Nissan Versa Complaints (2010)

269 consumer complaints on file.

#10733349July 10, 2015
SUSPENSION
AS I WAS MAKING A LEFT-HAND TURN ON TO A ROAD, I HEARD A LOUD NOISE FROM MY PASSENGER SIDE WHEEL WELL. I THOUGHT IT WAS A ROCK, AS I DID NOT NOTICE ANYTHING WRONG AT FIRST GLANCE WHEN I LOOKED. LATER AS I DROVE DOWN THE SAME ROAD, I SAW SOMETHING IN THE ROAD AND STOPPED TO PICK IT UP. IT WAS A PIECE OF A SUSPENSION COIL/SPRING. I FELT AROUND BACK OF THE PASSENGER SIDE SUSPENSION COIL AND FELT THAT IT HAD BROKEN OFF NEAR THE BOTTOM OF THE COIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731050June 29, 2015
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD BANG AND THE VEHICLE STARTED SHAKING VIOLENTLY. THE CONTACT PULLED OVER AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE WAS BLOWN OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730342June 25, 2015
SUSPENSION
DURING ROUTINE FRONT BRAKE PAD AND ROTOR REPLACEMENT I WAS INFORMED BY MY MECHANIC THAT ONE OF THE FRONT COIL SPRINGS WAS PHYSICALLY BROKEN. IT APPEARS TO HAVE SNAPPED AND IT WAS IN JEOPARDY OF POPPING OR PUNCTURING MY TIRE. THE MECHANIC WAS SHOCKED THAT THIS WOULD HAPPEN WITH SUCH LOW MILEAGE ON THE CAR (~25,900, 5 YEARS). HE CALLED NISSAN TO ASK ABOUT THE ISSUE AND THEY SAID IT WAS A COMMON PROBLEM. BOTH FRONT COIL SPRINGS WERE REPLACED. I DO RECALL DRIVING AROUND MAY 1, 2015 ON THE HIGHWAY AROUND 65 MPH AND HEARING A LOUD CLATTERING NOISE UNDER MY CAR BUT THOUGHT NOTHING OF IT AT THE TIME. THAT COULD HAVE BEEN WHEN THE COIL SPRING SNAPPED. ...UPDATED 09/22/15 *BF UPDATED 10/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730411June 25, 2015
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE DRIVING 35 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO RESPOND. THE VEHICLE DRIFTED FORWARD AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10726741June 23, 2015
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE THE VEHICLE WAS BEING INSPECTED, THE TECHNICIAN STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726251June 19, 2015
SUSPENSION
PASSENGERS FRONT COIL SPRING BROKE. APPROX. 1/2 OF FIRST COIL ON SPRING BROKE AT LOWER EDGE WHERE IT MATES TO FRONT STRUT. BROKEN COIL WAS DISCOVERED WHEN AUDIBLE SOUND COULD BE HEARD FROM FRONT SUSPENSION WHEN STARTING AND STOPPING OR TURNING LEFT WHEN COIL SPRING WOULD SHIFT ON STRUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725377June 15, 2015
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. WHILE PARKED, A LOUD GUNSHOT SOUND EMITTED FROM THE VEHICLE AND DIRT COULD BE SEEN COMING FROM THE WHEEL WELL. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COIL SPRING SNAPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE COIL SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725002June 12, 2015
SUSPENSION, STEERING
I WAS DRIVING OUT OF A PARKING LOT AT 10 MPH AND HEARD A LOUD POP SOUND COMING FROM THE PASSENGERS SIDE FRONT WHEEL AREA AND SMELLED BURNING RUBBER. I PULLED OVER AND NOTICED A 360 DEGREE GASH IN THE FRONT PASSENGER TIRE SIDEWALL. I TOOK THE TIRE OFF AND NOTICED THE SUSPENSION SPRING WAS BROKEN AND WAS SCRAPING THE SIDEWALL OF THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724849June 11, 2015
