Porsche Taycan Complaints

178 consumer complaints on file.

#11561264December 21, 2023
UNKNOWN OR OTHER
The cabin heater failed, so the windows mist up in the winter. Known problem for years, but it's not an active preemptive recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559618December 11, 2023
ELECTRICAL SYSTEM
I received a red error stating that there was an electrical system error and I couldn’t operate my vehicle on Oct 18 when the vehicle was parked at home. I had to tow the vehicle to the dealer and when they inspected it, they couldn’t find anything wrong with it. I brought the vehicle back home and then less than a month later on November 7 I got the same error when the vehicle was parked at home. I had to tow the vehicle again to the dealer. And at this time they told me that there is an issue with the high voltage battery. They have not given me a loaner, and I am without a vehicle. I do not know when the issue will be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558981December 7, 2023
ENGINE, ELECTRICAL SYSTEM
Car has a red warning light come on that says engine control error park vehicle in a safe place. This happened on the freeway 4 times took it in to Porsche they claimed they fixed it. When the light comes on you have to stop the car and restart it. You can not accelerate. After it was claimed to be fixed it happened again but this time applied braking intermediary aggressively. The car behind me stoped in time before hitting me but just barely. Its very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558966December 7, 2023
ELECTRICAL SYSTEM
The heater does not work, requires a part change and this is the 2nd time in two years. Only blowing cold air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556555November 23, 2023
UNKNOWN OR OTHER
I was backing my Porsche out of my garage with my foot on the brake. The car backed slowly as expected for a few seconds, then flashed a red display on the dashboard (see attachment) warning of an electric system error. It immediately self-accelerated in reverse at a high rate of speed across the street. The brakes did not work. Within 4-5 seconds it hit my neighbor's house and crashed into a room. I was trapped in the car and had to have the fire department get me out. The video police downloaded from the camera over my garage confirmed my account to them (as written above). I can provide the video if you would like to have it. A DMV examiner told me that about a year prior, around June 2022 an exactly similar accident was referred to him involving a Porsche Taycan accelerating out of control in reverse (see attachment).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11545045September 17, 2023
ENGINE
when push the pedal little hard from slow driving, i get the warning: " Engine control error, park vehicle in a safe place" and the car goes dead and lose power. it happened few days ago on the highway, the car stopped responding and i got that warning, luckily there was a shoulder on the highway to park the car, otherwise it would be very dangerous, i turned the car off, waited about 2 minutes then turned it on, all worked, i could drive it carefully back home, called the porsche dealer about the issue and got an appointment to see what is going on with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543840September 11, 2023
STRUCTURE:BODY
Exterior automatic door handles sometimes automatically close on a person's fingers. My child's 4 fingertips were caught by the automatic door handle closing and I had to frantically find a way to release the door handle. My own fingers have come close to being crushed by the automatic door handle closing. Its a flaw in the design. Safety of myself and others who operate the door handle are all at risk for finger injury, possible amputation and crush injuries. Vehicle has not yet been inspected by a dealer or manufacturer. No warning lamps, messages or any other symptoms of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538414August 14, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
While charging the vehicle at a reduced rate (30 amps out of a 40 amp maximum) there was a thermal event in the outlet box that the Mobile Charger Connect was plugged into. There were no witnesses to the event, but it was later noticed that the wall around the outlet was blackened and one prong of the plug had melted the housing of the plug along with the receptacle. The Mobile Charger Connect had previously shown a high temperature warning, so the operating current was reduced from 40 to 30 amps at the direction of service personnel at the dealership. The Mobile Charger Connect was plugged into the specified NEMA 14-50 receptacle that has been in use for the entire duration of ownership.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11538108August 12, 2023
POWER TRAIN
Owned the car for 6 months and driving down highway and car just shuts off, limited braking and no accelerator. Coasts to a stop and then stops in the middle of the highway. My daughter and i were almost killed by the car behind us. Had to run across highway to get to safety. Porsche North America says this is just a service issue and not a safety issue. Google search reveals this is a widespread problem and not an isolated event as was told to owner. This was my 6th porsche and my last. Was told the power converter from AC to DC was fried and replacement part took almost 4 weeks to get and replace. No prior warnings lamps or indication that something was about to fry and cause the car to become inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534882July 27, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
