Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11613832September 10, 2024
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
I was driving a new truck i had purchased from a dodge dealer , i was rear-ended at highway speed, the truck lost control and went off road hitting a earthen burm head on, flipped and came to rest on the roof. The traction control didn't work, the front impact airbags did not deploy and the engine was still running while the truck was upside-down Download of the trucks ECM shows the srs seat position sensor was not configured from the factory. The factory did issue a recall identifying the seat position sensors as a component needed for the airbags to function I suffered a concussion ,neck injuries, both knees needed surgery 1 surgery on the left 3 on the right i am scheduled for a knee replacement and temporary paralysis My wife suffered a severed ACL and had to have it replaced
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11613210September 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
2019 Doge ram 1500 quad cab- the engine completely and immediately froze up and locked all tires in the middle of a busy 2 lane street- sounded like only 2 of the 8 pistons were barely firing, was told my engine was "toast-it sucked a valve"! I am an old school mechanic so I take care of every aspect of my truck regularly by professional mechanics- how can a truck not even 5 yrs old with payments still owed have so many issues and now if completely trash? In addition, I have had computer issues, rear camera issues, the side mirror just fell off on its own.....so many issues with this model. How can a dealership and a manufacturer legally sell such a piece of junk? Is there any recourse? Law suit- class action or individual ? I am deseperate for help- I was nearly killed on this street when it all happened- the engine completely died-battery drained-back tires locked up all in an instant while driving 30 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612736September 5, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. The message "Power Steering System Not Available - Service Required" was displayed. The vehicle was towed to the dealer, where it was diagnosed and determined that the power steering system assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612650September 4, 2024
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while decelerating to come to a stop or to make a turn, the transmission shifted out of gear unexpectedly. The contact stated that the failure also occurred while at a complete stop. A message advising to shift to park(P) and to shift back into gear was displayed on the infotainment system screen display. Additionally, the gear shift indicator light was flickering. The vehicle was taken to the dealer, where it was diagnosed that an unknown transmission sensor had failed. The dealer replaced the transmission; however, the failure recurred. The vehicle was taken back to the dealer, where unknown repairs were performed; however, the failure persisted. The vehicle was taken to a second dealer, Central Florida Chrysler Dodge Jeep Ram (8675 Commodity Cir, Orlando, FL 32819), where the transmission, the gear shift cluster, the fuel vaporizer, and the catalytic converter were replaced. Additionally, an unknown software update was performed; however, the failure persisted. The dealer informed the contact that the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure several times and referred the contact to the dealer for assistance. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611458August 28, 2024
UNKNOWN OR OTHER
My 2019 Ram 1500 Classic came with the optional 20" tires and rims. Had a flat and when the spare was taken down it was only a 18" not a 20". This spare should match the other wheels and tires to drive safely. Yes Rams can come with 17" or 18" but when you upgrade with the option should the spare be as well. This is a recall on other Rams but not mine, please look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611027August 26, 2024
SERVICE BRAKES
My 2019 ram classic 1500 Lonestar. I had to hit my brakes firmly to avoid an accident and my truck went into a skid. The brake pedal went all the way to the floor. I limped the truck to my mechanic and after they diagnosed it, they said my ABS module failed and is now leaking brake fluid. he contacted the dealership and they refused to sell the new ABS module to anyone because they have recognized. There is a problem with the current 1 and it is being re-engineered at a later date. So I had to buy a used one and had my mechanic install it And now I have another faulty ABS module on my truck and I am worried if I get into a situation that I have to hit my brakes hard I am going to skid again and possibly get into an accident causing bodily harm or fatality. I called myself and they said they cannot sell it to anyone at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610013August 21, 2024
VISIBILITY/WIPER, AIR BAGS, UNKNOWN OR OTHER
Dashboard leather has completely delaminated. High bubbling and excess material causing poor viability and obstruction. Ram will not repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610023August 21, 2024
STEERING
power steering unavailable pops up on dash while driving. truck steering locks up was able to pull truck off the main highway on the shoulder call a tow truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609702August 20, 2024
ELECTRICAL SYSTEM
