Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11570781February 8, 2024
FUEL/PROPULSION SYSTEM
2019 RAM 1500 50,000 miles. About 2 months ago while filling my gas tank, the pump started clicking every .50 cents or so. Multiple gas stations and different pumps tried, the problem persisted. Only with very light pressure, I could get it to fuel about $10.00 before stopping. It would take upward of 20 minutes or more to fill about a 1/2 tank. Heading into the winter months, I knew this would become an issue with cold temps coming. I took it to the dealership and was told I needed to have the fuel tank replaced. Due to EVP valves failing. The fuel tanks were back ordered and not covered under warranty. 2 months and $1400.00 later I have a new working fuel tank. How could a part this expensive and with no real wear and tear not be covered under warranty?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570334February 6, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY, VISIBILITY/WIPER
The persistent water leakage issue in my vehicle, which has been ongoing for an extended period. Water pooling under the left rear seat, even seeping beneath the mat. This not only poses a serious inconvenience but also raises concerns about potential damage to the vehicle's interior and electronic components. Please see attached document from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569518February 2, 2024
UNKNOWN OR OTHER
The rear window has cracks in the plastic surround and is leaking over the sliding glass window. Water is coming into the cab
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569327February 1, 2024
STEERING
When I turn a full 90 degree left or right, a message pops up on my dash saying power steering service required for about a second then goes away. Sometimes the vehicle steering will lock up while driving. Sometimes when the vehicle is started the message appear again but goes away after a minute. The error does not show up with diagnostic tools.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568548January 29, 2024
FUEL/PROPULSION SYSTEM
at 30,000 MILES nothing Significant YET. However TWO NHSTA Recalls Have Been Issued the first Now Going on 2 Years. BOTH Ram & the Dealer have been Contacted, the Dealer 3 Times with NO Remedy being Available. Stellantis/RAM seems to NOT CARE, this being Disturbing and Annoying. Unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568284January 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I have had my Dodge Ram 1500 in the shop from November 2022 through September 2023 five different times for defective camshafts vvt solenoids oil control valves. Issues still persist due to faulty machined parts from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567593January 24, 2024
SERVICE BRAKES
While driving approximately 35mph on snowy roads, the vehicle suddenly locked the brake on the left rear wheel causing the truck to slide uncontrollably spinning sideways into the oncoming lane (no on coming traffic at the time). The brake would not immediately release but I was able to get the truck to move to the shoulder in 4 wheel drive. After a couple minutes the truck made a clunking sound releasing the brake. the service stability light, ABS light, service 4WD light and service electric parking brake lights then lit up. Took the truck to my local Ram dealer to find out the rear brake dust shield rotted out within 5 years causing the dust shield to get tangled up in the braking system damaging the wheel speed sensor. My dealer said its a common problem and the wheel temporarily locking up is common when this happens due to the ABS system losing signal. Dealer replaced both rear brake dust shields and the wheel speed sensor at a cost of $680 (non warranty repair). Truck is a 2019 Ram with 42,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567178January 23, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact stated that several unknown warning lights were illuminated, and several messages were including the Service Power Steering were displayed. The contact pulled over and waited before restarting the vehicle, and the vehicle returned to normal functionality. The vehicle was driven to an independent mechanic to be diagnosed. The contact drove the vehicle to a local dealer however, the dealer was unable to diagnose the vehicle. The contact stated that several unknown software was updated. The contact stated the failure persisted and had occurred four times prior. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 44,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566950January 22, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist. The contact stated that unknown warning lights were illuminated, and messages were displayed. Additionally, the windshield wipers activated independently. The contact pulled over and waited before restarting the vehicle. The vehicle was driven to a local dealer however, the dealer was unable to diagnose the vehicle successfully. The dealer had made repairs for the failure previously. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566622January 20, 2024
UNKNOWN OR OTHER, STEERING
The backup camera started getting very foggy, overly sensitive to lights at night making it very blurry. I bought an aftermarket camera as a direct OEM replacement which works fine, however the onboard Uconnect 12" display will not allow me to turn back on the backup guidance lines over the video for the aftermarket camera on the display. I put the original camera back on, sometimes it has a horrible picture, sometimes just a fog and rarely good quality but either way the guidance lines do show clearly even when the camera's image is horrible. I put the aftermarket camera back on and it would not display or allow me to turn on the reverse backup guidance lines. Did they build in a feature that doesn't allow aftermarket part to be used in the software? From my understanding that would be illegal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566623January 20, 2024
STRUCTURE:BODY
