Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11645096February 26, 2025
ENGINE, UNKNOWN OR OTHER
I took my vehicle in for an unrelated issue, a wheel speed sensor that was throwing codes. When I brought it in they advised me about a serious engine oil leak. This issue is too fold. . As far as I'm concerned this should have been a recall due to its seriousness. The housing for the oil filter is made of plastic mounted on the engine block. I live in Buffalo New York, where we were experiencing Sub-Zero to zero temperatures it is not unlike putting a hot glass in cold water it cracks, also if it is tightened too much it can also crack, which shortly before this incident I did have it in for an oil change and tire rotation, suggestion would be to perhaps make the part out of aluminum. This could have caused a serious issue with oil splashing back on the rear tires causing a spin out, possible accident, possible injury or worse. Mopar has known about this as far as I can tell from my research as far back as 2013 on the 3.2 and 3.6 Pentastar in their Jeep products in fact there was a 2012 Jeep in for service with the same problem. Apparently this has continued on the same engine in Ram also. I was told by the service people at Joe Cecconi Chrysler in Niagara Falls New York that it was nothing that I did wrong. I certainly believe that since they knew about this for such a long time that they should reimburse at least in part, if not in total of that related service up to including other parts related to this issue and the oil. I am further concerned about this being a continuing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644339February 23, 2025
SERVICE BRAKES
ABS sensor isn't working so it doesn't stop correctly. They say they can't get a new one because they are back ordered so this must be happening to other Ram trucks besides mine if they are back ordered so far out they can give me an ETA on one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644389February 23, 2025
ELECTRICAL SYSTEM
The backlite window on my 2019 RAM 1500 Laramie (VIN: KN655467) has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put my safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable. On two separate occasions, I was left stranded and had to have the vehicle towed. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. The issue has been confirmed and reproduced by the authorized RAM dealership. The dealership determined that water intrusion from the backlite window caused the failure of the RF hub and other electrical components. Despite this, RAM/Stellantis has refused to replace the backlite window under warranty, only applying a temporary sealant fix that has repeatedly failed. The vehicle has been inspected by RAM dealership technicians multiple times. Each time, the dealership has confirmed water intrusion as the source of electrical failures. RAM/Stellantis has been made aware of the issue but refuses to properly address it. There were no warning lamps or messages before the initial failure. The first symptom appeared when the vehicle failed to recognize the key fob and would not start in November 2024. After the RF hub replacement, the issue reoccurred, requiring additional repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644252February 22, 2025
FUEL/PROPULSION SYSTEM
Fuel tank roll over valve gets stuck closed especially in cold weather conditions causing the vehicle to be unable to take fuel into the tank. Gas pumps keeps clicking off and fuel comes out of the filler neck onto the floor, multiple ram owners complaining of same problem, multiple forums online complaining of issue, many owners have been sticking a wire or pipe down the filler neck in order to disengage the closed roll over valve but issue persist shorty after. Potential fire hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644046February 21, 2025
STEERING, ELECTRICAL SYSTEM
When I get in my truck I have to wait for a long period of time before my steering wheel will unlock. After it unlocks it drives good. It’s just take 30-45 mins for the steering to unlock before I can drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644170February 21, 2025
STRUCTURE:BODY
Back lite(back glass) frame cracked and leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643808February 19, 2025
STRUCTURE:BODY
Issue with rear door not latching closed when temperatures are below freezing. When attempting to close the door it will just bounce back open. I had to use a ratchet strap to keep the door closed while driving home. Vehicle was taken back to dealership who verified the issue and replaced door latch. Issue occurred again after new latch when left in freezing temperatures. Online research shows numerous people having the same issue and it could be related to water/moisture getting inside the door and freezing in a U shape bend in the door latch cable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643202February 17, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
I am experiencing an Antilock Braking System ('ABS') control module software malfunction that disables the Electronic Stability Control ('ESC') system. Last fall Sept 2024 was the first incident. I was driving back one night to my cabin construction project in Somerset, PA. It rained earlier in the day and everything was wet. I was almost back to the site, my dash lights started wildly flashing. The ESC SYSTEM OFF displayed, the (ABS) light illuminated along with SERVICE THE ANTILOCK BRAKE SYSTEM. The front passenger side tire started to shake, just as I was trying to avoid a large pothole around a bend. My truck slid straight across it and slammed my front end down in the ditch. I had NO CONTROL. It caused my side airbags to deploy and the seatbelts to lock up. I drove out of the ditch, the truck was ok. I was close so i drove to the cabin. The next morning I inspected everything, in addition: the front bumper was bent, fog light hanging, wheel well was bent, and there were a lot of scratches. I am a small business owner, I didn't want my insurance to go up, and was waiting until I could afford to fix it. The latest incidents were during the last two weeks. First, I was driving on a 70 MPH highway, suddenly service air pressure system displayed and passenger tire pressure went to “0”, the ABS and ESC warnings displayed, and that tire started shaking. I pulled over to check the tire thinking I had a flat , but it was fully inflated. I turned off the truck, waited 5 mins then started it back up, "fixed" then drove home. Since then, the truck is randomly locking that brake, while I'm driving. THREE separate times it has locked up. I thought I was dragging something one day as I was backing up. Next day I was backing out of my driveway quickly and it caused me to slide into the road. I test drove away slowly, seemed fine. I went through the three stop signs to get out of my plan. It locked up at the third stop sign, as i turned right almost threw me into the sign.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11643257February 17, 2025
