Saturn Outlook Complaints

1,352 consumer complaints on file.

#10395331April 9, 2011
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT IS OUT ON SATURN OUTLOOK. WIRING HARNESS IS MELTED. THIS HAPPENED ON THE DRIVERS SIDE ABOUT A YEAR AGO. VERY EXPENSIVE TO REPLACE AND IS OBVIOUSLY A DESIGN FLAW AND A HUGE DANGER AS WE ARE WITHOUT LOW BEAMS UNTIL WE CAN GET IT FIXED AND PARTS ARE ON BACKORDER. PROBABLY BECAUSE EVERYONE IS HAVING A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395339April 9, 2011
EXTERIOR LIGHTING
HEADLIGHT WIRE HARNESS FAILURE. HEADLAMPS WERE BURNING OUT FREQUENTLY AND FINALLY DETERMINED THAT GM INSTALLED FAULTY LOW GAUGE WIRING. HARNESS IN MY VEHICLE WAS BURNED AND MELTED CAUSING A FIRE RISK. THE DEALER REPLACED ONE HARNESS WHILE STILL UNDER WARRANTY. I AM HAVING TO REPLACE THE OTHER HARNESS NOW AT 64K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395244April 8, 2011
EQUIPMENT, EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING
I OWN A 2008 SATURN OUTLOOK AND THE LOW BEAM LIGHT ON THE PASSENGER SIDE WENT OUT, I TOOK IT TO A GM DEALER TO REPLACE THE BULB. THE DEALER TOLD ME THAT IT WAS NOT THE BULB, BUT THE HARNESS OR SLEEVE. THEY TOLD ME IT WAS COST ME $799.00 THAT WAS A MONTH AGO. NOW THE OTHER SIDE HAS GONE OUT TOO. I THINK THEY WOULD DO A CALL BACK, BECAUSE I CHECKED ON LINE AND FOUND THAT THERE ARE A NUMBER OF PEOPLE WITH THE SAME PROBLEM AND COMPLAINTS. MY OUTLOOK HAD 42,000 MILES ON IT. I REALLY NEED SOME HELP IN THIS MATTER, I CAN'T AFFORD TO FIX THIS PROBLEM. I HAD TO BE BAD FROM THE BEGINNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394143April 4, 2011
EXTERIOR LIGHTING
I HAVE A 2007 OUTLOOK, ABOUT A YEAR AGO, PASSENGER SIDE HEADLIGHT WENT OUT...TOOK TO SHOP TO REPLACE, WORKED FINE FOR ABOUT ANOTHER 8 MONTHS. NOW PASSENGER SIDE HEADLIGHT OUT AGAIN, BEEN REPLACED BY SHOP 3 TIMES... LIGHT WORKS AT DEALERSHIP BUT IS OUT AGAIN BY TIME WE GET HOME. NOW DRIVERS SIDE LIGHT IS OUT ALSO. THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE NOT EVERYBODY CAN AFFORD 4-6 HUNDRED DOLLARS TO HAVE HEADLIGHTS CHANGED EVERY WEEK. NOR SHOULD THEY HAVE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396504April 3, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW BEAM CONNECTION MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394056April 2, 2011
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT ON DRIVER'S SIDE KEEPS BURNING OUT. I HAVE HAD THE BULB REPLACED 3 TIMES ALL WITHIN 2-4 WEEKS OF EACH OTHER. THE PROBLEM IS YET TO PROPERLY DIAGNOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393702March 30, 2011
EXTERIOR LIGHTING
HEADLIGHT GOES OUT. THIS HAS HAPPENED ON BOTH LIGHTS A TOTAL OF FOUR TIMES. JUNE 2008, SEPTEMBER 2008, JUNE, 2010, MARCH 2011. WAS TOLD BY DEALER IT IS THE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393789March 30, 2011
