Ram 2500 Service Bulletins (2014)

516 manufacturer communications on file.

September 10, 2014•Document ID: 10220993
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
9002503
Date Added:
September 26, 2022
Manufacturer:
DODGE
Summary
RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
Associated Products (39)
2014 Chrysler 200 2014 Chrysler Town and Country 2014 Dodge Challenger 2014 Dodge Durango 2014 Jeep Compass 2014 Jeep Patriot 2014 Jeep Wrangler 2014 Ram 2500 2013 Chrysler 200 2013 Chrysler Town and Country 2013 Dodge Challenger 2013 Dodge Durango 2013 Jeep Compass 2013 Jeep Patriot 2013 Jeep Wrangler 2013 Ram 1500 2012 Chrysler 200 2012 Chrysler Town and Country 2012 Dodge Caliber 2012 Dodge Challenger+ 19 more
Associated Documents
- Download MC-10220993-0001.pdf↗
September 6, 2014•Document ID: 10221007
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
2500314
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Information: P207F P1C70 And SCR Inducement Strategy
Associated Products (9)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10221007-0001.pdf↗
September 6, 2014•Document ID: 10139607
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
25-003-14
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Information: P207F P1C70 And SCR Inducement Strategy
Associated Products (9)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10139607-0001.pdf↗
September 6, 2014•Document ID: 10056980
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
25-003-14
Date Added:
March 24, 2015
Manufacturer:
RAM
Summary
CHRYSLER: RAM 2500,3500,4500 PICKUP, CAB/CHASSIS SOME VEHICLES MAY HAVE A MALFUNCTION INDICATOR LAMP CODE DISPLAYED, WITH POWERTRAIN CONTROL MODULE (PCM) SET WITH DIAGNOSTIC TROUBLE CODES (DTC). *LJ
Associated Products (1)
2014 Ram 2500
Associated Documents
- Download MC-10056980-0001.pdf↗
August 16, 2014•Document ID: 10139698
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
09-004-14
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Engine Oil Weep From Oil Filter Adapter and/or Oil Cooler This bulletin involves inspection of the oil filter adapter and oil cooler for signs of oil weepage and repairing as necessary. The Oil Filter Adapter (OFA) and/or oil cooler may weep oil.
Associated Products (3)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500
Associated Documents
- Download MC-10139698-0001.pdf↗
August 16, 2014•Document ID: 10062956
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
09-004-14
Date Added:
April 26, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (4)
2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10062956-0001.pdf↗
August 1, 2014•Document ID: 10139680
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
STAR News No. 85
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10139680-0001.pdf↗
July 31, 2014•Document ID: 10217731
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
08-036-14 REV. A
Date Added:
August 15, 2022
Manufacturer:
DODGE
Summary
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on. Enhancement to navigation routing. Radio display may shows ?Please insert USB Stick?. Enhancement made when video is display in radio when using PAL format video disks. Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. Enhancements for iPod or iPhone devices that may not start playing after connecting. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system response time. Compass indicator turns off. Touch screen shut down message. Radio surround sound will not stay ON. Driver memory feature causes Sirius XM failure. Loss of radio presets. Battery drain - due to radio remains on. Uconnect apps don't load. AM/FM popping noises and/or static. Backup camera display is blank
Associated Products (13)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10217731-0001.pdf↗
July 31, 2014•Document ID: 10217730
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
08-021-14 REV. B
Date Added:
August 15, 2022
Manufacturer:
JEEP
Summary
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when
Associated Products (11)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10217730-0001.pdf↗
July 31, 2014•Document ID: 10217729
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
08-062-14
Date Added:
August 15, 2022
Manufacturer:
DODGE
Summary
Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
Associated Products (6)
2014 Dodge Durango 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500
Associated Documents
- Download MC-10217729-0001.pdf↗
July 31, 2014•Document ID: 10141246
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mfr Comm. #:
08-036-14 REV. A
Date Added:
June 18, 2018
Manufacturer:
RAM
Summary
RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on Enhancement to navigation routing Radio display may shows ?Please insert USB Stick? Enhancement made when video is display in radio when using PAL format video disks Corrected the temperature slider bar not updating on Manual Temperature Control vehicles Navigation may not start or may lose position Rear camera may show a black screen for 3 seconds upon going to reverse Enhancements for iPod or iPhone devices that may not start playing after connecting iPod would not resume playing after a VR session or phone call Radio reset, screen lockup, blank screen or sluggish system response time Compass indicator turns off Touch screen shut down message Radio surround sound will not stay ON Driver memory feature causes Sirius XM failure Loss of radio presets Battery drain-due to radio remains on Uconnect apps don't load AM/FM popping noises and/or static Backup camera display is blank Compass direction may be inco
Associated Products (13)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10141246-0001.pdf↗
July 31, 2014•Document ID: 10141245
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
08-021-14 REV. B
Date Added:
June 18, 2018
Manufacturer:
RAM
Summary
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when
Associated Products (11)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10141245-0001.pdf↗
July 31, 2014•Document ID: 10141244
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
Mfr Comm. #:
08-062-14
Date Added:
June 18, 2018
Manufacturer:
JEEP
Summary
Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception.
Associated Products (6)
2014 Dodge Durango 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500
Associated Documents
- Download MC-10141244-0001.pdf↗
July 31, 2014•Document ID: 10062702
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
08-062-14
Date Added:
April 26, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (6)
2014 Dodge Durango 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500
Associated Documents
- Download MC-10062702-0001.pdf↗
July 15, 2014•Document ID: 10217709
Service Bulletin/Repair Instructions
EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
18-034-14 REV. A
Date Added:
August 15, 2022
Manufacturer:
CHRYSLER
Summary
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Associated Products (35)
2014 Chrysler 200 2014 Chrysler 300 2014 Chrysler Town and Country 2014 Dodge Avenger 2014 Dodge Challenger 2014 Dodge Charger 2014 Dodge Dart 2014 Dodge Durango 2014 Dodge Grand Caravan 2014 Dodge Journey 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Jeep Wrangler 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Chrysler 200+ 15 more
Associated Documents
- Download MC-10217709-0001.pdf↗
July 15, 2014•Document ID: 10141224
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
18-034-14 REV. A
Date Added:
June 18, 2018
Manufacturer:
DODGE
Summary
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Associated Products (30)
2014 Chrysler 200 2014 Chrysler 300 2014 Dodge Challenger 2014 Dodge Charger 2014 Dodge Dart 2014 Dodge Durango 2014 Dodge Grand Caravan 2014 Dodge Journey 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Jeep Wrangler 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Chrysler 200 2013 Chrysler 300 2013 Dodge Challenger 2013 Dodge Charger+ 10 more
Associated Documents
- Download MC-10141224-0001.pdf↗
July 11, 2014•Document ID: 10217708
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT
Mfr Comm. #:
23-018-14
Date Added:
August 15, 2022
Manufacturer:
RAM
Summary
Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers.
Associated Products (6)
2014 Ram 1500 2014 Ram 2500 2014 Ram 4500 2013 Ram 1500 2013 Ram 2500 2013 Ram 4500
Associated Documents
- Download MC-10217708-0001.pdf↗
July 11, 2014•Document ID: 10141223
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
23-018-14
Date Added:
June 18, 2018
Manufacturer:
RAM
Summary
Armrest Storage Compartment Lid Difficult To Latch This bulletin involves replacing the front center seat armrest storage compartment lid bumpers. Front center seat armrest storage compartment lid is difficult to latch due to hard lid bumpers.
Associated Products (6)
2014 Ram 1500 2014 Ram 2500 2014 Ram 4500 2013 Ram 1500 2013 Ram 2500 2013 Ram 4500
Associated Documents
- Download MC-10141223-0001.pdf↗
July 11, 2014•Document ID: 10063797
Service Bulletin/Repair Instructions
STRUCTURE:BODY:BUMPERS
Mfr Comm. #:
23-018-14
Date Added:
May 9, 2016
Manufacturer:
RAM
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Associated Products (10)
2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500
Associated Documents
- Download MC-10063797-0001.pdf↗
June 6, 2014•Document ID: 10139662
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
18-034-14
Date Added:
June 11, 2018
Manufacturer:
CHRYSLER
Summary
P0520- Engine Oil Pressure Sensor Circuit This bulletin involves replacing the oil pressure sensor with a revised part. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0520 - Engine Oil Pressure Sensor Circuit
Associated Products (30)
2014 Chrysler 200 2014 Chrysler 300 2014 Dodge Challenger 2014 Dodge Charger 2014 Dodge Dart 2014 Dodge Durango 2014 Dodge Grand Caravan 2014 Dodge Journey 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Jeep Wrangler 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2013 Chrysler 200 2013 Chrysler 300 2013 Dodge Challenger 2013 Dodge Charger+ 10 more
Associated Documents
- Download MC-10139662-0001.pdf↗

← Back to Ram 2500