Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11744097June 15, 2026
AIR BAGS
Airbag switch in seat was partially faulty, depending on drivers weight. Dealership pulled code and replaced the new battery with a new battery, then did the steering wheel clockspring, but the final outcome was the weight of the driver and the seat switch for the airbag. The truck is currently in the shop waiting for the seat airbag switch. I believe this to be a safety recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743639June 12, 2026
POWER TRAIN
While coming to a stop or slowing down, truck shifts into neutral on its own without driver input. Truck then makes you press brake and shift back to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743493June 11, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
The ABS control module and Hydraulic Control module are faulty and available for inspection. My safety is at risk because the vehicle will go into a skid upon hard braking (ABS not fuctioning), the vehicle will spin tires upon acceleration (traction control inoperative). The above listed components have been determined faulty by both the dealership and an independent service center. The component is on national backorder (according to the dealership) due to how common this issue is. The ABS, traction control, and brake light stay illuminated as well as the dashboard "message center". I'm in disbelief of there not being a recall for something so dangerous. I travel for work and tow my travel trailer and now am unable to do so safely. The fact that the modules are on backorder is a testament to how common this issue is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743180June 10, 2026
SERVICE BRAKES
The ABS, Brake and Traction Control indicator dash lights came on and stay on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742618June 8, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
Car accident. Repaired tires due to abs. Also backlite repair. Leaking water.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741917June 3, 2026
STEERING
Vehicle: 2019 Ram 1500 Mileage at Time of Incident: Approximately 88,000 miles The vehicle experienced an intermittent failure of the Electric Power Steering (EPS) system. While operating the vehicle, a "Power Steering Unavailable" warning message appeared, resulting in a loss of power steering assist and significantly increased steering effort. The condition occurred unexpectedly and created a safety risk by reducing the driver's ability to safely maneuver and control the vehicle, particularly during low-speed operation, turning movements, and emergency maneuvers. The vehicle was inspected by an authorized Ram dealership (Lander's Dodge Chrysler Jeep Bossier City, LA.) Diagnostic testing identified Diagnostic Trouble Code (DTC) C2217, which the dealership stated indicates an internal failure of the Electric Power Steering system and/or steering rack assembly. The dealer recommended replacement of the rack and pinion assembly for $2,600 BUT the part was on back order and could take 4 months or more before the part comes in. I'm at a loss. The failed component is available for inspection upon request. The defect placed the driver and other motorists at risk because steering effort increased unexpectedly, reducing vehicle controllability. No prior collision or damage is known to have caused the failure. The dealership has confirmed the condition through diagnostic testing. Manufacturer inspection is UNKNOWN. Police involvement is UNKNOWN. Insurance inspection is UNKNOWN. Prior symptoms included an intermittent "Power Steering Unavailable" warning message. The exact date of the first occurrence is approximately 6 months ago, but after sitting overnight the message disappeared and there was no problem. It happens sporadically. Based on the diagnostic findings and dealer assessment, the apparent cause of the incident is an internal failure of the Electric Power Steering system associated with DTC C2217.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741367June 1, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
SEVERE SAFETY HAZARD: CASCADING ELECTRICAL FIRE RISK. My 2019 Ram 1500 suffered a catastrophic electrical failure while driving. The alternator's voltage regulator melted, overcharging the system and causing the battery to boil and vent toxic sulfuric acid fumes into the cabin, creating an immediate respiratory and fire hazard. This is the direct result of Manufacturer Defect XL1/XG1 (Rear Window Leak). I have physical dealer records proving Westgate Ram held this vehicle for 19 days in Aug 2022 to fix Water Leak Code 09H2OLEAK. They returned the vehicle claiming it was fixed, but I have geolocated photos showing the window leaking heavily just 17 days later. Because the leak was never resolved, water continuously entered the rear cabin, corroding the RF Hub and creating a parasitic drag that destroyed the electrical grid. CRITICAL NEGLIGENCE: On June 1, 2026, Stellantis Corporate (Case XXX) acknowledged the severity of the fire risk by immediately inquiring if Emergency Services had been contacted, yet subsequently refused to offer a safety tow. When I attempted to escalate, their agents [XXX] , [XXX] , [XXX] , [XXX] ) refused to provide IDs. Furthermore, my phone number is now being rejected by their system; calls to their support line immediately fail or disconnect, leaving a fire-risk vehicle stranded at my residence with no recourse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740186May 26, 2026
STEERING