EXTERIOR LIGHTING
WE BOUGHT OUR 2008 SATURN OUTLOOK XR IN DEC. 2010 FROM CARMAX. IT HAD ~35,000 MILES ON IT. AT ~38,500 MILES THE PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. I REMOVED THE BULB AND FOUND THE CONNECTOR WAS MELTED. I TRIED REPLACING THE BULB, BUT THE LIGHT DID NOT WORK. THE CABLE MUST BE RUINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393041March 28, 2011
EXTERIOR LIGHTING
PASSENGER HEADLAMP HARNESS IS DEFECTIVE AND HEADLAMP DOES NOT WORK. THIS IS A 2008 SATURN OUTLOOK OF COURSE IT IS NOT COVERED BECAUSE IT WAS JUST AFTER 50,000 MILES. THE WIRING IS EXPOSED TO THE HEADLAMP AND SHORTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393520March 28, 2011
EXTERIOR LIGHTING
THE DRIVERS SIDE DAYTIME RUNNING LAMP HAS GONE OUT. I HAVE TRIED TO CHANGE THE BULB ONLY TO FIND THAT IT IS EXTREMELY DIFFICULT TO ACCESS. AFTER READING NUMEROUS COMPLAINTS REGARDING THE HEADLIGHTS I AM NOT ALONE IN MY PROBLEM. I HAVE NOT TAKEN MY VEHICLE IN FOR SERVICE, BUT IT SOUNDS LIKE THE WIRE HARNESS IS A MAJOR SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393020March 27, 2011
EXTERIOR LIGHTING
DRIVERS SIDE LOW BEAM HEADLIGHT WENT OUT. I HAVE 30,000 MILES ON MY 2008 SATURN OUTLOOK. REPLACED THE BULB. LIGHT WENT OUT AGAIN DURING 20 HOUR DRIVE HOME. TURNS OUT HARNESS IS MELTED AND THE BULB IS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392978March 26, 2011
EXTERIOR LIGHTING
PASSENGER SIDE HEADLAMP INOPERABLE. WIRING HARNESS CONNECTOR TO HEADLAMP BURNT/MELTED. GM HAS A TSB #09-08-42-004 ON THE ISSUE WHICH SHOULD BE UPGRADED TO A RECALL. THIS CONDITION COULD CAUSE A FIRE AND IS SAFETY RELATED SINCE IT AFFECTS THE HEADLAMP SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392733March 24, 2011
EXTERIOR LIGHTING
I HAVE A 2007 SATURN OUTLOOK XR, WHICH HAS HAD THE HEADLIGHT WIRING HARNESS REPLACED ON THE PASSENGER SIDE IN 2009. NOW IN MARCH OF 2011 I TOOK THE CAR IN FOR AN OIL CHANGE AND ON MY WAY THERE JUST HAPPEN TO NOTICE THE HEADLIGHT WAS OUT. THE CHEVY DEALERSHIP SAID IT WAS THE SAME THING AS THE OTHER SIDE, THE WIRING WAS COMPLETELY MELTED AND THE WHOLE THING WOULD HAVE TO BE REPLACED. I WAS LUCKY ENOUGH TO HAVE MOST OF IT COVERED BY MY EXTENDED WARRANTY, BUT I WAS STILL OUT MY DEDUCTIBLE AND I HAD TO PAY FOR THE LIGHTBULB. WHEN I HAD THE FIRST HEADLAMP REPLACED THE TECHNICIAN INFORMED ME IT WAS VERY DANGEROUS AND COULD HAVE STARTED A FIRE. THIS SEEMS LIKE SOMETHING GM SHOULD BE AWARE OF AND SHOLD LOOK INTO, BEFORE SOMEONE GETS HURT. I WAS ACTUALLY UNDER THE IMPRESSION THAT THE FIRST DEALERSHIP, WHICH WAS A SATURN, REPLACED BOTH OF MY HEADLAMPS, BUT CHEVY IS INFORMING ME THAT IS NOT THE CASE. SO I AM NOT SURE WHO IS TELLING THE TRUTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392467March 22, 2011
