Saturn Aura Complaints

1,444 consumer complaints on file.

#10274926June 25, 2009
STRUCTURE, STRUCTURE:FRAME AND MEMBERS, ELECTRICAL SYSTEM
WHEN RAINING THE DRIVER AND PASSENGER DOOR FILL WITH WATER, DRAINS WHEN DOOR IS OPEN THIS COULD NOT BE GOOD FOR ELECTRICAL PURPOSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274928June 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON ENTERING ONTO THE FREEWAY WHILE PRESSING ACCELERATOR DOWN CAR NOT RESPONDING IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273897June 15, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFTER IS COVERED IN CHROME. THE SUN REFLECTS ON IT AND BLINDS THE DRIVER. THE DEALER STATED THAT THEY WILL NOT DO ANYTHING TO CORRECT THIS ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 3,027.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269771May 23, 2009
SERVICE BRAKES, HYDRAULIC
BRAKE SHUDDER FROM WARPED BRAKE ROTORS (15,000 MILES) BRAKE LININGS FINE. CAUSES INTERMITTENT BRAKING PROBLEMS. *TR TEMPORARY FIX:ROTORS TURNED (UNTIL THEY WARP AGAIN AND CAN NO LONGER BE TURNED) ORIGINAL ROTOR DURABILITY IS QUESTIONABLE. (A SAFETY AND QUALITY ISSUE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268714May 14, 2009
STRUCTURE
THE FRONT AIR DAM ON MY 2007 SATURN AURA HAS BROKEN OFF THE CAR. I HAD VISITED ALLDATADIY.COM AND FOUND A TECHNICAL SERVICE BULLETIN CAMPAIGN 07215 DATED AUG 2007. WHEN I HAD MY CAR IN FOR STATE INSPECTION IN MARCH 2008, THE DEALER(SATURN OF SYRACUSE) TOLD ME THE PART WOULD BE REPLACED AS THEY HAD SEEN OTHER AURA'S WITH THE SAME PROBLEM AND THEY WERE ORDERING PARTS. WHEN I CHECKED BACK WITH THE DEALERSHIP, THEY SAID THAT GENERAL MOTORS DECIDED NOT TO PAY FOR A REPLACEMENT PART. I BELIEVE THAT THIS IS ALSO A PROBLEM ON OTHER GM CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263661March 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE SHIFTER DOES NOT HAVE AN INDICATOR DIAL OR LIGHT TO INDICATE WHAT GEAR IS BEING USED. HE STATED THAT HE IS ALWAYS OFF BY ONE GEAR WHENEVER HE STARTS HIS VEHICLE. THE ISSUE HAS BEEN ONGOING SINCE THE VEHICLE WAS PURCHASED IN JANUARY OF 2009. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER AND THERE WAS NO FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263205March 26, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PURCHASED A NEW 2008 SATURN AURA 3/6/09, WITH 45 MILES RETURNED THE CAR ON 3/7/09 FOR DASH GLAZING, LATER THAT DAY THE MILEAGE WAS OVER 500 MILES. 10 DAYS LATER THE CAR STOPPED AND HAD TO BE TOWED IN. THE CARS SERVICE HISTORY SHOWED PREVIOUS SERVICE FOR THE SAME PROBLEM IN ADDITION TO MILEAGE OF 300 PLUS MILES. THE DEALER REFUSE TO COMPROMISE. I TRADED IN 1998 LEXUS AND PUT $5000.00 DOWN. AN OF 3/7/09 I HAVE REQUESTED A REFUND AND MY CAR DO TO ODOMETER TAMPERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260362March 1, 2009
VISIBILITY
DEFROST STOPS BLOWING ON WINDSHIELD, AND CONDENSATION BLOCKS MY VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259975February 25, 2009
ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2008 SATURN AURA XR. THE CAR HAS BEEN TROUBLE SINCE I HAVE TAKEN IT HOME. IT HAS HAD A TOTAL OF 8 PROBLEMS WITHIN THE FIRST YEAR, AND NOW HAS A PROBLEM THAT IS DANGEROUS AND SATURN HAS BEEN UNABLE TO CORRECT. THE CAR IS LESS THAN A YEAR OLD WITH ONLY 14000 MILES. PERIODICALLY WHEN GOING AT SPEEDS ABOVE 55 MPH THE TRACTION AND STABILITY CONTROL SYSTEM WILL ERROR. WHEN THIS OCCURS THE WHOLE CAR BEGINS TO SHAKE. THE ENGINE BEGINS STALLING OUT AND THE CAR BECOMES DIFFICULT TO CONTROL. I HAVE TAKEN THE CAR TO THE DEALERSHIP TWICE. THE DEALERSHIP HAS NO IDEA WHAT THE PROBLEM IS. I AM SCARED TO DRIVE THE CAR. I HAVE VOICED MY CONCERNS WITH GENERAL MOTORS, AND THEY WERE NEGATIVE AND UNRESPONSIVE. THEY HAVE EQUIPPED MY CAR WITH A MONITOR SO THEY ARE ABLE TO RECORD EVERYTHING THAT HAPPENS. I REQUESTED THEM SUPPLY ME WITH A RENTAL CAR, FOR SAFETY REASONS UNTIL THE CAR IS FIXED. GM HAS DENIED MY REQUEST. I ASKED GM TO GUARANTEE IN WRITING THAT THE CAR IS SAFE TO DRIVE, AND THEY WILL NOT. I HAVE ASKED GM TO REPLACE THE VEHICLE WHICH THEY HAVE ALREADY DENIED. I AM UNSURE WHAT TO DO FROM HERE, EXCEPT DRIVE AN UNSAFE VEHICLE, AS I CANNOT AFFORD TO PURCHASE ANOTHER NEW CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257099February 1, 2009
LATCHES/LOCKS/LINKAGES
ABOUT EVERY 3 OR 4 MONTHS, THE HOOD LATCH RELEASES FROM THE PRIMARY AND ONLY THE SECONDARY LATCH IS HOLDING THE HOOD CLOSE. I DON'T NOTICE THIS UNTIL AT HIGHWAY SPEEDS I NOTICE THE HOOD FLUTTERING IN THE WIND. I'VE LEASED THE CAR FOR ABOUT 7MONTHS AND THIS HAS HAPPENED MAY BE 2 OR 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251748December 14, 2008
SERVICE BRAKES, HYDRAULIC
BRAKES NEEDED REPLACING BEFORE 30,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248347November 10, 2008
SERVICE BRAKES, HYDRAULIC
2007 AURAS BRAKES ALL 4 ROTORS AND PADS HAVE BEEN REPLACED TWICE WITH WARPING GROOVES CUT INTO ROTORS AND RUST PROBLEMS,ONLY 30000 MILES ON CAR. SERVICE MGR. SAYS MANUFACTURER IS AWARE OF PROBLEM BUT WONT FIX IT.MGR.SAID IT WILL HAPPEN OVER AND OVER UNTIL AURAS BRAKES ARE REDESIGNED ITS ALSO A PROBLEM ON THE 08 MODEL. I THINK BRAKES ARE OF THE HIGHEST IMPORTANCE IN SAFETY AND A MANUFACTURER SHOULD MAKE SURE TO CORRECT ON GOING PROBLEMS, GOD FORBID THESE BRAKES FAIL FROM POOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246832October 27, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING LESS THAN 10 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE AIR BAGS DEPLOYED WITHOUT IMPACT. THE SEAT BELT LOCKED AROUND THE CONTACT'S NECK. HER NECK WAS INJURED AND SHE WAS TRANSPORTED TO A PHYSICIAN DUE TO THE CHEMICALS EXPELLED FROM THE AIR BAGS. THE IMPACT WAS FORCEFUL ENOUGH THAT THE CONTACT THOUGHT SHE HAD BEEN SHOT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED HER NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 10,495 AND CURRENT MILEAGE WAS 10,600.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10246070October 20, 2008
STEERING
I AM HAVING TROUBLE WITH MY STEERING. I HEAR A CLUNKING SOUND AND LOOSE POP FEELING IN MY STEERING SHAFT ESPECIALLY ON STOP AND GO ON UPGRADES AND TURNING HARD SHARP TURNS.. THEY LUBED THE INTERMEDIARY STEERING SHAFT BUT ITS BACK AGAIN AFTER 5000 MILES. I FEEL THE CAR IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244418October 5, 2008
STEERING, SERVICE BRAKES, ELECTRIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
I PURCHASED A 2007 SATURN AURA XR NEW FROM SATURN OF THORNTON RD. IN MARCH 2008. BEGINNING AT PURCHASE I HAVE HAD TO HAVE THE BRAKES REPLACED, 2 WINDOW MOTORS REDONE, STEERING PARTS ORDERED AND PUT ON DOOR HANDLES REPLACED, AND I AM CURRENTLY WAITING FOR MORE STEERING PARTS AND DOOR HANDLES TO BE ORDERED. I MAKE MONTHLY TRIPS TO THIS DEALERSHIP TO HAVE SOMETHING REPAIRED...PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241098September 5, 2008
