Ram Promaster City Complaints (2016)

25 consumer complaints on file.

• #10968495March 25, 2017
  POWER TRAIN

  CAR GET STUCK IN 8TH GEAR. I TRIED TO SHIFT MANUALLY, CAR SHOWS GEAR CHANGE BUT IT IS STILL IN 8TH GEAR. HAVE TO STOP, PUT NEUTRAL AND SHIFT REVERSE THEN THE GEARS GET UNLOCK AND TRANSMISSION STARTS SHIFTING. GOOD FOR 20 MILES, THEN SAME THING HAPPENED AGAIN. CAR HAS 10550 MILES, BOUGHT IT WITH 6,500.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10960395March 13, 2017
  ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER WAS NOT ILLUMINATED PROPERLY AND COULD NOT BE READ BY THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,200. ..UPDATED 06/08/17 *BF

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10936271December 19, 2016
  ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE

  TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY VAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED AND THE SPEED DECREASED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10929026December 1, 2016
  UNKNOWN OR OTHER

  SPEEDOMETER IS RECESSED INTO DASHBOARD AND NOT VISIBLE IN DAYLIGHT. DASH LIGHTING IS SET AT MAX. DEALER HAS NO SOLUTION.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10883127July 6, 2016
  ELECTRICAL SYSTEM, POWER TRAIN

  TL* THE CONTACT OWNS A 2016 RAM PROMASTER CITY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0