EXTERIOR LIGHTING
I HAVE REPLACED 4 HEADLAMPS IN LESS THAN 12 MONTHS ON THE DRIVER'S SIDE OF MY 2008 SATURN OUTLOOK. NOW THE SERVICE DEPARTMENT TELLS ME I NEED TO HAVE THE WIRING HARNESS REPLACED. IT IS ON ORDER AND I CAN'T DRIVE MY CAR AT NIGHT FOR FEAR OF GETTING A TICKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392376March 21, 2011
EXTERIOR LIGHTING
I HAVE A 2007 SATURN OUTLOOK THE FRONT PASSENGER LIGHT WENT OUT TWICE WITHIN 2 MONTHS I TOOK IT TO THE DEALER AND WAS TOLD THAT THE WIRING HARNESS WAS MELTED AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393148March 19, 2011
ELECTRICAL SYSTEM
WE HAVE REPLACED THE HEADLIGHT ON THIS VEHICLE 3 TIMES SINCE OCTOBER 2010. THE HEADLIGHT WENT OUT AGAIN LAST WEEK. WE TOOK THE CAR TO A GM DEALER WHO REPLACED THE ELECTRICAL HOUSING TO THE LAMP. AFTER DOING RESEARCH ON-LINE I HAVE DISCOVERED THAT THIS SEEMS TO BE A RECURRENT PROBLEM WITH THE SATURN OUTLLOOK. WE ARE HOPEFUL THAT THEY WIL MAKE THIS A RECALL ON THE VEHICLE AND THE ELECTRICAL HOUSING TO THE HEADLIGHTS WILL BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390560March 17, 2011
EXTERIOR LIGHTING
MY 2008 SATURN OUTLOOK...THE LEFT HEADLAMP WOULD GO OUT AND THEN ON AND OUT,ETC. I TOOK THE SATURN TO THE SHOP WHERE I PURCHASED THIS VEHICLE NEW. IT WAS THE WIRE HARNESS THAT WAS BAD SO THEY REPLACED THIS AND ALSO REPLACED THE HEADLAMP BULB. IT COST A TOTAL OF $148.38. MY VEHICLE HAS ONLY 52,000 MILES ON IT. SEEMS TO BE A PROBLEM WITH THE OUTLOOK AND SHOULD HAVE BEEN A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390465March 17, 2011
EXTERIOR LIGHTING
I HAVE A 2007 SATURN OUTLOOK AND BOTH OF MY HEADLIGHTS AND ALL OF THE RELATED WIRING HAVE BEEN REPLACED BECAUSE THE WIRES MELTED. IN ALL MY YEARS, I'VE NEVER HAD TO REPLACE HEADLIGHT WIRING. THIS DOES NOT SEEM TO BE A STANDARD MAINTENANCE ITEM. SO I ASSUME THIS IS THE RESULT OF POOR MANUFACTURING OR DESIGN. I'VE HAD MY CAR SERVICED AT AN AUTHORIZED GM DEALERSHIP AND I'VE SPENT APPROXIMATELY $600 ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390015March 14, 2011
EXTERIOR LIGHTING
WIRING HARNESS PROVIDING POWER TO HEADLIGHT SHORTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390087March 14, 2011
EXTERIOR LIGHTING
DRIVER SIDE LOW BEAM HEADLIGHT STARTED SHUTTING OFF INTERMITTENTLY AND LATER CONSTANT OFF. DETERMINED NOT TO BE A BULB FAILURE BUT HEAT DAMAGE TO THE WIRING HARNESS AT THE BULB CONNECTOR. TALKED TO GM DEALER SERVICE DEPARTMENT AND TOLD THE WIRING HARNESS WILL NEED TO BE REPLACED FOR BOTH HEADLIGHTS DUE TO THIS DAMAGE. ALSO TOLD THAT THEY ARE SEEING THIS ON A NUMBER OF OUTLOOKS. THIS PROBLEM RENDERS LOW BEAM HEADLIGHTS INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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