SUSPENSION
LEFT FRONT DRIVERS SIDE OF VEHICLE WAS MAKING A "CRUNCHING SOUND" WHILE DRIVING ON INTERSTATE 81. WHEN I GOT TO WORK, I LOOKED UP THE PROBLEM ONLINE, AND DISCOVERED IT WAS THE SAME ISSUE THAT 2010 NISSAN VERSA VEHICLES ARE HAVING.(COIL SPRINGS) TOOK IT TO A MECHANIC ON 5/20/15, AND THE MECHANIC IDENTIFIED THE PROBLEM AS A BROKEN COIL SPRING IN THE FRONT END. REPLACED THE BROKEN SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722915June 2, 2015
SUSPENSION
WHILE BACKING OUT OF A PARKING SPACE A VERY LOUD BANG OCCURRED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. UPON INSPECTION I NOTED THE SPRING HAD FRACTURED. REPAIR REQUIRED A NEW SPRING AND ALIGNMENT. LUCKY THE SPRING HELD UNTIL I COULD GET TO THE REPAIR SHOP AND DIDN'T RUIN THE TIRE, BUT TOTAL COST TO REPAIR WAS OVER $250. THE LEFT SPRING HAD BEEN REPLACED EARLIER THIS YEAR DUE TO A DEER HIT, OTHERWISE I MAY HAVE HAD TO HAVE BOTH REPLACED. LOOKING FOR A RECALL ON THIS, AS IT APPEARS TO BE A PERVASIVE ISSUE. MY REPAIR SHOP JUST HAD ANOTHER NISSAN VERSA IN LAST MONTH WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721824May 27, 2015
SUSPENSION
TURNING INTO DRIVEWAY AND THE CAR MADE A LOUD POPPING NOISE. PASSENGER SIDE FRONT DROPPED SIGNIFICANTLY AND BEGAN RUBBING THE TIRE. CAR REPAIRS IN EXCESS OF $480 AND A TIRE REPLACEMENT. ALSO REQUIRED FOG LIGHT HOUSING DUE TO SEVERITY OF THE BREAK AND SUBSEQUENT DROP OF THE CAR ONTO THE TOP OF THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721288May 25, 2015
UNKNOWN OR OTHER, WHEELS
I WAS DRIVING MY 2010 NISSAN VERSA TO WORK ON MARCH 12, 2013 WHEN I HEARD A GRINDING SOUND COMING FROM MY FRONT DRIVER SIDE TIRE AREA. I WASN'T FAR FROM WORK SO I DROVE THERE AND CALLED MY MECHANIC. HE PICKED UP MY CAR AND FOUND THAT A COIL SPRING HAD BROKE. HE TOLD ME IT NEEDED TO BE REPLACED BUT THAT HE WOULD SUGGEST THAT I REPLACE THE STRUTS AND COIL SPRINGS ON BOTH TIRES. HE GOT THE PARTS IN THE NEXT DAY AND FIXED IT ALL FOR ME. ABOUT A WEEK AGO I READ ABOUT A POSSIBLE DEFECT THAT IS UNDER INVESTIGATION FOR COIL SPRINGS BRAKING AND SLICING TIRES ON THE NISSAN VERSA'S. ALTHOUGH IN MY INSTANCE IT DIDN'T RESULT IN A CAR CRASH I FEEL THAT IT IS IMPORTANT FOR ME TO LET YOU KNOW THAT I DID HAVE A COIL SPRING BRAKE. I ALSO HAD CALLED NISSAN AND HAD TOLD THEM ABOUT IT HAPPENING. THEY TOLD ME THAT IT IS NORMAL WEAR AND TEAR ON THE VEHICLE. MY VERSA DIDN'T EVEN HAVE 50,000 MILES ON IT YET BUT THAT IS NORMAL WEAR AND TEAR? WE HAVE ALWAYS DRIVEN OUR CARS UNTIL THEY HAD WELL OVER 100,000 MILES ON THEM AND NEVER DID EVEN ONE OF THEM HAVE A COIL SPRING BREAK. IF SOMETHING DOES COME OF THIS DEFECT I WOULD LIKE TO GET THE MONEY BACK THAT I SPENT REPLACING MY STRUTS AND COIL SPRINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717610May 21, 2015
SUSPENSION
