Saturn Aura Complaints

1,444 consumer complaints on file.

#10441211December 26, 2011
SEATS
DRIVERS SEAT FRAME BROKEN. SEAT WOULD NOT MOVE AND WAS SLIDING WHILE BEING DRIVEN. SEAT WAS REPLACED BY DEALER UNDER EXTENDED WARRANTY. DRIVERS SEAT FRAME BROKE AGAIN NOVEMBER, 2011. PART OF THE SEAT WOULD NOT MOVE. INSPECTION SHOWED THE FRAME WHICH ANCHORS IT TO THE FLOOR WAS BROKEN AGAIN. THIS CAR IS A 1 OWNER, NEVER IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441107December 23, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE STOPPED WITH THE GEAR IN DRIVE AND THE BRAKE PEDAL DEPRESSED, THE CONTACT SWITCHED THE GEAR TO PARK AND NOTICED THAT THE GEAR WOULD NOT ENGAGE IN PARK. THE FAILURE RECURRED INTERMITTENTLY AND MORE OFTEN WHEN THE WEATHER WAS WARM. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11015 (POWER TRAIN: AUTOMATIC TRANSMISSION: PARK/NEUTRAL START SWITCH POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION (PRNDL) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440733December 20, 2011
AIR BAGS
2007 SATURN AURA XE. CONSUMER STATES SIDE AIR BAGS DEPLOYED WHILE DRIVING *TGW THE CONSUMER STATED THE DRIVER SIDE AIR BAG HIT AND STUNG HER ON THE ARM VERY HARD, AND IMMEDIATELY FOLLOWING WAS THE PASSENGER SIDE. THE STEERING WHEEL LOCKED AS SHE ATTEMPTED TO STEER THE VEHICLE OUT OF THE FLOW OF TRAFFIC, HER SEAT BELT LOCKED AND THE VEHICLE INSTANTLY DIED AND EVERYTHING POWERED OFF. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP. THE CONSUMER FINALLY RECEIVED A CALL FROM AN INSPECTOR, WHO STATED THE AIR BAG DEPLOYMENT WAS SOMEWHAT A NORMAL CIRCUMSTANCE AND WAS UNRELATED TO AN ELECTRIC SYSTEM MALFUNCTIONING. IT WAS DETERMINED THE ELECTRICAL FAILURE WAS DUE TO AN OUTSIDE SOURCE AND GM WAS NOT AT FAULT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439140December 9, 2011
POWER TRAIN
ON 12/06/11, I WAS BACKING INTO MY DRIVEWAY WHEN MY SHIFT CABLE BROKE. IT MOVED MY TRANSMISSION FROM REVERSE INTO DRIVE SENDING MY CAR FORWARD ACROSS THE STREET. I AM THANKFUL IT HAPPENED THERE AND NOT IN A BUSY PARKING LOT SOMEWHERE. I HAD TO GET THE CAR TOWED TO A REPAIR STATION SINCE SATURN DOES NOT EXIST ANYMORE. I PICKED AN INDEPENDENT REPAIR STATION. IT TOOK TWO DAYS TO GET THE PARTS DUE TO A NEWLY DESIGNED BRACKET WHICH IS DIFFERENT FROM THE ONE ORIGINALLY INSTALLED. THIS MAKES ME BELIEVE THAT SATURN / GENERAL MOTORS IS AWARE OF THIS PROBLEM. SHIFT CABLE & A SHIFT BRACKET WERE REPLACED. PARTS, LABOR AND TAXES CAME TO $322.68. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438136December 2, 2011
STEERING, SUSPENSION
