Ram 3500 Service Bulletins
2,690 manufacturer communications on file.
- February 4, 2021•Document ID: 10188801Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 18-010-21
- Date Added:
- March 15, 2021
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation . P1D73-00 - AGS Performance. P0299-00 - Turbocharger Underboost(Additional Improvement for D2 ETM Only). P1451-00 - Diesel Particulate Filter System Performance. P0421-00 - Catalyst 1 Efficiency Below Threshold Bank 1. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P21C4-00 - Reductant Line Heater Relay Control Circuit High. P2560-00 - Engine Coolant Level Low. P2201-00 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. P0604-00 - Internal Control Module Ram. P0607-00 - ECU Internal Performance. P0868-00 - Line Pressure Low (Module, Powertrain Control (PCM),(68RFE Only). P0740-00 - TCC Out Of Range. P218F-00 -Reductant No Flow Detected. P20EE - NOx Catalyst Efficiency Below Threshold. P226C - Turbocharger Boost Control ?A? Slow Respo
Associated Products (2)Associated Documents - January 30, 2021•Document ID: 10215967Service Bulletin/Repair InstructionsSTRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS; EQUIPMENT
- Mfr Comm. #:
- 23-006-21
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryTailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
Associated Products (7)Associated Documents - January 30, 2021•Document ID: 10187146Service Bulletin/Repair InstructionsSTRUCTURE:BODY:TAILGATE
- Mfr Comm. #:
- 23-006-21
- Date Added:
- February 16, 2021
- Manufacturer:
- RAM
SummaryTailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
Associated Products (7)Associated Documents - January 29, 2021•Document ID: 10215961Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- 08-016-21
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryRadio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Associated Products (11)Associated Documents - January 29, 2021•Document ID: 10215959Service Bulletin/Repair InstructionsBACK OVER PREVENTION:DISPLAY FUNCTION
- Mfr Comm. #:
- 08-015-21
- Date Added:
- July 18, 2022
- Manufacturer:
- JEEP
SummaryRadio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Associated Products (12)Associated Documents - January 29, 2021•Document ID: 10187140Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- 08-016-21
- Date Added:
- February 16, 2021
- Manufacturer:
- JEEP
SummaryRadio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Associated Products (11)Associated Documents - January 29, 2021•Document ID: 10187138Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-015-21
- Date Added:
- February 16, 2021
- Manufacturer:
- DODGE
SummaryRadio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Associated Products (12)Associated Documents - January 28, 2021•Document ID: 10215958Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-004-21
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Associated Products (3)Associated Documents - January 28, 2021•Document ID: 10187137Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-004-21
- Date Added:
- February 16, 2021
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Associated Products (2)Associated Documents - January 27, 2021•Document ID: 10215953Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 21-003-21
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Associated Products (1)Associated Documents - January 27, 2021•Document ID: 10187132Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-003-21
- Date Added:
- February 16, 2021
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Associated Products (1)Associated Documents - January 26, 2021•Document ID: 10215951Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 21-002-21
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following:Poor shift quality. Shift or gear hunting. A harsh 2-1 shift. Hesitation in up-shifts and/or down-shifts. Shudder and/or clunk when shifting into gear. The following software enhancements are available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear. 2-1 coast down-shift improvements. 1-2/2-3/3-4/4-5 and 5-6 shift improvements.
Associated Products (1)Associated Documents - January 26, 2021•Document ID: 10187130Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-002-21
- Date Added:
- February 16, 2021
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following:Poor shift quality. Shift or gear hunting. A harsh 2-1 shift. Hesitation in up-shifts and/or down-shifts. Shudder and/or clunk when shifting into gear. The following software enhancements are available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear. 2-1 coast down-shift improvements. 1-2/2-3/3-4/4-5 and 5-6 shift improvements.
Associated Products (1)Associated Documents - January 23, 2021•Document ID: 10215948Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-001-21
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift can have a bump. Some 2-3, 3-4 or 4-5, shifts may flare when the transmission is cold. Coastdown bump. The following software enhancement is available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.
Associated Products (2)Associated Documents - January 23, 2021•Document ID: 10187127Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 21-001-21
- Date Added:
- February 16, 2021
- Manufacturer:
- RAM
SummaryFlash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift can have a bump. Some 2-3, 3-4 or 4-5, shifts may flare when the transmission is cold. Coastdown bump. The following software enhancement is available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.
Associated Products (2)Associated Documents - January 22, 2021•Document ID: 10215896Service Bulletin/Repair InstructionsLANE DEPARTURE; TRAILER HITCHES
- Mfr Comm. #:
- S2108000022
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryService Trailer Brake Warning Message Displayed On The Cluster
Associated Products (10)Associated Documents - January 22, 2021•Document ID: 10187075Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- S2108000022
- Date Added:
- February 16, 2021
- Manufacturer:
- RAM
SummaryService Trailer Brake Warning Message Displayed On The Cluster
Associated Products (8)Associated Documents - January 22, 2021•Document ID: 10215890Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- S2108000009 Rev.
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryRKE Does Not Unlock The Doors After A Remote Start Event
Associated Products (6)Associated Documents - January 22, 2021•Document ID: 10187069Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- S2108000009 Rev.
- Date Added:
- February 16, 2021
- Manufacturer:
- RAM
SummaryRKE Does Not Unlock The Doors After A Remote Start Event
Associated Products (7)Associated Documents - January 21, 2021•Document ID: 10215893Service Bulletin/Repair InstructionsBACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING
- Mfr Comm. #:
- S2018000005 Rev.
- Date Added:
- July 18, 2022
- Manufacturer:
- RAM
SummaryMalfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.
Associated Products (6)Associated Documents