Porsche Cayenne Service Bulletins (2016)

558 manufacturer communications on file.

• July 27, 2017•Document ID: 10120616

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-T5Z7V-08

  Date Added:

  October 25, 2017

  Manufacturer:

  PORSCHE

  Summary

  Technical Concern: The technician confirms the MIL and notes P0C4700 is present in the high voltage battery.

  Associated Products (2)

  2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120616-0001.pdf↗
• July 17, 2017•Document ID: 10108675

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  122-Q5C4S-06

  Date Added:

  July 28, 2017

  Manufacturer:

  PORSCHE

  Summary

  Issue: Oil in the wiring harness. Information: If oil is found in the engine wiring harness during a repair, the wiring harness and all the affected components (including the oil pump control valve) must be replaced.

  Associated Products (18)

  2017 Porsche Cayenne2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne2011 Porsche Panamera2010 Porsche Cayenne2010 Porsche Panamera2009 Porsche 9112009 Porsche Cayenne2008 Porsche Cayenne
  Associated Documents

  • DownloadMC-10108675-0001.pdf↗
• June 27, 2017•Document ID: 10120792

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-Z6W8C-07

  Date Added:

  October 27, 2017

  Manufacturer:

  PORSCHE

  Summary

  Subject: Discharge protection function of the batterymanagement system(BMS) in order to extend the service life of high-voltage and low-voltage batteries

  Associated Products (8)

  2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Panamera
  Associated Documents

  • DownloadMC-10120792-0001.pdf↗
• June 27, 2017•Document ID: 10120786

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  122-T5P5F-07

  Date Added:

  October 27, 2017

  Manufacturer:

  PORSCHE

  Summary

  Information: Converting transfer cases that are still in stock to the new type before installing themin customer vehicles.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120786-0001.pdf↗
• June 16, 2017•Document ID: 10188293

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  122-F3G7W-07

  Date Added:

  March 6, 2021

  Manufacturer:

  PORSCHE

  Summary

  Resubmitting at request of Mr. Bernard Hardgrave. Porsche service campaign information for Workshop campaign WH13 - Adapting Oil Fill Quantity.

  Associated Products (3)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10188293-0001.pdf↗
• June 13, 2017•Document ID: 10120788

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-Y6R5S-07

  Date Added:

  October 27, 2017

  Manufacturer:

  PORSCHE

  Summary

  Concerns: AGM starter battery (referred to below simply as 'battery') Situation: Support for the care andmaintenance of the AGMstarter battery (at the dealership): From the time the vehicle is delivered to the Porsche Centre until it is handed over to the customer, the battery must be maintained and charged regularly, depending on use.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120788-0001.pdf↗
• June 13, 2017•Document ID: 10120787

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-S5L3F-07

  Date Added:

  October 27, 2017

  Manufacturer:

  PORSCHE

  Summary

  Concerns: AGM starter battery (referred to below simply as ?battery?) Information: Customer complaints concerning battery-related topics Recurring customer complaints concerning topics relating to battery capacity and quality.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120787-0001.pdf↗
• February 20, 2017•Document ID: 10120601

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  122-W6E3D-03

  Date Added:

  October 25, 2017

  Manufacturer:

  PORSCHE

  Summary

  No cooling in the passenger compartment. NOTE: A low state of charge of the High Voltage Battery can cause the AC to be deactivated until the state of charge increases to an adequate level. Customers who do not plug their vehicle in on a regular basis may have this issue. There are two shut off valves in the refrigeration circuit. 1. The chiller shut off valve is normally open and requires 12V be applied to it from the AC control unit to close it. This would stop cooling of the high voltage battery. a. Power and ground from the AC CU can be checked at the connector of the valve. 2. The evaporator shut off valve is normally closed and requires 12V to be applied to it, via a relay, in order for the valve to open and provide cooling to the passenger compartment. a. The evaporator shut off valve can be diagnosed easily by removing the relay and jumping the load contacts of the relay to see if power makes it to the valve. Power at the valve opens it and the evaporator gets cold with normal AC operation. b. The relay winding circuit can be tested for power and ground from the AC CU.

  Associated Products (6)

  2017 Porsche Cayenne2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera
  Associated Documents

  • DownloadMC-10120601-0001.pdf↗
• January 31, 2017•Document ID: 10182654

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  122-D8Z9H-02

  Date Added:

  November 16, 2020

  Manufacturer:

  PORSCHE

  Summary

  RESUBMITTING AT THE REQUEST OF B HARDGRAVE. This bulletin from January 2017 contains instructions on how to properly fill Hybrid vehicles with oil, and what to do in the event of a red warning light "Maximum oil level exceeded".

  Associated Products (15)

  2020 Porsche Cayenne2019 Porsche Cayenne2018 Porsche Cayenne2018 Porsche Panamera2017 Porsche Cayenne2016 Porsche Cayenne2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Panamera2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10182654-0001.pdf↗
• December 13, 2016•Document ID: 10125194

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  122-N9F6H-01

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Information: The customer complains that certain functions of the front camera are not available at times: * Lane Change Assist not available * Porsche Dynamic Light System not available * Traffic sign recognition not available Cause: Image sensor fault in the front camera. Insufficient contrast causes certain functions to fail at times.

  Associated Products (16)

  2017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche Cayenne2015 Porsche Macan2015 Porsche Panamera2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera2013 Porsche Cayenne2013 Porsche Panamera2012 Porsche Cayenne2012 Porsche Panamera
  Associated Documents

  • DownloadMC-10125194-0001.pdf↗
• December 13, 2016•Document ID: 10125193

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  122-L6Q4X-01

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  Symptom: The engine will not start at times and the fault code P0607 Control unit faulty is stored in the fault memory. Cause: The DME control unit can become damaged via the electric wires as a result of electrostatic discharge of the throttle housing. Date of Introduction: The optimized throttle housing with insulation has been installed during production since August 24, 2016.

