Nissan Versa Complaints (2012)

486 consumer complaints on file.

#10573748March 20, 2014
AIR BAGS, STEERING, WHEELS, STRUCTURE:BODY
VEHICLE HAS BEEN IN 2 COLLISIONS OVER 2 YEAR SPAN. ONCE T-BONED BY ANOTHER CAR, SECOND TIME FRONT END COLLISION. FIRST TIME PASSENGER SIDE DOOR RECEIVED SEVERE DAMAGE, SECOND TIME MAJOR FRONT END DAMAGE. NEVER OR NEITHER TIME DID ANY AIRBAGS DEPLOY. VEHICLE WAS DOING 35 MPH AT LEAST EACH TIME. HAVE CHILDREN AND FAMILY WHOM ARE IN VEHICLE OFTEN. WORRIED ABOUT ALL OUR SAFETY. THANK YOU VERY MUCH , WITH REGARDS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567643March 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT WAS TRAVELING APPROXIMATELY 20 MPH AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY HOWEVER, THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10565558February 24, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT SHE EXITED THE VEHICLE WITH THE ENGINE OPERATING AND WHEN SHE RETURNED TO THE VEHICLE, THE ENGINE WAS POWERED OFF. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565392February 22, 2014
POWER TRAIN
I WAS DRIVING 75 MPH (THE SPEED LIMIT) ON AS FLAT STRETCH OF TX190 WHEN THE VEHICLE SUDDENLY LOST POWER. I WAS ONLY ABLE TO KEEP IT AT 60MPH BY PRESSING THE ACCELERATOR TO THE FLOOR. I WAS ONLY ABLE TO RESUME NORMAL DRIVING SPEED BY TAKING MY FOOT OFF THE ACCELERATOR AND THEN PRESSING IT TO THE FLOOR AGAIN. I'VE OWNED THIS CAR FOR 2 YEARS AND HAVE HAD PROBLEMS WITH THIS CAR FOR THE LAST 8 MONTHS. IT STARTED WITH A HESITATION AND SQUEAL WHEN I LIGHTLY TOUCHED THE ACCELERATOR TO ADJUST MY SPEED AT FREEWAY SPEEDS. TWO MONTHS AGO IT STARTED HESITATE-SURGE BEHAVIOR, LIKE IT WAS SEARCHING FOR THE RIGHT GEAR, AT FREEWAY SPEED LIMITS OR WHEN ACCELERATING TO FREEWAY OR CITY SPEED LIMITS. SOMETIMES IT'S SO STRONG I'M AFRAID I'M GOING TO LOSE CONTROL OF THE VEHICLE. FROM WHAT I'VE READ ONLINE, NISSAN HAS HAD PROBLEMS WITH ITS CVT FOR YEARS, YET I'VE BEEN UNABLE TO GET 3 NISSAN DEALERS IN 3 DIFFERENT TOWNS TO SERVICE THIS PROBLEM. ONE SAID THEY COULDN'T REPRODUCE THE PROBLEM. THE OTHER TWO WOULDN'T EVEN GIVE ME AN APPOINTMENT. THEY BASICALLY SAID THIS IS JUST HOW THIS TRANSMISSION WORKS, LIVE WITH IT. I HAVE THIS INCIDENT AND OTHERS ON DASHCAM FOOTAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562043January 29, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
LIGHTS FLICKER ON AND OFF WHEN DRIVING. WILL NO LONGER COME ON. ONLY THE USE OF HIGH BEAMS IS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562092January 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE AIR BAG LIGHT ILLUMINATED AND REMAINED ON. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE SENSOR MODULE UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556369December 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE BEGAN TO INDEPENDENTLY INCREASE ACCELERATION. THE CONTACT DEPRESSED THE BRAKE PEDAL CONTINUOUSLY BUT THE VEHICLE WOULD NOT DECELERATE. THE CONTACT CRASHED INTO A NEARBY TREE, AND SUFFERED BRUISING AND SEVERE BODILY PAIN. THE CONTACT ALSO EXPERIENCED BREATHING DIFFICULTIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556406December 17, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT WAS DRIVING APPROXIMATELY 68 MPH WHEN THE VEHICLE SUDDENLY BEGAN TO ERRONEOUSLY ACCELERATE AND DECELERATE BEFORE STALLING. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE CVT INTERNAL CLUTCH WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554002November 27, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE AIR BAG SENSORS NEEDED TO BE REPLACED. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT (ECU) NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC ON FIVE OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED ON FOUR OCCASIONS BUT THE FAILURE WAS NOT RECTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 19,901 AND THE CURRENT MILEAGE WAS 55,000. . ..UPDATED 01-10-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552577November 16, 2013
