. I HAVE SEEN OTHER REPORTS ONLINE OF THIS PROBLEM AND FEEL THAT THERE SHOULD BE A RECALL BEFORE SOMEONE GETS REALLY HURT. I KNOW IT WAS A VERY SCARY SITUATION FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354888September 10, 2010
EXTERIOR LIGHTING
SATURN OUTLOOK 2008 DRIVERS SIDE LOW BEAM HEADLIGHT WENT OUT , WAS CHANGED THEN WENT OUT AGAIN WITHIN A WEEK. AT DEALER FOR WASHER FLUID RECALL AND LEARNED OUR WIRING HARNESS IS MELTED IS VERY COSTLY TO FIX AND IS A FIRE AND SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354923September 10, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVER SIDE LOW BEAM HEADLIGHT IS NOT WORKING EVEN AFTER LIGHT BULB WAS CHANGED. TAKEN IN TO DEALER AND TOLD THAT THE LEFT FRONT WIRING HARNESS IS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354955September 10, 2010
EXTERIOR LIGHTING
2009 SATURN OUTLOOK, PASSENGER SIDE HEADLAMP WENT OUT. TOOK TO DEALER, WAS BURNT (MELTED) WIRING HARNESS. HAD TO PAY $250 FOR NEW HARNESS AND LIGHT. TODAY IS SEPT. 10TH AND TODAY THE DRIVER SIDE HEADLAMP WENT OUT. HAVE TO GO BACK TO THE DEALER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354599September 9, 2010
EXTERIOR LIGHTING
HEADLIGHT DRIVERS SIDE FAILURE , LIGHT WILL WORK AT TIMES THEN GO OUT BELIEVE THIS IS A WIRING FAILURE AS THE BULB IS GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354622September 9, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I HAVE A SATURN OUTLOOK AND THE HEADLIGHTS KEEP GOING OUT. I HAVE REPLACED THE BULBS 4 TIMES. THE OLD BULBS ARE NOT THE PROBLEM IT IS SOMEWHERE ELSE IN THE SYSTEM. THIS HAS BEEN AN ON GOING PROBLEM TO BE DRIVING AT NIGHT AND HAVE NO HEADLIGHTS. NOT HAVING HEADLIGHTS AT NIGHT COULD GET SOMEONE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354723September 9, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HAD A HEADLIGHT REPLACED IN THE SATURN OUTLOOK 2007 XE. THE LIGHT WENT OUT AGAIN AND MELTED THE WIRING HARNESS AND FUSE. THIS IS A DEFINITE SAFETY ISSUE THAT HAS HAPPENED TO MANY SATURN OWNERS AND SATURN EVEN HAS A TECHNICAL BULLETIN ADDRESSING THE PROBLEM BUT DOESN'T NOTIFY SATURN OWNERS OF THE ISSUE OR HELP FIX IT. A RECALL IS WARRANTED. MELTED WIRING IS NOT ACCEPTABLE IN A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354575September 8, 2010
STEERING
POWER STEERING PUMP FAILURE WITH ONLY 60,000 MILES ON 2007 SATURN OUTLOOK AWD. LOUD NOISES WHEN TURNING STEERING WHEEL AND SOMETIMES THE WHEEL IS ALMOST UNABLE TO TURN AT ALL. VERY UNSAFE AND I DO NOT TRUST ENOUGH TO HAVE MY WIFE DRIVE WITH OUR CHILD IN IT. READ MANY COMPLAINTS ABOUT THIS SAME THING AND NOW I AM FORCED TO REPAIR OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354457September 8, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK XR WITH 40,000 MILES. RECENTLY MY PASSENGER HEAD LIGHT WENT OUT. I REPLACED THE BULB BUT IT WENT OUT AGAIN AFTER ABOUT 1 WEEK. AFTER RESEARCHING ONLINE AND READING ALL OF THE ISSUES OUTLOOK OWNERS ARE HAVING, I REALIZED ITS NOT A BULB ISSUE BUT RATHER A FAULTY WIRE HARNESS THAT IS MELTING. PLEASE ISSUE A RECALL SO ALL OUTLOOK OWNERS CAN GET THIS REPAIRED AND ELIMINATE THE RISK OF FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354137September 7, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2008 SATURN OUTLOOK HAS HAD PROBLEMS WITH THE HEADLIGHTS. I HAD TWO HEADLIGHTS MALFUNCTION AT THE SAME TIME. I WENT TO REPLACE THE BULBS AND ONE OF LIGHTS STARTED TO WORK WITHOUT REPLACEMENT. THE SECOND BULB HAD A BURN MARK AND THE CONNECTOR ON THE WIRING HARNESS WAS MELTED. I PLUGGED THE BULB BACK IT AND IT WORK, THOUGH A BIT DIMMER. THIS