Saturn Aura Complaints
1,444 consumer complaints on file.
- #10547789October 13, 2013ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS IS MY 2ND COMPLAINT REGARDING THE BRAKE LIGHTS ON MY VEHICLE. 1ST INCIDENT OCCURRED IN THE EVENING WHEN I NOTICED THE BRAKE LIGHTS WERE NOT WORKING PROPERLY. THEY WERE DOING THE EXACT OPPOSITE OF WHAT THEY'RE SUPPOSED TO DO. WHEN ACCELERATING, THE BRAKE LIGHTS WERE LIT UP ....WHEN PRESSING ON THE BRAKE PEDAL TO NOTIFY THOSE BEHIND ME THAT I WOULD BE SLOWING DOWN AND/OR COMING TO A COMPLETE STOP, THE BRAKE LIGHTS WOULD NOT ILLUMINATE, THEREFORE, POTENTIALLY CAUSING AN ACCIDENT.. 9/24/13- I CONTACTED GROSSINGER CHEVROLET IN PALATINE, IL & SCHEDULED TO BRING MY CAR IN THAT SAME MORNING FOR EVALUATION & POSSIBLE REPAIRS. I JUST PURCHASED THESE VEHICLE MID-AUGUST 2013. A DIAGNOSTIC TEST WAS DONE & REPAIRS WERE MADE TO THE TUNE OF CLOSE TO $1,000! WAS TOLD THE ISSUE WAS BCM RELATED & THE EXTENDED WARRANTY COMPANY WASN'T GOING TO COVER THIS, WHICH IS ANOTHER ISSUE I AM ADDRESSING. NOT 2 WEEKS GOES BY & IT'S HAPPENING AGAIN!! I IMMEDIATELY CALLED GROSSINGER, SPOKE TO THE SAME SERVICE MANAGER THAT TOOK CARE OF ME THE LAST WEEK OF SEPTEMBER - HE KNEW I WOULD BE CALLING & SAID VERBATIM, "THE MECHANIC THAT REPAIRED (OR I THOUGHT) YOUR VEHICLE TOLD ME YOU WOULD BE RETURNING FOR THE SAME PROBLEM"... SINCE THEN, THERE'S BEEN 3 OTHER INSTANCES IN WHICH OTHER DRIVERS MADE ME AWARE MY BRAKE LIGHTS WEREN'T WORKING PROPERLY - AGAIN, ALL INSTANCES ABOVE, THE BRAKE LIGHTS WERE DOING JUST THE OPPOSITE OF WHAT THEY'RE SUPPOSED TO DO, THE MOST RECENT BEING TODAY, 10/13/2013. PLEASE REFERENCE MY INITIATICKET # [XXX], "IVOQ" FROM 9/24/2013. ENOUGH ALREADY - STAND BEHIND YOUR WORDS!! "KEEPING YOU SAFE" - "OUR ENGINEERS AND INVESTIGATORS LOOK INTO PROBLEMS YOU REPORT TO HELP ENSURE YOU AND OTHERS STAY SAFE ON OUR NATION'S ROADS AND HIGHWAYS." THERE'S NOTHING SAFE ABOUT MALFUNCTIONING BRAKE LIGHTS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547683October 11, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD MOVE FORWARD WHILE THE VEHICLE WAS IN PARK. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 12V460000 (POWER TRAIN) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR A DIAGNOSTIC. THE FAILURE MILEAGE WAS 94,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547502October 10, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE WARNING LIGHT ILLUMINATED AND WHEN THE BRAKES WERE DEPRESSED THE LIGHT WOULD SHUT OFF FOR FIVE SECONDS AND THEN BACK ON AGAIN. THE CONTACT ALSO MENTIONED THAT PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL IN ORDER TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE PROBLEM WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE CURRENT MILEAGE WAS 52,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10547333October 8, 2013ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
