Nissan Versa Complaints (2011)

269 consumer complaints on file.

#11053725December 10, 2017
AIR BAGS, SUSPENSION
IN 2015 WAS DRIVING MY 2011 NISSAN VERSA. IT WAS CLEAR WEATHER 830AM I WAS ON A STREET WHICH SPEED WAS 40-55MPH GOING WITHIN THE SPEED LIMIT THE VEHICLE HAD BEEN PROPERLY MAINTAINED SINCE OWNERSHIP WHEN OUT OF NO WHERE MY RIGHT FRONT END DROPPED WHICH I LEARNED WAS ( MY FRONT COIL SPRING SNAPPED) AND CAUSED MY VEHICLE TO LOOSE CONTROL AND THE CAR TO ROLL MULTIPLE TIMES AND ME BEING EJECTED OUT OF THE VEHICLE AND THE AIR BAGS ALSO DID NOT DEPLOY EVEN THOUGH THEY WERE ENGAGED ON. NISSAN DID NOT NOTIFY ME OF THE RECENT RECALL OF THE FRONT COIL SPRING AT ALL. I'M CURRENTLY FILING A LAWSUIT AGAINST THE COMPANY DUE TO SERIOUS DAMAGES THAT HAVE AFFECTED ME GREATLY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11053470December 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DOWNEY NISSAN (7321 FIRESTONE BLVD, DOWNEY, CA 90241, PHONE: (888) 483-6228) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052875December 6, 2017
AIR BAGS, SUSPENSION
TAKATA RECALL AND SPRING COIL RECALL I PURCHASED/FINANCED MY NISSAN VERSA CAR THIS YEAR 2017 AROUND FEBRUARY. SOMETIME IN JULY 2017 I RECEIVED A LETTER INFORMING ME OF THE TAKATA RECALL FOR THE AIR BAG INFLATOR HAZARD AND TO CONTACT THE NEAREST NISSAN DEALER FOR FURTHER INSTRUCTIONS. I CONTACTED THEM HERE IN MONROE MICHIGAN GAVE THEM MY VIN NUMBER AND THEY THEN INFORMED ME THAT THEY WERE AWARE OF THE RECALL & ALSO INFORMED ME OF A SECOND RECALL OF A SPRING COAL RECALL WAS A RECALL BEFORE I PURCHASED THE CAR AND WAS NOT INFORMED OF IT ALSO, THEY THEN PROCEEDED TO TELL ME THAT AT THAT TIME THEY DID NOT HAVE ANY LOANER VEHICLES AVAILABLE & THAT THEY CAN PLACE ME ON A WAITLIST OR THAT I COULD CALL AROUND TO DIFFERENT DEALERSHIPS TO SEE IF THEY HAD ANY AVAILABLE. THEY STATED THAT THEY ONLY HAD 4 LOANER VEHICLES ON THERE LOT & THAT THEY WERE USING THEM ONLY FOR THEIR CUSTOMERS & THEY WOULD COME FIRST BEFORE ANYONE ELSE. I CALLED THREE OTHER DEALERSHIPS THEY ALL PUT ME ON THE WAITING LIST WITH NO RESPONSE BACK & SEVERAL ATTEMPTS INQUIRING ABOUT THE LOANER VEHICLE. I HAVE NOT DRIVEN THE CAR SINCE JULY UP UNTIL THE DATE, WHILE I HAD BEEN DRIVING PRIOR TO JULY I HAD HAD SEVERAL PROBLEMS WITH THE SUSPENSION ON THE CAR, HAD THE CAR SERVICES TWICE AT THE DEALERSHIP I PURCHASED THE VEHICLE FROM WITH NO SOLUTION TO THE PROBLEM WHEN I'M DRIVING THE CAR YOU CAN SMELL A TIRE BURNING SMELL & THEY SAID IT WAS OK TO DRIVE. I THOUGHT OTHERWISE SO I COMPLETELY STOP DRIVING THE CAR STILL PAYED THE CARNOTE MONTHLY & CAR INSURANCE WAITING ON THE LOANER VEHICLE. BECAUSE OF THIS I HAVE ALMOST LOST MY JOB, MISSED WORKED & HAD TO CAR POOL MY KID'S & I BACK & FORTH TO SCHOOL & WORK. I TALKED TO THE NISSAN CORPORATION THEY INVESTIGATED IT & INFORMD ME THAT THEY WOULD NOT BE ABLE TO REIMBURSE ME & STILL PROCEEDED TO KEEP ME ON THE WAITLIST I HAVE RECENTLY GIVEN THE CAR BACK REQUESTING FOR A REFUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052313December 4, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051826December 1, 2017
UNKNOWN OR OTHER
TAKATA AIR BAG RECALL NISSAN REFUSES TO PROVIDE LOANER VEHICLE WHILE "WAITING ON PARTS". I HAVE CALLED THEIR CUSTOMER SERVICE NUMBER SEVERAL TIMES WITH NO ACTION BEING TAKEN ON THEIR PART. CORPORATE BLAMES THE DEALERS WHILE THE DEALERS SAY ITS A CORPORATE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048665November 27, 2017
UNKNOWN OR OTHER
VEHICLE CAUGHT ON FIRE WHILE DRIVING ON HIGHWAY AFTER REPAIR AT A NISSAN DEALER
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11048670November 27, 2017
AIR BAGS
TAKATA RECALL WE RECEIVED A RECALL NOTICE FOR THE TAKATA AIRBAGS. THE NOTICE STATES THAT THE PROBLEM WITH THE AIRBAGS COULD CAUSE INJURY OR DEATH. BUT THE PARTS ARE NOT AVAILABLE FOR REPLACEMENT UNTIL SPRING 2018! THIS IS COMPLETELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048283November 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DENNIS DILLON NISSAN AT (208) 388-4400 (8727 W FAIRVIEW AVE, BOISE, ID 83704) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048037November 22, 2017
AIR BAGS
