Porsche Cayenne Service Bulletins

1,856 manufacturer communications on file.

• October 21, 2016•Document ID: 10119334

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-S7R6B-11

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  The customer observes a MIL. (Please note: Often, this failure mode is not accompanied by other unwanted behavior.) The technician confirms the MIL and notes P0C4700 is present in the high voltage battery. PCNA is aware of this issue. A bad ground has been found in a number of cases. The service recommendation is to check ground continuity and replace the electric water pump and the electric water pump relay, if necessary.

  Associated Products (2)

  2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119334-0001.pdf↗
• October 21, 2016•Document ID: 10119331

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  122-P2S9S-11

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  The warning message ?Maximum oil level exceeded? appears in the instrument cluster. Frequent short trips and city driving can cause the warning ?Maximum oil level exceeded? to appear in the instrument cluster. If an oil level warning message ("Maximum oil level exceeded" or "Below minimum oil level") appears in the instrument cluster, the current oil level must always be checked using the AfterSales Service dipstick before doing any other work.

  Associated Products (1)

  2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119331-0001.pdf↗
• October 20, 2016•Document ID: 10119330

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  122-P6P7K-10

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the part number of the new transfer case. If the transfer case is the old type, it must be converted to the new type before doing any other work. Conversion to the new type involves: ? Fitting a new protective ring on the front output drive (sometimes also referred to as "dust boot"), ? Fitting a new vent connection (breather adapter) ? Retrofitting a vent line in the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119330-0001.pdf↗
• September 27, 2016•Document ID: 10122100

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-H9J9F-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  PCNA is aware of this this issue. Please use this workaround until a permanent countermeasure can be applied: Use the instructions in WM 915255 Replacing Central Computer to properly encode the central computer to enable the Connect services activation.

  Associated Products (1)

  2017 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122100-0001.pdf↗
• September 26, 2016•Document ID: 10122099

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  122-Q5N4V-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  Reworking Connector on Engine Coolant Level Sensor for Low-temperature Cooling System (Red "engine coolant level" warning message in the instrument cluster/SY2215)? Contact problems with the installed plug contacts in the connector for the engine coolant level sensor on the coolant reservoir (low-temperature cooling system). ? Fluctuations in resistance in the signal chain between the rear-end electronics control unit and the line at the engine coolant level sensor connector (low-temperature cooling system). ? No corresponding fault code is entered in the rear-end electronics control unit fault memory.

  Associated Products (3)

  2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122099-0001.pdf↗
• September 20, 2016•Document ID: 10122094

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-F7A7X-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.

  Associated Products (5)

  2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122094-0001.pdf↗
• September 19, 2016•Document ID: 10122087

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-Q4E3L-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  There is increased friction in the air spring compressor valves at temperatures below ?13° F (?25° C). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. As a result, a warning message will be displayed in the instrument cluster and Porsche Active Suspension Management (PASM) will stop working temporarily. Re-program PASM control unit using the PIWIS Tester with software version 33.010.030 (PIWIS Tester 3) or version 17.100.030 (PIWIS Tester II) or a higher software version installed.

  Associated Products (2)

  2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122087-0001.pdf↗
• September 16, 2016•Document ID: 10122084

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  122-G4Y8K-10

  Date Added:

  November 8, 2017

  Manufacturer:

  PORSCHE

  Summary

  There is a possibility that a leak can occur at the fuel rails in the fuel injection system on the affected vehicles. As a result, a small amount of fuel can leak out. The customer may get a smell of fuel in these rare cases. Replace both fuel rails and replace the support piece and the support ring and sealing ring on the fuel injectors. Also replace the coolant regulator.

  Associated Products (2)

  2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10122084-0001.pdf↗
• September 16, 2016•Document ID: 10084203

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM

  Mfr Comm. #:

  122-G4Y8K-10

  Date Added:

  November 14, 2016

  Manufacturer:

  PORSCHE

  Summary

  "THERE IS A POSSIBILITY THAT A LEAK CAN OCCUR AT THE FUEL RAILS IN THE FUEL INJECTION SYSTEM ON THE AFFECTED VEHICLES. AS A RESULT, A SMALL AMOUNT OF FUEL CAN LEAK OUT. THE CUSTOMER MAY GET A SMELL OF FUEL IN THESE RARE CASES. REPLACE BOTH FUEL RAILS AND REPLACE THE SUPPORT PIECE AND THE SUPPORT RING AND SEALING RING ON THE FUEL INJECTORS. ALSO REPLACE THE COOLANT REGULATOR."

