Saturn Ion Complaints

4,344 consumer complaints on file.

#10479669October 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION II. THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION SWITCH. THE CONTACT HAD TO CALL A LOCKSMITH TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER TO HAVE THE IGNITION SWITCH REPLACED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479328October 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE.THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP HAD DEVELOPED A CRACK. ALSO, HE STATED THAT THE FAILURE MIGHT BE RELATED TO NHTSA CAMPAIGN ID NUMBER WAS 09V419000 (FUEL SYSTEM, GASOLINE DELIVERY: FUEL PUMP). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 11/1/12 *CN UPDATED 11/1/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479490October 9, 2012
STEERING
DRIVING DOWN STREET AND PWR STR MESSAGE CAME ON, POWER STEERING WENT OUT WHILE TURNING!! 1 HOUR LATER, POWER STEERING IS BACK ON AND WORKING FINE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479323October 9, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I CURRENTLY OWN A '07 SATURN ION AND JUST YESTERDAY MY POWER STEERING DISPLAY LIGHT CAME ON SHORTLY AFTER THAT I WAS UNABLE TO TURN MY STEERING WHEEL LUCKILY I WAS ABLE TO MOVE TO THE SIDE AND CALLED FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479227October 8, 2012
ELECTRICAL SYSTEM:IGNITION
I AM UNABLE TO TURN OFF IGNITION, CAN "NOT" TURN KEY TO THE OFF POSITION TO RELEASE KEY. CAR IS IN THE PARK GEAR AND REMAINING RUNNING. AFTER MANY CALLS FOR HELP I LEARNED I COULD PULL THE FUSE TO TURN CAR OFF BUT KEY STILL WILL NOT RELEASE. PLEASE READ ONLINE ABOUT MANY OTHER SATURN CUSTOMERS HAVING THE SAME TROUBLE I AM HAVING WITH MY 2006 SATURN ION WITH THE KEY STUCK IN THE ON POSITION. IT APPEARS THAT THERE ARE MANY SATURN OWNERS WITH THE SAME PROBLEM CAN YOU PLEASE HELP CAN NOT AFFORD TO FIX CAR HOPING THIS IS PART OF A RECALL BUT HAVE NOT BEEN ABLE TO FIND THAT INFORMATION YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479226October 8, 2012
ELECTRICAL SYSTEM, ENGINE
THE KEY TO THIS VEHICLE IS STUCK IN THE IGNITION AND WILL NOT TURN OFF. THIS VEHICLE HAD THIS IGNITION REPLACED DUE TO A SIMILAR ISSUE IN 2010 BY A GM DEALER IN OURISMAN CHEVROLET BUICK (703) 329-1300 1800 OLD RICHMOND HIGHWAY, ALEXANDRIA, VA 22303-1856. THE ORIGINAL PART BECAME DEFECTED FOR THE SAME ISSUE AND I HAD TO PAY OVER $700 TO HAVE THE PART REPLACED. NOW, THE SAME ISSUE HAS OCCURRED. THE KEY IS STUCK IN THE IGNITION AND UNABLE TO TURN OFF THE CAR. I CONTACTED GENERAL MOTORS (SATURN) AT 1-800-553-6600 TO REPORT THE PROBLEM AND THEY ARE AWARE THIS HAS BEEN HAPPENING. HOWEVER, THE IS NO RECALL TO CORRECT THIS MEASURE. TO TURN THE CAR OFF YOU HAVE TO DISCONNECT THE WIRES OR REPLACE THE PART FOR ANOTHER $900. IF GM (SATURN) IS AWARE OF THE PROBLEM A RECALL SHOULD BE POSTED TO ALL OWNERS OF THE SATURN ION AND REIMBURSEMENT SHOULD BE PROVIDED FOR OWNERS WHO HAD PAID TO HAVE THE PART REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478910October 7, 2012
FUEL/PROPULSION SYSTEM
