Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#725910July 24, 2000
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT END OF THIS CAR HAS BEEN A PROBLEM SINCE IT WAS FIRST PURCHASED. THE CAR PULLS DRAMATICLY TO THE LEST WHEN YOU TRY AND PASS ANOTHER CAR. BOTH MANUFACTOR AND DEALER SAYS THIS IS NORMAL "NORMAL TORQUE STEER". THIS ACTION CAUSES THE CAR TO EITHER INTO THE FAR LEFT SHOULDER OF THE ROAD OR ALOMOST BECOME UNCONTROLABLE IF THERE IS SNOW ON THE ROAD. THE BRAKES STARTED SHAKING WHEN THE CAR WAS PURCHASED, DEALER REPLACED ROTOR ASSMB. AND OILED CALIBERS. BRAKES HAD TO BE REPLACED AT OWNERS EXPENSE. I HAVE CONTINUED TO TRY AND HAVE THE FRONT END FIXED. DEALER REPLACED TIRES (CLAIMS THEY WERE OUT OF ROUND), DID NOT FIX THE PROBLEM, DEALER REPLACED WHEELS (CLAIMS THEY WERE MILLED WRONG) DID NOT FIX THE PROBELM. MANUFACTURE STATES AFTER CALL, THAT THERE WAS NOTHING MORE THEY CAN DO. THIS CAR HAS BEEN INTO THE SHOP FOR THESE RELATED REPAIRS 13 TIMES SINCE THE CAR WAS PURCHASED. I FEEL THAT PONTIAC WILL NOT DEAL WITH THIS PROBLEM UNTIL THERE IS A MAJOR LAW SUIT AGAINST THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725855July 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I BOUGHT THE GRAND AM USED WHICH HAD 280 MILES ON IT. EVER SINCE THE DATE OF PURCHASE, I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS. THE MAJOR PROBLEM IS THE BRAKING SYSTEM. MY CAR HAS HAD APPROXIMIATLY 8 SETS OF ROTORS AND 4 SETS OF BRAKE PADS. I HAVE OWNED THE VEHICLE FOR 1 YEAR AND HAS ONLY 27900 MILES ON IT. THE NEW DESIGN ROTORS AND PADS WERE SUPPOSED TO CORRECT THE BRAKE PULSATION, BUT THEY HAVE NOT. I HAVE HAD ABOUT 3 SETS OF THE NEW DESIGN COMPONENTS. BOTH REAR WINDOWS HAVE BEEN REPLACED DUE TO MISPLACED PARTS IN THE WINDOW COMPONENTS. I HAVE ALSO HAD 2 OIL LEAKS ON THE VEHICLE, ONE ON THE REAR SEAL, THE OTHER INSIDE THE ENGINE, WHICH REQUIRED REPLACING DIFFERENT GASKETS UNDER THE INTAKE SYSTEM. THE RADIO WAS REPLACED BECAUSE THE PLAY BUTTON FOR THE TAPES DID NOT WORK. I HAVE ALSO HAD MOLDING ON THE DOORS OF THE VEHICLE REPLACED DUE TO PAINT CHIPPING OFF AND WARPED PARTS. I AM SOON GOING TO BE GETTING THE 2 FRONT GRILLS REPLACED DUE TO CROME CHIPPING OFF OF THEM. I WOULD NOT RECOMMEND ANYONE TO PURCHASE A GRAND AM. MY VEHICLE IS IN THE REPAIR SHOP AT LEAT ONCE A MONTH. THE REPARIS ARE COMPLETED AT ANOTHER PONTIAC DEALER OTHER THAN WHERE I PURCHASED THE CAR BECAUSE OF THEIR HORRIBLE SERVICE. I NOW GET SERVICED AT SAPAUGH GM IN HERCULANEUM, MO, WHO HAS BEEN WONDERFUL AS FAR AS CUSTOMER SERVICE. I OWNED A FORD PRODUCT BEFORE THE PURCHASE OF MY GM PRODUCT--I DON'T KNOW IF I'LL EVER PURCHASE ANOTHER GM PRODUCT. MINE HAS BEEN NOTHING BUT HEADACHES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725669July 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WITH ONLY APPROXIMATELY 14,000 MILES ON THE PONTIAC GRAND AM SE2 WE NOTICED WHEN PRESSING ON THE BRAKES AT 65 MPH, THE STEERING WHEEL AND THE BRAKE PEDAL VIBRATES EXCESSIVELY. TOOK IN TO DEALER, FOUND THE ROTORS WARPED AND THE BRAKES ALREADY WORN WITH ONLY 15,500 MILES, UNACCEPTABLE. CUSTOMER RESPONSIBLE FOR REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725671July 19, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725606July 18, 2000
VEHICLE SPEED CONTROL:LINKAGES
EXPERIENCING UNWANTED ACCELERATION. CAR IS UNSAFE! DEALER CANNOT DUPLICATE PROBLEM WHEN VEHICLE TAKEN IN FOR REPAIR. SERVICE MANAGER AT DEALERSHIP STATES ALTHOUGH COMPUTER SHOWS CODES RELATING TO REPORTED INCIDENT, THEY ARE NOT AUTHORIZED TO REPAIR. PROBLEM HAS BEEN OCCURING MORE FREQUENTLY. HAVING PROBLEMS SLOWING VEHICLE DOWN AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725610July 18, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENITRE VEHICLE DESTROYED BY FIRE WHILE PARKED. CAUSE UNKNOWN, UNDER INVESTIGATION BY AMERICAN FAMILY INSURANCE CO. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#865632July 18, 2000
EXTERIOR LIGHTING:HEADLIGHTS
