Saturn Aura Complaints

1,444 consumer complaints on file.

#11258529September 27, 2019
EXTERIOR LIGHTING
BRAKE LIGHTS DO NOT ILLUMINATE CORRECTLY. THE LIGHTS MAY ILLUMINATE WHILE BRAKES ARE NOT PRESSED AND VEHICLE IS IN MOTION. THERE ARE TIMES WHEN THE VEHICLE IS STATIONARY OR BRAKES ARE PRESSED AND THE LIGHTS FAIL TO ILLUMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257236September 22, 2019
POWER TRAIN
I HAVE A 2009 SATURN AURA, THIS VEHICLE WAS NOT RECALLED PREVIOUSLY FOR THE TRANSMISSION ISSUE, BUT I FIND NOW THE TRANSMISSION IS GOING OUT ON MY CAR. IT IS ONLY 10 YEARS OLD AND WAS WONDERING IF SOMEHOW IT WAS MISSED OR SOMETHING. IT IS SLIPPING IN THE TRANSMISSION AND I WAS TOLD THAT I WOULD HAVE TO HAVE A NEW TRANSMISSION. IT IS WORSE IN REVERSE. MY CAR IS NOW PARKED AS I DO NOT WANT TO GET OUT SOMEWHERE AND HAVE THE TRANSMISSION QUIT COMPLETELY. I HAVE NEVER HAD A TRANSMISSION GO OUT THIS QUICK IN A VEHICLE. THERE WAS A PREVIOUS RECALL AND I WAS WONDERING IF SOMEHOW MY CAR WAS MISSED OR IF SOMETHING HAPPENED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256233September 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING 15 MPH, THE GEAR SHIFTER REMAINED STUCK IN THIRD GEAR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED AND INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256021September 16, 2019
AIR BAGS, VISIBILITY/WIPER
TAKATA RECALL INFLATORS AIRBAG LIGHT SHOWS UP ON MY DASH SCREEN WHILE DRIVING NEVER GOES AWAY WHILE THE CAR IN MOTION EVEN WHEN ON IN PARK GEAR. AS SOON AS THE KEY IS INSERTED TO START THE VEHICLE THE READING SHOWS UP AS LONG AS THE CAR IS IN MOTION. I DO NOT KNOW IF THIS POSES A RISK BUT I AM CONCERN AS TOO IF THE AIR BAG MIGHT POP OUT WHILE DRIVING. THANK YOU FOR VIEWING. I AM TAKING THIS AS A WARNING THAT IT COULD HAPPEN WHILE DRIVING. ALSO WASHER FLUID RESERVOIR TANK HAS A BLOCKAGE. FLUID DOES NOT COME UP HIGH ENOUGH TO CLEAN THE WINDSHIELD. THIS MAY OR NOT BE UNDER A RECALL. CONCERN ABOUT DRIVING . DO NOT WANT THE AIR BAG TO POP OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254010September 8, 2019
STEERING
ONE DAY I WAS OWN MY HOME POWERSTEERING LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252929September 3, 2019
SERVICE BRAKES
THE BRAKE LIGHTS OF MY SATURN AURA WOULD AUTOMATICALLY SELF-ACTIVATE EXACTLY 5 SECONDS AFTER THE DRIVER PLACED THE VEHICLE INTO DRIVE. THE BRAKE LIGHTS WOULD STAY ACTIVE UNTIL THE DRIVER PRESSED THE BRAKE PEDAL, AT WHICH TIME THE BRAKE LIGHTS WOULD ACTUALLY DEACTIVATE. MY SON WAS DRIVING THE CAR ON I-94 AND WAS ALMOST STRUCK BY A SEMI TRUCK WHEN MY SON PRESSED THE BRAKE PEDAL AND THE BRAKE LIGHTS DEACTIVATED (TURNED OFF). I HAD THE CAR SERVICED AT GM AND HAD TO PAY A TOTAL OF $697.03 TO GET THE CAR FIXED EVEN AFTER I NOTIFIED THE SERVICE REPRESENTATIVE THAT THIS EXACT ELECTRICAL FAILURE WAS OUTLINED FOR THIS EXACT CAR IN GM RECALL #13036. THE RECALL REFERENCED THE BODY CONTROL MODULE AND BRAKE SENSOR, BOTH OF WHICH WERE REPLACED CAUSING ME TO PAY $697.03. THIS IS MY SECOND NOTIFICATION TO THE NHTSA, I REPORTED THIS ON JUNE 19, 2019 (NHTSA # 11221201) BUT I HAVE RECEIVED NO RESPONSE. AS OF TODAY'S DATE (SEPTEMBER 3, 2019) GM HAS NOT REIMBURSED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245190August 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2009 SATURN AURA. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE REAR BRAKE LIGHTS ILLUMINATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. ADDITIONALLY, THE SERVICE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL. FREEDOM CHEVROLET BUICK GMC BY ED MORSE (LOCATED AT 8008 MARVIN D LOVE FWY, DALLAS, TX 75237, (972) 330-4981) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE VEHICLE WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244893August 19, 2019