APPROXIMATELY 3-4 WEEKS AGO, I STARTED SMELLING A STRONG GASOLINE SMELL OUTSIDE MY CAR WHEN I PARKED IT. THE SMELL WAS GROWING STRONGER (AND I COULD SMELL IT IN THE CABIN ITSELF) SO I TOOK IT TO MY MECHANIC WHO TOLD ME IT WAS THE FUEL PUMP. HE HAD PRINTED OUT THE RECALL AND SUGGESTED I CONTACT GM. WHEN I CONTACTED THE LOCAL DEALERSHIP, I WAS TOLD THEY WOULDN'T/COULDN'T HONOR THE RECALL AS IT WAS VIN SPECIFIC. BACK TO MY MECHANIC WHO FIXED IT (AND BY NOW I WAS LEAKING GASOLINE) AND HE ADVISED ME TO CONTACT GM AGAIN AS THE FUEL PUMP WAS CRACKED EXACTLY WHERE THE FUEL PUMP INVOLVED IN THE RECALL WAS. HE GAVE ME THE PART AND I DID CONTACT GM BUT WAS TOLD BY GM THAT THEY WILL NOT HONOR THE RECALL, THAT IT WAS VIN SPECIFIC. TO ADD INSULT TO INJURY I WAS TOLD BY THE PERSON WHO CALLED ME THAT SHE "WANTED TO ASSURE ME THAT YOUR VEHICLE IS SAFE TO DRIVE, IT'S NOT INVOLVED IN THE RECALL." NEEDLESS TO SAY, THAT DID NOT GO OVER WELL SINCE THE REASON IT'S SAFE TO DRIVE IS THAT I HAD IT FIXED MYSELF. I WILL ALSO BE FILING COMPLAINTS WITH MY STATE AG AND THE BBB. THANK YOU FOR YOUR CONSIDERATION AND HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478928October 7, 2012
FUEL/PROPULSION SYSTEM
THE CAR WAS IN ARIZONA FOR 6 MONTHS (FEB. 2012 THRU AUG. 2012) UPON RETURNING TO ILLINOIS THERE WAS A STRONG GAS SMELL AROUND THE VEHICLE. THE CAR WAS TAKEN TO A SHOP AND IT WAS FOUND TO HAVE A CRACK IN THE FUEL PUMP AND IT WAS REPLACED. I READ ABOUT THE RECALL FOR THIS PROBLEM BUT IT DID NOT LIST 2006 SATURN IONS. I BELIEVE THAT 2006 SHOULD ALSO BE INCLUDED IN THE RECALL ALSO. DURING MY RESEARCH I HAVE FOUND MANY OTHER 2006 MODELS HAVING THIS PROBLEM. IT WAS THE HOTTEST SUMMER ON RECORD AND THE CAR WAS PARKED OUTSIDE WHILE IN ARIZONA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478821October 6, 2012
STEERING
POWER STEERING LIGHT WENT ON AND LOST POWER STEERING. ONCE VEHICLE WAS SHUT OFF AND TURNED BACK ON, PROBLEM RESOLVED. NEXT TIME I WAS DRIVING, I LOST POWER STEERING AGAIN WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478823October 6, 2012
ELECTRICAL SYSTEM
WHILE TRYING TO SWITCH IGNITION TO OFF, THE IGNITION SWITCH WOULD GET STUCK AT POWER ON POSITION. PART WAS REPLACED BY MECHANIC, SAYING "THIS PART ALWAYS FAILS IN GM VEHICLES AFTER 5 YEARS". THE NEW PART STARTED TO GET STUCK AT THE SAME POSITION A YEAR LATER AND IT TAKES MULTIPLE TRIES TO GET IT SHUT OFF COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478750October 5, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478804October 5, 2012
STEERING, STRUCTURE:BODY
MY CAR LEAKS IN THE ROOF WHEN ITS RAINS AND HAS STAINED MY INTERIOR ROOF. MY POWER STEERING WENT OUT AND ON THE DISPLAY IT WAS PWR STEERING. MY OUTSIDE TRIM NEAR WINDOWS IS WARPED. MY SUNROOF DOESNT WORK IT WONT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478603October 4, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A PRIVATE MECHANIC A GASOLINE SMELL WAS BEING EMITTED. THE MECHANIC CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478626October 4, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SMELL OF GASOLINE FUEL ENTERED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC DISCOVERED A FUEL LEAK FROM THE HOSES. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND CALLED THE MANUFACTURER HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 55,538.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478420October 3, 2012
FUEL/PROPULSION SYSTEM
SMELL OF GASOLINE COMING FROM UNDER REAR OF VEHICLE. TOOK CAR TO DEALER TO GET FUEL PUMP REPLACED. I SEE RECALL FOR SIMILAR PROBLEM BUT ONLY IN SOME STATES. I SEE RECALL HAS BEEN EXPANDED TO HOPEFULLY INCLUDE ALL STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478505October 3, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE ERRONEOUSLY ACCELERATED AS THE CONTACT HAD THE BRAKES APPLIED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478547October 3, 2012
