Saturn Ion Complaints

4,344 consumer complaints on file.

#10546547October 2, 2013
STEERING, ELECTRICAL SYSTEM
DRIVING ON THE FREEWAY, AT APPROXIMATELY 65 MPH, WHEN A CHIME WENT OFF. STEERING IMMEDIATELY BECAME DIFFICULT AND I NOTICED THAT THE POWER STEERING INDICATOR LIGHT WAS ON. I EXITED THE FREEWAY CAREFULLY AND PULLED OVER, TURNED OFF THE CAR, THEN RESTARTED IT AND THE POWER STEERING CAME BACK ON. SINCE THIS INITIAL INCIDENT THE PROBLEM HAS BECOME MORE FREQUENT. I AM UNABLE TO SAFELY DRIVE THE CAR AND HAVE BEEN TOLD IT WILL COST OVER $1,000.00 TO REPLACE A POWER STEERING MOTOR IN THE STEERING COLUMN. ALSO I HAVE DISCOVERED THIS TO BE A FREQUENT ISSUE FOR THIS MODEL VEHICLE. WITH THE DANGER INVOLVED SHOULDN'T A RECALL BE IN ORDER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546455October 1, 2013
STEERING
MY POWER STEERING HAS SHUT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546310September 30, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL TIGHTENED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE POWER STEERING MOTOR CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545316September 25, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GASOLINE ODOR COMING FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS AWAITING THE RESULTS OF THE DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545189September 24, 2013
STEERING
ODOMETER DINGS AND DISPLAYS POWER STEERING WARNING; POWER STEERING FAILS. TURNING THE CAR OFF AND BACK ON CORRECTS THIS, UNTIL IT HAPPENS AGAIN (TYPICALLY AFTER THE CAR HAS BEEN RUNNING ABOUT 10 SECONDS). THIS IS A KNOWN ISSUE, AND SATURN EXTENDED WARRANTY COVERAGE TO UNDER 100,000 MILES. MY CAR DID NOT START DOING THIS UNTIL AFTER 100,000 MILES. STEERING IS A SAFETY ISSUE. THIS SHOULD BE A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544902September 23, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION II. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL COULD NOT BE TURNED IN EITHER DIRECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544658September 20, 2013
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 157,000. THE APPROXIMATE CURRENT MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544009September 17, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543869September 16, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT HAD HER BROTHER DIAGNOSE THE FAILURE, WHO INFORMED HER THAT THE POWER STEERING MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,924.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543651September 15, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
DROVE TO LOCAL MARKET, 5 MINUTES FROM MY HOME, KEY STUCK IN ON POSITION, COULD NOT TURN CAR OFF, DROVE BACK HOME, CONTACTED ON-STAR ROAD SIDE ASSISTANCE-FUSE TO DISENGAGE FUEL PUMP WAS PULLED AND BATTERY DISCONNECTED (IT WAS THE ONLY WAY TO TURN OFF THE CAR)-CAR TOWED TO GM DEALER REPLACEMENT OF IGNITION SWITCH WITH CORE DRILLING TO FIX VEHICLE-COST $340.00 PLUS COST OF RENTAL CAR FOR 2 DAYS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543224September 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. ONCE THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THEY HAVE NOT REPAIRED NOR DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543272September 12, 2013
ELECTRICAL SYSTEM
VEHICLE OPERATOR TRIED TO TURN OFF MOTOR WHILE IN A PAID PARKING LOT. KEY WAS STUCK IN IGNITION AND CAR WOULD NOT SHUT OFF. DEALER STATIONS WERE CLOSED AT TIME OF INCIDENT. OPERATOR RETURNED 30 MILES HOME AFTER VARIOUS ATTEMPTS TO REMOVE KEY AND A FAMILY MEMBER DISCONNECTED THE BATTERY. NEXT DAY THE BATTERY WAS RECONNECTED AND OPERATOR WENT TO DEALERSHIP WHERE IGNITION LOCK CYLINDER, HOUSING AND KEY WERE REPLACED FOR $461.47 PLUS TAX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543273September 12, 2013
