SAAB 9-5 Complaints

557 consumer complaints on file.

#10233275July 6, 2008
FUEL SYSTEM, GASOLINE
AS REPORTED BY THE AUTO DEALERS SERVICE DEPARTMENT, A SEAM ON THE TOP OF THE NON-METALLIC FUEL TANK HAS SEPARATED AND DEVELOPED A LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233276July 6, 2008
ELECTRICAL SYSTEM
DASH BOARD DIGITAL DISPLAY (REFERRED TO AS SID) INOPERATIVE AND UNABLE TO REPORT VITAL SAFETY RELATED INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232246June 25, 2008
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT KEEP COMING ON AND I HAD A MECHANIC CHECKED AND THE DI CASSETTE WAS FAILING, AND CAUSING ENGINE MISFIRE. MY SAAB 9-5 IS YEAR 2003 MODEL AND ONLY HAS ABOUT 70K MILES. FROM WHAT I READ ONLINE, THE PART DOES HAVE A LIMITED AND LESS THAN REASONABLE LIFE. IT WAS RECALLED FOR MODEL YEAR 2000 THROUGH 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230554June 11, 2008
AIR BAGS
THE AIRBAG WARNING LIGHT COMES ON WITHOUT NOTICE, AND HORN STOPS WORKING, TOOK TO DEALER WHO SAID IT WAS THE CLOCK SPRING AND THIS IS A TYPICAL PROBLEM. IT IS A SAFETY ISSUE AS THE AIRBAG IS NEEDED TO PREVENT INJURIES. I HAVE HEARD OF OTHER PEOPLE BEING INJURED BY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230536June 10, 2008
WHEELS, WHEELS:HUB
AFTER BRINGING MY CAR INTO THE DEALER FOR RECALL SERVICE I FOUND THAT THE DEALER HAD NOT PERFORMED SOME OF THE WORK. THE DEALER DID NOT ADDRESS NHTSA CAMPAIGN ID NUMBER : 03V006000, WHICH IS ABOUT THE WHEEL BOLTS. THE DEALER SAID THAT SINCE I HAD MOVED TO FLORIDA THE RECALL WAS NOT VALID EVEN THOUGH IT IS NATIONWIDE. THE VEHICLE CAME FROM OHIO AND HAD STEEL WHEELS IN OHIO DURING THE WINTER. THE DEALER SHOULD REPLACE THE BOLTS BUT HAVE PUT ME IN DANGER INSTEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230130June 6, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2002 SAAB 9-5. THE CONTACT STATED THAT HE HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME WITH THE AIR BAGS; HOWEVER, HE FEELS THAT THEY WILL NOT DEPLOY DURING A CRASH. HE ALSO BELIEVES THAT THEY MAY DEPLOY WITHOUT WARNING AT ANY TIME. THE AIR BAGS ARE RUNNING THROUGH A CENTRAL RIBBON CABLE AND NOTHING ELSE CONNECTED TO THAT CABLE IS FUNCTIONING PROPERLY. THE CENTRAL WARNING LIGHT IS ILLUMINATED, WHICH COULD ALSO CAUSE THE AIR BAGS TO MALFUNCTION. THE VEHICLE WAS PURCHASED TWO WEEKS AGO AND THE CENTRAL WARNING LIGHT WAS ALSO ILLUMINATED AT THAT TIME. THE DEALER DID NOT DETERMINE WHAT CAUSED THE LIGHT TO ILLUMINATE. THE CURRENT MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228911May 26, 2008
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