TOOK MY AURA INTO SATURN ON 12/21/09 FOR CLICKING NOISE, SATURN SERVICE REPOSITIONED INTERMEDIATE STEERING SHAFT PER TECHNICAL BULLETIN. NOW HAVE THE SAME PROB GOING ON AGAIN BUT I FOUND ANOTHER SERVICE BULLETIN 06-02-32-002D DATED 06/17/2010 ALSO ANOTHER FOR FRONT END CLUNK/RATTLE/KNOCKS 06-02-32-007G DATED 04/05/2010. I AM CURRENTLY OUT OF WARRANTY WITH THE STEERING PROB AND NOISE FROM THE FRONT END. I HAVE CONTACTED SATURN CUSTOMER SERVICE, THEY ARE NOT VERY HELPFUL. ALL THEY WANT ME TO DO IS TAKE IT IN TO THE DEALERSHIP TO HAVE IT DIAGNOSE THEN WE WILL GO FROM THERE. TODAY I FOUND OUT THE NOISE PROBLEM IN THE FROM END, IT IS THE STRUTS, BOTH HAVE TO BE REPLACED, BIG BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437846November 30, 2011
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTER CABLE FAILED. CAR AT FIRST WOULD NOT SHIFT INTO REVERSE, AND LATER WOULDN'T GO INTO PARK AND COULD NOT BE STARTED. I AM REPORTING THIS BECAUSE THIS HAS HAPPENED WITH OTHER 2007 SATURN AURAS, AND THERE HAVE BEEN SEVERAL ACCIDENTS INVOLVING PROBLEMS WITH FAILURE OF THE TRANSMISSION SHIFTER CABLE. DESPITE AN ACTIVE INVESTIGATION NHTSA ACTION NUMBER : EA11015, AND ARTICLES IN THE NEWS STATING GM IS OFFERING FREE REPAIRS FOR CUSTOMERS WHO EXPERIENCE THIS PROBLEM, GM SAID THEY HAD NO INFORMATION REGARDING THIS PROBLEM AND WOULD NOT COVER THE REPAIR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437721November 29, 2011
STEERING
INTERMITTENT STICKING IN STEERING WHILE DRIVING AT SPEEDS OVER 40 MPH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437521November 28, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE WAS PLACED IN REVERSE AND THE VEHICLE ACCELERATED FORWARD ABNORMALLY. THE VEHICLE WAS TURNED OFF TO RESET THE FAILURE BUT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436012November 16, 2011
STEERING
I FIND IT HARD TO BELIEVE THAT I HAD TO HAVE THE STEERING GEAR ASSEMBLY REPLACED 3/7/11 AND THEN ON 11/15/11 I HAD TO HAVE THE INTERMEDIATE SHAFT REPLACED IN THE SAME YEAR. CAN SOMEONE TELL ME IF A RECALL WAS MADE ON THESE PARTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435653November 15, 2011
POWER TRAIN
FOR DAYS LEADING UP TO EVENT, I WOULD SHIFT INTO PARK BUT CONTINUE TO MOVE FORWARD OR BACKWARDS. IT TOOK SEVERAL ATTEMPTS TO ACTUALLY SHIFT THE CAR INTO PARK, E.G. IF I TOOK MY FOOT OFF THE BRAKE, WHILE GEAR SHIFT WAS IN PARK POSITION, CAR WOULD IDLE FORWARD OR BACK. ON THE DAY OF PART FAILURE, I ARRIVED HOME FROM WORK, COULD NOT GET THE CAR INTO PARK, SO I SET THE EMERGENCY BRAKE AND TURNED CAR OFF. AFTER 10 MINUTES, I TRIED TO LEAVE FOR A DR'S APPT AND CAR WOULD NOT START. I HAD TO HAVE CAR TOWED AND REPLACE GEAR SHIFT CABLE. MECHANIC SAID IT WAS COMPLETELY FRAYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435655November 15, 2011
POWER TRAIN, VEHICLE SPEED CONTROL
