Nissan Xterra Complaints (2000)
214 consumer complaints on file.
- #10202520September 11, 2007ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY CAR STALLED AT HIGH SPEED (60 MPH) ON AN INTERSTATE. I WAS ABLE TO START IT AND TAKE TO DEALERSHIP WHERE THEY DIAGNOSED ISSUE AS BAD SPEEDOMETER CONTROLLER. DASHBOARD FAILURE SENT MESSAGE TO TRANSMISSION THAT CAR WASN'T RUNNING, CAUSING A STALL. VERY UNSAFE!!! THE DEALERSHIP ORDERED THE PART ON 8/10 AND TOLD ME THE CAR WOULD BE READY FOR PICKUP ON 8/13. AT THAT TIME I HAD SOME MAINTENANCE WORK DONE AS WELL, AFTER BEING INFORMED MY CAR WOULD BE READY ON 8/13. ON 8/13 I WAS INFORMED THAT THE DEALERSHIP HAD DONE THE OTHER WORK ON MY CAR (120K MAINT, BATTERY, AND FIXED KNOCK SENSOR) BUT THE SPEEDOMETER CONTROLLER WAS ON BACKORDER. IT HAS BEEN OVER A MONTH. I TRIED DRIVING THE VEHICLE BUT AGAIN THREE TIMES EXPERIENCED A STALL, ALL WHILE DRIVING ON INTERSTATE SO CONSIDER THE CAR NOT DRIVABLE AND WAS LUCKY TO NOT HAVE BEEN HIT. I REPORTED THE DELAY IN GETTING THE PART TO NISSAN CONSUMER AFFAIRS, AND THEY ARE UNCONCERNED. THEY TOLD ME PARTS ONLY NEED TO BE MADE AVAILABLE DURING WARRANTY. WHO THESE DAYS W/ PRICE OF CARS CAN AFFORD NEW CAR W/I 3 YEARS? CAR IS ONLY 7 YRS OLD AND FOR ALL I KNOW, LATER MODELS COULD BE USING SAME PART. I SUSPECT PART IS UNAVAILABLE BECAUSE OTHERS HAVE EXPERIENCED THIS SAME ISSUE, WHICH IS A VERY UNSAFE STALL, NORMALLY AT HIGH SPEED. DEALERSHIP EVEN TOLD ME NOT TO DRIVE CAR. CAN YOU DO ANYTHING TO NISSAN TO GET PART IN SO I HAVE TRANSPORTATION TO AND FROM MY JOB? *JB UPDATED 12-12-07. *KB UPDATED *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195955July 10, 2007ENGINE AND ENGINE COOLING
DURING ROUTINE CHECK AT CAR REPAIR SHOP (FOR NISSAN XTERRA), WAS TOLD THAT HEAD GASKET WAS CRACKED. I WAS ALSO NOTIFIED THAT THIS WAS UNUSUAL DUE TO THE AMOUNT OF MILES ON THE CAR, APPROXIMATELY 45,000. CAR SUBSEQUENTLY STARTED TO OVERHEAT, IMMEDIATELY RETURNED CAR TO DEALER, HERB GORDON NISSAN, FOR EXPENSIVE REPLACEMENT OF HEAD GASKET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192675June 7, 2007FUEL SYSTEM, OTHER
ON MARCH 20, 20007 I WAS SITTING IN A SUBWAY DRIVE-THRU AND THE ENGINE OF MY NISSAN XTERRA SHUT OFF. I WAS UNABLE TO RESTART THE VEHICLE. MY SON HAD TO PUSH THE CAR OUT OF THE DRIVE-THRU. NOT KNOWING ABOUT THE RECALL I PAID $809.25 TO HAVE MY VEHICLE FIXED AT PRECISION IMPORT REPAIR IN ALOHA, OREGON. I CALLED 1-800-NISSAN1 AND THEY SAY THAT BEAVERTON NISSAN COMPLETED THE RECALL REPAIRS ON DECEMBER 10, 2004. I SPOKE TO BEAVERTON NISSAN AND THEY BELIEVE THOSE REPAIRS RELATED TO A DIFFERENT RECALL. THE RECALL NUMBER THEY SHOW IS R0402. I WANT TO KNOW HOW TO GET REIMBURSEMENT SINCE I PAID TO HAVE THE REPAIRS DONE MYSELF. I WOULD ALSO LIKE TO KNOW WHY I NEVER RECEIVED NOTIFICATION OF THE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188292April 18, 2007STRUCTURE:BODY, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE STEP BOARDS OF THE 2000 NISSAN XTERRA ARE CORRODING. I HAVE BEEN THE ONLY OWNER OF THE VEHICLE AND THERE HAS BEEN NO DAMAGE OR UNUSUAL USAGE OF THE STEP BOARDS THAT WOULD HAVE CASUED THE CORROSION. OTHERWISE, THE VEHICLE, BOTH MECHNAICALLY AND BODY, IS IN EXCELLENT SHAPE. *AK I HAVE TAKEN THE VEHICLE TO TWO BODY SHOPS AND BOTH AGREE THE STEP BOARDS NEED TO BE REPLACED AND CANNOT BE REPAIRED. ESTIMATES FOR NEW STEP BOARDS AND INSTALLATION RANGE