Ram 1500 Complaints (2023)

194 consumer complaints on file.

#11594103June 13, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Truck stalls and immediately goes into park and throwing trucks parking brake on. While driving on the road and in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592510June 4, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving approximately 45mph electronic emergency brakes engaged almost causing wreck. At approximately 20 mph they disengaged and I was able to continue driving. No traffic I'm front of me and no debris to trigger "near miss".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592508June 4, 2024
ELECTRICAL SYSTEM
Left turn signal does not disengage. Brights flash randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589388May 17, 2024
ELECTRICAL SYSTEM
Truck stalled suddenly, indicating a flashing message of electrical error of stability assistant. Truck restarted with a yellow engine light on, but would not allow dial to shift into drive. Automatic correct transmission would pull it back into park. Turned engine on and off several times. Once responsive to Drive option, attempted to leave congested traffic area. Moving for 5 minutes now at 35 mph with emergency lights, Truck stalls again. Engine can be restarted but will not hold in Drive. RAM 1500 is new, owned for 4 weeks now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584197April 20, 2024
UNKNOWN OR OTHER
12 inch head unit ( UConnect 5 System) This is a constant problem with all of the Uconnect 5 systems with various issues. All due to software issues. Sometimes it gets so bad that you can’t even connect with Uconnect service and SOS In case of an emergency.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580398April 1, 2024
FUEL/PROPULSION SYSTEM
Started vehicle up cold. Drove two miles. Stopped at stop sign for a few seconds, then pull out onto highway. Vehicle stalled and would not accelerate; engine still barely running but no power. Pulled on to shoulder. Vehicle seem to correct it self after about 30 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579083March 23, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving and slowing for a traffic light, my 2023 Ram 1500 Limited 4X4 began to immediately slow, and I observed the gear selector engage from drive to park, back to drive and back to park, and engaging the emergency brake. The vehicle ceased operating. I was able to engage the emergency flashers and restart the vehicle. All of this occurred while in traffic. This is the second occurrence. The vehicle has approximately 4000 miles. The first time this occurred I took the vehicle to the dealer. They dealer indicated there was no codes found indicating any trouble of this sort. The first time the vehicle had approximately 1,489 miles (Moss Brothers of San Bernardino, Ca) Invoice #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576043March 7, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
I purchased this vehicle from the dealership on Nov 24, 2023. On Dec 9th, 2023 I found evidence of mice chewing and droppings. I checked the air cabin filter and there was evidence of mouse droppings and chewing as well. I set traps and caught three mice. I took the vehicle to the dealership to identify where they were coming in from and to assess what kind of damage was done to the vehicle, as it was smelling very bad even after changing the air filters. The dealership stated that this was not covered under warranty because it is not a mechanical problem and that I had to go through my insurance and submit a claim before they could proceed with removing the dashboard to investigate damage to the firewall. I received approval from my insurance after submitting a comprehensive claim and the dealership took apart the entire dashboard as well as several other components. They stated that they found evidence of mice droppings, but could not identify where they were coming from, so they put everything back together and returned the vehicle to me. Yesterday (March 6th), I again saw new evidence of chewing near the gas/brake pedals as well as at the air cabin filter. I called Ram to complain about this but they stated that it is not a mechanical issue. However, I believe they need to investigate and fix this problem because it is a structural issue that is permitting mice to enter and damage my vehicle and children's car seats, and the firewall between the engine and cabin could be compromised. More importantly, it is a health hazard with the mouse droppings and urine propagating throughout the ventilation system. Your feedback and support would be greatly appreciated to have Ram resolve this issue with my vehicle. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571757February 13, 2024
STRUCTURE:BODY
Tailgate unlatched and dropped into open position while driving without any action to cause the tailgate to open. Resulting in damage to tailgate from a trailer which was being towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571333February 11, 2024
UNKNOWN OR OTHER
I was sitting at a green light yielding to oncoming traffic while waiting to turn left. When I had the ability to safely turn left, I attempted to hit the gas and accelerate. However, the vehicle died shifted into park automatically and set the electronic parking brake I had to restart the truck and manually undo the electronic parking brake before I could move when I contacted the dealer they acted like they have never heard of this issue before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568363January 28, 2024
