Porsche Macan Complaints (2015)

37 consumer complaints on file.

#11413373April 22, 2021
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THE SUNROOF DRAIN HOSES RIGHT SIDE FRONT AND REAR CRACKED (OR WERE INSTALLED CRACKED FROM MANUFACTURER), SO THE RAIN WATER CAN GET INSIDE OF THE STRUCTURE. WATER GET DOWN IINTO AND COLLECTED IN THE REAR RIGHT ELECTRIC COMPARETMENT, AND DAMAGED THE PARK ASSIST MODULE. AS A RESULT NO PARK ASSIST, AND SMELL IN THE COCKPIT AS A SWAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399736March 8, 2021
ELECTRICAL SYSTEM
VEHICLE WILL NOT UNLOCK USING ELECTRONIC KEY. THIS HAPPENS FROM TIME TO TIME AND LASTS FOR MONTHS. THE BATTERY IN THE KEY IS CHANGED, BUT MAKES NO DIFFERENCE. THE PORSCHE DEALER HAS NOT BEEN ABLE TO REPAIR. THIS IS ESPECIALLY DANGEROUS UNDER CERTAIN CIRCUMSTANCES. ALTHOUGH A METAL KEY IS AVAILABLE TO UNLOCK THIS CAR, IT IS VERY CUMBERSOME AND WORTHLESS IN AN EMERGENCY. MY ESTIMATION IS ONE OF THE COMPUTERS IN THE CAR IS DEFECTIVE AND THEREFORE WON'T RECOGNIZE THE KEY (BOTH KEYS) AND COULD LEAVE THE DRIVER STRANDED. ADDITIONALLY, THE SENSORS IN THIS CAR FAIL FROM TIME TO TIME. IF A WHEEL SENSOR FAILS IT WILL SHUT DOWN THE CAR, EVEN ON A BUSY HIGHWAY. THIS DID HAPPEN ONCE WITH THIS VEHICLE, BUT FORTUNATELY ON A NEIGHBORHOOD ROAD WITH NO TRAFFIC; OTHERWISE IT COULD HAVE BEEN CATASTROPHIC. I MENTION THIS; WHEREAS, BOTH ELECTRONIC ISSUE COULD BE CONNECTED. NOTE: THE CALENDAR ON YOUR FORM BELOW ASKS WHEN DID THIS HAPPEN? IT HAS HAPPENED SINCE THE CAR WAS NEW (2015) AND CONTINUES TO BE A PROBLEM TO THIS DAY. I WILL USE TODAYS DAY AS A REFERENCE. THE DEALER IS UNABLE TO FIX AND PORSCHE IS IMPOSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377003November 29, 2020
POWER TRAIN
SHUDDER FROM A STOP WHEN ACCELERATING. TRANSFER CASE FAILURE. ONTARIO CANADA, NO COVERAGE IN CANADA BUT COVERAGE IN THE USA? THIS SHOULD BE WORLDWIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353767September 8, 2020
ENGINE
THE VEHICLE WAS BOUGHT AS NEW AND CURRENTLY HAS 32,000 MILES AS OF 09.08.2020 WITH NO HISTORY OF ACCIDENT. SURPRISINGLY, I FOUND OIL LEAKS FROM TIMING CHAIN COVER AND OILS ARE LEAKING DOWN DUE TO USING DEFECTIVE ALUMINUM BOLT, WHICH GETS BROWN OFF AND CAUSES THE LEAK. THIS IS A KNOWN ISSUE AND MANY MACAN OWNERS ARE EXPERIENCING THE SAME ISSUE, WHICH REQUIRES ENGINE REMOVAL TO REPLACE THE COVER AND BOLTS. SUCH JOB COSTS OVER $12,000 AND DOES NOT MAKE ANY SENSE FOR $70,000 VEHICLE WITH 32000 MILES TO GO THROUGH SUCH ISSUE. THIS SHOULD BE INVESTIGATED AND CREATE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277441October 31, 2019
POWER TRAIN
TRANSFER CASE STARTED LURCHING AND CAUSING ERRATIC MOVEMENT OF THE VEHICLE AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270642October 24, 2019