ELECTRICAL SYSTEM
THE KEY WOULD GET STUCK IN THE IGNITION NOT ALLOWING ME TO GET OUT OF THE VEHICLE UNLESS I MANUALLY UNLOCKED THE DOORS. THIS WAS HAPPENING FOR ABOUT A YEAR OR MORE INTERMITTENTLY. THEN ONE DAY I COULD NOT GET THE CAR TO TURN OFF BECAUSE THE KEY WOULD NOT TURN. AFTER ABOUT A 5-10 SECOND TIME FRAME, THE IGNITION WOULD UNLOCK ALLOWING ME TO TURN THE CAR OFF AND REMOVE THE KEY. THIS OCCURRED INTERMITTENTLY FOR A COUPLE OF DAYS THEN WHEN I WAS ON VACATION, THE KEY WOULD NOT COME OUT AT ALL WHILE THE CAR WAS STILL RUNNING. I WAS LEFT WITH HAVING TO TEMPORARILY UNPLUG THE BATTERY AND THE FUSE SO THE CAR WOULD TURN OFF. THE MECHANIC I TOOK THE CAR TO WHILE ON VACATION SHOWED ME HOW TO DO THIS AND WAS ABLE TO GET THE KEY OUT OF THE IGNITION. I HAD THE CAR TOWED TO A MECHANIC ONCE I ARRIVED HOME BECAUSE THE CAR WOULD NOT START AT ALL AT THIS POINT, THE MECHANIC INFORMED ME THE IGNITION LOCK WAS BAD, AND APPARENTLY GM HAD BEEN AWARE OF THE PROBLEM AND OFFERED NO RECALL BUT DID RE-DESIGN THE INTERNAL COMPONENTS OF THE IGNITION LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478540October 3, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE CONTACT SMELLED GASOLINE IN THE INTERIOR CABIN. THE CONTACT MERGED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND FOUND GASOLINE LEAKING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 97,450 AND THE CURRENT MILEAGE WAS 97,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478551October 3, 2012
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TRAVELING ON AN INTERSTATE AT 65 MPH WE HEARD A TONE INDICATING SOMETHING WAS WRONG, STEERING BECAME DIFFICULT AND WE NOTICED THAT THE POWER STEERING INDICATOR LIGHT WAS ON. THE POWER STEERING WAS GONE AND IT BECAME VERY HARD TO STEER AND WAS UNABLE TO QUICKLY MANEUVER. WE PULLED OVER, TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER STEERING CAME BACK ON. SAME THING HAPPENED AGAIN AFTER TRAVELING A FEW MILES. WE WERE ABLE TO GET HOME AND NOW THE POWER STEERING SHUTS DOWN EVERY FEW MINUTES. CAR IS UNSAFE ON PUBLIC ROADS IN REGARDS TO BEING ABLE TO MAKE QUICK MANEUVERS AND COULD LEAD TO ACCIDENTS AND INJURIES. CLEARLY A MANUFACTURING PROBLEM NOT NORMAL WEAR AND TEAR. CHEV. & PONT. CARS WITH SAME EQUIPMENT AND COMPLAINTS WERE RECALLED. SATURNS SHOULD BE ALSO. THERE IS AN OPEN ACTION NUMBER OF EA11014. *TR ..UPDATED 12/11/12 *BF THE CONSUMER STATED SATURN VOLUNTEERED TO REPLACE A PORTION OF THE STEERING THAT CONTROLLED THE POWER STEERING AT NO CHARGE. UPDATED 12/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478257October 2, 2012
FUEL/PROPULSION SYSTEM
CAR WAS PARKED WHEN STRONG GASOLINE ODOR WAS NOTICED. MOVED CAR TO HARD SURFACE AND DISCOVERED VEHICLE WAS LEAKING RATHER LARGE AMOUNT OF FUEL FROM AREA BEHIND DRIVER SIDE REAR DOOR. TOOK CAR TO DEALER WHERE IT WAS DIAGNOSED AS A CRACKED FUEL PUMP HOUSING. NOTICED 2007 MODEL HAS BEEN RECALLED FOR FUEL PUMP ISSUE. FURTHER STUDY SHOULD PROBABLY BE DONE TO DETERMINE IF THIS IS A WIDESPREAD PROBLEM IN THE ENTIRE ION LINE. THE AMOUNT OF FUEL RELEASED AFTER PART FAILURE IS A SIGNIFICANT FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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