I CAME TO A COMPLETE STOP, THE CAR WAS IN DRIVE. I ACCELERATED AND MY CAR DROVE BACKWARDS, IN REVERSE. I WAS FRIGHTENED AND DEEPLY CONCERNED. I TOOK MY CAR TO THE DEALERSHIP FOR REPAIR, NO REPAIR WAS DONE ON THIS SERIOUS PROBLEM. THE WORK ORDER STATES, THEY COULD NOT DUPLICATE CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435677November 15, 2011
POWER TRAIN
PULLED VEHICLE IN PARKING LOT AND WHEN PLACED IN PARK MY LOCKS DID NOT POP UP, WHICH I THOUGHT WAS ODD SO I TURNED THE CAR OFF. COULD NOT RESTART THE CAR. HAD SOMEONE LOOK AT IT AND HE COULD START IT IN NEUTRAL, BUT ONCE HE DROVE AROUND AND PARKED AGAIN, CAR WOULD NOT GO INTO PARK OR REVERSE....ONLY DRIVE. HAD TO PLACE THE EMERGENCY BRAKE SO THE CAR WOULD NOT ROLL. WHEN I SHIFTED THE GEAR IT WOULD NOT CATCH. I COULD PULL IT ALL THE WAY DOWN FROM PARK TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435996November 15, 2011
POWER TRAIN
STARTING IN MID-OCTOBER, MY 2007 SATURN AURA BEGAN SHOWING SIGNS THAT THE SHIFT LEVER WAS NOT WORKING PROPERLY. MY CAR WOULD NOT ENGAGE IN PARK WHEN THE LEVER INDICATED IT WAS IN PARK. THE CAR WOULD ACTUALLY DRIFT FORWARD AS IF IT WAS IN NEUTRAL. I CALLED THE NEAREST SATURN DEALER AND WAS TOLD TO TAKE THE CAR TO A CHEVY DEALER IN CASE IT WAS COVERED UNDER WARRANTY. THE CHEVY DEALER HAD MY CAR FOR OVER A WEEK TO DIAGNOSE AND FIX THE PROBLEM. THEY DETERMINED THAT THE SHIFTER NEEDED TO BE REPLACED AND THAT IT WOULD NOT BE COVERED. THEY HAD TO ORDER THE PART AND WAIT FOR IT - IN THE MEANTIME, I WAS PAYING FOR A RENTAL CAR. AFTER THE SHIFTER WAS REPLACED, THE CAR SHOWED THE EXACT SAME PROBLEM THE VERY NEXT DAY AFTER I PICKED IT UP. THIS TIME, THE CAR NOT ONLY DID NOT ENGAGE IN PARK PROPERLY, BUT IT WOULD NOT START AGAIN WHEN IT WAS IN PARK. THE CAR DID START IN NEUTRAL. I TOOK IT BACK TO THE CHEVY DEALER AND THEY TIGHTENED A CABLE AT NO CHARGE. THE DAY I PICKED IT UP, I DROVE IT STRAIGHT TO WORK AND IT WOULD NOT ENGAGE IN PARK, AND IT WOULD NOT START IN PARK OR NEUTRAL. MY CAR HAD TO BE TOWED FROM WORK. FINALLY, THE CHEVY DEALER REPLACED THE SHIFTER CABLE THAT WAS NOTED TO BE A PROBLEM ON THIS WEBSITE. THIS HAPPENED THE DAY AFTER I FORWARDED THE LINK ABOUT THIS PROBLEM TO THE DEALER. THE CABLE WAS REPLACED AT NO CHARGE; HOWEVER, I THINK I PAID FOR A NEW SHIFTER UNNECESSARILY CONSIDERING THE REPLACEMENT OF THE SHIFTER DID NOT IMPROVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435560November 14, 2011
POWER TRAIN