ELECTRICAL SYSTEM
I LEFT MY LIGHTS ON ACCIDENTALLY OVER NIGHT, KILLING THE BATTERY. AFTER JUMPING THE BATTERY WITH STANDARD CABLES, DONE BY A MECHANIC FRIEND, MANY OF MY ELECTRICAL FEATURES ARE OUT OF SERVICE MAINLY THE RADIO/CD PLAYER IS POWERLESS. I TOOK THE CAR TO THE LAKELAND SATURN DEALERSHIP ONLY TO BE TOLD THAT THEY COULD FIND NO PROBLEMS WITH THE ELECTRICAL COMPONENTS AND THAT I MUST HAVE FRIED THE RADIO ITSELF, AND THAT I WOULD HAVE TO REPLACE IT. I HAVE NEVER HEARD OF SUCH A THING AND AM WONDERING IF THIS PARTICULAR MODEL HAS A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239592August 25, 2008
TIRES, TIRES:SIDEWALL
PURCHASED A 2008 SATURN AURA XR FITTED WITH GOODYEAR LS2 P225/50R18 TIRES. CAR/TIRES HAS 4,000 MILES, NOTICED A SIDEWALL BULGE ON ONE TIRE..TOOK CAR TO GOODYEAR DEALER, MANAGER STATED BULGE DUE TO HIGH IMPACT DAMAGE. I DON'T KNOW WHAT HIS DEFINITION OF "HIGH IMPACT IS"? VEHICLE HAS NEVER BEEN OFF ROAD CONDITIONS, ONLY NORMAL CITY DRIVING. VEHICLE HAS NEVER EXCEEDED 45 MILES PER HOUR (TO DATE)...NEVER HITTING HOLE/HOLES TO CAUSE DAMAGE. VERY CONCERNED ABOUT QUALITY AND/OR DEFECTS IN TIRE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236884August 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
SATURN AURA HYBRID 2007 VEHICLE NOT A YEAR OLD YET HAVING APPROXIMATELY 50,000 MILES ON THE VEHICLE. CAR PRESENTED LAST FRIDAY WITH AN ENGINE NOISE. TOOK THE CAR TO THE DEALERSHIP ON MONDAY THE TENSION CORD HAD WRAPPED AROUND THE AXEL AND DAMAGED THE CV JOINT CAUSING EXPENSIVE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236015July 28, 2008
SERVICE BRAKES, ELECTRIC
THE CAR'S BRAKES STARTED MAKING FUNNY NOISES AND WHEN DEPRESSED THE STEERING COLUMN WOULD VIBRATE. SATURN SAID THE ROTORS WERE WARPED AND RE-SURFACED THEM AT 13,000 MILES. AT 35,000 MILES THE CAR STARTED TO DO THE EXACT THING. HOWEVER THE DEALERSHIP WOULD HAVE NOTHING TO DO WITH THEM THIS TIME AND SAID THEY WERE NOT COVERED UNDER THE WARRANTY. THE ROTORS NEED TO BE REPLACED. THERE WAS 65% OF THE BRAKE PAD LIFE YET. THE FAILURE WAS PREMATURE AND CORPORATE WILL NOT FIX THE PROBLEM. IT SEEMS LIKE THERE WAS BAD METAL INVOLVED IN THE ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233372July 7, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2008 SATURN AURA. WHILE FILLING THE TANK WITH FUEL AT A SERVICE STATION, THE CONTACT OBSERVED A GASOLINE LEAK COMING FROM THE FUEL TANK UNDERNEATH THE VEHICLE. HE NOTICED A STREAM OF GASOLINE ON THE GROUND. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE FOR SAFETY CONCERNS. THE VEHICLE IS CURRENTLY BEING TOWED TO AN AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 4,000. PHONE INTERVIEW UPDATE (JUL-09-2008): THE COMPLAINANT DID NOT REALIZE FOR A WHILE THAT THE FUEL TANK WAS LEAKING WHILE HE WAS REFUELING IT. HE ESTIMATED THAT FOUR GALLON OF GASOLINE WAS SPILLED. THE SATURN DEALER TOLD HIM THAT SOMETHING CONNECTING TO THE FUEL TANK WAS LEAKING AND THAT THE FUEL TANK HAD TO BE REPLACED. THE VEHICLE WAS STILL AT THE SATURN DEALERSHIP AWAITING REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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