Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11519677April 30, 2023
ELECTRICAL SYSTEM
Parking sensors will activate at random times when nothing is around or in proximity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519470April 28, 2023
ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine and voltage warning lights were illuminated. The vehicle was taken to an independent mechanic who informed him that the eTorque system was not charging the battery as designed. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518875April 25, 2023
ENGINE, FUEL/PROPULSION SYSTEM
2019 Ram Ecodiesel 3.0. I was Driving back to work on Easter Sunday 2023 after visiting family. It was a 5 hour trip, I was halfway through when the engine started making a loud banging sound. I pulled over & the engine died and would not turn over. I am sure the engine threw a rod, two other driver stopped & asked if everything was ok because they could hear the engine noise from their cars when it happened. There were no check engine lights or messages before or during the engine failing. I had to get a tow truck & tow it to the nearest dealer. It has been at the dealer for 2 weeks, they still have not diagnosed a problem but said if it is the engine it is on backorder & they don't know when it will be fixed & they refuse to give me a loaner. The truck is still under powertrain warranty. Where is my consumer protection? It is beyond frustrating to pay big money for something & not have what you paid for. I bought the truck for reliable transportation & Ram refuses to give me another vehicle. I am still having to pay insurance & car tag fees for my truck while I wait for an answer from the dealer, I have no idea if they will warranty it or when the truck will be repaired. On a separate note there is also an open fuel pump recall on my truck that is close to a year old with no ETA on a fix. I did not purchase a vehicle with plans to never have the recall fixed, I had one RAM dealer in Laurel, MS tell me it was an unrepairable recall & they were not even interested in purchasing my truck or a trade in due to the recall before my engine failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518944April 25, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I’m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won’t cover this. Major defect, websites easily accessible with the same issue I have encountered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518078April 20, 2023
ENGINE
MY VEHICLE IS A 2019 RAM 1500 LARAMIE WHICH DEVELOPED A TICKING SOUND ON THE PASSENGER SIDE OF THE ENGINE. AFTER DOING MY RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THE RAM HEMI ENGINE ON BOTH THE DRIVER AND PASSENGER SIDES. THERE ARE MANY OWNERS STATING THAT THIS IS DUE TO THE ENGINE MANIFOLD OR BOLTS AND SOMETIMES BOTH CRACKING FROM WARPING OF THE MANIFOLD. AFTER INSPECTION, THE MANIFOLD AND BOLTS ARE BOTH CRACKED AND NEED TO BE REPLACED. THIS SEEMS TO BE MORE THAN COMMON AND AN ONGOING ISSUE WITH THIS VEHICLE AND CHRYSLER NEEDS TO ADDRESS THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517776April 19, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
The radio system Uconnect the backup camera screen freezes in position causing confusion while backing up. My truck has 22,000 miles on it they say it's not covered under warranty and they cannot fix the problem the screen is also delaminating on the radio which causes function of the controls to network and very distracting while driving down the road. Difficulty changing radio stations and the system automatically changes and does things for you it even tries to call SOS for you for no reason at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517850April 19, 2023
ELECTRICAL SYSTEM
Vehicle purchased from new, and serviced appropriately. 4/18/2023, started vehicle in am and drove 30 minutes. Stopped and parked, and vehicle failed to turn off when using start/stop button. Unable to shut vehicle down. Drove to dealer 30 minutes away, and tested where start/stop button jammed/inoperable. Danger associated that vehicle is unable to be shut down in any way if button is stuck (possible defective manufacturing), and vehicle is unable to be stalled to shut vehicle down. Vehicle must have battery disconnected or run out of fuel in order to stop in these circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517648April 18, 2023
ENGINE
To my knowledge this is a very common issue with the 5.7L Hemi. My 2019 Ram 1500 Classic bighorn that currently sits at just over 51,000 miles has notorious Hemi tic. I have done my research and have found over 75 people that have had the same issue. I have heard that it is due to too many hrs of idle time but I have read and seen many videos showing that the underlying cause is due to faulty lifters, cams and also the horrible MDS. I have noticed that Ram went to the engine management system that shuts the truck off when you come to a complete stop instead of the MDS that shuts down several of the cylinders when at a consistent speed. I would like for something to be done not only for me but other customers that like the Ram trucks! This has not been diagnosed by dealership but I have worked on vehicles my entire life and have done my fair share of research on this subject! Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517168April 15, 2023
STEERING
ON SEVERAL OCCASIONS WHILE DRIVING MY DODGE RAM PICKUP AFTER ABOUT 39 MINUTES OF DRIVING THE POWER STEERING WARNING LIGHT WOULD COME ON AND THE POWER STEERING WOULD FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER. A VERY DANGEROUS SITUATION TO BE PUT IN. i TOOK IT TO MY DODGE RAM DEALERSHIP WHERE I PURCHASED IT NEW AND THE DIAGNOSTIC CODE EPS-U1601 CONFIRMED A FAILED ELECTRONIC POWER STEERING UNIT. THE DEALER REPLACED THE UNIT AT A COST OF 3275 DOLLARS . THIS DESPITE THE FACT THAT FIAT CHYSLER OF AMERICA ISSUED A SAFETY RECALL VB8/NHTSA 19V-812 FOR THIS VERY VEHICLE YEAR AND MODEL AND THE HUNDREDS OF COMPLAINTS ON VARIOUS WEBSITES FOR THIS VERY ISSUE. YET FCA AND THE NHTSA CLAIM IT DOESNT APPLY TO MY VIN, AMAZING! THERE IS A REAL ISSUE HERE THAT NEEDS TO BE ADDRESSED AND NOT GIVEN THE RUN-A-ROUND LIKE I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517107April 14, 2023
