Saturn Outlook Complaints

1,352 consumer complaints on file.

#10430394October 16, 2011
EXTERIOR LIGHTING
I HAVE A SATURN OUTLOOK 2009 AND ONLY HAD IT A FEW MONTHS BEFORE THE HEADLIGHT WENT OUT AND I THOUGHT IT JUST BLEW OUT SO I HAD IT CHANGED THEN IT WENT OUT A MONTH LATER THEY TOLD ME IT WAS THE WIRES HOLDING IT TOGETHER I THINK IT RIDICULOUS I HAVE TO PAY FOR THIS CAUSE ITS A SAFETY ISSUE . I SEE THAT ALOT OF PEOPLE ARE HAVING ISSUES WITH THIS AND I THINK THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430148October 13, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVERS SIDE HEADLIGHT AND RUNNING LIGHTS WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429361October 10, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE WIRE HARNESS GOING TO THE LOW BEAM LEFT AND RIGHT SIDES BURNING CAUSING THE LIGHTS TO GO OUT PREMATURELY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429098October 7, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, VISIBILITY:SUN/MOON ROOF ASSEMBLY, POWER TRAIN, STRUCTURE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE ENGINE STALLED WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 11/07/11 *BF UPDATED 06/13/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429017October 6, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LOW BEAM HEADLIGHT HARNESS HAS COMPLETELY MELTED RESULTING IN BULB OUTAGES. FIRST THE PASSENGER SIDE AND NOW TWO WEEKS LATER THE HEADLIGHT HARNESS ON THE DRIVERS SIDE HAS MELTED. I AM BEING TOLD THAT THIS IS A COMMON PROBLEM AND THAT EVENTUALLY THIS SHOULD BE A RECALL DUE TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429023October 6, 2011
ELECTRICAL SYSTEM
DRIVER SIDE HEADLIGHT WENT OUT, BOUGHT A NEW BULB AND WENT TO CHANGE IT AND REALIZED THE WIRING HARNESS IS MELTED. CALLED THE "AUTHORIZED" SATURN DEALER AND WAS TOLD THIS WAS FAIRLY COMMON (WHAT!!!!) AND THAT IT WOULD COST APPROX. $700.00 TO REPAIR. AFTER SOME ON-LINE RESEARCH, FOUND ALOT OF PEOPLE OUT THERE WITH THE SAME PROBLEM. FACTORY WARRANTY THAT WOULD COVER THIS RAN OUT 4 MONTHS PRIOR TO THIS AND DO NOT HAVE THAT KIND OF MONEY TO SPEND ON A SIMPLE HEADLIGHT. THIS SHOULD BE A SAFETY ISSUE DUE TO THE FIRE HAZARD OF MELTING WIRES AND PEOPLE DRIVING WITH ONLY 1 OR NO HEADLIGHTS. WHO KNOWS HOW LONG I HAVE TILL THE PASSENGER SIDE DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428776October 5, 2011
EXTERIOR LIGHTING
DRIVER SIDE HEADLAMP WENT OUT PULLING OUT OF DRIVEWAY. TOOK VEHICLE TO DEALER WHO INFORMED US IT WAS A KNOWN ISSUE WITH THE HEADLAMP HARNESS NOT BULB. HARNESS WAS MELTED AND SCORCHED. ORDERED NEW "IMPROVED" HARNESS AND REPLACED. PASSENGER SIDE HARNESS EXPERIENCED SAME FAILURE ORDERED NEW "IMPROVED" HARNESS AND REPLACED IN JULY. ALL REPAIRS AND REPLACEMENT COST WERE NOT COVERED UNDER WARRANTY AND I HAD TO PAY FOR ALL OUT OF POCKET COSTS. ON OCTOBER 3RD PASSENGER SIDE HARNESS BURNED OUT AGAIN. HAVE TO PURCHASE NEW PART AND REPLACE FOR THE 3RD TIME. THIS COULD HAVE BEEN VERY DANGEROUS IT IF HAPPENED WHILE DRIVING AT NIGHT. THE FACT THAT HARNESS IS SCORCHED AND MELTING ALSO CONCERNS ME. I AM AFRAID OF THE RISK POSED TO MYSELF AND MY FAMILY AS WE USE THIS VEHICLE TO TRANSPORT OUR 2 YOUNG CHILDREN DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428208October 2, 2011
