Pontiac Grand AM Complaints
5,577 consumer complaints on file.
- #550382January 12, 2000FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FRONT FUEL LINE SEPARATED FROM HOSE RESULTING IN A LEAK. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #854875January 11, 2000EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
WHEN DRIVING WITH HEADLIGHTS ON,THEY FLICKER OFF/ON. ALSO, THE INSTRUMENT PANEL LIGHTS TURN OFF, CAUSING POOR DRIVER'S VISIBILITY. HIGH BEAM LIGHTS ARE THE ONLY OTHER OPTION. CONSUMER HAS CONTACTED DEALER. CONSUMER HAS YET TO HAVE THE PROBLEM CORRECTED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #717101January 9, 2000UNKNOWN OR OTHER
WE BOUGHT THE CAR IN NC. IN DEC. 1998, AND MOVED TO LEXINGTON KY. IN SEPT. OF 1999. AT THAT TIME WATER STARTED TO COLLECT ON THE PASSENGERS FRONT FLOOR CARPET. WE HAD THE LOCAL GM DEALER COURTESY PONTAIC ATTEMP TO FIX IT 5 TIMES BETWEEN SEPT. AND DEC.. THEY HAVE HAD THE CAR MORE THEN WE HAVE IN THE LAST 4 MONTHS, SOMETIMES AS LONG AS 3 WEEKS. WHILE I AM STILL PAYING OVER 400.00 A MONTH FOR A LESSOR RENTAL CAR. I HAVE CONTACTED THE GM DIVISIONAL OFFICE AND THE BETTER BUSINESS BUREUR. THE DEALER PRESENTLY HAS THE CAR NOW UNTIL THE GM REP AND ME CAN DECIDE ON WHAT THE NEXT STEP SHOULD BE. I DO NOT WANT THE CAR BACK IT HAS JUST BEEN A COMPLETE NIGHTMARE. THEY WANT ME TO LOOK AT A GRAND PRIX GT BUT I AM NOT WANTING TO BE TAKEN. ANY HELP WOULD BE APPRECIATED. THANK YOU MASON L. FLINCHUM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #717054January 7, 2000STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
I HAVE BEEN COMPLAINING OF A BUMPING AND GRINDING IN THE STEERING AT SLOW SPPEDS SINCE 1992. I HAVE BEEN GIVEN THE RUN AROUND ALL THIS TIME UNTIL MAJOR FAILURE IN DEC. 1999. DEALER SAID IT WAS THE RACK AND PINION STEERING. AFTER REPLACEMENT ANOTHER PROBLEM AROSE WHICH CAUSED THE WHOLE FRONT OF THE CAR TO VIBERATE WHEN TURNING. I WAS TOLD A POWER STEERING HOSE WOULD HAVE TO BE REPLACED TO CORRECT THIS PROBLEM. I WAS TOLD BY THE REPAIR DEALER THAT THEY CHECKED WITH PONTIAC TECH. ASS. AND FOUND THE HOSE INSUFFICENT TO HANDLE THE HIGH PREASURE RETURN TO THE POWER STEERING UNIT. WOULD THIS CONDITION CAUSE THE RACK AND PINION TO FAIL IN THE FIRAT PLACE OR DID I GET ANOTHER RUN AROUND. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #854757January 6, 2000SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CONSUMER EXPERIENCING EXCESSIVE WEAR OF THE FRONT BRAKE PADS/ROTORS, AND CLIPERS. ALSO, UPON DEPRESSING THE BRAKE PEDAL CONSUMER NOTICED A LOUD GRINDING NOISE COMING FROM THE BRAKES. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS REPLACED THE BRAKES ON SEVERAL OCCASIONS . PLEASE PROVIDE ANY FURTHER DETAILS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #716931January 5, 2000ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING, SUSPENSION:FRONT:STABILIZER BAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
