Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11485748September 21, 2022
SEAT BELTS, POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while driving 30 MPH, he pulled on his seat belt for adjustment and the seat belt would not retract. The vehicle was taken to the dealer and the mechanic stated the vehicle was not included in NHTSA Campaign Number: 20V580000 (Seat Belts). The vehicle was not repaired. On another occasion, the contact stated while driving 40 MPH, the vehicle would not accelerate as needed with a roaring sound coming from the vehicle. The contact stated that while decelerating he heard a clicking sound as if the transmission had shifted gears. The contact stated the vehicle accelerated and then operated normally. The vehicle was taken to the dealer and the contact was informed that the vehicle was not under warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was not under recall. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485260September 19, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Digital dash display very seldom lights up so I can't track tire pressure, mileage and warning lights It should light up when the door opens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485336September 19, 2022
VISIBILITY/WIPER
Over time, the folding mechanism of both side mirrors have deteriorated to the point that the mirrors move with wind resistance while driving. The side mirrors need to be constantly adjusted while driving to maintain visibility. This is a widely recognized issue among Ram 1500 owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484721September 15, 2022
STEERING
Three weeks ago, my electrical power steering failed in a parking lot. This locked up the steering wheel going 10 mph. After this, the steering wheel was extremely difficult to move and almost resulted in a collision. I then restarted my truck and the issue went away; however, my steeirng wheel continued to drift and not maintain a straight direction. Two weeks later, roughly 700 miles, the same issue happened again. This time, however, I was travelling roughly 65 mph when the steering failed. A warning popped up on the dashboard only after the steering system failed. This was extremely dangerous because had I not been on a straight road this would have certainly caused my vehicle to crash. This issue was confirmed yesterday by my local Ram dealership. They told me and quoted me that I need to have my "Electric Power Steering Module (Rack)" replaced. The vehicle has not been inspected by Mopar or the FCA, but I did talk to the FCA on the phone--they refused to help. The warning light appeared both times during steering failure, but after the steeirng had already failed--no advance notice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484441September 14, 2022
FUEL/PROPULSION SYSTEM
The problem I’m having it does not let me add fuel into the tank. Without cutting off fifty times when I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484527September 14, 2022
STRUCTURE:BODY
Rear window area not sealing properly from issues with body causing water to leak into the cabin. This is causing mold growth, electrical shorts and possible fires. There are hundreds of trucks dealing with this issue discussing this via online forums. Many are breaking the rear windows just to have insurance fix it, some are slapping silicone everywhere to stop the leaks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484265September 13, 2022
ENGINE
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 60-70 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to a faulty engine with the Etorque system. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was approximately 71,623.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484327September 13, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2019 Dodge Ram 1500. The contact stated while driving 30 MPH, the gear shifter inadvertently shifted out of drive(D) and the vehicle would not accelerate. A warning message was displayed to “Return Shifter to park(P) then Shift to Desired gear". The contact was able to pull over, turn off and restart the vehicle, and the vehicle started operating normally. Several unknown dealers were contacted and all stated that they had not heard of the failure before. The contact was advised to continue driving the vehicle and if the reoccurred, to contact the local dealer for assistance. The manufacturer was contacted and notified of the failure. The failure mileage was 54,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484022September 12, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
Twice now the truck has acted like the gas pedal was stuck down even though it was fully released. The first time I was parking in my carport, I had just put the truck into park, and the rear tires started spinning and spitting rocks. I had to shut the truck off to get it to stop. If I hadn't had the brakes on to stop initially I would have went through the wall in my carport. Took the truck to the dealership, they said there was a recall on the floor mats, they replaced those, and sent me on my way saying that was the problem. The second incident was a week later while approaching red light at a downhill intersection I applied the brakes, but the truck continued to accelerate aggressively. The rear of the vehicle started to slide back and forth from the force of the tires spinning. I was going to hit the vehicle in front of me, so I had to forcefully put the truck from drive straight into park and turn the engine off. I had to flatbed the truck back to the dealership due to safety concerns, they kept if for seven days, and when I went back they said they couldn't find anything wrong with it. They said perhaps it's driver error and wouldn't say much else ,and they won't do anything about it because they couldn't get the truck to replicate what happened to me. The paperwork they gave me shows that only drove the vehicle one mile at best.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481460August 26, 2022
AIR BAGS, SEAT BELTS
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph . The air bags did not deploy and the drivers seat belt failed to latch . The passenger seat back latched
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11481212August 25, 2022
ELECTRICAL SYSTEM
The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481090August 24, 2022
POWER TRAIN
On 07-20-22 I was driving home from work in the evening around 5:45 pm, out of nothing, i noticed my temp gauge starting to rise. It rose up to alarm level (overheating). I slowed down and pulled over, and noticed the temp gauge starting to drop down to below overheating but still above normal. Note: I live 4.7 mile away from work and the highest speed limit on my way home is 55mph. I limped slowly with the truck while paying attention to the temp gauge until i pulled up in my drive way. When I opened the door of the truck, i was hit by a huge cloud of white smoke coming from underneath the truck. I shut off the truck and moved away quickly. I noticed a reddish fluid coming from underneath the truck. I could not tell what it was at the beginning but it was oily. Later on I realized it was transmission fluid mixed coolant. Note: transmission fluid is flammable. Due to distance of 4.7 miles distance to my house the truck (exhaust) had not warmed up enough to ignite the transmission fluid. It was later identified by Mike Shaw dealership in Greeley CO, that the heat exchanger (from the radiator) on the transmission body had failed and transmission fluid and coolant mixed rendering the whole transmission void. I was lucky i drive a short distance otherwise the truck would have caught on fire. The truck was towed from my drive to the dealership by my insurance. I am raising the concern because i saw a report by a 2019 Ram owner on your website who had the same experience and unlucky to him, his truck caught fire and burnt down. See January 5, 2022 report NHTSA NUMBER 114446344. I bought the truck brand new on January 1, 2019 in Greeley CO. I am the only owner and driven mostly home to work and occasional trip, very minimal towing averaging twice a year. My truck has little over 70k mile on it. Today, over a month after the incidence i am still waiting to receive the truck from FCA/Dealership back. I was promised to have it back over a week ago. And, cost is going up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480462August 21, 2022
UNKNOWN OR OTHER
Sunroof EXPLODED/SHATTERED while I was driving. Caused me to run off the roadway to the right shoulder and almost collided into a Electric Pole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479927August 18, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479771August 17, 2022
STEERING
The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479582August 16, 2022
ELECTRICAL SYSTEM, VISIBILITY/WIPER
3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479639August 16, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479127August 13, 2022
SUSPENSION
The sway bar bushings failed under 36000 miles. I had been hearing a clunk since 25000k, and it was only diagnosed at 35000 miles. The issue started in Feb 2022, fixed in July 2022 under warranty. Initially looked at by Lindsay CDJR in Manassas VA. Second look by Farrish CDJR in Fairfax. June 2022. Repaired by Lindsay CDJR in Manassas VA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478868August 11, 2022
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while making a left turn, the warning message illuminated on the instrument panel stating to " Place vehicle in Park and place it back into Driver" and placed itself into neutral. The contact shifted the vehicle to park and shifted it back to the drive position and the vehicle operated normally. The vehicle was taken to the dealer for diagnosis, and they replaced the shifter assembly, but the failure persisted. The vehicle was taken back to the dealer, and they stated that PCM and TCM were updated, but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478459August 9, 2022
POWER TRAIN
Service shifter message locks the vehicle in park. This can be life threatening if in a remote area or other area when a movement of the vehicle is required for safety
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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