Ram 1500 Complaints (2022)

637 consumer complaints on file.

#11703989December 9, 2025
POWER TRAIN, SUSPENSION, ELECTRICAL SYSTEM
RAM does over the air software updates. An update they did early summer 2025 was likely for the RAM RHO and not the TRX. A lot of features changed to RHO graphics and the U Connect 5 system became unstable and would not load properly. While in this state, the ability to select vehicle functions was not possible. (Radio, suspension selections and modes, air conditioning etc.) Attempting a reset proves unsuccessful and the only way to get the system to reset is to turn the vehicle off for a period of time or disconnect the battery for a time. This makes the system work for a while until it decides to be unstable and not load properly again. It does this at inopportune times and is very annoying, and I feel makes the vehicle unsafe. The sad thing is the vehicle was working nicely before this OTA update and RAM seems extremely slow to acknowledge the issue. Almost all of the graphics now show RHO instead of TRX and one wonders what this has done to the performance of the vehicle since they have different power trains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703835December 8, 2025
ELECTRICAL SYSTEM
I experienced a complete electrical system "shut down" or failure, on November 29, 2025 while driving from Stillwater to Oklahoma City, Oklahoma. It is available for inspection. However, I have replaced the battery as recommended by Quail Springs Automotive to get it back on the road again. I was driving my daughter home, and was making a right-hand turn off of Memorial onto north May avenue when the electrical system failure occurred and the steering and brakes failed causing the truck to jump the meridian and come to rest in the inside lane of northbound traffic just beyond the intersection. Oklahoma City police were called to provide assistance and mitigate oncoming traffic. The battery light came on and the Stop/Start function light came on at some point in the trip, but I'm not sure of the sequence or timing. The whole experience scared both of us to the core.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703752December 8, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting Uconnect 5. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. These issues have been ongoing for over a year now without correction and Ram has no answer on when there will be a fix. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703742December 8, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Radio reboots without notice(sometimes volume is very high), black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703513December 7, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system. The issues began after forced over-the-air updates from the manufacturer early in 2025. The most concerning defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, backup camera, vehicle settings, seat controls, suspension annd steering settings, and performance gauges. This inability to access multiple functions creates an immediate safety hazard, including as a major distraction to the driver while the vehicle is in motion. Another highly concerning problem frequently observed includes a screen “spasm” where all visual displays are jumping around the screen and blinking multiple times per second, rendering the entire system useless. Even when these significant issues are not present, multiple distracting issues continue to persist including wireless CarPlay/Android Auto failures and glitches - again while the car is in motion, causing major distractions. These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703382December 6, 2025
ENGINE
Both Exhaust Manifolds/Bolts Had to be repaired, one manifold was warped and one cracked. Concerned about the risk and symptoms of CO poisoning. Took it to a repair shop who confirmed and repaired the vehicle. Have spoken with 3 other people who have had similar issues on their trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703350December 5, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
2022 Ram 1500 5.7L eTorque Stalling mild-hybrid HEMI would shut off unexpectedly while traveling at low speeds, prompting the vehicle to shift into park and engage the emergency brake. intermittent ability to restart. the battery fault symbol lighting up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702968December 4, 2025
SUSPENSION, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Forward Collision warning randomly stops working until a restart. My TRX has multiple suspension modes, since the update I am stuck in Off Road mode, which means my suspension is very loose and not really meant for on road driving. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702960December 4, 2025
ELECTRICAL SYSTEM
My 2022 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: black screen while driving, loss of HVAC, camera not available, system rebooting, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702807December 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The radio in my truck keeps displaying a message about my uconnect not working and to seen an authorized dealer. This message blocks my view of my backup camera as well as creates a distraction while driving. After this message appears, my assist and SOS buttons no longer function as intended. The dealer has replaced multiple components related to this issue and have not resolved the problem. A substantial amount of people online also have this same complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702798December 3, 2025
ENGINE
eTorque system is failing. Last week when stopped for a red light my truck stalled and would not advance when I applied the accelerator once the light turned green. My vehicle is supposed to ¨wake up¨upon touching the accelerator after going on ¨sleep mode¨whenever stopped. This did not happen and I was nearly rear ended by the vehicle behind me when my vehicle did not engage properly when applying the accelerator to move forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702701December 3, 2025
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