PURCHASED VEHICLE 6/98. THREE DAYS AFTER PURCHASE CAR IGNITION SWITCH FAILED. VEHICLE TOWED 3 TIMES FOR SAME PROBLEM. FOUND WIRES IN HARNESS BAD CAUSING PROBLEM. BRAKE PROBLEMS SINCE OWNING WHEEL CYLINDERS LEAKING BRAKE SHOES SOAKED WITH OIL. ROTORS MACHINED @ 10,462. EXCESSIVE BRAKE DUST. BRAKE PADS WORN AT 10,465 MILES. REAR SHOES OUT OF ADJUSTMENT @ 10,465. 13,985 MILES ABS LIGHT FAILED. WHILE LIGHTS AND AC OR HEAT ON WHEN APPLYING BRAKES INTERIOR AND HEADLIGHTS DIM. CAN'T FIND PROBLEM! WHEN HEATER IS ON SMELL OF ANTIFREEZE. CAN'T FIND PROBLEM. FRONT SUSPENSION NOISE. STABILIZER BUSHINGS BAD CAN'T FIND PROBLEM. NO BRAKE PEDAL AT TIMES. WHEN ROAD SURFACE IS WET AND BRAKES APPLIED CAR WILL NOT STOP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #716939January 5, 2000SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION EXPERIENCED A SLIP DUE TO "REPL 2ND CLUTCH INPUT CLUTCH" AND HAD TO BE COMPLETELY OVERHAULED. MECHANIC STATED THAT PROBLEM COULD ONLY BE LINKED TO MECHANICAL FAILURE. THERE WAS NO POSSIBLE WAY THAT HUMAN INTERFERANCE COULD HAVE CAUSED THE MALFUNCTION. A TRANSMISSION KIT, VALVE, PISTON, AND 12 ATF'S HAD TO BE PURCHASED FOR A TOTAL OF $861.49 IN PARTS AND $1224.00 IN LABOR. FRONT SUSPENSION IS ALSO LOOSE. ENTIRE FRONT END IS "LOOSE AS A TOOTH" ACCORDING TO DEALER MECHANIC. ALSO STATED THAT PROBLEM SHOULD NOT HAVE OCCURRED AT ONLY 40,000 MILES. NEED TO BALANCE WHEEL, ALIGN FRONT, AND PERFORM A TUNE-UP. LABOR IS ESTIMATED AT $200.00 WITH ADDITIONAL COSTS FOR PARTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #877512January 5, 2000ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMER IS UPSET BECAUSE MANUFACTURER WILL NOT HAVE PARTS AVAILABLE UNTIL MARCH, AND DEALER WILL NOT BE ABLE TO PERFORM NHTSA RECALL 00V287000/MANUFACTURER'S RECALL P00079S REPAIRS CONCERNING ENGINE STARTER. CONSUMER FEELS RECALL IS NOT DONE IN TIMELY MANNER. AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #550191January 3, 2000ELECTRICAL SYSTEM:IGNITION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
IGNITION LOCK CYLINDER FAILED CAUSING PROBLEMS WITH POWER LOCK SYSTEM. YH (ATTORNEY FOR CONSUMER)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #854621January 3, 2000AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN FRONTAL CRASH AT 60MPH AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER SAYS IT'S NORMAL. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #716810January 3, 2000ENGINE AND ENGINE COOLING:ENGINE
*-#WE HAD TO HAVE THE CAR TOWED TO WHERE WE HAD THE CAR REPAIRED. IT WAS A BLOWN HEAD GASKET, AND WE ARE DEFINITELY NOT PLEASED WITH THIS CAR ,AND THE FACT THAT IT SHOULDN'T HAVE BLOWN A HEAD GASKET WITH THIS FEW OF MILES ON THE ENGINE. WE ARE ALSO GOING TO LET OUR FRIENDS KNOW THAT THEY SHOULD NOT BY ANY MEANS BUY A GRAND AM BECAUSE THIS IS A KNOWN FACTOR THAT ALL GRAND AM HAVE AND THERE HASN'T BEEN A RECALL ON THIS PARTICULAR PART AND THE PONTIAC COMPANY KNOWS OF THIS PROBLEM AND FAILED TO RECALL THESE CARS FOR THIS REASON. ALSO, THAT THE PUBLIC SHOULD NOT HAVE TO PAY THIS KIND OF MONEY JUST BECAUSE PONTIAC FAILED TO RECALL THIS CAR FOR THIS REASON, AND THEY KNEW OF THE PROBLEM. WE FEEL THAT YOU SHOULD HAVE TO PAY FOR THIS REPAIR, AND ALSO KNOW THAT YOU HAVE A SPECIAL POLICY #5. UNDER THIS POLICY, YOU SHOULD BE LIABLE TO PAY FOR THIS COST THAT HAS BEEN PLACED UPON THE CUSTOMER. WE ARE VERY DISPLEASED WITH YOUR COMPANY, AND WITH THIS GRAND AM THAT WAS BOUGHT FOR MY DAUGHTER FOR HER GRADUATION FROM HIGH SCHOOL CONSIDERING SHE HAS ONLY HAD IT FOR FOUR MONTHS, AND HAS ALREADY HAD TO SPEND 1200 DOLLARS ON THE PIECE OF '!@#$% JUST SO SHE COULD HAVE TRANSPORTATION TO COLLEGE AND WORK. A VERY DISPLEASED CUSTOMER. KENNETH I HARRISON. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #716727January 1, 2000STEERING:COLUMN, SUSPENSION:FRONT:STABILIZER BAR