UNKNOWN OR OTHER
The rear glass develops a leaks after a year or two due to the glass sealant failing and water freezing in the crevices and cracking the plastic frame attached to the glass. This causes water to enter the cabin in a rain and wet the carpet. The leak if unnoticed, causes mold to develop on the carpet/headliner, which is a safety/health issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516218April 9, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I bought a 2019 Ram July of 2022 - I drove it home and pick up my dad to drive my old truck back (didn’t trade it in), as I was pulling up to the dealership, I experienced a huge safety issue with the truck continuing to accelerate after multiple alarms were flashing on my dash - service electronic stable control, service electronic throttle control, parking break - along with others. I pulled it into the dealership and the salesman who sold me the truck just happened to be outside - pulled up and told him I wasn’t shutting this off until we get something hooked up to it to see what the issue is.. they hooked it up and it threw a code for Traction control (I believe). They ended up keeping the truck for a week - then they said they replace a relay and the found a pinched wire…. So this happened at 32,000 miles.. Now almost a year later, the exact same thing happened tonight on Easter while I had my entire family in my truck! Went over a couple bumps on a rough corner of a road about 30 foot from a stop sign. My dash lit up like a Christmas tree with multiple alarms popping up and the truck continued to accelerate through the stop sign! I ended up getting the truck stopped in the middle of the intersection after I realized what just happened, luckily there was no one in front of me or at any of the stop signs as I went through! I was only 2 miles from mg house, so I took it slow, but the truck continued to accelerate each time I took my foot off the break! It was like hitting resume on your cruise control on the interstate after you slowed down. Finally made it home and took pictures of the alarms that were still present. Let my truck sit there for about an hour and started it up and it shows no messages stored but the check engine light is on. If tonight happened at a busier intersection, I could have put my family in a life-threatening situation! I have to other ways of transportation, I am taking a risk and putting others at risk driving to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515836April 6, 2023
STEERING, ELECTRICAL SYSTEM
While driving service power steering light came on and lost power steering. Parked car restarted light when out. Later tried to go in drive and same thing happened and won’t go out at this time. Truck is virtually underivable without power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515409April 4, 2023
UNKNOWN OR OTHER
System - 5 months after I purchased my vehicle, my 12 inch screen went black. Safety - Because the screen is black, I cannot use the back-up camera. I cannot see behind the truck. This is a major safety issue for me. Dealer - I have taken my vehicle to Fitzgerald Auto Mall in Lexington Park, Maryland and Waldorf Ram in Waldorf, Maryland a total of 6 times. The service center at Waldorf Ram tried several solutions (hard resets, replaced screen, etc.). The problem returned within 2 days. Inspection - The vehicle has been inspected by two dealerships. Warnings - There were no warnings prior to the screen going blank. This is a serious safety issue. If I can't see what's behind me while backing up, I could potentially hit something or someone. That can result in a serious crash or injury. The same issue has been happening with Ford Explorers recently. Ford issue a recall in January 2023 due to low visibility and risk of crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514888April 1, 2023
ELECTRICAL SYSTEM
Electrical System - Instrument Panel. The instrument cluster does not properly illuminate driver warnings. There is a current recall V83. My vehicle has this exact issue, but my VIN manufacture date did not fall within the recall manufacture dates, but it should have. Chrysler wants me to take the vehicle to a dealer for diagnosis, and pay almost $200.00 for it, to confirm that the instrument panel does not light up. Should not be necessary. There are no safety warnings being displayed because the display was what was recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514722March 31, 2023
UNKNOWN OR OTHER
Occasionally when I am driving whether it be slowing down at a light, stopped at a light the car will display shift car to P to drive and automatically shift itself into to P. It is very scary.I have a 2 year old daughter I am worried it will get worse and when I am driving one day it will just stop when I’m driving and someone will hit me. I have taken the truck to the dealership and they had ran updates and had said that was it when it did not in fact fix the issue at all. This is issue had started about a year ago I have less then 30000 miles on the truck. I really wish we would be heard and the problem could be fixed before someone is seriously hurt. I have read others threads and sites where it is happening to other truck owners and they take the vehicle in and the dealership tries multiple things to fix it and it has not resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514738March 31, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514749March 31, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514407March 29, 2023
POWER TRAIN
While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514471March 29, 2023
UNKNOWN OR OTHER
Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514217March 28, 2023
FUEL/PROPULSION SYSTEM
Problem refueling. nozzle/pump keeps shutting off after every 3-5 seconds causing gas to splash back. Truck was fine until 2022 problem getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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