POWER TRAIN
THERE WAS A VIBRATION ON THE CAR EVERY TIME I ACCELERATED FROM A STOP, SEEMS TO ALWAYS HAPPEN BETWEEN 27MPH TO AROUND 30MPH. IT WAS VIBRATING MORE OR LESS DEPENDING ON THE ACCELERATION TYPE, FAST ACCELERATION WILL SHAKE A LITTLE MORE. THE VIBRATION WAS MOST NOTICEABLE WHEN THE STEERING WHEEL WAS TURNED FULLY WHILE SLOWLY PULLING OUT OF OR BACKING INTO A PARKING SPOT. I TOOK IT TO THE DEALER FOR EVALUATION. AFTER A QUICK FIFTEEN MINUTES THEY DETERMINED IT WAS A TRANSFER CASE ISSUE. I WAS TOLD THAT THIS IS A COMMON ISSUE FOR PORSCHE MACAN 2015. I WAS SURPRISED THAT NO RECALL WAS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268319October 14, 2019
ENGINE
I HAVE DONE EXTENSIVE RESEARCH ON PUBLIC ONLINE FORUMS TO ATTEMP TO TRACE THE ROOT OF AN AGGRESSIVE OIL LEAK THAT COMES FROM A DEFECTIVE DESIGN IN THE BOLTS HOLDING THERE TIMING CHAIN HOUSING. IT APPEARS THE BOLTS WERE OVER TIGHTENED BY THE ROBOTS FROM THE FACTORY CAUSING HUNDREDS OF COMPLAINTS FROM ALMOST EVERY MACAN OWNER IN FORUMS LIKE MACANFORUMS.COM AT A VERY EARLY OWNERSHIP OF THE VEHICLES. OWNERS EXPERIENCE AGGRESSIVE OIL LEAKS IN VEHICLES WITH AS LITTLE AS 10K MILES AND UP. MY CURRENT VEHICLE YA 56K MILES AND PORSCHE WANTS TO CHARGE $10,000 TO FIX IT WHEN IT IS A COMMON KNOWN ISSUES THAT SHOULD HAD BEEN ADDRESSED BY NOW SPECIALLY WHEN THEY HAD TO FIX SO MANY MACANS BY NOW WITH SIMILAR ISSUES. MINE JUST HAPPENED TO BE OUTSIDE OF THE WARRANTY AND I'M LEFT WITH A 40K CAR WITH OIL LEAKS THAT CAN POTENTIALLY CAUSE LETHAL ENGINE FAILURES IF NOT FIXED. IF YOU GO TO MACANFORUMS.COM AND JUST DO AN OIL LEAK SEARCH YOU WILL FIND HUNDREDS OF MACAN OWNERS WITH THE SAME ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266564October 6, 2019
EXTERIOR LIGHTING
BOTH HEADLIGHT LENS ASSEMBLIES HAVE SMALL, YET VISIBLE CRACKS IN THE INTERIOR LENS SURFACE. THE LIGHTS ARE AS-BUILT AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. THE CRACKS WERE DISCOVERED AS THE LIGHTS CAME IN WHEN I UNLOCKED MY CAR IN THE EVENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257831September 24, 2019
POWER TRAIN
TRANSFER CASE MAKING VEHICLE SLUGGISH IN FIRST AND SECOND GEARS. FEELS LIKE THE VEHICLE IS GOING TO STALL. I SPOKE WITH PORSCHE OF DELAWARE AND THEY ARE AWARE OF THE ISSUE WITH THE TRANSFER CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252689September 1, 2019
SERVICE BRAKES
ABRUPT BRAKE FLUID LEAK. LOST PRESSURE IN SYSTEM AND LEAKAGE AT FRONT PASSENGER SIDE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207100May 12, 2019
ENGINE