STEERING
THE STEERING HAS FAILED. A MECHANIC AS WELL AS RESEARCH ONE ONLINE, INDICATE THAT THE FACTORY DID RECALL THE CAR TO REPLACE THE ORIGINAL STEERING PARTS. THIS ONE HAS NOT YET BEEN COMPLETED AND GM IS STATING THAT THE RECALL IS JOWNVOID BECAUSE OF THEY REQUIRED THE CAR TO BE BROUGHT IN FOR THE RECALL PRIOR TO 10 YEARS OR 150,000. IS IT AT ALL POSSIBLE THAT BECAUSE THIS IS A STEERING ISSUE WHICH IS ABSOLUTELY A SAFETY CONCERN, THAT THE RECALL SHOULD BE EXTENDED TO ALL VEHICLES STILL OPERATING AND ROADWORTHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241749August 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE POWER STEERING WILL GO OUT AND SERVICE ESC LIGHT WILL COME ON. SOMETIMES THE STEERING WHEEL WILL SNATCH WHEN MAKING A TURN. THE TRACTION WILL DISABLE AND WONT ENABLE. WHEN YOU TURN THE CAR OFF AND BACK ON THE PROBLEM WILL GO AWAY. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241896August 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ENGINE POWER REDUCED, TRACTION SERVICE ESC, AND ALSO THE BRAKE LIGHTS ARE COMING ON WHEN WITHOUT ME PRESSING THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240926July 31, 2019
SEATS
WELD BROKE ON DRIVERS SEAT - LOOKED ON SATURN FIRM - THIS HAS BEEN OCCURRING SINCE 2010 ON SATURN VEHICLES - WHY WAS IT NOT RECALLED? THIS IS DANGEROUS'I WAS DRIVING THE VEHICLE WHEN IT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233956July 22, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL). HEIDEBREICHT CHEVROLET (LOCATED AT 64200 VAN DYKE, WASHINGTON, MI 48095, (586) 372-6569) REPLACED THE BRAKE LIGHT BULBS, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233119July 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING 25 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED AND THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT LOST CONTROL OF THE VEHICLE TEMPORARILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 154,016. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232277July 16, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL MY CAR'S POWER FLUCTUATED WHICH HIGH ACCELERATION THEN BASICALLY DOWN TO NO POWER AND THE RPM GAUGE SHUT DOWN WHILE STILL TRAVELING AT 55 MPH BUT THE BREAKS AND STEERING HAD HIGH RESISTANCE WHICH MADE ME GO INTO A PANIC, I EVENTUALLY PULLED TO THE CURB AND TURNED THE CAR OFF AND CALLED MY HUSBAND HE TOLD ME TO TRY MAKING IT HOME AT A SLOW SPEED IF IT STILL DRIVES SO I STARTED THE CAR AND THE RPM GAUGE WAS BACK WORKING AND I TOLD HIM AND HE SAID THE PROBLEM SOUNDS ELECTRICAL AND DANGEROUS SO I GOT HOME AND WE HOOKED UP A OBD2 CODE READER AND IT GAVE US COFDE C0561 SO MY HUSBAND GOOGLED THE CODE AND IT MENTIONED A RECALL FOR THIS PROBLEM THEN WE FOUND YOUR SITE NHTSA.GOV WE FOLLOWED THE STEPS AND DISCOVERED THERE WAS A PENDING UNREPAIRED REALL ON MY VEHICLE AND IT WAS ABOUT THAT SAME PROBLEM AND EXPLAIN THE FIX REMEDY THAT INVOLVED THE BCM SO I CONTACTED THE CHEVROLE, CADILLAC T DEALERSHIP IN VICTORVILLE CA AND MADE A APPOINTMENT FOR 07/15/2019 TO HAVE THE RECALL PERFORMED AND AS WE ARRIVED FOR THE RECALL WE WERE GREETED BY ROBERT KHOURY AND HE GOT INFORMATION OF OUR VISIT AND IMMEDIATELY