MY CAR HAS BEEN SERVICED AT THE DEALER NUMEROUS TIMES, FOR THE FOLLOWING ISSUES. SERVICE LIGHTS WOULD COME ON I.E. ENGINE, TRACTION, AIR BAGS, TIRE PRESSURE, ETC. THE REMOTE ON THE CAR STOPPED WORKING, AND THE DOOR LOCKS WOULD OPEN AND SHUT ON THEIR OWN AT VARIOUS TIMES WHILE DRIVING. I CONTINUOUSLY HAVE TO MANUALLY LOCK THE CAR. ON A TOTAL OF 3 OCCASIONS MY CAR WOULD NOT START. I CUT THE CAR OFF AND WENT TO START IT AGAIN AND IT WOULD NOT START AT ALL. WHILE DRIVING THE CAR I CAME TO A COMPLETE STOP, THE CAR WAS IN DRIVE AND AS I ACCELERATED THE CAR MOVED IN REVERSE. OIL LEAKING. I HAVE TAKEN THIS CAR TO THE SHOP MULTIPLE TIMES WITHIN THE LAST FEW MONTHS. PLEASE NOTE IT IS CURRENTLY SITTING FROM THE LAST TIME IT WOULD NOT START. I HAVE RECEIPTS TOTALING OVER 3,000.00 FOR THIS CAR IN A SHORT PERIOD. I TOOK IT TO THE DEALERSHIP, ONLY TO HAVE TO TAKE IT BACK A MONTH LATER AND WAS TOLD I NEED A NEW BATTERY. ON ANOTHER OCCASION WHEN IT STOPPED I HAD JUST GOTTEN THE CAR OUT OF THE SHOP AND 2 DAYS LATER IT STOPPED RUNNING. I PAID FOR A TOW AND WENT TO PICK IT UP FROM THE DEALER WHO COULD FIND NOTHING WRONG. THEN THE NEXT WEEK IT STOPPED RUNNING AGAIN, WHERE IT IS SITTING NOW. *TR UPDATED 03/07/14*LJ UPDATED 03/18/2014* JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546726October 4, 2013ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I OWN A 2009 SATURN AURA XR. MY BRAKE LIGHTS STAY ENGAGED WHILE IN MOTION BUT DISENGAGE WHEN I STOP. TAPPING THE BRAKES WILL TURN THE BRAKE LIGHT OFF BRIEFLY WHILE IN MOTION BUT IT WILL COME BACK ON WITHIN SECONDS. REAR DRIVERS CANNOT DETERMINE WHEN I'M STOPPING USING THE BRAKE LIGHT AS AN INDICATOR. MY CRUISE CONTROL NO LONGER WORKS WHICH I'M TOLD IS ALSO TIED TO THE BRAKE LIGHTS. THE ESC WARNING LIGHT COMES ON FREQUENTLY AND WILL DISENGAGE. THE ONLY REMEDY I'VE FOUND FOR THIS HAS BEEN TURNING THE CAR OFF ON. I'VE SOMETIMES HAD TO DO THIS 5 TIMES WITHIN A 20 MINUTE DRIVE. THE CHECK ENGINE LIGHT IN THE RECENT PAST WOULD GO OFF AND ON UNWARRANTED BUT AS OF LATE JUST STAYS ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546523October 2, 2013ENGINE
HAVING TROUBLE WITH THE TIMING CHAIN ON MY 2007 SATURN AURA WITH ONLY 22,232 MILES. WHY WASN'T THERE A RECALL FOR THIS SINCE THERE SEEMS TO BE A LOT OF COMPLAINTS ABOUT THIS. IT WILL COST $1200 TO REPLACE THE TIMING CHAIN, MONEY I JUST DON'T HAVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546570October 2, 2013EXTERIOR LIGHTING