ONE OR MORE OF THE ENGINE'S TIMING CHAIN COVERS DEVELOPS AN OIL LEAK AFTER 10K+ MILES AS A RESULT OF ONE OR MORE BOLTS, USED TO SECURE THE COVERS TO THE ENGINE, FRACTURING FROM HAVING BEEN OVERTIGHTENED DURING MANUFACTURE AND THE PROCESS OF HEAT CYCLING OVER THE MILEAGE PERIOD NOTED ABOVE. PLEASE SEE THE POSTS IN THE FOLLOWING URLS FOR ADDITIONAL DETAILS:HTTPS://WWW.MACANFORUM.COM/FORUM/COMPLAINTS/146697-OIL-LEAK-ANYONE.HTML AND: HTTPS://WWW.MACANFORUM.COM/FORUM/COMPLAINTS/169565-OIL-LEAKS.HTML.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203676April 25, 2019
SERVICE BRAKES
MY WIFE RECENTLY HAD A VERY TERRIFYING EXPERIENCE WHILE DRIVING HOME IN OUR 2015 MACAN S THIS PAST WEEKEND. AFTER RUNNING ERRANDS, SHE WAS DRIVING HOME AND THE BRAKES FAILED ON OUR MACAN. THERE WAS NO PRESSURE IN THE BRAKE LINES AND THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR IN ORDER TO JUST SLOW DOWN, NOT EVEN STOP. THERE WERE NO WARNING LIGHTS OR INDICATORS THAT CAME ON BEFORE THIS ISSUE HAPPENED. LUCKILY, SHE WAS ALONE IN THE CAR WITH NO ONE ON THE ROAD AND ONLY TRAVELING ON LOCAL ROADS, GOING AROUND 25 MPH WHEN THIS HAPPENED. IF SHE WAS ON THE HIGHWAY, THIS WOULD HAVE BEEN A VERY DIFFERENT SITUATION ESPECIALLY IF OUR 3YR OLD WAS IN THE CAR. I HAD THE CAR TOWED TO A LOCAL PORSCHE DEALERSHIP TO HAVE THEM REVIEW WHAT CAUSED THIS FAILURE AS THE CAR WAS UNDRIVEABLE. AFTER THE TECHNICIAN REVIEWED THE CAR, THEY SENT ME A VIDEO SHOWING THAT THE BRAKE LINE WAS BEING PINCHED OR SOMEHOW RUBBING AGAINST WHAT LOOKS LIKE THE BOLT HOLDING THE FRONT PASSENGER SHOCK. I THOUGHT THAT MAYBE A CLIP HAD POPPED CAUSING THE HOSE TO COME LOOSE BUT I DID SOME RESEARCH AND FOUND THAT THERE IS NO CLIP HOLDING THE LINE IN PLACE. THE LINE LOOKS TAUGHT ENOUGH WHERE IT SHOULD NOT RUB AGAINST ANYTHING BUT HAS ENOUGH SLACK TO ALLOW THE WHEEL TO TURN LEFT AND RIGHT. IF THIS IS TRUE, HOW COULD THE LINE HAVE BEEN PINCHED OR IS THIS A VERY SERIOUS DESIGN FLAW THAT ALLOWS THE BRAKE LINE TO RUB AND WEAR AGAINST THE SHOCK BOLT? OR IS THE ISSUE SIMPLY A FAULTY BRAKE LINE WHICH SHOULD NOT HAVE HAPPENED TO AN ALMOST 4YR OLD CAR WITH LESS THAN 100K MILES. I'VE ALSO REACHED OUT TO THE DEALERSHIP AND PORSCHE USA ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171689January 23, 2019
SERVICE BRAKES
I OWN A 2015 PORSCHE MACAN S. ON 20TH JANUARY 2019, TO MY SHOCK MY CAR'S BRAKES FAILED DURING MY DRIVE FROM NY TO NJ. THERE WERE NO WARNING INDICATORS ON THE CONSOLE BUT THE BRAKE PEDAL STARTED SLIDING TO THE FLOOR WITH NO RESISTANCE. I WAS REALLY LUCKY THAT THIS HAPPENED JUST AFTER I HAD GOTTEN OFF THE HIGHWAY AND HAD PULLED UP INTO A MALL PARKING LOT. PORSCHE ROADSIDE ASSISTANCE TOWED THE CAR TO AN AUTHORIZED DEALER. THE SERVICE TEAM FOUND THE DRIVER'S SIDE FRONT BRAKE LINING HAD SLIT. IN SEPTEMBER 2019, PORSCHE SERVICE IN LARCHMONT HAD PERFORMED BRAKE FLUID FLUSH AND REPLACEMENT, AND ALSO REPLACED BRAKE DISC, BRAKE PAD AND ROTORS. THE