Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11589885May 21, 2024
AIR BAGS
“Service air bag” warning illuminated. Took car to dealer for service. Told by service agent that light was on due to low battery voltage. Battery 6 months old. Vehicle fine electrically otherwise. Doubting the reason. Haven’t gotten vehicle back yet, thinking warning light not cleared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588870May 15, 2024
UNKNOWN OR OTHER, AIR BAGS
On 02/11/2024 my boyfriend and I were involved in a rear-end collision. The driver that hit us was going 60 to 70 mph at the time of impact while we were sitting at a traffic light. The airbags did not deploy and now my boyfriend and I have sustained severe injuries due to the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11588895May 15, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while attempting to make a turn, the steering wheel seized. The contact attempted to turn the steering wheel, but the steering wheel failed to move. The contact veered over to the shoulder where the vehicle remained. The contact called the dealer who confirmed there were no opened recalls associated with the VIN. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588528May 13, 2024
POWER TRAIN
My [XXX] son was driving his Ram 1500 on a country road and the he started hearing a clunking noise and his tires locked up. Luckily he is experienced in driving bigger vehicles and was able to control the vehicle to not wreck it. We had his vehicle towed to repair shop. Less than a day later the repair shop called to tell us that the vehicles transmission needed to be replaced as well as the rear differential. He said the rear diff issue is what caused the transmission to go out. Ive contacted multiple dealerships in hopes to have this replaced for free of charge since Ram had a recall with this same issue. But since the trucks Vin number isn't under the recall they denied the claim. I feel its unfair of a owner of a vehicle that literally has the same issues as a recall within the same year of the recall but can't get compensation for the repairs. Both repairs ended up totaling over $10,000. This truck only had 69,000 miles. NHTSA Campaign ID : 18V556000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588341May 12, 2024
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
The radio wouldn’t come on and then the car rpm just go down while I am driving and the check light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588280May 11, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
My truck was parked in my driveway for several weeks while away from home, I arrived the water pulling into my floor board and the front driver side and running down the top of my headliner into the back seat, also my belongings and leather seats along with the majority of the interior was covered in mold and mildew leaving a foul odor and it stains. I cleaned it up still has a leak, going back on that my rear driver side tail light started filling up with water causing the tail light and module to go bad, whereas a message would pop up on my dash for blind spot not available service required and immediately afterwards my infotainment Center touch screen would go black the rest of my lights on the controls would flash and the vehicle would default to heat I could not roll my front windows down or control the climate in the vehicle until I replaced the tail light with another module, I'm not sure or it is unknown whether or not the water getting into the cab on my truck or the tail light filling with with water was the culprit, I've had numerous electrical issues with his vehicle and as well problems with the power steering before where it went out on me all together while driving 75 mph on the highway, my brakes did not retract when service at a shop and I had to buy two rear brake calipers and rotors to fix the problem because the Pistons from the automatic park brake which is also controlled by the infotainment Center as far as I understand did not retract and caused my rotors to be eaten away prematurely. If anyone's reading this I have plenty of complaints about this vehicle for the price I paid, if one thing after another from the four-wheel drive system to the traction control to the air suspension all the way to the electronics I fix one thing and something else pops up, I've seen numerous Threads Online where hundreds of people have had the same or similar issues and honestly every single one can affect the safety of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588100May 10, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the active front air dam needed to be replaced. The contact related the failure to TSB: 23-029-22 (Active Air Dam Not Functioning- X96 Warranty Extension). The vehicle was not repaired. The manufacturer was made aware of the failure and a casa was opened. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587510May 7, 2024
ELECTRICAL SYSTEM, STEERING, SUSPENSION
The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587197May 6, 2024
SERVICE BRAKES, STEERING, POWER TRAIN