The contact owns a 2022 Porsche Taycan. The contact stated that when he purchased the vehicle, the vehicle would be fully charged in ten hours. The contact stated that after an unknown software upgrade was performed, the vehicle failed to fully charge. The vehicle was taken to the dealer, but no assistance was provided. The dealer referred the contact to the manufacturer for assistance. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526102June 8, 2023
ELECTRICAL SYSTEM
Electric passenger compartment heater (high-voltage heater) Does not work. This prevents the cabin from receiving heat. This is extremely unsafe in cold environments because it prevents the windshield visibility as frost forms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524460May 30, 2023
SERVICE BRAKES
The brakes had no air pressure when trying to slow down; Completely Totalled Which then caused a collision into another vehicle; The car had significant damage with inspection by Insurance adjuster and collision team; No warning lights and had been in the Porsche dealership for computer updates prior to incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519346April 27, 2023
ELECTRICAL SYSTEM, ENGINE
Electrical System Failure and Engine Failure. Car just stopped in the middle of the road at the traffic light and would not move forward. This has happened for the second time since the purchase of the car in December 2022. The car is now at the dealer being checked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514322March 28, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car died after being on the charger for 8 weeks. Main battery is at 83% but apparently there is a 12v small battery that failed. Car is inoperable. Doors will not open, windows stuck partially down, car will not go into gear, can't be moved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511069March 9, 2023
ELECTRICAL SYSTEM
After 9 days the car showing 12V battery low, it completely was completely dead on March 01, 2023 despite my all efforts to drive around (more than 400 miles) and charging. Reported the issue to Porsche helpline and they arranged the vehicle pickup from my home same day and the car was serviced at Paul Miller Porsche dealership in Parsippany, NJ. They charged the 12V battery, updated the software and returned after 3 days. The big battery had around 35% charge when it happened. Luckily it happened at home but I’m nervous about taking it out and get stranded somewhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510739March 8, 2023
UNKNOWN OR OTHER
No heater for cabin or front windshield defroster, available for inspection. Ice build up in inside limiting visibility Taking care in but need to wait 4 weeks for appointment. Has not been inspected yet. No warnings just cold air blowing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509792March 2, 2023
SERVICE BRAKES
The brakes fail in wet conditions. Porsche Taycan has 2 brake systems- light braking is regenerative braking (converting mechanical energy into electricity) and for heavier braking the mechanical disc brakes take over IN THIS FAILURE SITUATION in wet conditions pressing the brake pedal does VERY LITTLE to slow the car. DURING THESE FAILURE SITUATIONS, there is 0 regenerative braking occurring. Normally if there is 0 regen braking mechanical brakes engage at 1% brake pedal press so the entirety of the brake pedal engages the mechanical brakes. DURING THIS FAILURE SITUATION, the mechanical braking system does not engage early so it does not begin to engage until near the end of the brake pedal travel. DURING THIS FAILURE EVENT, THE MECHANICAL BRAKES ARE ONLY AT MINIMAL STOPPING POWER (+/- 20%). It has been compared to the first stop after getting a car washed– one must ‘jam on’ their brakes in order to get their car to stop, after which it tends to stop well. Cars come from the car wash at 1-3 mph, so 10-20% braking power does not put the user in jeopardy. IN THESE FAILURE SITUATIONS THE PORSCHE TAYCAN only has 10-20% stopping power WHILE TRAVELLING ‘AT SPEED’ ON NORMAL ROADWAYS The first time this happened I was approaching a stop light in traffic. If the turn lane weren’t empty I WOULD HAVE CRASHED into the cars ahead of me; I jerked the car into the turn lane & eventually came to a stop, with the brake pedal pressed in at 100% for the entire time. It happens at speeds from 3-50 mph It HAS been reproduced with myself in the car by Porsche service, and by other people in their cars, it was reproduced on my car AND ALL OTHER TAYCANS ON THE LOT at the dealer – each car did it The dealer has done ‘everything in their power’ but it is still happening. I was told Porsche NA was investigating on their wet track at their Atlanta HQ, but that the cars ‘tested as designed’ No warning messages or errors –the regen braking gauge always shows 0% while this happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508736February 23, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507991February 18, 2023
UNKNOWN OR OTHER
No heat in the car and as a result, windows are fogged making it a cold and potentially dangerous drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507742February 17, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
On December 29, 2022, the heater unit in the car failed. This caused ice to form on the inside of the car, all windows. Winter in Chicago. Dealer said they are aware of other Tacans having this came issue but there are no parts available and could be 4 to 6 weeks for parts. it is now February 15th and still no parts and the car is unsafe to drive as you can not see out of the windows. If you look on the website in Europe there are reported over 800 of these cars with the same issue and now Audi is having the same issue. These cars are unsafer and should be removed from the roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Porsche Taycan