UNKNOWN OR OTHER
The truck was purchased brand new and from day one I have complained of a petal hesitation. From a stop if you start very slowly you have normal acceleration. If you are rushed and step down fairly quickly nothing happens so you step down some more and you get a very abrupt jackrabbit starts and will spin the tires. It is bad on dry pavement but becomes a serious safety problem on a slick road. I also know of three 2023 ram trucks that have the same problem that I do. The dealer has not been able to diagnose or fix the problem. They replaced the transmission with less than 10,000 miles on the truck and it did not solve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567517January 24, 2024
POWER TRAIN
The contact owns a 2023 Ram 1500. The contact stated that on three separate occasions, while driving at various speeds, the vehicle downshifted to the first gear inadvertently. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer however, the failure could not be replicated. Additionally, the ERS was disengaged. The manufacturer was notified of the failure. The failure mileage was 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565768January 16, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I brought the 'new to me' truck to the dealership 2 weeks after purchase to address a known recall and a Customer Satisfaction Notification. The latter related to the PCM software to address an issue of staling (08A). No problems were experienced before the service nor were any services noted on the Carfax for stalling before purchase. Four days after the recall and Customer Satisfaction Notice were addressed, I approached a stop sign with intentions to turn right. I slowed, but not to a complete stop, as I could see that no one was approaching from either direction and rolled thru the stop. I took my foot off the gas as I slowed (guessing to 3 mph) and applied the brake to make the turn when the engine stalled and engaged the parking brake and flashers. I was able to restart the vehicle following the dash instructions, however, this could have been a disaster if someone had been coming from my left of an impatient driver was behind me. The issue has not recurred since happening 3 days ago and the vehicle was taken to the dealership today (records of original visit and second visit attached). No warning message or sounds before the incident. Auto start/stop was turned on at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562366December 28, 2023
ENGINE
Truck stalls when slowing to a stop and continuing to drive before fully stopping. The truck shuts down and the emergency brake is activated. It needs to be switched to Park, restarted, emergency released and then switched to park. Being stalled on the road has been dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562089December 27, 2023
POWER TRAIN, ELECTRICAL SYSTEM
It was very cold and the vehicle was moved to the drive from the street and left running by [XXX] in Eagle, CO. It was loaded with ski gear and driven 28 miles to Vail by [XXX] . It was unloaded and driven one mile to a parking lot, parked, and turned off. After skiing the keys were not found so the truck could not be started and five passengers were stranded in Vail. Eventually the keys were found on the kitchen counter in Eagle. The vehicle ran over 25 miles without the key or warning that the key was not in the truck. Had this been a wilderness snowshoe trip without cell coverage, the results could have been deadly. It was a rental vehicle and the products [XXX] and [XXX] drive do not allow driving without the key. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559169December 8, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558863December 6, 2023
ENGINE
Stretch belt that run the water pump from the crankshaft failed while driving. Less than 10k miles on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558679December 6, 2023
EXTERIOR LIGHTING, STEERING, VISIBILITY/WIPER
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557736November 30, 2023
UNKNOWN OR OTHER
This Ram 2023 seems to have slipped from Park to DRIVE. Purchased New Aug 13, 2023 November 3 2023 I placed the vehicle, while on/running, in Park ...........exited the vehicle driver and shut the door, went into the passager compartment (opened the passanger door to remove an item from back area), closed that door, walked around and behind the vehicle ........................... only to return to the vehicle, approximately 6 seconds later, to see the vehicle moving on its own, and ended its travels into a parked Mercedes. No persons in either vehicle during collision. When I got in and placed my foot on brake- I shut down the vehicle and noticed it was in Park. (!).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11554739November 12, 2023
ENGINE
When trying to enter an interstate going at a slower speed, the car jumped from drive to park. The vehicle could not be driven. I was able to pull over safely. If it had happened in traffic or at a higher speed, it could have been very dangerous. The engine issue light came on shortly later. The vehicle is at the dealer now. They haven’t been able to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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