PORSCHE SERVICE TEAM IN NJ WHILE NOT YET CERTAIN BELIEVES THE PREVIOUS SERVICE WORK MIGHT HAVE BEEN NEGLIGENT/FAULTY THAT LED TO SUCH A POTENTIALLY CATASTROPHIC FAILURE WITH THE BRAKES. I HAVE WRITTEN TO PORSCHE USA AND GERMANY AND YET TO HEAR BACK FROM THEM ON THEIR PLAN OF ACTION FOR INVESTIGATION, AND CORRECTIVE ACTION. I HOPE THERE IS SOME IMMEDIATE ACTION TAKEN TO MAKE SURE THIS DOES NOT HAPPEN IN OTHER PORSCHE CARS AND MORE IMPORTANTLY OTHER PORSCHE DRIVERS DO NOT HAVE TO GO THROUGH SUCH A TRAUMATIC EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132346September 30, 2018
STRUCTURE:BODY
A LEAKING SUNROOF CAUSED WATER TO ENTER AND SOAK THE CARPET IN THE REAR AND FRONT PASSENGER AREA. THE DEALER BELIEVES THIS IS DUE TO A DESIGN DEFECT IN THE DRAIN LINES THAT RUN FROM THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021091September 1, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V289000 (FUEL SYSTEM) AND 17V133000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN MAY OF 2017. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI, 96813) WAS CONTACTED TWICE. THE FIRST TIME, THE DEALER STATED THAT PARTS WERE UNAVAILABLE AND WOULD NOTIFY THE CONTACT ONCE THEY BECAME AVAILABLE. THE SECOND TIME, THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT BECAUSE PARTS WERE AVAILABLE; HOWEVER, THE DEALER STATED THAT THERE WERE NO MORE APPOINTMENTS AVAILABLE AND THAT THE PORSCHE COMPANY ONLY CAME ONCE A QUARTER TO THE ISLAND. THE DEALER FURTHER STATED THAT IF THEY WERE UNABLE TO GET THE VEHICLE IN THIS TIME, PERHAPS THEY COULD BEFORE THE END OF THE YEAR. THE MANUFACTURER WAS CONTACTED A FEW TIMES AND MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GIVE THE CONTACT A RETURN CALL AND WERE TRYING TO REACH OUT TO THE DEALER. THE CONTACT HAD NOT RECEIVED A RETURN CALL FROM THE PORSCHE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839950March 4, 2016
AIR BAGS, STRUCTURE:BODY, POWER TRAIN
VEHICLE WENT OUT OF CONTROL WHEN DESCENDING THROUGH A MULTI-FLOOR PARKING GARAGE AT NORMAL SLOW SPEED. IT APPEARED TO BE UNINTENDED/UNCONTROLLED ACCELERATION. THE VEHICLE CRASHED INTO THE GARAGE WALL, CAUSING THE WALL PANEL TO COME APART FROM THE STRUCTURE AND CAUSING VERY EXTENSIVE DAMAGE TO THE VEHICLE, WHICH WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS DEPLOYED AS THEY SHOULD HAVE, WHICH PROTECTED THE DRIVER FROM SERIOUS INJURY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10643385October 8, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT THE BEIGE COLOR ON THE DASHBOARD CREATED A GLARE ON THE WINDSHIELD DUE TO THE SUN. ADDITIONALLY, THE CONTACT'S VISION WOULD BECOME IMPAIRED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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