LOSS OF REVERSING LIGHTS, TRUNK OPENING WARNING LIGHT AND CRUISE CONTROL FUNCTION WITH NO INTERNAL WARNING INDICATIONS. UPON INVESTIGATION, THE CAUSE WAS THE FAILURE OF TRUNK WIRING HARNESS AT 70K MILES - 2 WIRES WERE COMPLETELY SEVERED, ALL OTHERS (6) HAD LOST INSULATION. FAILURE IS AT THE FOLDING POINT JUST PRIOR TO ENTRY INTO THE TRUNK LID. CAUSE APPEARS TO BE EXCESSIVE TIGHTNESS OF THE INTERIOR WIRES. THE RUBBER BOOT WAS ENTIRELY INTACT, SEALED TO CONNECTORS IN THE BODY AND TRUNK LID AND THERE WAS NO VISIBLE INDICATION OF THE INTERNAL FAILURE. WIRES ARE SEPARATE INSIDE THE BOOT UP UNTIL THE TRUNK LID ENTRY WHERE THEY ARE WRAPPED WITH ELECTRICAL TAPE. THIS WAS DISCOVERED ONLY DURING SERVICE, NOT REPORTED BY SELF-CHECK DISPLAY WHICH ALWAYS REPORTS LIGHT BULB OUTAGES IN TEXT MESSAGES ON THE 2 LINE SAAB INFORMATION DISPLAY (SECONDARY FAILURE). PRIOR TO DISCOVERY A NUMBER OF CARS HAD ALMOST REAR ENDED THE CAR WHEN BACKING UP (REVERSING LIGHT FAILURE WAS NOT REPORTED OR KNOWN). CORRECTED TEMPORARILY BY SPLICING IN WIRES AND HEAT WRAPPING, WAITING FOR APPOINTMENT WITH THE SAAB DEALER TO REPLACE THE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227957May 15, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:IGNITION:MODULE
THE ENGINE WARNING LIGHT ON MY 2003 9-5 WAGON HAS BEEN COMING ON PERIODICALLY FOR THE LAST YEAR. WE HAD IT SERVICED BY AN INDY AND TWO ERROR CODES CAME UP, P1312 AND P1334, BOTH HAVING TO DO WITH THE DIRECT IGNITION CASSETTE. WE JUST HAD THE PART REPLACED. ONLY ONCE DID THE CAR "DIE" WHILE DRIVING AND LUCKILY IT WAS AT LOW SPEED AND I WAS ABLE TO PULL OFF THE ROAD TO RESTART. THE IDENTIFYING INFORMATION ON THE ORIGINAL PART IS 9197559 (TK3.6). MY VEHICLE WAS BUILT IN 2002. CONSIDER EXPANDING THE RECALL IN PLACE FOR 2000-2002 MODEL YEARS (NHTSA #05V399000) TO INCLUDE 2003 VEHICLES, PARTICULARLY THOSE BUILT IN 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222159March 24, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
COMPLAINT IS THAT SAAB USA HAS DECLINED TO REPLACE/REIMBURSE THE COST OF THE IDM/DIC WHICH FAILED ON OUR 2001 SAAB 9-5 V-6 VIN # . THIS WAS A RECALL BY NHTSA IN 2006. (NHTSA CAMPAIGN # IS 05V399000) SAAB USA DENIED THIS REPAIR AS THEIR DATA BASE DID NOT INCLUDE THIS VIN #. (THIS SERVICE REQUEST # TO SAAB USA IS 17613448567) THE FINAL DECISION ON THIS FROM SAAB USA CAME FROM AN UN-NAMED SUPERVISOR AT 1-866-790-5600 EXT # 31078. THE COST FOR THIS REPAIR WAS $677.50, INCLUDING $70.00 FOR TOWING TO A NEARBY FOREIGN AUTO REPAIR FACILITY. FROM EXHAUSTIVELY SEARCHING THE INTERNET AND ALSO PROVIDED TO ME BY THE REPAIR FACILITY, THE SERIAL NUMBERS OF THE DEFECTIVE IDM/DIC WERE FOUND. THE FAULTY UNITS FOR A V-6 ENGINE ARE C048743 THROUGH C073404. THE SERIAL # FROM THIS VEHICLE THAT FAILED IS C061858. THIS INFORMATION WAS ALSO GIVEN TO THE SUPERVISOR AT SAAB USA (MESSAGE-RECORDING), BUT HAS NEVER RESPONDED TO THIS ADDITIONAL FINDING AND CONTINUED CLAIM FOR COST REIMBURSEMENT. YOUR ASSISTANCE IS REQUESTED ON THIS MATTER. FROM INTERNET INFO, OTHERS HAVE BEEN SIMILARLY "STONEWALLED" BY SAAB USA COMPLIANCE TO YOUR ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220523March 10, 2008
ELECTRICAL SYSTEM:IGNITION