ENGINE
I HAD MY CAR TOWED TO NISSAN OF CHANTILLY AFTER THE ENGINE DIED THE DAY BEFORE AFTER IT STOPPED RUNNING IN THE MIDDLE OF BROADLANDS BLVD, BUT I MANAGED TO GET IT STARTED JUST ENOUGH GET IT TO A PARKING LOT. THEY HAVE CONTACTED ME ONLY ONCE DURING THE ENTIRE TIME THAT THEY HAVE HAD THE CAR. I CONTACTED THEM ON THE 15TH OF NOVEMBER TO BE TOLD THAT THE ENGINE HAD TO BE REPLACED, BUT THEY HAVE NOT INSTALLED IT THOUGH THEY HAVE BEEN AUTHORIZED BY NISSAN, BECAUSE THEY ARE HAVING ENGINEERS COMING TO ASSES THE ENGINE TO FIND OUT WHY IT STOPPED WORKING, THIS APPEARS TO BE A DELIBERATE ATTEMPT TO KEEP FROM REPAIRING AND ACCEPTING OWNERSHIP THAT THE ENGINE WAS DEFECTIVE AND KEEPING ME OUT OF THE LOOP. I HAVE CONTACTED NISSAN CORPORATE HEADQUARTERS' AND FILED A COMPLAINT REQUESTING TO HAVE A NEW CAR AS THE DEVALUATION OF THE CAR AND NOT KNOWING WHAT HAS OCCURRED OVER THE LAST MONTH AND A HALF BETWEEN THE DEALERSHIP AND NISSAN. I'M NOT EVEN SURE IF THE ENGINE WILL ACTUALLY BE NEW OR REFURBISHED WHICH MAY IMPACT THE LONGEVITY OF THE CAR AND COULD BE VERY WELL BE A SAFETY HAZARD IF THESE ENGINES ARE DEFECTIVE AND MAY BE A PART OF HIDDEN DEFECT ISSUE BETWEEN THE DEALERSHIP(S) AND NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550538November 1, 2013
SERVICE BRAKES
ON OCT. 15, 2012, I WAS EXITING THE HIGHWAY AND WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR, MAKING A CLICKING NOISE, WITH VERY LITTLE FORCE, THE CAR BARLEY STOPPED, ONLY WHEN ASSISTED BY THE USE OF THE PARKING BRAKE. IT WAS TAKEN TO THE DEALER THAT DAY AND I WAS TOLD THEY COULD NOT REPLICATE THE PROBLEM AND ALL MECHANICAL COMPONENTS WERE IN GOOD SHAPE, AND COULD NOT FIND THE PROBLEM. THE SAME CIRCUMSTANCES HAVE BEEN REPEATED ON FEB. 13 2012, WITH 19841 MILES AND AGAIN ON OCT. 28 2013, WITH APPROXIMATELY 29000 MILES. THE DEALER CURRENTLY (NOV. 1 2013) HAS THE CAR AND AGAIN SAYS THEY CANNOT LOCATE OR REPLICATE THE PROBLEM. I HAVE CONTACTED NISSAN CORPORATE, AND WAS TOLD TO RECEIVE A SECOND OPINION. ANOTHER DEALERSHIP SERVICE MANAGER WAS CONTACTED AND STATED THERE WAS A KNOWN PROBLEM WITH THE ABS CONTROL MODULE FROM ANOTHER MODEL, HOWEVER THE DEALERSHIP WILL NOT REPLACE IT BECAUSE(QUOTING FROM A SERVICE ADVISER) "NISSAN ISN'T IN THE HABIT OF THROWING PARTS AT A CAR AND HOPING FOR A RESOLUTION". THE DEALER HAS STATED THAT WITHOUT REPLICATING THE PROBLEM THERE IS NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544261September 18, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED TWICE BUT THE FAILURE RECURRED AFTER EACH REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534500August 9, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE FUEL LEVEL GAUGE ON THE INSTRUMENT PANEL WHEN DRIVING IN DAYLIGHT BECAUSE THE BACK LIGHT WAS TOO DIM. THE VEHICLE WAS TAKEN TO THE VEHICLE FOR DIAGNOSIS WHERE IT WAS STATED THAT THE VEHICLE WAS ALREADY SET AT MAXIMUM LIGHTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49. UPDATED 09/05/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534577August 9, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE SMELL OF FUEL ENTERED THE VEHICLE AND THE VEHICLE STALLED WHILE DRIVING 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THE CONTACT'S VEHICLE WAS A EURO MODEL AND NOT DESIGNED FOR WARM WEATHER OF THE UNITED STATES. THE DEALER STATED THAT THEY DID NOT HAVE AN AVAILABLE REMEDY FOR THE FUEL DEFECT. THE THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531876July 25, 2013
SERVICE BRAKES, POWER TRAIN, EXTERIOR LIGHTING
