Ram 5500 Service Bulletins (2016)

313 manufacturer communications on file.

• March 29, 2017•Document ID: 10139992

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:DOOR

  Mfr Comm. #:

  9003696

  Date Added:

  June 11, 2018

  Manufacturer:

  JEEP

  Summary

  Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

  Associated Products (105)

  2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Renegade2018 Jeep Wrangler2018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City+ 85 more
  Associated Documents

  • DownloadMC-10139992-0001.pdf↗
• March 27, 2017•Document ID: 10140007

  Service Bulletin/Repair Instructions
  INTERIOR LIGHTING; EQUIPMENT

  Mfr Comm. #:

  30948

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140007-0001.pdf↗
• March 27, 2017•Document ID: 10140006

  Service Bulletin/Repair Instructions
  ENGINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  30731

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140006-0001.pdf↗
• March 22, 2017•Document ID: 10140014

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  D-17-11

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140014-0001.pdf↗
• March 21, 2017•Document ID: 10140005

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD

  Mfr Comm. #:

  30928

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140005-0001.pdf↗
• March 17, 2017•Document ID: 10140013

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  D-17-08

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Essential Flash Management

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140013-0001.pdf↗
• March 17, 2017•Document ID: 10140004

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE

  Mfr Comm. #:

  30865

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140004-0001.pdf↗
• March 15, 2017•Document ID: 10217521

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  9003694

  Date Added:

  August 8, 2022

  Manufacturer:

  DODGE

  Summary

  Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

  Associated Products (179)

  2017 Alfa Romeo Stelvio2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot+ 159 more
  Associated Documents

  • DownloadMC-10217521-0001.pdf↗
• March 15, 2017•Document ID: 10217520

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003693

  Date Added:

  August 8, 2022

  Manufacturer:

  RAM

  Summary

  Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper

  Associated Products (14)

  2017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 35002013 Ram 4500
  Associated Documents

  • DownloadMC-10217520-0001.pdf↗
• March 15, 2017•Document ID: 10139989

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003694

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 [email protected], or Joe Lovell (734) 309-6467 [email protected] before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

  Associated Products (175)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 155 more
  Associated Documents

  • DownloadMC-10139989-0001.pdf↗
• March 15, 2017•Document ID: 10139988

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9003693

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext: 4720271 to arrange for Fastrac shipper

  Associated Products (15)

  2017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 35002015 Ram 45002015 Ram 55002014 Ram 35002014 Ram 45002014 Ram 55002013 Ram 35002013 Ram 45002013 Ram 5500
  Associated Documents

  • DownloadMC-10139988-0001.pdf↗
• March 14, 2017•Document ID: 10140003

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  30657

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140003-0001.pdf↗
• March 8, 2017•Document ID: 10139978

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003687

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (286)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 266 more
  Associated Documents

  • DownloadMC-10139978-0001.pdf↗
• March 1, 2017•Document ID: 10140011

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

  Mfr Comm. #:

  D-16-28 Rev. A

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  DAPAP Requirements - Addition of Exterior Mirrors (Rev. A)

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140011-0001.pdf↗
• March 1, 2017•Document ID: 10139985

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  9003681

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

  Associated Products (257)

  2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 237 more
  Associated Documents

  • DownloadMC-10139985-0001.pdf↗
• November 3, 2016•Document ID: 10215088

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL

  Mfr Comm. #:

  0810515

  Date Added:

  July 5, 2022

  Manufacturer:

  RAM

  Summary

  Remote Start Is Inoperative, Remote Start Cancelled Hood Open Message Displayed In

  Associated Products (4)

  2016 Ram 15002016 Ram 55002015 Ram 15002015 Ram 5500
  Associated Documents

  • DownloadMC-10215088-0001.pdf↗
• September 21, 2016•Document ID: 10223862

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  68140664

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  A/C compressor Before replacing the AC compressor for noise or in-op. call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.

  Associated Products (10)

  2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 5500
  Associated Documents

  • DownloadMC-10223862-0001.pdf↗
• September 14, 2016•Document ID: 10223861

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68234041

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at [email protected] for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

  Associated Products (15)

  2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 5500
  Associated Documents

  • DownloadMC-10223861-0001.pdf↗
• September 14, 2016•Document ID: 10223828

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0804416

  Date Added:

  October 17, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

  Associated Products (10)

  2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002014 Ram 15002014 Ram 25002014 Ram 35002014 Ram 45002014 Ram 5500
  Associated Documents

  • DownloadMC-10223828-0001.pdf↗
• September 7, 2016•Document ID: 10223855

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  05152029

  Date Added:

  October 17, 2022

  Manufacturer:

  CHRYSLER

  Summary

  Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

  Associated Products (183)

  2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 more
  Associated Documents

  • DownloadMC-10223855-0001.pdf↗