2019 RAM classic with significant wobble /vibration during highway driving between 40 and 80 at cruising speed. Will do similar shaking during acceleration, but not consistently. We have replaced the rims, all 4 tires (the two rear wheels have been replaced twice), the vehicle has been balanced twice, once high speed and once with all 4 wheels. the tires have been balanced as well. The vehicle has gone to several different repair shops trying to troubleshoot the problem. Documents are available upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586174April 30, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving on busy road and truck completely shut down with a warning message”shifter autocorrect active” all power to truck died out and truck cruised to a slow speed and then abruptly jumped into park.i would restart it, drive few feet and it did it again. A few times it drove for a relatively longer distance but same message would come up and truck shut down in motion. Police had me take it off the road as i was causing very unsafe situations for myself and for all others around me. Had truck towed home, Unhooked battery once car got home to help reset it, took it out again and exactly same thing. Called dealer they said never heard of it , yet there are hundreds of complaints regarding this situation online. Taking it into dealer to have a diagnosis done
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585612April 27, 2024
ELECTRICAL SYSTEM
The digital speedometer display stopped working, so no speed is displayed in the cluster while driving. When the vehicle is started the display never turns on so you can't see speed, odometer or any safety warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584914April 24, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2019 Ram 1500. The contact stated that after starting the vehicle, or while driving at various speeds, there was an abnormal ticking sound coming from the engine compartment. The contact s also smelling exhaust odor in the cabin of the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact researched online and found many similar failures with exhaust fumes entering the cabin of the vehicle. The failure mileage was approximately 75,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584672April 23, 2024
ENGINE
Passenger exhaust manifold is leaking fumes into the cab. The leak started in January of 2024 as a slight ticking and has become worse. The truck has 47k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584783April 23, 2024
FUEL/PROPULSION SYSTEM
Vehicle has 23,400 miles. When filling fuel tank, pump shuts off quickly without filling tank and spills gas back out. Dealer say valve in tank is problem and need to replace tank at cost of $3k. No check engine warning lights on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583931April 18, 2024
POWER TRAIN
I own a 2019 Ram 1500 Laramie quad cab 4x2. In two different instances while accelerating from a stop or near stop the transmission dropped completely out of gear. The message "Return shifter to park(P) then shift to desired gear" has come up. On one of those occasions I was pulling out onto a main road. Luckily for me there was no traffic at that moment as I made it into the lane before the transmission dropped out. My truck just rolled 80K miles. This is a major life safety issue and has taken away my confidence in my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583885April 18, 2024
ENGINE
The contact owns a 2019 Ram 1500. The contact stated while driving 75-77 MPH, the vehicle stalled. The low oil pressure warning light was illuminated. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the local dealer, where it was diagnosed that the intake manifold had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,335.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583494April 17, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Ram 1500. The contact stated that water was leaking through the sliding backlite and leaked through the cargo light which caused it to leak into the radio frequency module. The contact stated that the vehicle failed to turn off. The contact stated that the track control and the check engine warning lights were illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The dealer stated that the Radio frequency module was fractured and the sliding backlite was leaking. The vehicle was not repaired and was not covered under the extended warranty. The contact referenced Stellantis/Chryslers Technical Service Bulletin: [XXX] as a possible solution; however, the VIN was not included in the service bulletin. The manufacturer was notified of the failure. The failure mileage was approximately 102,710. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583234April 16, 2024
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 35 MPH, the transmission became stuck in third gear with the check engine warning light illuminated. Additionally, while driving the vehicle there was a loud clunking sound coming from the transmission while shifting gear. Additionally, the vehicle failed to operate when shifted into reverse. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The vehicle was not yet repaired. No further information was available. The manufacturer was not yet contacted. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582674April 12, 2024
STEERING
In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electric power steering that has occurred. The wheel locked in place and prevented me from even moving it from where it was. I was stranded in the middle of Tennessee on a road trip, while living in Arizona. This should absolutely be looked into. Truck was taken to Bristol, TN Dodge dealer. Friendship Chrysler Jeep Dodge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582384April 11, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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