THE BRAKE LIGHTS COME ON WHEN NO ONE IS STEPPING ON THE BRAKES AND THE HIGH-MOUNT STOPLAMP WILL WORK SOMETIMES AND NOT OTHER TIMES. THIS PROBLEM SEEMS SIMILAR TO THE PROBLEM THAT PROMPTED GM TO RECALL THE PONTIAC G6 (THE "SISTER" CAR TO THE AURA) IN 2009. I DON'T KNOW HOW LONG THIS PROBLEM HAS BEEN OCCURRING ON OUR CAR, BUT WE FIRST NOTICED THAT THE BRAKE LIGHTS WERE ON WHEN NO ONE WAS STEPPING ON THE PEDAL THIS MORNING. MY WIFE NORMALLY DRIVES THE CAR AND STATED THAT SHE HAS EXPERIENCED PROBLEMS WHERE THE CRUISE CONTROL WOULD NOT SET (SHE HAS EXPERIENCED THIS PROBLEM FOR SEVERAL YEARS ALREADY). IT WOULD MAKE SENSE THAT IF THE BRAKE LIGHTS ARE ON, THE CONTROL MODULE WOULD NOT ALLOW THE CRUISE TO BE SET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546460October 1, 2013SERVICE BRAKES
EVER SINCE I HAVE BOUGHT MY CAR A 2008 SATURN AURA USED . MY BRAKE LIGHT COME ON AND STAY FOR NO REASON AND WHEN THEY ARE ON I CAN NOT USE MY CRUISE CONTROL. AND WHEN I PRESS THE BRAKE PEDAL THE LIGHT WILL GO OFF. SO IF I'M DRIVING 60 AND MY BRAKE LIGHTS ARE ON AND NEED TO SLOW DOWN AND BRAKE THEY GO OFF I COULD GET REAR ENDED WHICH ALMOST HAPPENED TONIGHT. I TOOK IT INTO THE DEALER AND ALL THEY DID WAS GREASE SOMETHING IT DID NOT WORK!!!! I WILL BE GETTING A TICKET FROM OUR LOCAL SHERIFF BECAUSE I LIVE IN A SMALL OWN AND HE HAS SAID SOMETHING TO ME. IT HAPPENS FREQUENTLY. PLEASE HELP I DO NOT FEEL SAFE TRANSPORTING MY FAMILY . I HAVE FILED A COMPLAINT OVER THE PHONE MONTHS AGO AND NEVER HEARD ANYTHING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546285September 30, 2013ELECTRICAL SYSTEM, AIR BAGS
THE ESC TRACTION LIGHT FLASHED ON AND OFF RANDOMLY, THEN THE CHECK AIRBAG LIGHT FLASHED ON AND OFF RANDOMLY AND FUEL TANK AND THE ENGINE GAUGES GOING UP THEN BACK DOWN TO ZERO. AND NOW THE SECURITY SYSTEM HAS "LOCKED UP" AND WILL NOT DISENGAGE. I FOUND A WEBSITE [XXX] LOTS OF PEOPLE HAVING THE SAME EXACT ISSUE, MANY START WITH CHANGING OUT TO A NEW BATTERY, THEN THE STATER AND THEN THE ALTERNATOR ONLY TO HAVE THIS ISSUE CONTINUE AND COSTING THEM A SMALL FORTUNE. IT SEEMS THERE IS A PROBLEM WITH THE COMPUTER CONTROL PANEL HAVING A MALFUNCTION OR SHORT. BUT SINCE SATURN NO LONGER EXISTS, GM IS NOT DOING A RECALL EVEN THOUGH THEY ARE VERY MUCH AWARE OF THE PROBLEM. I HAD MY CAR TOWED INTO THE LOCAL GM DEALERSHIP TO DIAGNOSIS / REPAIR THIS MORNING. THEY JUST CALLED ME BACK SAYING THAT THE "UNDER BUS ELECTRIC CENTER" HAS SHORTED OUT / MALFUNCTIONED? BECAUSE IT'S NOT GETTING ANY POWER TO IT WHEN THEY TESTED IT. AFTER READING ALL THE POSTS ON THE ABOVE WEBSITE, IT APPEARS TO BE THE SAME ISSUE. THE POINT IN FILING A COMPLAINT IS THAT #1) GM IS WELL AWARE OF THE COMPUTER PANEL