Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11435711October 6, 2021
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2019 Ram 1500. The contact stated that the rear window frame fractured and caused water to penetrate the vehicle and damaged the wires located in the driver’s side rear passenger’s seat and rear passenger’s side seat. The vehicle was taken to an independent mechanic. The mechanic replaced the rear window frame unit and glass. The vehicle was repaired. The manufacturer was contacted. The approximate failure mileage was 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435210October 2, 2021
UNKNOWN OR OTHER
The instrument cluster in the vehicle providing all information to the driver does not work properly. When the temperature is hot outside or the vehicle is in direct sunlight for extended period of time it will not come on. This I lose all safety alerts, as well as odometer readings and other standard readings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434456September 27, 2021
STEERING
The contact owns a 2019 RAM 1500. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433533September 19, 2021
VEHICLE SPEED CONTROL
While passing pushed pedal to floor and it stayed there. got to over 100 MPH before I hit the brakes hard and the over ride kicked in. Had to pull the pedal off the floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433542September 19, 2021
AIR BAGS
My wife was in an accident where she hydroplaned, struck center barrier cables, went head on into a guardrail and was flipped 180 degrees and not a single airbag deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11433132September 15, 2021
SERVICE BRAKES
Based on the inspections and investigation arranged by the insurance group (attended by the vehicle and braking system manufacturers), a “seized caliper” was the cause of a 2019 incident that nearly killed a family traveling from Illinois to Florida. A 2019 DODGE RAM was rented from Enterprise Rent-a-car (Illinois), for the purpose of transporting a family (and their personal belongings) to their new home in Florida. 8 hours into the trip, the truck was traveling 65-70 mph on I-65 South when smoke began emanating from the rear, drivers side tire area. The driver pulled to the side of the road to inspect the issue, and immediately spotted flames near the drivers side, rear tire. The flames were directly beneath the fuel tank, leading the family to abandon the vehicle. 911 was called and the county fire department arrived approximately 20 minutes later. The vehicle was fully engulfed in flames, and was a total loss. Fortunately, no one was (physically) hurt. Kentucky State Police also attended the incident, transporting the family to a local DQ for them to wait for their replacement rental vehicle to be delivered. This incident occurred on May 31, 2019. Disappointing is the best way to describe how Dodge and Bosch have handled this incident. Ilco, the insurance group acting on behalf of Enterprise Rent-a-car, completed a thorough inspection process, which suggested that a seized caliper was the cause of the incident. The family involved were verbally notified on the findings. End of story
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11433144September 15, 2021
STEERING
When making right and left turns at slow speeds, I hear a buzzing noise and vibration in the steering wheel. I also feel a slight clunk when shifting between 2nd and 3rd gear. I'm afraid if I keep driving with this issue, this may cause a possible lost of steering/control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432681September 12, 2021
STEERING
I WAS PULLING OUT OF THE PARKING LOT AT WORK AND THE STEERING LOCKED UP, LUCKILY I WAS GOING SLOW AND WAS ABLE TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432230September 8, 2021
STEERING
When turning left at speeds over 40 mph the steering sticks or loses power assist when coming out of the turn. Turning to the right is unaffected and works normally. Been to the dealer with this complaint twice, each time they said there was no fault code and they could not find a problem. Driving at highway speeds in traffic can be very scary, anyone that drives this truck and is not aware of this steering issue could result in a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432231September 8, 2021
ELECTRICAL SYSTEM
I had the vehicle in park. When i shifter the knob to drive everything completely shut off. The screen said to press the petal and start the vehicle. It wouldn't do anything. After a bit i was able to press the ignition button a few times to cycle and start the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432232September 8, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
The headlights will flicker. Coming off a stop the parking break would flash as a failure and not available. Goes on and off along with a few lights on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432062September 7, 2021
UNKNOWN OR OTHER
Rear tailgate opens randomly while driving. Tailgate has power locks. Vehicle has short bed. Luckily my cargo has not fallen out but this could be a safety issue for people behind me or cause damage if I’m hauling a trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431471September 2, 2021
ENGINE
I was driving down the hill on a state freeway and the engine completely shut off. The drive light was flashing but I was unable to do anything or even indicate with flashers or turn signal. I was able to move to the side of the road where I shut the key off. The car did not immediately restart. But after sitting for a bit, restarted and drove fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431361September 1, 2021
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I purchased my truck new in Nov 2019. Since then I have had four different occasions where my truck has stalled while driving at low speed or while shifting from drive to reverse. Two of the occasions I was pulling away from a stop and the truck stalled and I was stuck in the middle of the intersection until I put the truck in park and restarted. Luckily there was no cross traffic so there was no danger in this situation but it could have been much worse. The last occasion happened a couple weeks ago when I was moving my truck in my driveway. I shifted to drive and pulled forward then put my truck in reverse. As I put my truck in reverse it immediately stalled. I put it in park and was able to immediately restart it. However, it did have a check engine light on. The next morning I was going to take the truck to the dealer to have the light checked but it had cleared itself and there are no codes stored so the dealer can't do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431071August 30, 2021
ENGINE
2019 DODGE RAM. CONSUMER WRITES IN REGARDS TO ILLUMINATED SERVICE LIGHTS. THE CONSUMER STATED THE ENGINE LIGHT, BATTERY LIGHT AND ADAPTABLE CRUISE CONTROL WARNING LIGHTS ILLUMINATED ON MULTIPLE OCCASIONS. WHILE DRIVING, THE VEHICLE LOST POWER STEERING, LEAKED A LIQUID, SMOKE EMITTED FROM UNDER THE HOOD AND THE DASHBOARD WENT DARK. ALSO THE TAILGATE OPENS INTERMITTENTLY, RADIO SHUTS OFF INDEPENDENTLY, VOLTS ARE READING LOW, AND BATTERY IS IN SAVER MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430131August 23, 2021
STEERING, SERVICE BRAKES, UNKNOWN OR OTHER
This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that Chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429714August 19, 2021
VISIBILITY/WIPER
Automatic folding side mirrors have failed 3 times on my Ram within the last 3 years. The internal components seem to fail and cause the mirror to fail to fold in and fold out properly which causes a loss of visibility. I've had both mirrors replaced so it is not specific to one side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429127August 14, 2021
ELECTRICAL SYSTEM, POWER TRAIN
Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have Vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428948August 13, 2021
ENGINE, FUEL/PROPULSION SYSTEM
The exhaust system builds up soot and causes the vehicle to malfunction or require excessive EGR cleaning. My vehicle has been in 4 times for the same issue. The dealership admitted they have had many of the same vehicles in for the same issue. It will freeze up when driving and prevent going forward. I have called Ram and they refuse to consider anything because my issue is a maintenance issue the dealership already told me should not be necessary until 60,000-90,000 miles and I should know it will need to be done every 10,000 miles if I do not drive more than I do. I was never informed of the issue when purchasing the vehicle brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428702August 11, 2021
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION:SWITCH
The contact owned a 2019 Ram 1500. The contact stated that while inside of her residence the vehicle was parked in the driveway when without warning the vehicle independently engulfed with flames. The fire department was contacted and came out to the resident and extinguished the flames. A police report was filed. The vehicle was deemed a total loss by the insurance adjuster who was contacted and came out to the resident. The vehicle was not towed. The dealer was contacted and informed the contact that no recalls were under the VIN. The manufacturer was made aware of the failure and started an investigation. Damages from the flames were done to the left side of the contact residents. The failure mileage was unknown at this time.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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