WE BEGAN HAVING PROBLEMS WITH THE ENGINE STALLING AND UPON RECOMMENDATION OF OUR MECHANIC WE LOOKED TO SEE IF THERE WAS A RECALL OR ANY INFORMATION OUT THERE FOR THIS VEHICLE. I CONTACTED SAAB USA AND THERE WAS A VALID OPEN RECALL NOTICE FOR THIS VEHICLE. WE ARRAIGNED TO TAKE THE VEHICLE TO HERITAGE SAAB IN MORROW, GA AND ACCORDING TO THEIR TECH'S THEY COMPLETED THE REPLACEMENT OF THE IDM IN ACCORDANCE TO THE RECALL NOTICE, BUT IN A MATTER OF A COUPLE OF WEEKS THE PROBLEM RETURNED. NOW WE CAN'T EVEN CRANK THE VEHICLE DUE TO IT CUTTING OFF AS SOON AS YOU CRANK IT. IT WILL APPEAR TO BE RUNNING, BUT THE ENGINE HAS STALLED AND IT SOMETIMES WILL NOT RECRANK UNTIL AFTER A FEW MINUTES HAS GONE BY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220041March 4, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2000 SAAB 9-5. THE CONTACT STATED THAT THE FUEL LINE LOOSENED FROM THE PUMP AND CAUSED FUEL LEAKAGE. THE DEALER ATTRIBUTED IT TO THE TABS HOLDING THE FUEL LINE. THE FUEL PUMP LINE WAS COMPLETELY DISCONNECTED. THE ENGINE STOPPED WHILE DRIVING APPROXIMATELY 35 MPH. THE CONTACT EXITED THE VEHICLE AND NOTICED A PUDDLE AND FUMES. THE VEHICLE WAS TOWED. THE CONTACT EXPERIENCED THE SAME FAILURE AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 07V087000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE CURRENT AND FAILURE MILEAGES WERE 68,690. UPDATED 04/23/08. *LJ UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219737February 29, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
I RECENTLY BOUGHT A 2000 SAAB 9-5 SE (V-6) (LESS THAN 2 MONTHS AGO) AND I WAS DRIVING DOWN THE ROAD AND I COULD NOT ACCELERATE. I TRIED TO PULL HER OVER AND PUT SOME DRY GAS IN HER HOPING THAT WOULD FIX IT BUT IT DID NOT. I NURSED HER INTO A GARAGE (NOT A SAAB GARAGE) AND THE MECHANIC DIAGNOSED IT WITH A IGNITION CASSETTE FAILURE. I CHECKED ON YOUR WEB-SITE AND CALLED THE SAAB NUMBER AND THE GUY SAID THAT THE RECALL WAS OUTSIDE OF THE NORMAL RECALL. I FOUND THIS VERY ODD BECAUSE IT WAS THE SAME PART JUST ON A DIFFERENT VIN. I HAVE NEVER HEARD OF THESE PARTS GOING BEFORE AND IT SEEMS ODD THAT IT WOULD GO ESPECIALLY WHEN THE CAR IS IN GREAT SHAPE AND HAS ALWAYS BEEN WELL MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218154February 15, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE'S FUEL LINE DETACHED FROM FUEL PUMP DUE TO BROKEN RETAINING CLIP. FUEL SPILLED ON THE GROUND CREATING A HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217749February 11, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
I HAVE BEEN GETTING CONSTANT CHECK ENGINE CODES THAT RELATE TO THE DI CASSETTE. THE DIRECT IGNITION CASSETTE RECALL THAT SAAB HAS INITIALLY CONDUCTED FOR 2000-2002 MODEL 4 CYL CARS NEEDS TO BE EXPANDED TO INCLUDE 2003, AS I HAVE THE SAME PROBLEM WITH THE DI CASSETTE AS SAAB HAS EXPRESSED HAPPENING IN THE 2002 MODELS. I WISH TO HAVE MY DI CASSETTE REPLACED WITHOUT CHARGE AND TO BE INCLUDED IN THE PRE EXISTING RECALL FOR 2002 DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217606February 10, 2008