IS THE 3RD OR 4TH TIME I'VE HAD PROBLEMS WITH THE HEADLIGHTS. I HAD THOUGHT THEY REPLACED THE WIRING HARNESS BEFORE UNDER WARRANTY. I'M ASSUMING THEY WILL BE DOING THE SAME SINCE THE BULBS STILL WORK AND THE CONNECTOR IS MELTED ON THE ONE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354067September 6, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVING AND HEADLIGHT GOES OUT. HEADLIGHT HAS GONE OUT TWO TIMES SINCE OWNERSHIP OF YEAR AND A HALF. I HAVE REPLACED THE WIRE HARNESS ON THE DRIVERSIDE HEADLIGHT ONCE AND GOING TO REPLACE IT AGAIN! I WILL HANG ON TO THIS HARNESS FOR THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353836September 3, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE RIGHT FRONT HEADLIGHT WENT OUT, REPLACED THE BULB AND REALIZED THE CONNECTOR WAS MELTED. TWO WEEKS LATER THE LEFT FRONT BULB WENT OUT, BROUGHT IT TO THE DEALERSHIP AND THE CONNECTER WAS MELTED. SO BOTH SIDES HAD ELECTRICAL MELTING. COST TO REPAIR IS $352. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353372September 1, 2010
EXTERIOR LIGHTING
REPLACED PASSENGER SIDE HEADLAMP AND 2 WEEKS LATER IT WAS BURNED OUT AGAIN. I HAVE NOW REPLACED THE SAME HEADLAMP 4 TIMES IN 2 MONTHS. THE DEALERSHIP IS SAYING THEY WILL HAVE TO CHARGE AN OUTRAGEOUS AMOUNT FOR DIAGNOSTICS. THE WIRING HARNESS APPEARS TO BE BURNED. OVER $500 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352942August 31, 2010
EXTERIOR LIGHTING
2009 SATURN OUTLOOK XE, 37,000 MILES THE DRIVER SIDE LOW BEAM LIGHT WAS WORKING INTERMITTENTLY AND NOW IS NOT WORKING AT ALL. INSPECTED BULB AND CONNECTOR AND THE CONNECTOR MELTED. IT APPEARS THERE IS A COMMON ISSUE WITH THE GM HEADLAMP WIRE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352260August 27, 2010
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP FAILED. THE CONTACT ATTEMPTED TO CHANGE THE LIGHT BULB AND DISCOVERED THAT THE WIRING HARNESS HAD OVERHEATED AND BURNED. THE DEALER ADVISED THAT THE VEHICLE COULD BE REPAIRED BUT AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 70,458. UPDATED 12/01/10. *LJ UPDATED 12/14/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352411August 27, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I HAVE A 2008 SATURN OUTLOOK AND THE RIGHT LOW BEAM WENT OUT AND I FOUND THAT THE CONNECTOR HAD MELTED. THE VERY NEXT DAY IN THE EVENING THE LEFT LOW BEAM WENT OUT AND I WAS WITHOUT LOW BEAM LIGHTS. I HAD BOTH WIRING HARNESSES REPLACED AT A COST OF ALMOST $400 ON 8/27/10 I HOPE THIS FIXES MY PROBLEM. MAJOR SAFETY ISSUE IN MY OPINION. I HAD TO DRIVE WITH HIGH BEAMS AND THAT WAS NOT GOOD FOR OTHER DRIVERS AND THEY WERE ANGRY WITH ME. NEEDS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351858August 25, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER HEADLAMP WENT OUT. ON MY 2009 SATURN OUTLOOK. TOOK THE VEHICLE TO THE GM DEALERSHIP FOR REPAIR AND FOUND THERE WAS A FIRE IN THE WIRING HARNESS THAT CONTROLS THE HEADLAMPS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10351372August 23, 2010
SERVICE BRAKES, HYDRAULIC
AFTER OWNING A 2007 OUTLOOK WITH 43,000 MILES ON IT - I HAD BOTH OF THE MASTER CYLINDERS LEAKING INTO THE BRAKE BOOSTER AND WAS TOLD IT WAS TOO DANGEROUS TO DRIVE AND IT WOULD BE 2 WEEKS AT MOST BEFORE THEY COULD GET THE SATURN PARTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351065August 21, 2010
EXTERIOR LIGHTING
HEADLIGHT HARNESS WIRING BURNING OUT FROM OVERHEATING. INSUFFICIENT STRENGTH IN THE WIRING. NUMEROUS COMPLAINTS WITH THE OTHER SATURN OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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