Around 40,000 miles, the digital display on the information cluster of my 2019 Ram 1500 Bighorn started to go blank intermittently. Sometimes for long periods, sometimes for only a few minutes. Over time the display would only work once a week. Now at just over 50,000 the information will not display at all. Occasionally I would hear a tone, but because the display is blank I am unable to know what the tone was in regards to. It may have been something safety related or just low fuel or something else minor. It has not been looked at by the dealer. At my last visit to the dealer I asked about it and was simply told it was around $1,300 to replace. No other inspections by any other entity. No warnings prior to each failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609816August 20, 2024
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
The parksense system on the vehicle becomes defective over time. My vehicle does not have parking assistance but I get a chime and screen message that "parksense unavailable" every minute or two when driving. There is also a "service shifter" warning simultaneously. I've taken it a dealer for repair several times and they're unable to address it. Upon searching forums for this issue I found it's unbelievably common. Ram has been unable to repair this issue for ~a year of it happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609850August 20, 2024
STEERING
Driving going to freeway going speed limit 55mph then my truck started beeping and warning light came up on dashboard Power steering unavailable. I was able to slow down and part the truck. Disconnect the battery for 30 mins to reset system code still there. Had my truck towed home
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609181August 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Hello, I was driving on Highway 99 three days ago and my truck came to an abrupt halt after making some horrible engine noises. I hadn’t been driving my truck because it won’t pass smog due to check engine light on. I had taken it to a dealer in Lodi Dodge Dealer and they Did one recall on the fuel injector pump. I’m still not positive. What happened but I strongly believe after Research that the magnetic strip for cam timing failed. I’m trying to find an independent Agency that looks into things like this as I do not trust the dealer for a couple reasons. Not saying it here. Anyway, if you have any idea how I should move forward after that frightening experience losing all power to my truck, the dash turned red, no oil pressure no anything is what it was saying. I was able to get a tow truck to bring the vehicle to my home where it sits now and it’s been two months since I’ve really had a vehicle. I had to make an emergency run to get two bales of hay for my animals. I paid the registration, but I don’t have the tags because it will not pass smog.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609187August 18, 2024
POWER TRAIN
Exhaust manifold bolts broke off on my 2019 Ram 1500. Dealership said it’s a known problem affecting all models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608889August 16, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
2 cracks by the back sliding glass window, water seeps in and get on the head liner and in cabin causing water to get all over.causing damages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609051August 16, 2024
STEERING
My steers assist failed so I had it replaced by dealership 6/14/24, Now here it is 8/16/24 truck has to go back to dealership to have it replaced again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608208August 13, 2024
STRUCTURE:BODY
2 cracks near the rear sliding glass window allows water in the cabin. As a result, there is visible water damage on the headliner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608094August 12, 2024
POWER TRAIN
Came to a stop on the highway, truck decides to stall. A/C and radio stayed active, but engine stopped. Had to put vehicle in park and press the start button. Luckily it started back up but not something anyone should have to deal with. Standard 5.7 Hemi, no E-torque. At this point, no clue what caused the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607716August 10, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, VISIBILITY/WIPER
The side view mirror motors/gears malfunction and intermittently fail to hold the mirrors in position when driving after the have been folded in them back out, either manually or electronically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607656August 9, 2024
ELECTRICAL SYSTEM, ENGINE, BACK OVER PREVENTION: WARNINGS
I am receiving a warning light that reads: Service Shifter, Park sense not available, warning with no display, and the vehicle shifts from drive to neutral with a display message to put the truck in Park then shift to Drive while in motion. My safety is put at risk because when driving I have no warning the vehicle is going to shift itself into neutral and vehicles are driving behind me. I have to make a complete stop because I cannot accelerate in neutral. It has happened twice on a busy street in my city. I took the truck to Sierra RAM and they had the vehicle for 4-days and advised they could not replicate the issue. I drove off and immediately the Service Shifter warning came on. This is my second opinion the first dealer Envision RAM advised it is a software issue causing the warning lights to come on. I called RAM the manufacturer and they said to take it to a different dealership, and I did. NO others have checked the vehicle. I tried for RAM to come to dealership, I had a rep assisting me and they declined. There were warning lights coming on first time in April 2024, and I immediately called Envision RAM and took the truck into service. I drove off and the warning lights continued although I took the vehicle twice to Envision RAM they took my money and said it is fixed and it was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607267August 8, 2024
ELECTRICAL SYSTEM
The instrument cluster is having intermittent issues where it does not work and when it is not working it does not display essential vehicle information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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