VEHICLE SPEED CONTROL, STEERING, EXTERIOR LIGHTING
FIRST LEFT HEADLIGHT WAS GOING IN AND OUT. WAS PULLED OVER BY POLICE WHO SAID IT WAS OUT. TURNED CAR OFF THEN ON AND LIGHT CAME ON. TOOK IT TO DEALER WAS REPLACED FOR MALFUNCTION, DEFECT REPAIRED FOR FREE AT 20000 MILES. THEN PARKED CAR NOSE FIRST. WAS UNABLE TO REVERSE CAR OUT OF PARKING SPACE. HAD TO WAIT FOR CAR IN FRONT TO MOVE TO SO I COULD DRIVE OUT FORWARD ONLY. CAR DROVE FORWARD FOR 1 WEEK, THEN COMPLETELY WAS UNABLE TO DRIVE. WAS TOWED TO DEALER AT 39000 MILES AND TRANSMISSION HAD TO BE REPLACED FOR FREE, COVERED BY WARRANTY. THEN RIGHT HEADLIGHT WAS GOING IN AND OUT AT 44000 MILES. NOT COVERED. FIXED FOR $300. THEN AT THAT TIME WAS TOLD POWERSTEERING UNIT LEAKING AND NEEDED TO BE REPLACED FOR APPROX $800.00. NOW ENGINE LIGHT IS ON. THIS CAR IS THE WORSE CAR I EVER HAD, AND I HAD MANY. WHAT NEXT. MY 1999 FORD WINDSTAR IS A BETTER CAR.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427812September 28, 2011
AIR BAGS
THE PASSENGER AIRBAG SENSOR FAILS TO RECOGNIZE THAT THERE IS A PASSENGER ON THE SEAT AND THE SENSOR CONTINUES TO DISPLAY OFF, EVEN WHEN THE SEAT BELT SENSOR STATES THAT THERE IS A PASSENGER AND THAT THE SEAT BELT MUST BE LATCHED. AFTER LATCHING THE SEATBELTS, THE AIRBAG SENSOR STILL SHOWS OFF. THE DEALER WAS CHARGING $126 DOLLARS TO CHECK THE PROBLEM TODAY 9/27/11. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427510September 26, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
PASSENGER SIDE LOW-BEAM HEAD LAMP HAS BEEN FIXED TWICE. HAVE DETERMINED THAT THE WIRING HARNESS IS DEFECTIVE. I BELIEVE THAT A RECALL IS IN ORDER ON THIS RECURRING MANUFACTURES PROBLEM FOR MANY CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427098September 25, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
ABOUT A MONTH AGO, THE HEADLIGHTS ON THE DRIVERS SIDE OF MY 2007 OUTLOOK XR STARTED EXPERIENCING INTERMITTENT OPERATION. I TRIED TO TAKE IT INTO THE SHOP ONCE, BUT BY THEN THEY HAD COME BACK ON. A FEW WEEKS LATER, BOTH OF MY HEADLIGHTS WENT OUT. THIS TIME, I HAD THE SHOP LOOK FURTHER INTO THE PROBLEM. AS IT TURNED OUT, BOTH OF THE HEADLIGHT HARNESSES WERE COMPLETELY MELTED AND MY MECHANIC REPORTED THAT ONE EVEN APPEARED TO HAVE CAUGHT FIRE. WE HAD TO PAY TO REPLACE THE HEADLIGHT ASSEMBLIES BECAUSE THERE HAS NOT BEEN A RECALL ISSUED FOR OUR OUTLOOK, EVEN THOUGH I HAVE SEEN ONLINE REPORTS OF THIS SORT OF PROBLEM. I WAS TOLD THAT THE NEW HEADLIGHT ASSEMBLIES ARE MUCH STURDIER AND THAT THIS PROBLEM SHOULDN'T REOCCUR, HOWEVER, I FEEL THAT GM SHOULD HAVE BEEN THE ONE TO PAY FOR THE REPAIR. OBVIOUSLY THERE WAS AN ISSUE WITH THE METAL AND/OR WIRING ON THE FIRST HEADLIGHT HARNESSES. I WOULD LIKE TO SEE GM ISSUE A RECALL ON THESE AND FOR US TO BE REIMBURSED FOR THE COST WE'VE ALREADY INCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426915September 23, 2011
EXTERIOR LIGHTING