SHORTING OUT / BEING DEFECTIVE AS THERE ARE MORE THAN A 100 REPORTS. AND #2) AS SOMEONE ELSE HAD POSTED, DOES IT TAKE THIS ISSUE HAPPENING WHILE A PERSON IS DRIVING THE CAR, BE INVOLVED IN AN ACCIDENT AND DYING BEFORE ANY TYPE OF INVESTIGATION OR RECALL IS ENFORCED? AND IF AN ACCIDENT HAPPENS, WOULD THE COMPUTER CONTROL PANEL EVEN BE TESTED? OR WOULD THE ACCIDENT BE ATTRIBUTED TO SOME OTHER CAUSE LIKE DRIVER ERROR OR WEATHER CONDITIONS OR WORN OUT TIRES? HOW DOES ANYONE KNOW THAT THIS ISSUE HASN'T CAUSED ACCIDENTS? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546114September 29, 2013POWER TRAIN, ENGINE AND ENGINE COOLING
MY CHECK ENGINE LIGHT CAME ON IN MY 2007 SATURN AURA XR. I HAD THE CODES CHECKED OUT AND WAS TOLD THAT THE CAM SENSORS WERE BAD. I HAD THEM REPLACED WITH THE CRANKCASE POSITION SENSOR. AFTER REPLACEMENT THE CHECK ENGINE LIGHT CAME ON AGAIN AND REMAINS. I HAD THE VEHICLE CHECKED AGAIN AND WAS TOLD THAT THE "TIMING CHAIN WAS STRETCHED AND WOULD NEED REPLACEMENT. MY MECHANIC SUGGESTED THAT I GET RID OF THE CAR BECAUSE OF THE COST OF REPAIR. THIS OCCURRED JUST AFTER MY POWERTRAIN WARRANTY WAS UP. IS THERE ANY RECOURSE WITH GENERAL MOTORS REGARDING THE REPAIR COSTS OF MY VEHICLE. IT APPEARS TO ME THAT GM HAS KNOWN ABOUT THIS PROBLEM FOR SOMETIME EVEN THOUGH MY VEHICLE DIDN'T HAVE ANY PROBLEMS UNTIL LAST MONTH. THANK YOU FOR ANY INFORMATION THAT YOU MAY BE ABLE TO GIVE ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546008September 28, 2013ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
AT FIRST, MY 08 SATURN AURA'S DRIVERS SEAT STOPPED WORKING, AND I COULD NO LONGER MOVE IT. I ASSUMED THE FUSE WAS OUT, SO I REPLACED IT. WITHIN ONE DAY, MY SEAT STOPPED WORKING AGAIN. I WENT TO SOMEONE AND THEY SUGGESTED I TRY A FUSE WITH A HIGHER VOLTAGE. THEY PLACED THE FUSE FOR ME AND MY SEAT WORKED FOR A MOMENT AND THEN BLEW THE FUSE. I COULDN'T AFFORD TO TAKE MY CAR TO THE DEALER AND HAVE THEM RUN A DIAGNOSTIC, SO I DECIDED TO DEAL WITH MY SEAT NOT BEING ABLE TO MOVE. A COUPLE MONTHS AFTER THE FIRST INCIDENT, THE BACKSEAT DOOR BEHIND THE DRIVERS SIDE WOULD NOT UNLOCK OR LOCK EVERY TIME BY PRESSING THE UNLOCK BUTTON. THEN, THE DRIVER'S DOOR STOPPED LOCKING AND UNLOCKING. SO EVERY TIME I GET OUT OF MY CAR AND HIT THE BUTTON TO LOCK MY DOORS, I HAVE TO PUSH THE ACTUAL LOCK DOWN ON THE DRIVER'S DOOR, AND THEN I HAVE TO OPEN THE BACK DOOR AND PUSH THAT LOCK DOWN. THE MOST RECENT INCIDENT IS THE DRIVER'S SIDE HEADLIGHT AND BLINKER. WHEN MY BLINKER AND HEADLIGHT FIRST WENT OUT I DID NOT THINK MUCH OF IT, SO I REPLACED THE BULBS. A DAY OR TWO LATER, THE BLINKER AND HEADLIGHT WERE OUT AGAIN. I REPLACED THE BULBS A SECOND TIME, BECAUSE