I PULLED INTO A PARKING SPACE, PUT MY CAR INTO PARK(2008 SATURN AURA)TURNED THE KEY OFF TOOK THE KEY OUT OF THE IGNITION AND EXITED THE VEHICLE, THE CAR STARTED ROLLING BACKWARDS AS I HAD PARKED ON A SLIGHT HILL, THE CAR ROLLED BACKWARDS AND ALMOST KNOCKED ME DOWN AS I HAD NOT CLOSED THE DOOR YET. THE CAR ROLLED APPROX 15-20 FEET BEFORE I COULD RE-ENTERED THE VEHICLE AND APPLY THE PARKING BRAKE. I TRIED TO RESTART THE CAR AS IT WAS NOW PART WAY INTO THE STREET AND BLOCKING THE SIDEWALK. THE CAR WOULD NOT RESTART, THE SHIFT LEVER WAS IN THE PARK POSITION. WHEN I SHIFTED THE SHIFT LEVER FROM PARK DOWN TO DRIVE AND BACK TO PARK IT FELT LIKE IT WAS NOT ENGAGING ALL THE WAY INTO THE PARK POSITION, JUST BEFORE THE LEVER GOT TO THE PARK POSITION THERE WAS A LITTLE RESISTANCE AND IT FELT LIKE SOMETHING WAS MAKING IT NOT GO ALL THE WAY INTO PARK EVEN THOUGH THE SELECTOR WAS AT THE PARK POINT IN THE COLUMN. I OPENED THE HOOD AND LOOKED AROUND & NOTICED THE SHIFT CABLE CASING JUST BEFORE THE MOUNTING BRACKET WAS BROKEN. I WAS ABLE TO PUSH THE ROD BY THE MOUNTING BRACKET WHERE IT CONNECTS TO THE TRANSMISSION SLIGHTLY AND HEARD A CLICK NOISE. I RE-ENTERED THE VEHICLE AND IT STARTED IT AS IT WAS NOW ENGAGED FULLY INTO PARK. I PUT THE CAR INTO DRIVE AND DROVE IT 4 BLOCKS TO MY HOUSE AND PARKED IT IN MY DRIVEWAY WHERE I SHUT IT OFF, APPLIED THE PARKING BRAKE, OPENED THE HOOK AND MANUALLY PUSHED THE ROD INTO THE PARK POSITION. I FEEL THAT THE 2008 SATURN AURA SHOULD BE RECALLED AS THIS IS A HIGHLY DANGEROUS CONDITION AND I'VE BEEN READING THAT MANY PEOPLE HAVE BEEN HAVING THIS EXACT SAME PROBLEM WITH MANY DIFFERENT YEAR SATURN AURA'S. I HAVE FOUND THE 2009 AURA'S HAVE A RECALL. WHY NOT 2008? I FEEL THAT EVERY SATURN WITH THIS STYLE SHIFT CABLE SHOULD BE RECALLED AND CABLE REPLACED ! NOT TO MENTION, THERE SHOULD BE A REDESIGNING OF THIS CABLE SO THIS DOESN'T HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435633November 14, 2011
POWER TRAIN
TWO NIGHTS AGO WHEN I PARKED THE CAR I NOTICED THAT THE DOORS DIDN'T UNLOCK WHEN I PLACED THE CAR IN PARK. I SHUT THE CAR OFF, MANUALLY UNLOCKED THE DOOR, PULLED THE HOOD RELEASE AND STEPPED OUT. THE CAR ROLLED A LITTLE. I JUMPED BACK IN AND APPLIED THE PARKING BRAKE. I TRIED TO START THE CAR TO MOVE IT FORWARD BUT IT WOULD NOT START, LIKE THE BATTERY WAS DEAD. AFTER CHECKING THE BATTERY CONNECTIONS ETC. I REALIZED THAT THE REMOTE KEY FOB OPERATED THE LOCKS JUST FINE SO POSSIBLY NO BATTERY ISSUE. I MOVED THE SHIFTER TO N TURNED THE KEY AND IT STARTED RIGHT UP. MOVED THE SHIFTER TO PARK, AGAIN NOTHING. I MOVED IT TO PARK ONE MORE TIME AND THE DOORS UNLOCKED JUST LIKE NORMAL. SINCE THAT NIGHT EVERYTIME I PARK THE CAR I HAVE TO PLAY WITH THE SELECTOR/SHIFTER A LITTLE TO GET THE TRANS. INTO PARK.I AM NOW GOING TO ALWAYS APPLY THE PARKING BRAKE UNTIL RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435015November 9, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE INTERMITTENT FAILURE RECURRED DURING ENGINE START-UP OR WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR BAG MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 27,992. UPDATED 12/06/11*LJ UPDATED 02/06/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434816November 7, 2011
SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
MY BRAKES LIGHTS CONTINUE TO COME OFF AND ON FOR NO REASON. WHEN MY BRAKES ARE ON AND IM NOT BRAKING, IF I STEP ON THE BRAKE PEDDLE MY LIGHTS GO OFF,OFTEN CAUSING ME TO NEARLY GET REAR ENDED. I HAVE ALSO HAD THE SAME PROBLEM WITH THE LIGHTS TURNING OFF MY CRUISE CONTROL AT RANDOM. MY LAST INCIDENT HAPPENED WHEN THE CRUISE CONTROL WOULDN'T TURN OFF AND I ALMOST GOT SENT THROUGH A TOLL GATE AT 75 MPH WHEN I WAS TRYING TO PULL OVER TO PAY MY TOLL. IF THERE WOULD HAVE BEEN ANYONE ELSE IN LINE WAITING TO PAY THEIR TOLLS I WOULD HAVE SURELY BEEN IN A HORRIBLE ACCIDENT. I HAVE TAKEN MY CAR TO THREE DIFFERENT MECHANICS ON THREE DIFFERENT INCIDENTS AND NO ONE CAN SEEM TO FIX THE PROBLEM. I BELIEVE THIS IS A MANUFACTURING FLAW AND ALL OWNERS OF THIS VEHICLE SHOULD BE NOTIFIED OF THE POSSIBLE RISK. BEFORE SOMEONE GETS SERIOUSLY HURT, OR WORSE YET KILLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433909November 2, 2011
STEERING
I STARTED HEARING A SQUEALING NOISE WHEN I TURNED MY STEERING WHEEL. AT TIMES, THERE WAS ALSO A POPPING SOUND. I TOOK IT TO GM DEALER ON 11-1-11 AND WAS TOLD THE STEERING GEAR WAS BAD AND LEAKING POWER STEERING FLUID. IT WOULD NEED TO BE REPLACED FOR $988.00. WARRANTY RAN OUT IN MAY OF 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433791November 1, 2011
ENGINE AND ENGINE COOLING
HAD MY OIL CHANGED AT THE DEALERSHIP. I WENT HOME AND NOTICED A FEW DAYS LATER THAT I WAS LEAKING OIL. I RETURNED TO THE DEALERSHIP AND HE LOCATED A OIL GASKET UP BY THE TIMING BELT AREA WAS LEAKING. JUST A FEW DAYS AGO MY WIFE DRIVES THE SAME CAR AND HER VEHICLE IS LEAKING OIL FROM THE SAME AREA. THIS CAN'T BE A COINCIDENT. SHE DRIVES HER CAR LESS AND BOTH VEHICLE ARE SERVICED AS REQUIRED. I WAS INFORMED THAT IT WOULD BE 800.00 DOLLARS OR MORE TO REPAIR THE PROBLEM DUE TO THE LOCATION OF THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432953October 26, 2011
POWER TRAIN
THE SHIFT CABLE FAILED WHEN I PARKED THE CAR IN A PARKING LOT. WHEN I GOT BACK INTO THE VEHICLE IT WOULD NOT START. I OPENED THE HOOD AND CHECKED THE ENGINE. I GOT BACK INTO THE CAR AND TURNED THE KEY TO THE ON POSITION. I SHIFTED THE CAR INTO NEUTRAL AND TRIED TO START THE CAR AGAIN. THE CAR STARTED AND I SHIFTED IT BACK INTO PARK. I GOT OUT OF THE CAR TO SHUT THE HOOD AND THE CAR BEGAN TO ROLL BACKWARDS. I WAS ABLE TO GET BACK IN THE CAR AND APPLY THE BRAKE. I THEN SHIFTED THE CAR BACK TO NEUTRAL AND APPLIED THE PARKING BRAKE. THE CAR WAS NO LONGER READING ACCURATELY ON THE SHIFTER. WHEN SHIFTED TO PARK, THE CAR WAS IN REVERSE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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