HEADLIGHT KEEPS BURNING OUT. I BELIEVE IT IS THE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426960September 23, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLAMP ON THE RIGHT SIDE WENT OUT IN JULY 2011 AND WE HAD IT REPLACED AT A GM DEALERSHIP. SEPTEMBER 20TH, 2011 ROLLS AROUND AND THE SAME HEADLAMP IS OUT AGAIN! FUNNY THING, AS I'M DRIVING AROUND TOWN I'M NOTICING THE SAME PROBLEM (RIGHT SIDE EVEN) ON OTHER GM VEHICLES OF THE SAME BODY STYLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427250September 20, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 SATURN OUTLOOK. CONSUMER STATES COMPLAINT REGARDING TIRE PRESSURE MONITORING SYSTEM PROBLEMS *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426432September 20, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY SATURN OUTLOOK ONLY HAS 44,000 MILES ON IT AND THE PASSENGER SIDE HEADLIGHT WENT OUT. GOT A REPLACEMENT BULB FROM DEALERSHIP - CHANGED IT - AND THE LIGHT WAS OUT AFTER A WEEK AND A HALF. WENT BACK TO DEALERSHIP TO BUY ANOTHER BULB AND WHEN SWITCHING IT OUT - NOTICED THAT THE WIRING HARNESS WAS MELTED. LOOKED ONLINE ONLY TO FIND THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND IT SHOULD BE RECALLED - AS THE DANGER OF A FIRE IS A HIGH RISK AND HAVING WORKING HEADLIGHTS IS THE LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425855September 17, 2011
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT, PASSENGER SIDE, STOPPED WORKING, DEALER FOUND IT TO BE AN INTERMITTENT PROBLEM, LIGHTS CAME BACK ON. LISTED AS A WIRE HARNESS ISSUE. THREE MONTHS LATER , SAME ISSUE. THIS ISSUE HAS OCCURED NUMEROUS TIMES NOW BOTH HEADLIGHTS ARE OUT. BOTH HEADLIGHTS ARE STILL GOOD, CHECKED ON ANOTHER GM VEHICLE ( ACADIA ). FUSE IS GOOD, NO CONNECTIVITY BETWEEN HARNESS AND LIGHT, NO POWER AT END OF HARNESS. THIS IS AN ONGOING PROBLEM. SATURN IS OUT OF BUSINESS, DEALER REFUSES TO FIX WITHOUT CHARGING A SMALL FORTUNE OF MONEY. LOW BEAMS ARE STILL OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425806September 16, 2011
EXTERIOR LIGHTING:HEADLIGHTS
LOST FUNCTIONALITY OF HEADLIGHT ON DRIVERS SIDE LOW BEAM. REPLACE THE BULB TWICE AS BULB WOULD INITIALLY WORK BUT QUICKLY LOSE FUNCTIONALITY AGAIN. IT BECAME EVIDENT THAT THERE WAS A PROBLEM WITH THE PLUG. THE ISSUE IS NOT WITH THE BULB AS IF YOU WIGGLE THE WIRE GOING INTO PLUG THE BULB WILL RESUME FUNCTIONING. PLUG NEEDS TO BE REPLACED, THIS INCLUDES THE ASSEMBLY THAT CONTROLS ALL LIGHT FUNCTIONS. WE HAVE HEARD OF THIS COMPLAINT FROM MANY OTHER OUTLOOK OWNERS AS WELL. THIS DEFECT CONSIDERABLY LIMITS THE ABILITY TO DRIVE SAFELY AT NIGHT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425390September 14, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
THE RIGHT FRONT HEAD LIGHT WIRING HARNESS MELTS DOWN CAUSING A HEAD LIGHT FAILURE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424744September 12, 2011
VEHICLE SPEED CONTROL
VEHICLE ACCELERATED ON ITS OWN. WHEN LEAVING A DRIVEWAY I ACCELERATED UP TO SPEED, THEN EASED MY FOOT OFF THE ACCELERATOR TO START COASTING UP TO THE INTERSECTION AHEAD. VEHICLE STARTED SLOWING, BUT AFTER A SECOND OR TWO, IT STARTED ACCELERATING ON ITS OWN AGAIN. I HAD MY FOOT ON THE BRAKE AND COULD SLOW THE VEHICLE A BIT. THE ACCELERATION LASTED ABOUT 5 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425128September 12, 2011
EXTERIOR LIGHTING
2008 SATURN OUTLOOK HEADLIGHTS CONNECTOR AND HARNESS MELTED ON BOTH HEADLIGHT TO THE POINT THAT HEADLIGHTS NOT TURNING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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