TAKATA RECALL: I GOT THIS RECALL INFORMATION FROM TK HOLDINGS ABOUT THE AIRBAG RECALL AND WHEN I AM CONTACTING MY DEALERSHIP IT SAYS ITS NOT AVAILABLE UNTIL SPRING 2018. WHEN CAN THIS BE REPLACED AT THE EARLIEST AND WHY THIS DELAY IS OCCURRING AT THE FIRST PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047711November 21, 2017
STEERING
THE POWER STEERING LIGHT HAS COME UP 2 TIMES WITHIN THE LAST 2 WEEKS. BOTH TIMES HAVE BEEN WHEN THE CAR IS PARKED AND I TURN IT ON. THE LIGHT COMES UP AND THE STEERING WHEEL LOCKS. BOTH TIMES I HAVE TURNED OFF THE VEHICLE AND THE PROBLEM GOES AWAY. IF THIS EVER HAPPENS WHILE DRIVING ON THE HIGHWAY I WILL PROBABLY LOSE CONTROL OF THE VEHICLE AND CRASH. THE CAR ONLY HAD 35105 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047818November 21, 2017
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. WHILE THE CONTACT WAS IN TRAFFIC ON THE HIGHWAY, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT, DUE TO THE AIR BAG, THE HORN FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V449000 AND 16V349000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 112,012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047017November 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER OF 2017. AFTER CONTACTING THE DEALER, NISSAN OF MEFORD IN MEFORD, MA, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WOULD NOT BECOME AVAILABLE UNTIL THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046439November 16, 2017
AIR BAGS
TAKATA RECALL I WAS CONTACTED ABOUT THIS RECALL BY THE DEALERSHIP WHERE THE CAR WAS PURCHASED APPROXIMATELY 1 1/2 MONTHS AGO (SEPTEMBER 2017). I WAS TOLD THEN THAT THE RECALLED AIRBAG WOULD NOT BE RESOLVED UNTIL SOMETIME IN THE SPRING OF 2018 ROUGHLY PLACING THE NEEDED RECALL 6 MONTHS AFTER THE RECALL WAS ANNOUNCED. AN OFFER OF A LOANER CAR WAS MADE BUT THE QUESTION THEN WAS, "WHAT WAS I SUPPOSED TO DO WITH THE AFFECTED VEHICLE?" I WAS TOLD TO LEAVE IT SIT IN MY GARAGE UNTIL THE REPLACEMENT COULD BE MADE. I DON'T THINK 6 MONTHS DIFFERENCE BETWEEN A RECALL NOTICE AND THE ACTUAL REPLACEMENT IS APPROPRIATE EVEN IF A LOANER CAR WAS OFFERED. THE REPLACEMENT SHOULD BE COMPLETED IN A MORE TIMELY FASHION. WHAT OPTIONS DO I HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046493November 16, 2017
AIR BAGS, SUSPENSION
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 15V573000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (THRUWAY NISSAN, NEWBURGH, NY, 845 562-1000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .*BF UPDATED 8/15/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046573November 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ZEIGLER ORLANDO PARK NISSAN DEALER (8550 W 159TH ST, ORLAND PARK, IL 60462(708) 403-1300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045968November 14, 2017
UNKNOWN OR OTHER
SEPTEMBER 26, 2017, I WAS DRIVING DOWN MY STREET GOING APPROXIMATELY 25MPH WHEN MY CAR JUST STOPPED NEAR THE END OF THE ROAD. I NOTICED THE CHECK ENGINE LIGHT ON WHEN I STEPPED ON THE GAS, BUT THE CAR WOULDN'T MOVE. I COULDN'T EVEN STEER. IT SCARED ME! I TURNED THE CAR OFF AND WAITED A MINUTE AND TURNED THE KEY. IT STARTED BUT I WAS AFRAID TO DRIVE IT TO WORK SO I WENT BACK HOME. I TOOK THE CAR TO MY MECHANIC TO SEE IF HE COULD FIND THE PROBLEM. IT WAS THE GAS PEDAL ASSEMBLY: P2138. I WAS TOLD IT HAD THE WRONG APP SENSOR RATIONALITY SIGNAL. THE MECHANIC WAS ADVISED BY THE NISSAN DEALER TO TELL ME NOT TO DRIVE THE CAR UNTIL THE PART WAS REPLACED AS THE CAR COULD SHUT DOWN ANYTIME, ANYPLACE WITHOUT WARNING AND COULD CAUSE A DANGEROUS SITUATION. I WAS TOLD THERE WAS NO RECALL. I DID AS I WAS TOLD AND LEFT MY CAR AT THE SHOP UNTIL MY PART CAME IN AND WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046133November 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V349000 (AIR BAGS) AND 17V449000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOCOM NISSAN OF OAKLAND (2735 BROADWAY, OAKLAND, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045816November 13, 2017
AIR BAGS, SEAT BELTS, SEATS
AIRBAG. SEAT BELT LIGHT AND UNKNOWN OR OTHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045483November 12, 2017
AIR BAGS
AIR BAG RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044982November 9, 2017
SEATS
THE FRONT SEATS RECLINE BY ITSELF WHEN THE VEHICLE IS MOVING, THE SEAT WILL FLEAP AL THE WAY TO THE BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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