I would prefer that the vehicle be bought by RAM due to the unsafe issues ie . (the vehicle stopped at a all of the sudden while driving ,the emergency brake activated while driving, the transmission gave out and would not accelerate while driving on the highway, my wife and I could have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702628December 3, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I own a 2022 Ram 1500 Bighorn with approximately 84,000 miles. This vehicle has repeatedly experienced a severe safety defect that began around 20,000 miles. On four separate occasions, the truck has suddenly decelerated in traffic without warning, would not shift out of gear, and in some cases would not shut off even when pressing the start/stop button. During the most recent incident, I was unable to pull over safely because the powertrain locked up, putting myself and surrounding drivers at extreme risk. My wife and I as well as a good Samaritan stranger almost got ran over while checking to see what's wrong. Police showed up and called for a tow truck, since the incident was happening in a state hwy. Each time I brought the truck to the dealership, I showed photos and videos of the issue, but the dealership claimed they could not reproduce it. Now the dealership is telling me I must pay $1,127 just for them to look inside the transmission, and potentially $2,800–$11,000 for repairs. This is a safety-critical defect that began well within the warranty period and has progressively worsened. A sudden loss of power and inability to control the vehicle is dangerous and could result in a crash, injury, or death. I believe this issue should be investigated for a recall or manufacturer responsibility due to multiple reports of similar failures in Ram 1500 models. I have videos of the incidents in 2025 at 80k miles, and a video in 2024 at 43k miles that show the live incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701623November 26, 2025
EXTERIOR LIGHTING
The onboard computer system, despite detecting a burnt out tail light, did not alert me. I happened to notice the tail light was not on because I remote started the vehicle, which turns on certain lights to indicate successful remote start, and I happened to notice the discrepancy in lighting when I walked up behind the vehicle. The fact that the on board computer system knew the light was out, and did not inform me could have put myself, my occupants, and others on the road at risk of collision and injury due to reduced marking lighting. Upon discovering the issue, I drove to the nearest auto parts store and purchased and installed a replacement bulb. The vehicle has not been inspected by the manufacturer, police, insurance, etc. There were no warning messages or lamps, however a scan with an OBD reader at a later date revealed a "conformed fault code" "B16D7-15 Left taillamp 1 Control-Circuit Short to Battery or Open"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701622November 26, 2025
UNKNOWN OR OTHER
The vehicle had been in operation for approximately 10 minutes. While driving at highway speed on a downhill arterial road with a curve at the bottom, the infotainment system switched from the active screen to a small banner advertisement for complimentary Sirius XM radio service. This banner advertisement disabled all infotainment based actions including the previously displayed information, radio control, climate control, navigation guidance etc. Powering off and powering on via the easy to reach power button did not clear the system state. The only way to clear was to touch the small dim "X" button on gray background which was on the upper right hand (but below corner) portion of the screen. This was extremely difficult to locate and was completely invisible until after the road curved, casting enough shadow on the screen to make out the low contrast input. Having an unexpected superfluous pop up with a difficult to dismiss mechanism which prevents necessary in motion adjustments such as receiving driving guidance, muting audio, or activating defrost systems is distracting and dangerous to myself, and potentially other occupants, as well as to other vehicles and/or pedestrians which may have been present. The vehicle has not been inspected by the manufacture, police, insurance, etc. No other warning lamps or messages associated with this issue were displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701481November 25, 2025
UNKNOWN OR OTHER
Back window of 2022 Dodge Ram is improperly sealed during manufacturing, and water is seeping into backseat area. Safety Concerns: 1. Water seepage: Indicates the rear window seal was not properly installed or has failed prematurely. 2. Glass stress: Continuous water pressure and poor sealing can weaken the bond between the glass and frame, increasing the risk of cracking or shattering. 3. Passenger safety: If the window breaks under stress, rear passengers could be exposed to sharp glass fragments. This was a recall on older Dodge Ram models and needs to happen in 2022 models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701476November 25, 2025
STEERING
NHTSA Vehicle Safety Complaint — Date of Incident: November 23, 2025  Vehicle: 2022 Ram 1500- E-Torque  VIN: [XXX]   Location: Battlefield Blvd, Chesapeake, VA Description of the Safety Issue: On November 23, 2025, my wife was driving our 2022 Ram 1500 E-Torque with our three older children on the way to the park. While traveling on Battlefield Blvd in Chesapeake, VA, the steering wheel suddenly locked up without warning. At the same moment, a red warning light appeared on the dashboard with an icon that resembled a steering wheel. The steering wheel froze and pulled the truck sharply to the right, causing her to lose control. The vehicle then veered off the road and crashed into an electrical pole. There were no prior issues or warnings before this sudden failure. This was a complete and unexpected loss of steering control, creating an extremely dangerous situation that put my family at serious risk. Injuries / Damage: •Vehicle sustained front-end damage from striking the pole. •My wife is currently suffering with pain in the back of her neck area. Additional Notes:  I am requesting that NHTSA investigate this issue, as it appears to be a significant safety defect that could potentially affect other Ram 1500 E-Torque vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11701367November 24, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
i was driving my truck in a parking lot going roughly 10MPH when the truck slammed on the Emergency brakes. the check Engine light started flashing as well as truck going into power save mode. I've had the truck checked and looked at at a ram dealer in Barstow CA for the same issue. they said they fixed it. how ever the same issue just happened again i filed a complaint that time as i was almost rear ended reference number 11688552 on 19 September 2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701229November 24, 2025
ELECTRICAL SYSTEM
Rear Defroster overheated which caused it to burn my rear window in my truck and shattered my rear window. The window was directly behind my son’s car seat, thank goodness he wasn’t in the vehicle when it blew. I’ve found multiple instances of this issue happening across social media pages Ram looked at it today and said it isn’t their issue. The only warning I got was the smell of burning electrical 5 minutes before it blew.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700954November 22, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was stopped at a light and my dash light started beeping and flashing at random and the truck just shut off. My parking break got randomly engaged and the truck went back to P mode even though it was in drive prior. I turned the truck back on and the break wouldn’t release and I couldn’t turn the knob to drive. Had to turn it off again and after about 2 minute it left me drive again. Second time and I just bought this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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