I PUT MY CAR INTO REVERSE AND WAS UNABLE TO DEPRESS THE BRAKE PEDAL AND HAD TO PUT THE CAR IN PARK TO GET IT TO STOP WHILE NEARLY HITTING ANOTHER VEHICLE. THE LOW LIGHTS ALSO HAVE TO AVAILABLE SETTINGS BUT ONE DOESN'T WORK SO IT STAYS THE SAME NO MATTER WHICH ONE YOU PUT IT ON. ALSO WHY WOULD I HAVE AN OIL LEAK AT 35,000 MILES. MY WHOLE TRANSMISSION APPARENTLY NEEDED TO BE CHANGED DUE TO A BROKEN OR MISSING CAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524989July 15, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER READING DOES NOT SEEM TO BE ACCURATE. BASED ON AVG MPG AND ACTUAL FUEL USAGE, CAR APPEARS TO BE READING 2 X'S ACTUAL POSSIBLE USAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522513June 30, 2013
ENGINE, STEERING, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING DOWN THE HIGHWAY, MY VERSA WENT INTO NEUTRAL BUT THE SHIFT STILL SAID D FOR DRIVE, HAD NO ACCELERATION TOOK TO DEALER AND THEY PASSED IT OFF AS NOTHING BECAUSE NOTHING READ ON THE COMPUTER SYSTEM AND THEY BASICALLY SAID IN A ROUND ABOUT WAY I'M A WOMAN ARE YOU SURE YOU DIDN'T BUMP IT INTO NEUTRAL? THEN A MONTH LATER HAD IT BACK AS IT DID THE SAME THING BUT THIS TIME I WAS GOING 25 MPH. HOOKED IT UP TO THE COMPUTER AGAIN AND THERE WAS NOTHING READING AND RESET THE COMPUTER SYSTEM. HAPPENED AGAIN BUT WAS IN OUR PARKING LOT AND JUST BLEW IT OFF AS THE DEALER WOULD JUST TELL ME NOTHING WAS WRONG. JUST YESTERDAY (6/29) AS I WAS TURNING INTO THE PARK I WORK AT IT SLIPPED BACK INTO NEUTRAL, THEN ALL THE ELECTRICAL WENT OUT, NO POWER STEERING, BUT THE ENGINE WAS STILL GOING, ELECTRICAL CAME BACK ON AND THEN THE CAR DIED AS I WAS GOING ABOUT 20 MPH AND IT QUIT ALL TOGETHER ON ME SHUT DOWN. HAD TO PUSH IT TO A PARKING STALL AND CALL A TOW TO THE DEALER, ONCE AT THE DEALER THEY HOOKED IT UP TO THE COMPUTER AND 3 ERRORS FOR FUEL SYSTEM AND 1 ERROR FOR TRANSMISSION CAME UP. I'M JUST THANKFUL THAT IT DIDN'T CAUSE AN ACCIDENT WHEN THIS HAS HAPPENED. I HAVE IT DOCUMENTED THAT IT HAS BEEN AT THE DEALER NOW 3 TIMES FOR THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505455April 2, 2013
STEERING, SUSPENSION
THE CAR IS SWAYING FROM LEFT TO RIGHT. ESPECIALLY ON THE HIGHWAY. THERE SEEMS TO BE ALOT OF PLAY IN THE STEERING WHEEL. AND THE HANDLING APPEARS TO BE VERY LOOSE. THIS IS VERY DANGER AND COULD CAUSE ALOT OF ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502747March 14, 2013
STEERING
IN A PARKING LOT GOING 3 OR 4 MPH I BUMPED INTO A CURB. IT WAS A SLUSH CONDITION, I GOT OUT AND LOOKED AT SOME SCRAPES ON MY HUBCAP. I DROVE AROUND FOR A MIN., IT DID NOT PULL IN ANY DIRECTION. I WENT ON WITH MY DAY. AFTER 3 HOURS OF DRIVING MY RACK N PINION STEERING PART SNAPPED WHILE I WAS DRIVING. I HAD NO STEERING ! I HAD IT FIXED AT A LOCAL ASC CERT. SHOP FOR FEAR OF NISSAN TAKING THE PART AND CHARGING ME TWICE AS MUCH,WHILE SAYING IT WAS MY FAULT. I HAD A FORMER HONDA ENGINEER LOOK AT THE STEEL AND IN HIS OPINION THE PART SHOULD HAVE FAILED IN TWO OTHER LOCATIONS BEFORE SNAPPING. NO BENT TY ROD OR ANYTHING ELSE. THE STEEL LOOKS LIKE A BAD BATCH IN THAT IT DID NOT SHEAR IT LET GO OUT OF WEAKNESS. I CONTACTED NISSAN CONSUMER AFFAIRS TO NO AVAIL. I FILLED THEIR SUVEY STATING WHAT HAPPEND AND STILL NOTHING... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498000February 13, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HER FOOT BECAME CAUGHT IN THE PLASTIC ON THE SIDE OF THE ACCELERATOR PEDAL, CAUSING THE ACCELERATOR PEDAL TO BECOME STUCK. THE ACCELERATOR PEDAL WAS LODGED UNDER THE PLASTIC AND VEHICLE ACCELERATED UNCONTROLLABLY. THE CONTACT WAS ABLE TO DISLODGE THE PEDAL AND RESUME DRIVING AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,916. ... UPDATED 03/19/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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