  Associated Products (2)

  2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10084203-0001.pdf↗
• August 23, 2016•Document ID: 10165170

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  122-T3H2H-09

  Date Added:

  September 23, 2019

  Manufacturer:

  PORSCHE

  Summary

  Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system

  Associated Products (48)

  2020 Porsche Cayenne2019 Porsche 9112019 Porsche Cayenne2019 Porsche Macan2019 Porsche Panamera2018 Porsche 9112018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche 9112016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche 9112015 Porsche Cayenne2015 Porsche Macan+ 28 more
  Associated Documents

  • DownloadMC-10165170-0001.pdf↗
• August 17, 2016•Document ID: 10127499

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  122-N6L6C-09

  Date Added:

  January 29, 2018

  Manufacturer:

  PORSCHE

  Summary

  The O-ring on the fuel injector can be damaged by the clamping ring. The clamping ring has been re-designed. When working on the fuel injector, e.g. in the event of a leak, in addition to replacing the O-ring, the clamping ringmust also be replaced by a new type of clamping ring.

  Associated Products (3)

  2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera
  Associated Documents

  • DownloadMC-10127499-0001.pdf↗
• August 12, 2016•Document ID: 10081247

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-J8L6N-09

  Date Added:

  October 3, 2016

  Manufacturer:

  PORSCHE

  Summary

  ENABLING ONLINE SERVICES

  Associated Products (4)

  2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne
  Associated Documents

  • DownloadMC-10081247-0001.pdf↗
• August 8, 2016•Document ID: 10081304

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-R4W5T-09

  Date Added:

  October 3, 2016

  Manufacturer:

  PORSCHE

  Summary

  Due to a software error in the DME control unit, a rough-running engine can occur sporadically during the warm-up phase on the affected vehicles. If this happens, the Check Engine light will be activated.

  Associated Products (2)

  2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10081304-0001.pdf↗
• July 26, 2016•Document ID: 10188295

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-F5Q8K-07

  Date Added:

  March 6, 2021

  Manufacturer:

  PORSCHE

  Summary

  Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.

  Associated Products (16)

  2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne2011 Porsche Panamera2010 Porsche Cayenne2010 Porsche Panamera
  Associated Documents

  • DownloadMC-10188295-0001.pdf↗
• April 27, 2016•Document ID: 10198537

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  CAY224-16

  Date Added:

  June 28, 2021

  Manufacturer:

  PORSCHE

  Summary

  DME Control Unit - There is a possibility that an excessively high drive torque will be transferred to the rear axle when the Performance Start function is used on the affected vehicles. If the performance start function is used frequently. Overloading of the drive shafts cannot be ruled out. This can damage the drive shaft on the rear axle.

  Associated Products (1)

  2016 Porsche Cayenne
  Associated Documents

  • DownloadMC-10198537-0001.pdf↗
• April 22, 2016•Document ID: 10198523

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  ATIALL1601

  Date Added:

  June 28, 2021

  Manufacturer:

  PORSCHE

  Summary

  1997 to Present - Vehicle Analysis Log Types - In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a "log type" drop down menu was added at the end of the VAL creation menu.

  Associated Products (110)

  2021 Porsche 718 Spyder2021 Porsche 9112021 Porsche Cayenne2021 Porsche Macan2021 Porsche Panamera2021 Porsche Taycan2020 Porsche 718 Boxster2020 Porsche 718 Spyder2020 Porsche 9112020 Porsche Cayenne2020 Porsche Cayman2020 Porsche Macan2020 Porsche Panamera2020 Porsche Taycan2019 Porsche 718 Boxster2019 Porsche 718 Cayman2019 Porsche 9112019 Porsche Cayenne2019 Porsche Macan2019 Porsche Panamera+ 90 more
  Associated Documents

  • DownloadMC-10198523-0001.pdf↗
• April 11, 2016•Document ID: 10198511

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT

  Mfr Comm. #:

  991911-16

  Date Added:

  June 28, 2021

  Manufacturer:

  PORSCHE

  Summary

  Retrofitting - Only for vehicles with LED headlights incl. Porsche Dynamic light

  Associated Products (1)

  2017 Porsche Cayenne
  Associated Documents

  • DownloadMC-10198511-0001.pdf↗
• April 7, 2016•Document ID: 10198540

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  CAY73-16

  Date Added:

  June 28, 2021

  Manufacturer:

  PORSCHE

  Summary

  Eliminating Symkptoms in Body Interior: Replacing A Pillar Trim Panel (A-pillar trim panel loose/SY0316)

  Associated Products (2)

  2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10198540-0001.pdf↗
• April 6, 2016•Document ID: 10198539

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  CAY517-16

  Date Added:

  June 28, 2021

  Manufacturer:

  PORSCHE

  Summary

  Should you receive a customer complaint regarding the fuel tank readiness the fuel tank readiness switch coming loose. (Falling into door panel), there may be an issue with the fuel tank readiness switch and of the trim tolerances that do no meet skpecifications.

  Associated Products (1)

  2016 Porsche Cayenne
  Associated Documents

  • DownloadMC-10198539-0001.pdf↗
• March 31, 2016•Document ID: 10198538

  Service Bulletin/Repair Instructions
  WHEELS; EQUIPMENT; TIRES

  Mfr Comm. #:

  CAY42-16

  Date Added:

  June 28, 2021

  Manufacturer:

  PORSCHE

  Summary

  Approved Tires, Wheels and Spacers (02/16/)

  Associated Products (1)

  2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10198538-0001.pdf↗