I THOUGHT IT MAY HAVE JUST BEEN A BAD PRODUCT I BOUGHT. THE BLINKER AND HEADLIGHT WORKED AGAIN AND THEN STOPPED A DAY LATER. SOME MORNINGS I GET LUCKY AND MY DOORS WILL UNLOCK OR LOCK AND SOMETIMES MY BLINKER AND HEADLIGHT WILL WORK, BUT BY THE TIME I GET TO WHERE I AM GOING THEY WILL STOP WORKING AGAIN. THIS IS ALL VERY FRUSTRATING BECAUSE SOMETHING IS ALWAYS GOING WRONG ON THIS CAR. I AM TERRIFIED ONE DAY SOMETHING ELSE ON THE DRIVER'S SIDE LIKE THE STEERING WHEEL OR THE BRAKES WILL GO OUT AND COULD COST ME MY LIFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10546032September 28, 2013STEERING
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, THE STEERING WHEEL BEGAN TO OSCILLATE (MOVE) FROM SIDE TO SIDE MAKING IT VERY DIFFICULT TO KEEP THE VEHICLE STRAIGHT. A POWER STEERING MESSAGE WAS DISPLAYED ON THE DRIVER INFORMATION CENTER. THE OSCILLATION CONTINUED AT ANY SPEED. WHEN THE VEHICLE WAS STOPPED THERE WAS A INTERMITTENT NOISE THAT CAME FROM THE BASE OF THE STEERING COLUMN WHILE THE STEERING WHEEL CONTINUED TO OSCILLATE FROM SIDE TO SIDE. THE STEERING WHEEL WAS HARD TO MAINTAIN IN ONE POSITION AND KEEP THE VEHICLE STRAIGHT AS IT CONTINUED TO OSCILLATE SIDE TO SIDE. I CALLED THE DEALER AND THEY SAID I SHOULD BRING IT IN AND THAT IT WAS UNSAFE TO DRIVE IN THAT CONDITION. I WAS VERY UNCOMFORTABLE TRANSPORTING MY CHILDREN IN THIS VEHICLE. THE DEALER DIAGNOSED THE PROBLEM AND FAULT CODE C0478 ELECTRIC STEERING MOTOR CIRCUIT HIGH WAS FOUND. THE DEALER REPLACED THE POWER STEERING CONTROL MODULE PART NUMBER 22837369. COST $715.54. I DID SOME RESEARCH PRIOR TO TAKING TO THE DEALER AND FOUND THAT THIS ISSUE IS A RECALL IN CANADA FOR 67,414 VEHICLES. NOT SURE WHY THE NHTSB DOESN'T FOLLOW TRANSPORT CANADA ON THIS. I WILL FILE A COMPLAINT WITH GM. THIS IS THE INFORMATION I FOUND. TRANSPORT CANADA RECALL # 2012331 FOR 2008 MODEL YEAR VEHICLES, DEALERS WILL REPLACE THE POWER STEERING MOTOR CONTROL MODULE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545482September 26, 2013POWER TRAIN, EXTERIOR LIGHTING:BRAKE LIGHTS, VEHICLE SPEED CONTROL:CRUISE CONTROL
INTERMITTENTLY THE BRAKE LIGHTS DO NOT FUNCTION CORRECTLY. WHEN THE VEHICLE IS IN PARK THE BRAKE LIGHT REMAINS ON. WHEN THEE VEHICLE IS IN DRIVE, THE BRAKE LIGHT STAYS ON. WHEN ACCELERATING, THE BRAKE LIGHT REMAINS ON. OTHER SYMPTOMS MAY INCLUDE EXTENDED PEDAL TRAVEL REQUIRED TO SHIFT OUT OF PARK AND CRUISE CONTROL DOES NOT FUNCTION CORRECTLY. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10545173September 24, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE LIGHTS ILLUMINATED DESPITE THE BRAKE PEDAL NOT BEING DEPRESSED. WHEN THE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WOULD STOP ILLUMINATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10543372September 12, 2013ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE DOOR LOCKS. FIRST THE FRONT DOOR LOCK ACTUATOR OPEN CIRCUIT. AT 50,079 MILES NOV 2012. NOW AT 60,000 MILES THE REAR PASSENGER DOOR LOCK ACTUATOR HAS FAILED. IF MANUALLY UNLOCKED IT WILL NOT LOCK WITH THE FOB OR POWER DOOR SWITCH. IF LOCKED IT WILL NOT UNLOCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542597September 9, 2013STEERING
POWER STEERING CUTS IN AND OUT. THE DEALER STATES THE POWER STEERING COULD BE LOST ALTOGETHER. THE ISSUE IS THE ELECTRIC POWER STEERING MOTOR. I TOLD THE DEALER OF A TRANSPORT CANADA RECALL # 2012331 ON THIS ISSUE. THE DEALER STATED IT COULD A PART FROM A DIFFERENT SOURCE. IS THE NHTSA AWARE OF THIS PROBLEM? IF SO, HAS YOUR INVESTIGATION PROVED IT IS NOT THE PART RECALLED IN CANADA? I THINK THE SUDDEN LOSS OF POWERING STEERING IS A SAFETY ISSUE. THE DEALER IS WEST HERR CHEVROLET OF ORCHARD PARK NY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10542427September 7, 2013FUEL/PROPULSION SYSTEM
I RECENTLY NOTICE THE SMELL OF GASOLINE EMANATING FROM MY VEHICLE. I INITIALLY CHECKED THE FUNCTION AND FIT OF GAS CAP. I REMOVED TO ENGINE COVER AND STARTED THE VEHICLE TO INSPECT FUEL LINES IN THE ENGINE BAY AREA AS WELL AS THE AREA OF AND THE FUEL DELIVERY SYSTEM ITSELF TO THE MANIFOLD. ALL THE ABOVE INSPECTIONS PRODUCED NO VISIBLE SIGNS OF FUEL LEAKAGE. I LIFTED THE VEHICLE TO INSPECT THE FUEL SYSTEM FROM THE FIREWALL AREA TO THE FUEL TANK. AGAIN, NO OBVIOUS SIGNS OF LEAKAGE. AT THE FUEL TANK THE SMELL WAS MORE INTENSE BUT STILL NOTHING OBVIOUS. DUE TO THE POSITION OF THE FUEL TANK, INSPECTION OF THE TOP HALF WAS NOT POSSIBLE WITH MY TOOL AVAILABILITY. YET THE INTENSITY OF THE SMELL IN THE FUEL TANK AREA GAVE A STRONG INDICATION OF A LEAK AT THE TANK. UPON A SEARCH ONLINE FOR POSSIBLE SOLUTIONS, I FOUND THAT THE 2007 SATURN ION HAS A FUEL PUMP RECALL FOR EXACTLY THIS ISSUE AND IT SPECIFIES ARIZONA AS AN IMPACT STATE. I TRULY BELIEVE MY AURA IS EXPERIENCING THE SAME TROUBLES ASSOCIATED WITH THE FUEL PUMP ISSUE OF THE ION. I HAVE MADE AN APPOINTMENT TO HAVE THE ISSUE DIAGNOSED AT MY LOCAL DEALERSHIP. WHILE SEARCHING ONLINE I FOUND SEVERAL POSTING BY OTHER AURA OWNERS WHO HAVE EXPERIENCED THIS SAME PROBLEM. OF THOSE WHO PAID FOR RESOLUTION, ALL FOUND THE LEAK STEMMED FROM A CRACKED PLASTIC FITTING AT THE FUEL PUMP. THE REASON BEHIND THE ION RECALL. SOMETHING NEEDS TO BE DONE TO EXPAND THE RECALL TO OTHER GM VEHICLES BEFORE A DANGEROUS ISSUE ARISES AND SOMEONE IS INJURED. I CAN'T AFFORD TO FIX MY VEHICLE AT THIS TIME YET I MUST TRAVEL DAILY TO AND FROM WORK. I PRAY THAT EITHER I CAN AFFORD RESOLUTION MYSELF, OR THE NHTSA FINDS RESOLVE FOR AURA OWNERS BEFORE SOMEONE GETS HURT OR A VEHICLE RECEIVES MAJOR DAMAGE DUE TO THIS FUEL LEAK PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538502September 3, 2013ENGINE