Electric Steering failed making it unsafe to turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740244May 26, 2026
STEERING
Loss of power steering while driving. RAM says there are no replacement parts and there is no recall on this part, steering rack and pinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739381May 21, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2019 RAM 1500. The contact stated while driving at 45 MPH, occupied with four other passengers, the contact mention deer ran across the road, and he attempted to turn the vehicle to attempt not hit the deer and the contact lost control of the vehicle causing the vehicle to merge through bruises crashing into a tree. The contact stated that no air bags deployed in his vehicle and his bumper was detached. The contact stated that he sustained injuries to his neck, back, head and leg and he stated the others sustained injuries as well, however the driver has no information on their injuries at this time. Medical attention was required. The contact mention the vehicle was towed by a collision center and was deemed a total loss by the insurance company. The contact stated that a police report was filed. The contact mentioned that the vehicle seat belts did not retract. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11739156May 20, 2026
SERVICE BRAKES
I am the original owner of the truck and the brake pads, rotors and calipers ( front and rear) needed to be replaced at less than 26,000 miles. Truck was not used for towing , or driven hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738109May 15, 2026
VISIBILITY:GLASS, SIDE/REAR
Per Warranty Bulletin D-23-17 from Mopar, I have a 2019 RAM 1500 that has the EXACT issue that MOPAR has outlined where the Power Sliding Rear window - also known as the Backlite - has a cracked frame. My vehicle has been sitting for 3 1/2 weeks at the dealership as the vehicle's rear window is leaking into the vehicle's interior and RAM/Stellanis/Mopar is not providing an update on covering the extended warranty for this manufacturing defect. A supervisor I spoke with on 5/7/26 last week at RAM confirmed that my vehicle does have the Rear Sliding Rear window addressed in this bulletin and in addition the dealership the vehicle is at has also confirmed the vehicle has the same issue with the cracked frame they've seen many times before and repaired under warranty. They are also requesting MOPAR to cover this. My vehicle is only 6 1/2 years old and well under the 8 year/150k mile extension they are providing this fix for. I have a case I opened with them which they are not doing anything to cover this with: XXX- with [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736954May 11, 2026
STEERING, ELECTRICAL SYSTEM
Lost power while driving down the highway. All the dash lights and windshield wipers turned on and lost power steering. The steering gear assembly failed without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737150May 11, 2026
ENGINE
My 2019 Ram 1500 equipped with the eTorque system experienced a sudden failure involving the eTorque/hybrid system at approximately 88,000 miles. The failure caused the vehicle to become disabled and left my [XXX] daughter and me stranded on a busy roadway, creating a serious safety hazard. The vehicle required towing and diagnosis by an authorized Ram dealership. I was informed that the failure involved the eTorque system/components and was required to pay approximately $3,298 for repairs. After researching the issue, I discovered numerous similar complaints involving Ram 1500 eTorque system failures, including reports of sudden shutdowns, loss of power, and expensive repairs. There are also pending lawsuits and NHTSA investigations involving these systems. I believe this represents a widespread safety-related defect involving the Ram eTorque system and request that NHTSA investigate these failures further. Please see attached document for further information. That letter was submitted to Ram for reimbursement purposes. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736545May 8, 2026
FUEL/PROPULSION SYSTEM
Whenever I refuel my truck the pressure in the fuel tank causes fuel to spit out of the fill neck. It is a common, known, issue among RAM trucks involving the fuel line. It takes me 20 to fill the tank up because of this issue, and I’m constantly having the fuel spitting out at me and the ground. This is a safety/fire hazard that needs to be addressed by RAM. Apparently the only fix is to replace the entire tank which is costly and frustrating. RAM acknowledges this yet they won’t fix the issue, and requires the owners to pay out of pocket to fix this. Being a safety hazard they should be on the hook for the cost. Thought it was a minor issue for a while that would only happen on occasion , but now it’s happening every time I try to fill. That’s when I did the research and found this is a normal issue. The dealer wants to charge me just for them to diagnose the issue before they will repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736410May 7, 2026
SERVICE BRAKES, WHEELS