OWNER WASHING VEHICLE WHEN FRONT HEADLIGHT LENS COVER FELL OFF WHILE PARKED. THIS CAUSED THE LIGHT BULB TO BE EXPOSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725597July 17, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725447July 14, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EVERY 3000 MILES APPROXIMATELY I HAVE HAD TO HAVE THE BRAKES AND ROTORS ON THE FRONT END REPLACED DUE TO THEM WARPING. THE DEALRSHIP GARAGE KEEPS ASSURING ME THEY ARE PUTTING ON AN IMPROVED DESIGN BY GMAC AND THAT IT WON'T HAPPEN AGAIN. BUT JUST TODAY WHEN APPLYING THE BRAKES THE NOISE AND SHAKING RESTARTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725413July 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
CYNLIDNER HEAD CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865410July 14, 2000
POWER TRAIN
WHEN CONSUMER STARTS VEHICLE TACHOMETER DROPS DOWN TO 0, AND THEN IT GOES UP TO WHERE IT SUPPOSE TO BE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552999July 12, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER WAS TOLD BY DEALER THAT GAS TANK WAS DEFECTIVE BUT COULD NOT BE REPLACED BECAUSE THE PART WAS NOT AVAILABLE, CONSUMER CALLED CUSTOMER SERVICE WHO SAID THAT THEY WOULD SHIP AN AFTER MARKET TANK TO DEALER WITHIN 24 HOUR, NO TANK ARRIVED AND CONSUMER IS WITHOUT A VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865271July 12, 2000
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN MAKING A RIGHT OR LEFT TURN VEHICLE WILL MAKE A NOISE AND A REAL HARD RUBBING SOUND. STEERING WHEEL WILL JERK BY ITSELF. CONTACT DEALER, NOT ABLE TO HELP.*AK BRAKE PADS AND ROTORS FAILED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552966July 11, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
POSSIBLE FUEL INJECTION SYSTEM LEAKING CAUSED SMELL OF GASOLINE IN THE VEHICLE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725267July 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT END PULLS TO THE LEFT WHEN WHEN PASSING, FRONT IN SHAKES AT TIMES, DEALER REPLACED BRAKES, ABS SYSTEM, TIRES, WHEELS, DID ALINEMENTS AND TOLD US THAT IT IS NORMAL FOR THIS CAR TO PULL TO THE LEFT WHEN PASSING. WE TOLD THEM THAT WHEN THIS HAPPENS, WE FEEL THAT IT COULD CAUSE THE DRIVER TO LOSE CONTROL AND GO INTO ON COMING TRAFFIC. THEY SAID THEY HAVE DONE EVERYTHING POSSIBLE AND WE ARE STILL HAVING PROBLEMS WITH THE FRONT END. CURRENTLY THE BRAKES STARTED MAKING NOISE WHEN WE TURN THE CAR TO THE LEFT. THE DEALER SAYS WE WILL HAVE TO PAY FOR THIS PROBLEM SINCE OUR WARRENTY HAS EXPIRED. WE FEEL THAT THERE IS A MAJOR PROBLEM WITH THE DESIGN OF THE FRONT END SYSTEM INCLUDING THE ABS BRAKE SYSTEM, THE LOW TRACTION SYSTEM AND FRONT END SUSPENSION. WE ARE CURRENTLY LOOKING FOR OPTIONS TO DEAL WITH THIS VERY HAZZARDLY PROBLEM. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725294July 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE:BODY
AIR CONDITIONER WILLNOT BLOW ANY AIR ON LEVEL 1 , 2 OR 3, NECESSARY IN FLORIDA, CAR PULSATES WHEN BRAKES APPLIED, HAS DEALER LOOK AT IT AND REPLACED BRAKES, PADS AND ROTORS, HAVE HAD POWER WINDOWS REPLACED TWICE DUE TO SCRATCHES INSIDE AND OUT, VENDOR WILL NOT TINT WINDOWS UNTIL PROBLEM IS RESOLVED, GLOVE BOX OPENS EVEN WHEN LOCKED, HAVE HAD CONSOLE SECURE CLIP REPLACED DUE TO RECENT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725302July 11, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
STARTED CAR, TURNED OFF ENGINE, RESTARTED CAR, NOTICED SMOKE COMING FROM UNDER STEERING WHEEL. IN MATTER OF SECONDS FULL BLOWN FLAMES WERE COMING FROM UNDER DASHBOARD. ENTIRE ENTERIOR OF CAR BURNED. NO FEASIBLE REPAIRS POSSIBLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#865241July 11, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
NON-METALLIC FUEL LINE HAD RUPTURED 1/2 INCH FROM THE METALLIC LINE. THIS CAUSED GASOLINE TO SPRAY OVER ENTIRE ENGINE. VEHICLE WAS TOWED TO DEALER FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725226July 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ROTORS CUT AT APPROX.3000, REPLACED W/ PADS AT APPROX. 5000, FAILING AGAIN. LEFT FRONT SPEAKER IS BLOWN OUT. IN DISCUSSION W/ A FRIEND WHO OWNS SAME CAR SHE HAS SAME PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552945July 10, 2000
STEERING:COLUMN
STEERING WHEEL TILT DISENGAGED WHILE DRIVING CAUSE TO GO UP & DOWN FREELY, CAUSING A LOSS OF CONTROL CONDITON.FOUND LOCKING PIN IN TILT ASSEMBLY CAME OUT WHICH WAS NOT STAKED PROPERLY, REINSTALLED AND STAKED IN PROPERLY. CONSUMER CALLED PONTIAC SAFTEY NUMBER, DEALER IS NOT WILLING TO INSPECT IT. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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