I HAVE BEEN READING REPORTS ABOUT FRONT COIL SPRING FRACTURES AND NOW I AM AFRAID TO DRIVE MY CAR. IT WAS VERY HARD FOR ME TO SAVE TO BUY THIS CAR, I AM DISABLED AND ON A VERY LOW FIXED INCOME. I WAS SO PROUD OF IT AND NOW I DON'T KNOW WHAT TO DO. WILL YOU PAY TO FIX IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717631May 21, 2015
SUSPENSION
I HAVE NOT YET BEEN INVOLVED IN A CRASH AS A RESULT OF THIS PART, BUT I HAVE ALSO EXPERIENCED A CREAKING NOISE COMING FROM THE FRONT PASSENGER-SIDE SPRINGS IN MY 2010 NISSAN VERSA 1.8 SL AND I AM VERY WORRIED THAT SOMETHING SIMILAR TO WHAT OTHER VERSA OWNERS HAVE REPORTED IN THE CURRENT ONGOING INVESTIGATION WILL HAPPEN TO ME AND WOULD LIKE TO BE NOTIFIED OF ANY CHANGES IN THE INVESTIGATION. I HAVE HAD MY CAR IN THE SHOP MANY TIMES TO FIX SUSPENSION PROBLEMS THAT HAVE COST ME A FORTUNE AND I WANT TO KNOW THE MINUTE A REMEDY HAS BEEN MADE AVAILABLE FROM NISSAN. AGAIN, MY SUSPENSION HAS NOT YET COLLAPSED AS A RESULT OF THIS ISSUE, BUT THE CREAKING SOUND STARTED IN FEBRUARY AND HAS NOT YET BEEN FIXED DESPITE TWO SEPARATE TRIPS TO A NISSAN DEALERSHIP'S SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717403May 19, 2015
SUSPENSION
WHILE DRIVING MY VEHICLE AT A LOW RATE OF SPEED OVER A LOW PROFILE SPEED BUMP I HEARD A LOUD BANG AND MY CAR PROFILE DROPPED ON THE DRIVER'S SIDE WHILE THE PASSENGER SIDE REMAINED AT THE NORMAL HEIGHT. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE COIL ON MY DRIVER'S SIDE STRUT POPPED OUT OF THE HOLDER SECURING IT AND BARELY MISSED SEVERING MY BRAKE LINE. AS A CONSEQUENCE, I NEEDED TO REPLACE THE ENTIRE STRUT ASSEMBLY ON THE DRIVER'S SIDE AND AS A PRECAUTION ALSO REPLACED THE PASSENGER SIDE. MOREOVER, THE SUSPENSE WHILE REPAIRED WITHIN A WEEKS TIME, REQUIRED THAT I NEEDED TO REPLACE TIRES DUE TO WEAR PATTERS CAUSED BY THE SUSPENSION ISSUE. SUCH TIRES WERE AT HALF LIFE, BUT REGARDLESS WERE CHANGED AS A PRECAUTION SINCE IT WAS WINTER TIME IN THE NORTHEAST. MY FATHER KEPT THE ENTIRE STRUT ASSEMBLY OF BOTH SIDES SHOULD YOU BE INTERESTED IN LOOKING AT THEM. I ALSO TOOK PHOTOS OF THE STRUT ASSEMBLY PRIOR TO THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716015May 12, 2015
STEERING
WHILE DRIVING IN I 55 ON THE RIGHT LANE THE STIRRING WHEEL GOT LOCKED UP AND THE VEHICLE WENT TO THE RIGHT INTO A DITCH IN THE SHOP AFTER THE ACCIDENT ,IT WAS HARD TO REMOVE THE IGNITION SWITCH ! DEFINITIVELY NO ALCOHOL NOR SLEEP;
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10691692March 2, 2015
SUSPENSION
THE SPRING IN THE DRIVER'S SIDE BROKE AS I WAS BACKING THE CAR OUT OF THE DRIVEWAY. I HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF MY 2010 NISSAN VERSA DROPPED. WHEN I LOOKED AT THE WHEEL WELL, I COULD SEE THE BROKEN SPRING. I HAD THE CAR TOWED TO THE NISSAN DEALERSHIP FOR SERVICE. THE PASSENGER SIDE SPRING WAS ALSO DAMAGED: LARGE CHUNKS OF THE SPRING HAD BROKEN OFF, BUT THE SPRING HAD NOT BROKEN THROUGH YET. I ONLY HAVE 25,835 MILES ON THE CAR. I FOLLOW THE REGULAR MAINTENANCE SCHEDULE AT THE NISSAN DEALER. I AM SO THANKFUL THAT THIS HAPPENED ON THE DRIVEWAY AND THAT NO ONE WAS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669039February 26, 2015
FUEL SYSTEM, GASOLINE