The dashboard on the 2019 Ram 1500 Limited has a problem with the leather dash covering becoming separated from the dashboard itself bubbling up. Besides looking horrible, this may cause a safety issue with the airbag deployment from the dashboard. I was told that people have been able to get their dashboard repaired because of that reason but not just for the bubbling up of the leather from the dash which RAM tells you isn't even covered by their warranty on a $67,000 vehicle which sounds unacceptable. I know there are a lot of complaints about the RAM dash leather delamination issue where it separates from the substrate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566625January 20, 2024
ELECTRICAL SYSTEM, SUSPENSION, UNKNOWN OR OTHER
I am not sure if this issue is electrical or suspension or even computer related. My car battery was dead after just driving it a few hours ago. I came out and heard a noise coming from the truck that sounded strange coming from under the hood, like something was trying to start or like a long delayed switching sound or airpump (I'm not sure). When starting the vehicle it only clicked and the battery showed low, the air suspension, airbags, safety systems and a lot more all lit up on my dashboard. I do have a video but on my cell phone not the computer from which I am writing this and it is too large of a file size for here. I placed the batter on a charger and it took a very long time to get enough of a charge but still wouldn't start. I had to get mad and keep pressing the start button and letting go on and off and on and off before it eventually started. I have not experienced this issue since but it was concerning to me that all the suspension, leveling, safety, headlight directional systems, etc. had errors flashing or cycling on the dash to be serviced and it killed my battery by having components activating audibly so and just disappear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565914January 17, 2024
POWER TRAIN
On 1/13/2024 driving at around 35 mph truck stalls with no waring light displayed on dash and no indication of anything being wrong prior to stalling. I was able to pull off safely to which truck auto shifted into park when I came to complete stop. The truck restarted fine but when I went to put in gear truck would stall. After around 5-10 I was able to to get truck in gear and drive for awhile. Stopped for lunch that day and when returned started truck and when I put in gear truck would stall again. This occurred multiple times until it allowed me to put in gear. I was able to go about 40 miles until issue occurred again this time I was on a highway when it stalled luckily I was able to pull off road and at this point I called a tow truck and had it towed to a dealership. Dealership is stating that they cannot reproduce the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565917January 17, 2024
ELECTRICAL SYSTEM
After putting vehicle in park I pressed the ignition start/stop button to turn the engine off and the engine continued to run only the accessories turned off after 30 minutes pushing the start/stop button did the engine finally turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566016January 17, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
When driving the vehicle on the roadway, the vehicle will turn off the engine and will not allow you to accelerate and will flash a message to put the car in park. When you pull on the side of the road and place the vehicle in park you can then restart the engine. Once the engine is on and you try to put the vehicle in drive the engine will turn off again and request that you put the vehicle in park. It does this over and over for about 5-6 times until it does eventually allow the vehicle to stay in Drive and you can start moving down the road. Once you are driving in the road way it will repeat the process again. During this process there are no warning lights or messages being displayed other than "place the vehicle in park". This is extremely dangerous especially if I was on the interstate or Highway and I lost all capability to move the vehicle. I took the vehicle to a dealership and they were unable to recreate the issue and so no active codes that would point them in the direction of the problem. The dealership told me there was nothing they could do unless they had a code or could recreate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566036January 17, 2024
ELECTRICAL SYSTEM, STEERING
I JUST PICKED UP A 2019 RAM 1500 CLASSIC TRADESMAN AND TWO WEEKS AFTER MY POWER STEERING STARTED TO GO IN AND OUT. AND NOW IT DOESN'T WORK AT ALL. I CALL THE DEALER AND THEY SAID IT'S NOT ON THE RECALL LIST,BUT IT'S THE SAME PROBLEM THAT THE RECALL WAS FOR. THEY GAVE ME A PRICE TO REPLACE THE STEERING GEAR. I ONLY HAVE 33,980 MILES ON THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565740January 16, 2024
AIR BAGS
Why is service airbag NOT A SAFETY RECALL A simple internet search of this on RAM trucks shows that it should. REALLY ASK WHY SERVICE AIR BAG IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565761January 16, 2024
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
I HAVE WATER ENTERING THE CAB BY THE UPPER BRAKE LIGHT AT THE BACK OF THE CAB. THE WATER IS MAKING WATER STAINS ON THE HEAD LINER AND THE WATER IS SATURATING THE AIR CURTAINS ABOVE THE REAR WINDOW. IT IS ALSO MAKING THE FLOOR WET AND THE ELECTRICAL WIRES AND COMPONENTS ON THE FLOOR. I ALSO HEAR AIR LEAKS AROUND THE DOOR SEALS WHEN I AM DRIVING ENTERING CURVES AND TURNS. IT SEEMS LIKE THE CAB, OR DOORS SHIFT BREAKING THE DOOR SEALS ALOWING AIR TO ENTER. I BOUGHT IT USED WITH 46775 MILES ON IT IT CURRENTLY HAS 54465 MILES ON IT. SOMETHING IS DEFINETLY WRONG. I HOPE YOU CAN HELP ME RESOLVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565864January 16, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565883January 16, 2024
POWER TRAIN
Vehicle 4WD functionality. Vehicle fails to engage 4wd system. If 4wd does get engaged and used, it will say “4wd overheated” and “service 4wd system” and no longer engage 4wd. Working on getting this to the dealer but seems to be a fairly common issue with these trucks. Multiple individuals complaining of the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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