FUEL SYSTEM, GASOLINE
I PURCHASED A 2007 SATURN ION IN THE FALL OF 2008. MY GRANDAUGHTER TOOK THE CAR TO CALIFORNIA AND DECIDED TO LIVE THERE. A FEW MONTHS AGO SHE CALLED TO TELL ME THAT SHE KEPT SMELLING FUEL IN THE CAR WHEN SHE DROVE. SHE TOOK THE CAR INTO SEARS AND THEY TOLD HER SHE NEEDED A NEW FUEL PUMP. SHE KEPT SMELLING FUEL AND FOUND OUT THE SEARS DID NOT REPAIR THE CAR SO SEARS GAVE HER A FULL REFUND AFTER SHE COMPLAINED. SHE TOOK THE CAR TO A SERVICE STATION AND HAD THE FUEL LINE REPLACED BECAUSE SHE WAS TOLD IT COULD NOT BE REPAIRED....IT WAS CRACKED. AFTER SHE HAD THE CAR REPAIRED I RECEIVED A NOTICE ABOUT THE RECALL FOR SATURN IONS AND THE FUEL SYSTEM PROBLEM. I HAD HER SEND ME THE BILL FOR THE REPAIRS. THE LETTER GM SENT STATED THAT IF WE HAD ALREADY MADE REPAIRS FOR THE FUEL PROBLEM, THEY WOULD REIMBURSE. WHEN I GO TO THE GM WEBSITE NOW, IT STATES THAT THE 2007 SATURN ION HAS NOT BEEN RECALLED. I HAVE ALSO TRIED CALLING GM WITH NO SUCCESS. WHERE DO I SENT THE BILL WE HAVE? WHY IS GM NOT ACKNOWLEDGING THE RECALL FOR THE 2007 SATURN ION FOR THOSE BOUGHT OR REGISTERED IN THE STATE OF CALIFORNIA?? THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542536September 8, 2013
FUEL/PROPULSION SYSTEM
I'VE BEEN SMELLING GAS IN MY CAR. I THOUGHT THAT I HAD SPILT GAS ON MYSELF BUT NOW I SEE THERE'S A LEAK AND I'M GETTING HORRIBLE MILEAGE. IT APPEARS THERE'S A RECALL IN CERTAIN "WARM WEATHER" STATES FOR THIS EXACT PROBLEM. I LIVE IN NC. HOW IS THAT NOT A WARM WEATHER STATE? SO I HAVE TO PAY OUT OF A POCKET FOR A PROBLEM THAT GM KNOWS EXIST BUT SOMEHOW THEY MANAGED TO EEK OUT OF TAKING RESPONSIBILITY EXCEPT IN A FEW SELECT AREAS. I DON'T KNOW WHAT I'M SUPPOSED TO DO. THIS IS A SERIOUS PROBLEM AND I CAN'T AFFORD A REPAIR LIKE THIS RIGHT NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542080September 5, 2013
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AFTER POWERING OFF THE VEHICLE, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATE AND TWO NEW KEYS WERE PROVIDED TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 28,000. UPDATED 9/24/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541807September 4, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF GASOLINE FUEL EMITTED WITH A PUDDLE OF FUEL VISIBLE ON THE GROUND. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL IN 2010. THE FAILURE RECURRED AND THE VEHICLE HAD NOT BEEN RECENTLY REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538469September 3, 2013
STEERING
TL-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THE STEERING WHEEL FAILED WITHOUT WARNING, WHILE SHE DROVE AT 40MPH. THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE STEERING WHEEL HAD TO BE TURNED. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION; THE POWER STEERING PUMP WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MECHANIC ADVISED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 205,485. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538647September 3, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE ENGINE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD BUT HAS RECURRED SINCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537939August 29, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION II. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND HE UNABLE TO TURN THE VEHICLE OFF. THE CONTACT MENTIONED THAT HE HAD TO DISCONNECT THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537447August 27, 2013
STEERING
POWER STEERING STOPPED WORKING. WHEN I GOT HOME TURNED CAR OFF AND BACK ON AND IT WORKED BUT THEN STOPPED WORKING AGAIN AFTER DRIVING A FEW MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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