ENGINE AND ENGINE COOLING
ENGINE SEIZED DUE TO OIL SLUDGING CAUSING THE CAR TO STOP IN TRAFFIC ON AN INCLINE AT NIGHT ON A STREET WITH OUT LIGHTING. IT SEIZED WITHOUT WARNING AND WAS PART OF A RECALL TWO YEARS AGO BUT I WAS NEVER NOTIFIED OF IT. I FOUND OUT AFTER THE INCIDENT FROM A REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217605February 10, 2008
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
DIRECT IGNITION CASSETTE FAILURE. IT CAUSED THE CAR TO STALL IN AN INTERSECTION. I WAS IN A TRAFFIC LANE TURNING LEFT WITH ONCOMING TRAFFIC WHEN IT FAILED. I REPLACED IT AT THE DEALER FOR $400.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217016February 5, 2008
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THE CAR STALLED AND CAME TO A STOP WHILE TRAVELING AT 50 MPH, THOUGHT IT WAS BATTERY. GOT RIDE TO PARTS STORE REPLACED THE BATTERY SINCE IT WAS COLD WEATHER AND DIDN'T WANT TO LEAVE VEHICLE ON SIDE OF ROAD. HOWEVER, THIS WAS NOT THE CASE. CAR TOWED TO LOCAL SHOP AT A COST OF $100. THEY HOOKED IT UP AND SAID THAT IT WAS THE FUEL PUMP AND NEEDED REPLACED COSTING $414.54. JUST RECEIVED A LETTER COUPLE WEEKS PRIOR ON RECALL OF FUEL PUMP RETAINING TABS THAT HOLD FUEL LINES TO FUEL PUMP. LOOKED UP OTHER COMPLAINTS AND FIND THAT STALLING SEEM TO BE AN ISSUE WITH THIS MODEL, COULD IT HAVE SOMETHING TO DO WITH THE FUEL PUMP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215989January 25, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE
TL*THE CONTACT OWNS A 2000 SAAB 9-5. WHILE APPROACHING A STOP LIGHT AT 10 MPH, THE VEHICLE BEGAN VIBRATING EXCESSIVELY AND THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. MINUTES LATER, THE INTERIOR LIGHTING DIMMED, THE VEHICLE DRAMATICALLY DECELERATED, AND A BURNING SMELL WAS PRESENT. THE VEHICLE LOST POWER, BUT WAS RESTARTED 15 MINUTES LATER. THE VEHICLE WAS DRIVEN TO A LOCAL DEALER AND THEY STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS STATED IN NHTSA CAMPAIGN ID NUMBER 05V399000 (ELECTRICAL SYSTEM:IGNITION:MODULE). THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE IS CURRENTLY BEING REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 59,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10215294January 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
SHIFTER STUCK IN PARK. SECOND TIME IN A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213949January 3, 2008
VEHICLE SPEED CONTROL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2006 SAAB 9-5 WITH MULTIPLE PROBLEMS. CONSUMER STATES THAT THE THROTTLE BROKE, SHUT OFF ON ITS OWN DUE TO A FAULTY FUEL GAUGE. MINOR PROBLEMS ARE RADIO GRILL POPPING OUT AND HEAT COMES ON IN THE SUMMER AND COLD AIR COMES IN THE WINTER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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