FRONT STABILIZER BAR CONNECTING BAR RUSTED ON BOTH SIDES SUBSEQUENTLY DISCONNECTING THE STABILIZER BAR FROM THE SUSPENSION. A PIN IN THE TILT STEERING WHEEL CAME LOOSE SUBSEQUENTLY RESULTING IN THE STEERING WHEEL TO BECOME VERY LOOSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #550160December 30, 1999VISIBILITY:WINDSHIELD
PASSENGER SIDE WINDOW IS INOPERABLE. YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #853471December 30, 1999FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
INTERMITTENTLY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS VEHICLE WILL SHUT DOWN DOWN AND DIE. PRIOR TO THE VEHICLE SHUTTING DOWN, THE LIGHTS ON THE DASH FLASHED ON AND OFF. DEALER HAS INSPECTED AND REPAIRED VARIOUS PARTS OF THE VEHICLE, BUT THE PROBLEM STILL EXISTS. THE MANUFACTURER WILL BE NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #853718December 30, 1999AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE AT 20MPH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED WITHOUT REASON OR WARNING. DEALER HAS SEEN VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #716680December 30, 1999SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VEHICLE SPEED CONTROL, STRUCTURE:BODY:DOOR, STRUCTURE:BODY
REAR BRAKES BIND DURING NORMAL STOP AND GO TRAFFIC. UPON ACCELLERATION THE REAR OF THE VEHICLE SQUEALS AND 1 OR 2 LOUD BANGS ARE HEARD AS THE BRAKES RELEASE. DEALER WAS UNABLE TO DUPLICATE AND UNABLE TO DETECT ANY BRAKE PROBLEMS. VEHICLES ALTERNATOR FAILED WITHOUT ANY TELTALE WARNING SIGNS, STRANDING THE CONSUMER. 60 DAYS LATER THE BATTERY DIES. ENGINE USED TO REV TO ABOUT 1500 RPM WHILE VEHICLE WAS STOPPED AND IN GEAR. REPLACEMENT OF 02 SENSOR CURED PROBLEM. OTHER MINOR PROBLEMS INCLUDE POWER DOOR LOCK BUMPER FAILURE (REPAIRED) AND POOR DESIGN OF THE DRIVER'S SUN VISOR. (IT MOVES THE REAR-VIEW MIRROR) WHEN MOVING VISOR FROM WINDSHIELD TO SIDE WINDOW. CONSUMER HAS ALREADY REPLACED VISOR ONCE DUE TO CRACKS AT MOUNTING SCREWS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #550119December 29, 1999FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
FUEL INJECTORS REPLACED ON TWO OCCASIONS, FAILURES CAUSING MISFIRE. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #854504December 29, 1999AIR BAGS:FRONTAL
CONSUMER WAS DRIVING AT 45 MPH ON FLAT ROAD WHEN DUAL AIRBAGS SUDDENDLY DEPLOYED, CAUSING BURN INJURIES. THERE WAS NO FRONTAL OR ANY KIND OF IMPACT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #716584December 29, 1999SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SHAKES BADLY WHILE BRAKING ROTORS HAVE BEEN TURNED. ALREADY I AM TOLD ITS MY FAULT BY DEALER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #716465December 26, 1999VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
HAD ALL 4 POWER WINDOW MOTORS FAIL WITHIN THE PAST YR. ALSO PASS POWER LOCK FAILURE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0