FROM $500 TO $670. THE SERVICE MANAGER AT MY LOCAL NISSAN DEALER INDICATES THE STEP BOARDS ARE SUPPOSED TO BE VERY DURABLE AND SHOULD NOT HAVE CORRODED. HOWEVER, HE WAS UNABLE TO GET ANY FINANCIAL ASSISTANCE FROM NISSAN TO REPLACE THE STEP BOARDS. MY DIRECT REQUEST TO NISSAN WAS ALSO TURNED DOWN. SINCE I HAD TO ENTER A DATE IN THE FORM BELOW, I ENTERED THE DATE NISSAN TELEPHONED ME AND SAID THEY WOULD NOT BE ASSISTING ME IN MY EFFORT TO REPLACE THE STEP BOARDS. MY FILE NUMBER WAS 567.8334. THERE HAVE BEEN NO ACCIDENTS OR DEATHS DUE TO THE DEFECT. HOWEVER, THIS IS CLEARLY A DEFECTIVE FACTORY INSTALLED PART ON THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10179075January 18, 2007STRUCTURE:FRAME AND MEMBERS
HEAT SHIELD ON BOTTOM OF 2000 NISSAN XTERRA SE BECAME LOOSE AND REQUIRED TIGHTENING TO STOP RATTLING ON NUMEROUS OCCASIONS SINCE BOUGHT CAR NEW IN THE END OF 1999 FROM A DEALERSHIP IN CHICAGO - MAYBE 6-12 TIMES. WHILE DRIVING ON 1/17/07, BRAKES JUST GAVE OUT. WHEN CAR BROUGHT TO SHOP, IT TURNS OUT THE HEAT SHIELD WAS RUBBING ON THE STEEL BRAKE LINE ON THE PASSENGER SIDE/BOTTOM OF THE ENGINE AND VIBRATION/RUBBING HAD FINALLY ERODED THE STEEL BRAKE LINE TO THE POINT IT BEGAN TO LEAK. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10175168December 5, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE PARKED, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE STOPPED AFTER THE BRAKE PEDAL WAS DEPRESSED FIVE TIMES. THE SERVICE DEALER WAS NOT ABLE TO FIND THE PROBLEM. THERE WAS A NHTSA RECALL, # 00V288000, REGARDING THE POWER TRAIN: AUTOMATIC TRANSMISSION. THE OWNER DID NOT RECEIVE ANY NOTIFICATION ABOUT THIS RECALL. UPDATED 12/28/06. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10171923October 26, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT*: THE CONTACT STATED WHILE ACCELERATING AT VARIOUS SPEEDS, A RATTLING NOISE WAS HEARD COMING FROM UNDER THE VEHICLE. ALSO, THE CONTACT NOTICED EXHAUST SMELL INSIDE THE CAB. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT AN LOOSE UNDERBODY SHIELD WAS THE CAUSE FOR THE RATTLING. THE MANUFACTURER WAS NOT ALERTED. THE CONTACT NOTICED 14 SIMILAR COMPLAINTS ON THE NETS WEBSITE REGARDING CRACKED RIGHT HAND EXHAUST MANIFOLD, AND EXPRESSED CONCERN BECAUSE INHALING CARBON MONOXIDE POSED A SERIOUS RISK. NO REPAIRS WERE MADE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10167167August 31, 2006ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FIRST AT 80,000 MILES AND THEN AGAIN AT 108,000 I HAVE HAD FAILURES OF MY PASSENGER SIDE EXHAUST MANIFOLD IN A 2000 NISSAN X-TERRA. IT STARTED AS A QUIET TICKING DURING ACCELERATION, AND NOW IT IS A TICKING DURING IDLING. I AM CONCERNED ABOUT THE POLLUTION & THE POSSIBILITY OF TOXIC GASES IN THE PASSENGER DEPARTMENT. GOING TO HTTP://WWW.XTERRAOWNERSCLUB.COM/FORUMS.HTML I HAVE FOUND THAT IT IS A MORE THAN COMMON PROBLEM WITH ALL NISSAN TRUCKS & SUVS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10161527July 5, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