  Associated Products (9)

  2017 Porsche Cayenne2017 Porsche Macan2016 Porsche Cayenne2016 Porsche Macan2015 Porsche Cayenne2015 Porsche Macan2014 Porsche Cayenne2014 Porsche Macan2014 Porsche Panamera
  Associated Documents

  • DownloadMC-10125193-0001.pdf↗
• December 13, 2016•Document ID: 10125190

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

  Mfr Comm. #:

  122-D2Y3E-01

  Date Added:

  December 14, 2017

  Manufacturer:

  PORSCHE

  Summary

  The turbocharger is damaged by detached parts of the cracked inner part of the manifold. A faulty turbocharger is diagnosed due to loss of power and when the "Check Engine" warning is activated. However, a faulty turbocharger can also be diagnosed if the inner part of the manifold is damaged.

  Associated Products (5)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne
  Associated Documents

  • DownloadMC-10125190-0001.pdf↗
• November 18, 2016•Document ID: 10120623

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-E3D6M-12

  Date Added:

  October 25, 2017

  Manufacturer:

  PORSCHE

  Summary

  Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including electric plug connection using a repair kit. ? If the servo motor is damaged, replace section of cable including electric plug connection and transfer case servo motor.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120623-0001.pdf↗
• November 18, 2016•Document ID: 10119298

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  122-E3D6M-12

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Due to incorrect sealing of the electric plug connection on the transfer case servo motor, moisture can get into the connector. As a result, the contacts can become corroded. In the event of a customer complaint, check the plug connection on the servo motor and the servo motor itself for damage: ? If the electric plug connection on the transfer case servo motor is corroded, replace section of cable including electric plug connection using a repair kit. ? If the servo motor is damaged, replace section of cable including electric plug connection and transfer case servo motor.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119298-0001.pdf↗
• November 14, 2016•Document ID: 10120621

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  122-T9Z8L-12

  Date Added:

  October 25, 2017

  Manufacturer:

  PORSCHE

  Summary

  The following procedure is recommended to ensure that the engine oil level is correct. By following this procedure, the engine oil level display will be displayed as completely full. If the engine oil is filled beyond this level, the warning for ?Above Max? may be displayed intermittently under certain operating conditions.

  Associated Products (3)

  2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne
  Associated Documents

  • DownloadMC-10120621-0001.pdf↗
• November 14, 2016•Document ID: 10119296

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  122-T9Z8L-12

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  The following procedure is recommended to ensure that the engine oil level is correct. By following this procedure, the engine oil level display will be displayed as completely full. If the engine oil is filled beyond this level, the warning for ?Above Max? may be displayed intermittently under certain operating conditions.

  Associated Products (3)

  2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119296-0001.pdf↗
• October 21, 2016•Document ID: 10119334

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  122-S7R6B-11

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  The customer observes a MIL. (Please note: Often, this failure mode is not accompanied by other unwanted behavior.) The technician confirms the MIL and notes P0C4700 is present in the high voltage battery. PCNA is aware of this issue. A bad ground has been found in a number of cases. The service recommendation is to check ground continuity and replace the electric water pump and the electric water pump relay, if necessary.

  Associated Products (2)

  2016 Porsche Cayenne2015 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119334-0001.pdf↗
• October 20, 2016•Document ID: 10119330

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  122-P6P7K-10

  Date Added:

  October 15, 2017

  Manufacturer:

  PORSCHE

  Summary

  Converting transfer cases that are still in stock to the new type before installing themin customer vehicles. The optimized transfer case is used during production from week 31/2016. If the transfer case needs to be replaced, check the part number of the new transfer case. If the transfer case is the old type, it must be converted to the new type before doing any other work. Conversion to the new type involves: ? Fitting a new protective ring on the front output drive (sometimes also referred to as "dust boot"), ? Fitting a new vent connection (breather adapter) ? Retrofitting a vent line in the vehicle.

  Associated Products (7)

  2017 Porsche Cayenne2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne2012 Porsche Cayenne2011 Porsche Cayenne
  Associated Documents

  • DownloadMC-10119330-0001.pdf↗
• August 23, 2016•Document ID: 10165170

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  122-T3H2H-09

  Date Added:

  September 23, 2019

  Manufacturer:

  PORSCHE

  Summary

  Instructions for installing the Porsche Bicycle Rack on applicable models with an already installed roof transportation system

  Associated Products (48)

  2020 Porsche Cayenne2019 Porsche 9112019 Porsche Cayenne2019 Porsche Macan2019 Porsche Panamera2018 Porsche 9112018 Porsche Cayenne2018 Porsche Macan2018 Porsche Panamera2017 Porsche 9112017 Porsche Cayenne2017 Porsche Macan2017 Porsche Panamera2016 Porsche 9112016 Porsche Cayenne2016 Porsche Macan2016 Porsche Panamera2015 Porsche 9112015 Porsche Cayenne2015 Porsche Macan+ 28 more
  Associated Documents

  • DownloadMC-10165170-0001.pdf↗
• August 12, 2016•Document ID: 10081247

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  122-J8L6N-09

  Date Added:

  October 3, 2016

  Manufacturer:

  PORSCHE

  Summary

  ENABLING ONLINE SERVICES

  Associated Products (4)

  2016 Porsche Cayenne2015 Porsche Cayenne2014 Porsche Cayenne2013 Porsche Cayenne
  Associated Documents

  • DownloadMC-10081247-0001.pdf↗