THE SERVICE TRACTION LIGHT CAME ON AND THE CAR BEGAN TO SHUDDER/LURCH, THE ENGINE LIGHT CAME ON BUT BOTH WENT OFF WHEN CAR TURNED OFF AND RESTARTED, TAKEN TO DEALER WHO SAID MIGHT BE FUEL INJECTION BUT DIDN'T REPAIR BECAUSE COULDN'T GET A READ ON COMPUTER. DEALER SAID TO CONTINUE TO DRIVE UNTIL LIGHTS STAYED ON BECAUSE THEY COULDN'T DIAGNOSE PROBLEM; TWO MONTHS LATER CAR IN SHOP FOR ALMOST 3 WEEKS - CRACKED HEADS PER DEALER AND TIMING BELT. 2 WEEKS LATER SERVICE TRACTION LIGHT BACK ON AND CAR IS SHUDDERING AND LURCHING BOTH WHILE DRIVING AND IDLING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538662September 3, 2013STEERING, SUSPENSION, AIR BAGS
THE STEERING ON THE CAR IS VERY TIGHT, MEANING IT DOES NOT TURN SMOOTHLY. I FEEL EVERY AND ANY SORT OF BUMP THE CAR GOES OVER. WHEN TURNING IT FEELS AS IF THE CAR IS SCRUBBING THE PAYMENT, NOT A THOROUGH MOVEMENT. THERE IS ALSO SOMETHING LOOSE OR SOUNDS AS IF SOMETHING IN THE INTERIOR OR UNDER THE HOOD IS RATTLING OR IS MAY COME APART. THE DEALERSHIP I PURCHASED IT FROM IS SAYING THAT THE SWAY BAR AND END LINKS NEED TO BE REPLACED OR TIGHTENED. ALSO, MY AIR BAG LIGHT POPPED ON SAYING IT NEEDED TO BE SERVICED.... I HAVE NO IDEA ABOUT THIS ALERT ON MY DISPLAY!!THEY EXPLAINED TO ME IT HAPPENS OVER TIME, HOWEVER FROM READING OTHER SATURN CAR OWNER'S REVIEWS THIS IS A RECURRING COMPLAINT AMONGST MANY OTHERS. IT IS OR WAS THE TOP LUXURY SEDAN WHEN IT CAME OUT AND IT WOULD APPEAR THE SUSPENSION WOULD BE A LOT SMOOTHER ON A SEDAN. UNHAPPY WITH RESULTS AND I FEEL THE HISTORY OF CAR WAS NOT REVEALED AT TIME OF PURCHASE. THE REPAIR BILL ESTIMATE IS AROUND 500.00 AND THAT IS A LOT OF EXPENSE....THERE IS ANOTHER REVIEW REFERENCING TO THE STRUTS OR TYPE OF STRUT TO USE SHOULD BE THE ONE MADE BY CHEVY. FRUSTRATED AND CONFUSED IN MEMPHIS,TN!! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10538045August 30, 2013SERVICE BRAKES
BRAKES LIGHTS ARE REVERSED. BRAKE LIGHTS ARE ON WHEN MY FOOT IS OFF THE BRAKE PEDAL (WHEN THE CAR IS PARKED, WHEN I AM ACCELERATING/COASTING). WHEN I PRESS ON THE BRAKE PEDAL THE LIGHTS GO OFF. THIS ISSUE IS INTERMITTENT. WHEN THE ISSUE IS OCCURING THE CRUISE CONTROL DOES NOT WORK AND I ALSO HAVE TO PRESS THE BRAKE PEDAL ALL THE WAY TO THE FLOOR TO PUT IT IN GEAR. I HAVE HAD IT IN THE SHOP ON AND OFF FOR YEARS NO ONE CAN SEEM TO FIX IT. THIS IS A SAFETY ISSUE, PLEASE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0