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO FUEL REGULATOR FAILURE AND VEHICLE SHUT OFF. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682979February 12, 2015
ENGINE
HEARD NOISE COMING FROM ENGINE. WENT TO DEALERSHIP. CAR IS 4.5 YEARS OLD...NOT EVEN PAID OFF YET BUT ABOUT 4,000 MILES OVER WARRANTY. I WAS AT THE DEALERSHIP FOR ALMOST 31/2 HOURS. THEY HAD TO DISMANTLE MY WHOLE ENGINE TO DIAGNOSE THE PROBLEM. I WAS EVEN CHARGED AN HOUR OF LABOR BECAUSE IT TOOK THEM SO LONG TO FIGURE OUT WHAT THE NOISE WAS. FINALLY, THE SERVICE MANAGER, CAME OUT TO SPEAK TO ME. APPARENTLY THEY HAD DISCOVERED "PISTON SLAP" IN TWO OF MY CYLINDERS. I WAS TOLD THAT THERE IS NO WAY TO "FIX" THE PROBLEM OTHER THAN REPLACING THE ENGINE. HE SAID HE DID AN ESTIMATE ON THE PARTS AS BETWEEN THREE TO FOUR THOUSAND DOLLARS....PLUS LABOR. THE MANAGER WAS VERY SYMPATHETIC TOWARDS ME AS I CRIED. HE EXPLAINED THAT SOMETIMES WITH VEHICLES YOU GET LUCKY (MY LAST VEHICLE, A CHEVY, LASTED OVER 10 YEARS....PROBABLY WOULD STILL BE RUNNING IF I HAD NOT BEEN IN AN ACCIDENT) BUT IN THIS SITUATION I JUST DIDN'T LUCK OUT. I ASKED HOW LONG THE VEHICLE WOULD CONTINUE TO RUN. HE SAID HE COULDN'T ANSWER THAT QUESTION; HE COULDN'T PREDICT THE LIFE LEFT IN MY VEHICLE. IT WAS LIKE HE SAID MY CAR WAS JUST DIAGNOSED WITH CANCER. NO ANSWERS. I LEFT THE DEALERSHIP IN TEARS. I CERTAINLY DON'T HAVE SEVEN THOUSAND DOLLARS TO FIX THIS--THE CAR PROBABLY ISN'T EVEN WORTH THAT MUCH AT THIS POINT. NOW, EVERY DAY, I'M SCARED TO DRIVE MY OWN CAR. WHAT IF IT BREAKS DOWN WHEN I'M IN THE MIDDLE OF A BUSY INTERSECTION? WHAT IF THE ENGINE BLOWS UP? THIS IS A MECHANICAL DEFECT IN THE CAR. NOTHING I DID WRONG AS A CONSUMER/OWNER. THIS SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669949January 4, 2015
SUSPENSION, WHEELS
I NOTICED THAT SOMETHING WAS WRONG WITH "FEEL" OF RIGHT FRONT WHEEL SO TOOK VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION AND ASKED SERVICE TO CHECK ON THAT WHEEL ISSUE. HE CALLED ME IN TO SEE THAT THE RIGHT FRONT SUSPENSION SPRING HAD TOTALLY CRACKED AND BROKEN OFF AND HAD BEEN RUBBING ON THE INSIDE OF THE TIRE CREATING A DEEP GROOVE IN THE RUBBER. IT WAS WORN THROUGH AND CLOSE TO PUNCTURING AND COULD NOT EVEN BE DRIVEN TO A DEALER. THIS VEHICLE HAS UNDER 37000 MILES ON IT AND HAS BEEN TOTALLY MAINTAINED AND NOT DRIVEN ON ANY POOR ROAD SURFACES. THIS WAS A 15 MONTH OLD TIRE WITH ABOUT 14000 MILES. TOTALLY DESTROYED IN WHAT WAS A POTENTIALLY LIFE THREATENING SITUATION DUE TO A FAULTY PART. NOT NORMAL WEAR AND TEAR FOR SPRINGS. THE MECHANIC SAID HE SEES THIS SPRING BREAKAGE ON A LOT OF VERSAS AND THE NISSAN DEALER ACKNOWLEDGED THAT NISSAN IS "AWARE" OF THIS PROBLEM! THESE VEHICLES SHOULD BE RECALLED AND ALL SUSPENSION SPRINGS REPLACED IMMEDIATELY BEFORE THERE IS A FATAL ACCIDENT ON THE HIGHWAY. I AM AFRAID TO DRIVE KNOWING THE LEFT SIDE COULD CRACK AT ANY TIME. I AM ALSO CONCERNED THAT IF ONLY NISSAN DEALERS ARE REPORTING THE REPAIRS THAT THEY DO, MANY REPAIRS BY INDEPENDENT MECHANICS ARE GOING UNREPORTED TO NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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