FOR SEVERAL YEARS THERE HAS BEEN A "RATTLING" NOISE AND THE VEHICLE HAS HAD A PROBLEM SHIFTING GEARS AT TIMES. THE DEALERSHIP TOLD ME THAT THEY DIDN'T SEE ANYTHING WRONG (OF COURSE THIS IS THE SAME DEALERSHIP THAT FORGOT TO PUT THE OIL CAP BACK ON AFTER CHANGING THE OIL ONE DAY). FINALLY THE TRANSMISSION JUST BROKE. I WAS DRIVING DOWN THE ROAD AND HEARD A HORRIBLE SCRAPING METAL NOISE AND MY CAR BASICALLY JUST LUNGED FORWARD. IT SEEMED TO STAY IN 1ST GEAR BUT WOULDN'T GO INTO ANY OTHER GEAR INCLUDING REVERSE. THANKFULLY I WAS LESS THAN A BLOCK FROM HOME AND WAS ABLE TO PARK IT IN FRONT OF THE HOUSE UNTIL I HAD IT TOWED. I HAD IT TOWED TO DON IRBY'S TRANSMISSIONS LLC (THE BEST TRANSMISSION PLACE IN TOWN) AND THEY REBUILT THE TRANSMISSION (RE4R01A). I KNOW THAT THE 2000 NISSAN XTERRA'S HAD A RECALL ON THE TRANSMISSION AND I REALLY WONDER IF/WHY MINE WASN'T INCLUDED...BECAUSE I REALLY DO FEEL THAT THIS HAS BEEN AN ONGOING PROBLEM. MY XTERRA DRIVES LIKE A NEW CAR AGAIN! IT HASN'T DRIVEN AND PERFORMED THIS GREAT IN YEARS!!*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154641April 5, 2006POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THE VEHICLE WILL NOT SHIFT OUT OF PARK. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC, BUT THERE IS A NHTSA RECALL, # 00V288000, REGARDING THE AUTOMATIC TRANSMISSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10150383February 15, 2006VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN MAY 2005 THE POWER WINDOW FOR THE DRIVER'S DOOR ON MY 2000 XTERRA (4WD-V6) BEGAN TO ONLY GO UP INTERMITTENTLY (NO PROBLEM GOING DOWN). NOW THE DRIVER'S WINDOW WILL NOT GO UP AT ALL. THE OTHER THREE WINDOWS (PASSENGER AND REAR) ARE ALSO BEGINNING TO EXHIBIT INTERMITTENT AND SLOW MOVEMENT IN THE UPWARD DIRECTION. A TEST OF THE CONTROLLER AND MOTOR INDICATE THE COMPONENTS ARE RECEIVING POWER. AS I UNDERSTAND IT, OTHER NISSAN MODELS (ALTIMA & PATHFINDER) AND 01-02 XTERRA WITH SIMILAR COMPONENTS HAVE THE SAME PROBLEM AND HAVE BEEN RECALLED. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10147862January 16, 2006SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ON THE PASSENGER SIDE OF THE VEHICLE, THERE ARE TOW BRAKE LINES THAT ORIGINATE FROM THE ABS UNIT THAT CARRY BRAKE FLUID TO THE BRAKE SYSTEM. NEAR THE WHEEL WELL, ONE CAN SEE THAT THE BRAKE LINES ARE WRAPPED WITH HEAT SHIELDING AND ARE TOUCHING THE HEAT SHIELD THAT COVER THE EXHAUST MANIFOLD. OVER THE USE OF THE VEHICLE THE HEALTH BUILD UP FROM THE EXHAUST MANIFOLD HEAT UP THE HEAT SHIELD AND THUS BURNS THE HEAT SHIELDING ON THE BRAKE LINES. PLUS WITH THE VIBRATION CAUSED BY THE DRIVING OF THE VEHICLE, ALLOWS THE METAL BRAKE LINE TO PUNCTURE, THUS CREATING A HOLE IN THE BRAKE LINE WHERE BRAKE FLUID CAN EXIT. THIS RESULTS IN A LOSS OF THE BRAKING SYSTEM ON THE VEHICLE. THE HEAT SHIELD THAT IS AROUND THE BRAKE LINE IN THIS AREA DOES NOT PROTECT THE BRAKE LINE FROM HEAT STRESS AND THE VIBRATION THAT TAKES PLACE WITH THE USE OF THE VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145784December 21, 2005ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENT CLUSTER WOULD INTERMITTENTLY CEASE INDICATING SPEED, RPM'S, FUEL LEVEL, & TEMPERATURE WHEN OPERATING WITH THE LIGHTS ON. THE PROBLEM WOULD CORRECT ITSELF AT DIFFERENT INTERVALS WHILE OPERATING. PROBLEM COULD NOT BE REPRODUCED FOR REPAIR AT DEALER. SOLUTION: I REPLACED THE PRINTED CIRCUIT BOARD LOCATED ON THE BACK OF THE INSTRUMENT CLUSTER. THIS REQUIRED THE DEALER TO ORDER PART & HAVE ODOMETER READING PROGRAMMED INTO THE NEW BOARD. THIS SEEMED TO HAVE CORRECTED THE PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10145851December 21, 2005STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONTACT EXPERIENCED SEVERAL PROBLEMS WITH VEHICLE. FIRST PROBLEM CONCERNED POWER STEERING. THE STEERING WHEEL WAS HARD TO TURN. THIS WAS ACCOMPANIED BY A GRINDING NOISE. THE DASHBOARD PANEL LIGHTS DID NOT ILLUMINATE. THEY SIMPLY STOPPED WORKING WITHOUT ANY PRIOR WARNING. THERE WAS TECHNICAL SERVICE BULLETIN 10001332 CONCERNING THE ELECTRICAL SYSTEM. IN ADDITION, THE POWER WINDOW ON THE DRIVER'S SIDE WAS DIFFICULT TO CLOSE. IN ORDER TO GET THE WINDOW TO AUTOMATICALLY ROLL UP IT MUST BE MANUALLY ASSISTED. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10144104December 1, 2005ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I OWN (2) 2000 NISSAN XTERRA'S BOTH HAVE CRACKED EXHAUST MANIFOLDS. ONE HAS 82,000 THE OTHER HAS 52,000 MILES. THIS IS NOT A MINOR ISSUE AND HAS BEEN DOCUMENTED IN GREAT DETAIL VIA INTERNET. BOTH VEHICLES ARE OUT OF WARRANTY BUT THIS SURELY SHOULD BE COVERED UNDER SAFETY RELATED ISSUES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10140386October 20, 2005AIR BAGS:FRONTAL
UPON HAVING AN ACCIDENT AT AN INTERSECTION CAUSING SEVERAL THOUSANDS OF DOLLARS IN FRONT END DAMAGE, THE AIR BAGS FAILED TO DEPLOY. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10137944September 28, 2005ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST MANIFOLD CRACKS AROUND BOLTS, PART WILL HAVE TO BE REPLACED ON A 2000 NISSAN XTERRA. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10135082September 1, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2000 NISSAN XTERRA WITH AN AUTOMATIC TRANSMISSION. ON AUG 19, WHILE ON A TRIP, THE TRANSMISSION SHIFT LEVER BECAME STUCK AND THE LEVER WOULD NOT MOVE. AFTER CONSULTING THE MANUAL FOR A PROCEDURE TO DISENGAGE THE SHIFT LOCK MECHANISM, I DISCOVERED THAT THE SHIFT LEVER WOULD MOVE FREELY WITHOUT ENGAGING THE TRANSMISSION. AFTER ADDITIONAL TIME, I WAS ABLE TO ENGAGE THE TRANSMISSION INTO "D", BUT THE SHIFT INDICATOR DISPLAYS "N". I WAS ABLE TO COMPLETE THE TRIP, AND RETURN HOME. UPON RETURNING, THIS SEQUENCE OF EVENTS RECURRED. AFTER INVESTIGATING THE PROBLEM, I DISCOVERED NHTSA CAMPAIGN ID: 00V288000 WHICH DESCRIBES A VERY SIMILAR ISSUE WITH THE 2000 NISSAN XTERRA, THAT INDICATES NISSAN SHOULD CORRECT THIS DEFECT. I CONTACTED A NISSAN DEALER IN MY AREA AND BROUGHT THE VEHICLE IN FOR AN ASSESSMENT. I INFORMED THE DEALER OF MY CONCERN ABOUT THE RECALL, BUT THE DEALER CLAIMED THEY WERE UNABLE TO LOCATE THIS RECALL, AND SUGGESTED THAT I CONTACT NISSAN DIRECTLY. I CONTACTED NISSAN, AND AFTER SEVERAL CONVERSATIONS WAS REFERRED TO "CHAD" WHO IS A REGIONAL SERVICE REPRESENTATIVE (CHAD CAN BE CONTACTED AT 310-771-3853). THE DEALER DIAGNOSED THE ISSUE AS A DEFECTIVE SHIFT LOCK, AND AFTER TWO CONVERSATIONS WITH CHAD AT NISSAN, I WAS INFORMED THAT MY VEHICLE WAS NOT UNDER WARRANTY, AND NOT PART OF THE RECALL, THEREFORE I WAS REQUIRED TO PAY FOR THESE REPAIRS. BASED ON THE INFORMATION IN NHTSA 00V288000, I FAIL TO SEE HOW NISSAN SHOULD NOT BE RESPONSIBLE FOR THESE REPAIRS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10096966August 1, 2005WHEELS
WHILE DRIVING 32 MPH THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. AS A RESULT THE CONSUMER LOSS CONTROL OF THE VEHICLE. THE CONSUMER WAS ABLE TO REGAIN CONTROL AND PULLED OVER. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126620June 26, 2005STEERING
STEERING WHEEL FEELS LOOSE ON STEERING COLUMN. (MOVES IN AND OUT)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0