AIR BAGS
Hit a very large cow early in the morning going about 40-45 mph. Not one single airbag deployed. There was no indication that they wouldn't work. The seatbelt was the only thing that kept him was going anywhere... If the airbags had gone off his head and neck wouldn't of snapped forward. We have police report pictures and can get insurance report. Contacted Ram and they said there wasn't anything they could do. After a year of doctors I contacted Ram back and still nothing they can do.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11642964February 16, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642702February 14, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact stated while driving 35 MPH, the vehicle hesitated. There was an abnormal clunking sound coming from the vehicle. The parking brake, traction control, and ABS warning lights were illuminated. Additionally, the stability control and AWD were temporarily unavailable. The vehicle was taken to the local dealer, where it was diagnosed that the rear sensor was damaged due to the plate dislodging. The rear plate covers the disk brakes had corroded and the bolt had become loosened. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642548February 13, 2025
ELECTRICAL SYSTEM
The E-Torque alternator failed unexpectedly causing me to lose power while driving down a snowy highway. The vehicle shutdown then locked itself in park stranding me on a busy highway in a snowstorm at night time creating a severe safety hazard for myself and other motorists. After taking it to the local Dodge/Chrysler dealership diagnostics said the alternator went bad, however they cannot replace it as the factory currently has 5200 of these alternators on back order. So obviously this part is having major issues with failure. I’m certain it’s caused many unsafe situations. I want to know why there was no recall? Thank you very much for what you do!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642116February 12, 2025
AIR BAGS, STEERING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641986February 11, 2025
ENGINE, ELECTRICAL SYSTEM
Alternator failure. RAM does not manufacture the part anymore leaving my truck in the shop for over 2 months. Problem has been confirmed by the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641566February 9, 2025
ELECTRICAL SYSTEM
I have a 2019 dodge ram and the alternator been out since December 2024 and it's on back order I can't get to work and can't pay on the truck something need to be done about this I need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641127February 6, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 40 MPH, the steering wheel seized, and the vehicle became difficult to steer. The check power steering warning light was illuminated. The contact was able to pull over to the side of the road and turn the vehicle off. The vehicle was started, and the power steering functionality was independently reset. The contact continued driving; however, the failure recurred a short distance afterward. The vehicle was taken to the dealer where it was diagnosed and confirmed that the power steering module had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641200February 6, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at 45 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the electric power steering control module and steering gear assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640811February 5, 2025
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
I have a 2019 Dodge Ram that slips out of gear and an error message comes up on dash "shift to park and then to desired gear". This is extremely dangerous as it happens in traffic. I have taken truck to dealer two times for four days each. They say that they cannot do anything unless they can recreate the same problem. It does not happen all the time but does happen in traffic. I videoed it when it happened but they say they need to see it. I asked if you see it what would you do and the answer is they do not know. I contacted dodge customer service and got a call but it was useless conversations. I see many other dodge truck owners online with same issue including videos too but dodge customer service seems to have no records of other drivers with same problem. Help. It is dangerous and I cannot not get anything other than a run around about they cannot recreate it. Help Help. First visit was 12/2024 and second visit was 01/2025. Katie Marsh and Jason Tasker shop foreman were my contacts at Chrysler Dodge Jeep Ram of Leesburg Florida. 1-352-707-4662 . Someone from Dodge customer service corporate called several times but was basically a referee between me and dealer admittly so. The number as 1-844-378-0573. I do not have a name.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640076February 1, 2025
POWER TRAIN
My Ram 1500 front drive assembly issue. The initial issue was failure to engage in 4wheel drive. In either 4 wheel low, high or Auto. During replacing the transfer case it became obvious that axle in some way basically became welded to housing so had to replace left axle as well. Do to these problems I now have to replace front differential (part# 68349702AE and right axle (part# 68259567AA) as well because of the failure of transfer case and left axle. My issue is 1st the differential part is not available in my area (Nassau County NY). 2nd is that there is a recall for a faulty gear or bearing in the front drive train that my VIN# is not included in this recall. Could this bearing/gear have caused my issue? 3rd is if the front differential is on such a long back order that is telling me that Stelantis has an issue with the reliability of this part (68349702AE). Why if this is in such demand and numerous problems with them hasn't NHTSA not forced Stalantis to recall these parts. My truck is a 2019 Ram 1500 Laramie 5.7 Hemi with just 38,677 miles presently today. I have never taken this truck 4 wheeling or on the beach. The only time I have used 4 wheel drive is when the roads are slick due to rain, snow or ice, because of the light rear end. The last time 4 wheel drive was used was last years snow storm. Just don't understand hardly ever used and all this damage, truck was never in a substantial accident. I clipped drivers side back door and small section of bed, minor. Any information or help would be greatly appreciated. I'm already into this for $2500 and looking at another $3000. Thank You.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640131February 1, 2025
ELECTRICAL SYSTEM
My etorque alternator went out at 106k miles. I can't find anyone that sells the part not even at the dealer. I've been without a pickup for a month now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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