Initially while taking a corner at low speed the truck made a clunk and grinding noise which resolved and then while going about 50 mph the grinding noise recurred which prompted stopping the vehicle on the side of the road and when almost to a stop, the wheels locked up causing a slight skid; the vehicle was in 4-wheel auto at the time and with change between 4wd and 2wd serveral times the front tires unlocked and i was able to drive it again. About 4 days later, while driving 70 mph, the vehicle started to make a grinding noise on the interstate, and I started to slow down, but unfortunately, I was on the left side of the highway on a narrow shoulder, and upon getting to a lower speed while in 2WD, my front axle locked up. I placed the vehicle in park, but due to safety concerns, I put the truck back in drive and tried to switch from 2WD to 4WD to unlock the axle, but unfortunately, the truck would not change gears. I then had to quickly get the vehicle to the other side during a time with fewer vehicles, while the left front tire was locked, and I had to drag it across the highway to ensure my safety. The left front tire remained locked, and after multiple attempts, the brake partially unlocked but continued to make a grinding and clunking noise. After some diagnostics, we determined the left front wheel hub was the issue, overheating and locking up. I reached out to mechanics for quotes on repair of said part, and upon reaching out to the dealer that I have used in the past for recalls and oil changes, I was informed there was a recall on said part/software that I was not aware of; the service rep used the last 8 of my VIN to look up my vehicle for the quote and provided the details about the recall. I use the RAM Guardian App which provides updates about recalls and upon checking it does not show a recall nor does it show a recall when i search my VIN and License Plate on the website. This seems to be a common issue based on customer reviews.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735125May 1, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
My 2019 Ram 1500 has had a failed ABS control module for several months, which disables critical safety features including ABS, traction control, and cruise control. While entering the interstate on an on-ramp during light rain and under normal driving conditions, the loss of traction control contributed to a sudden loss of stability, causing the rear of the truck to break loose and the vehicle to spin. No other vehicles were involved, but the situation created a serious safety hazard and could have resulted in a crash. The vehicle continues to operate without these safety systems, significantly impairing safe handling and braking. I have been informed that the required replacement module is on extended backorder with no estimated availability, leaving the vehicle in an unsafe condition for an extended period of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734828April 30, 2026
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
Truck shut down running 55 mph locking the steering wheel sending it off the roadway rolling vehicle 7 times down the ditch line coming to a stop against the trees
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11734870April 30, 2026
ELECTRICAL SYSTEM
I am currently continuing to make monthly payments of $735 on this vehicle while it remains inoperable due to a manufacturer parts backorder. Since 04/01/2026, I have not had use of the vehicle, yet I remain financially responsible for it without a clear timeline for repair completion or alternative support. My vehicle has been inoperable since 04/01/2026 due to failure of a hybrid battery system. The required replacement part is on indefinite backorder with no estimated availability date provided by the manufacturer or dealer. Despite multiple escalation attempts through Ram Customer Care and assigned case management, there is no confirmed timeline for repair completion. The vehicle remains unusable while payments continue. This raises concern regarding manufacturer parts availability for essential hybrid system components and prolonged vehicle downtime without resolution. I am currently continuing to make monthly payments of $735 on this vehicle while it remains inoperable due to a manufacturer parts backorder. Since 04/01/2026, I have not had use of the vehicle, yet I remain financially responsible for it without a clear timeline for repair completion or alternative support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733866April 26, 2026
SERVICE BRAKES
I am filing a complaint regarding an unresolved safety recall repair on my 2019 Ram 1500 (VIN: [XXX] ). The vehicle was brought to an authorized dealership for a safety recall related to the ABS system. At the time of the initial visit, there were no warning lights or system faults present. After the recall repair was performed, multiple warning lights and system errors appeared that were not present prior to service. The vehicle has since been returned to the dealership on three separate occasions, and the issue remains unresolved. The dealership has now indicated a potential wiring harness issue but claims this is not related to the recall. They have requested approximately $1,200 for further diagnostic work, which we declined. The manufacturer, Stellantis, has stated that the recall for this VIN is closed and has declined to intervene, characterizing the situation as a dispute between the customer and dealership. As a result of these unresolved issues: * The vehicle cannot pass inspection in Texas * The vehicle cannot be registered or legally operated * Warning lights related to safety systems remain active We believe this represents either an incomplete recall repair or a condition introduced during the recall service process. We are requesting that this matter be reviewed as a failed recall remedy, as the safety issue has not been properly resolved and the vehicle remains in a compromised condition. Supporting documentation, including service invoices from all visits, is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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