STATED THAT IF THEY CHECK THE BCM WE'LL BE CHARGED $139.00 THAT WILL BE APPLIED TO THE REPAIR I THEN LET HIM KNOW NHTSA.GOV SAID THE RECALL WILL BE DONE FREE OF CHARGE AND MR. KHOURY THEN STATED JUNK PEOPLE POST ON WEBSITES SO I TOLD HIM NHTSA IS A OFFICIAL SITE BUT HE WOULDN'T LISTEN AND STATED NO PAY NO FIX BUT WE'LL REPAIR THE BREAK LAMP ONLY SO I LEFT THE CAR WITH THEM HOPING THE MECHANICS WOULD DO THE RIGHT THING, I WENT TO MY OFFICE AND PRINTED OUT NHTSA SAFETY ISSUES & RECALLS AND TOOK IT BACK TO THE DEALERSHIP AND TRYED TO SHOW MR KHOURY BUT HE REFUSED TO READ IT. WE LEFT AGAIN THEN WAS CONTACTED LATER SAYING THE CAR WAS READY AND ON MY WAY HOME IT REPEATED THE SAME THING IT DID WHICH LED TO THE RECALL I CALLED THE DEALER AND KHOURY SAID YOU DIDN'T WANNA PAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230892July 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, WHEELS
TRACTION AND ESC SERVICE WARNINGS COME ON RANDOMLY. CAR REDUCES ENGINE POWER RANDOMLY. CAR JERKS RANDOMLY AND WILL NOT ACCELERATE IN TRAFFIC. COOLANT LEAKS BUT COOLANT WARNING DOES NOT ACTIVATE, CAR OVERHEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230524July 9, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS DID NOT ILLUMINATE WHEN APPLYING PRESSURE TO THE BRAKE PEDAL. ALSO, THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKES WERE NOT BEING APPLIED. THE CONTACT SPOKE WITH AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FAILURE WOULD NOT BE COVERED UNDER WARRANTY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221688June 21, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING 55 MPH DOWN A HILL, WHEN BRAKE PEDAL WAS DEPRESS AND FAILED TO STOP/LOW DOWN THE VEHICLE. THE CONTACT STATED SHE HEARD AN ABNORMAL NOISE WHILE TRYING TO DIVERT THE VEHICLE TO THE RIGHT SHOULDER OF THE ROAD. THE CONTACT STATED AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES SHE WAS ABLE TO SLOW THE VEHICLE TO A STOP. THE CONTACT STATED SHE SAW SMOKE COMING FROM VENTS ON THE DASHBOARD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE SAFELY AND SAW FIRE COMING FROM THE ENGINE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11221201June 19, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE LIGHTS ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE; HOWEVER, ONCE THE BRAKE PEDAL WAS RELEASED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MORAN BUICK GMC (14000 TELEGRAPH RD, TAYLOR, MI 48180, (888) 350-0669) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221019June 18, 2019
POWER TRAIN
MAJOR TRANSMISSION REPAIR REQUIRED AT 79,000 MILES.35R 456 CLUTCH DAMAGED DUE TO BROKEN WAVE PLATE CAUSING NO REVERSE AND LIMITED OPERATION. THIS REPAIR $2338.29. FAILED DURING DRIVING ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219334June 11, 2019
STEERING
I HAVE BEEN HAVING A PROBLEM WITH MY STEERING I HAVE BEEN LOSING IT AND MY ESC LIGHT COMES ON.BEFORE IT WOULD JUST COME ON WHEN I STARTED MY CAR BUT NOW IT'S COMING ON WHILE I'M DRIVING I CAN BE ON THE HIGHWAY OR RURAL ROADS IT DOESN'T MATTER IT COMES ON I NEED TO REALLY FIND OUT WHAT'S HAPPENING BEFORE ME OR SOMEONE GETS HURTS OR EVEN KILLED. THE LIGHT JUST COMING ON HAS BEEN ABOUT 6 MONTHS TO A 1 YR. NOW IT'S AFFECTING ME DRIVING JUST STARTED 2 DAYS AGO. I HAVE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP TO BE LOOKED AT SINCE ALL OF THIS HAS BEEN HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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