Nissan Rogue Complaints (2013)

610 consumer complaints on file.

#10637008September 17, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
I PULLED OUT ONTO ROUTE 125 IN PLAISTOW, NH AT A SET OF TRAFFIC LIGHTS AND THERE WERE CARS COMING UP QUICK BEHIND ME WHEN ALL OF A SUDDEN I WENT OVER THE DRAINAGE IN THE ROAD I LOST ALL POWER AND STARTED SLOWING DOWN I HAD NO CONTROL OF MY GAS PEDAL, MY CAR WOULDN'T GO IT WAS JUST SLOWING DOWN FAST. IT WAS SCARY I ALMOST GOT REAR ENDED. WHEN THIS HAPPENED I NOTICED MY TRACTION CONTROL LIGHT LIT UP BLINKING. I HAVE READ MANY HORROR STORIES ABOUT SIMILAR SITUATIONS AND NOTIFIED THE DEALERSHIP AND THEY CANT REPLICATE IT SO WONT DO ANYTHING ABOUT IT. I COULD HAVE BEEN HIT HARD BC I WAS JUST GOING ALONG WHEN ALL OF A SUDDEN MY CAR PRETTY MUCH ALMOST STOPPED IN THE MIDDLE OF THE ROAD, NO BRAKES, NOTHING. THE DEALER HAS OFFERED TO TAKE MY CAR FOR A PERIOD OF TIME TO DRIVE AND GIVE ME ONE IN THE MEANTIME TO TRY AND SEE IF THEY CAN MAKE IT HAPPEN AGAIN. THIS IS SOMETHING THAT IS SERIOUS, ESPECIALLY WHEN IN FAST MOVING TRAFFIC AND THIS WAS TO HAPPEN TO ME OR ANYONE WITH THIS CAR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628986August 27, 2014
VEHICLE SPEED CONTROL
THIS HAS HAPPENED A FEW TIMES. FEELS LIKE AND SEEMS AS IF MY CAR GOES INTO CRUISE CONTROL BY ITSELF. I LOSE RPMS AND CANNOT ACCELERATE UNTIL I SLIGHTLY BRAKE THEN GO AND ACCELERATE. NO LIGHTS ARE COMING ON, AND I HAVE TAKEN MY CAR TO THE DEALER WITH NO RESULT. THEY TRIED TESTING IT AND RECREATING, BUT NO OUTCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628180August 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FLASHED AND INDICATED THAT IT WAS DEACTIVATED. THE FIRST TWO TIMES THE VEHICLE WAS TAKEN TO THE DEALER THE FAILURE CODES WERE CLEARED, BUT THE FAILURE RECURRED. WHEN TAKEN BACK A THIRD TIME, THE DEALER REPLACED THE FRONT PASSENGER SEAT; HOWEVER, THE FAILURE RECURRED. ON THE FOURTH VISIT, THE DEALER CLEARED THE FAILURE CODE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A FIFTH TIME, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,702.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627068August 21, 2014
VISIBILITY/WIPER
WINDSHIELD CRACKED WITH OUT BEING HIT BY AN OBJECT OUT SIDE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627071August 21, 2014
VISIBILITY/WIPER
WINDSHIELD CRACKED PASSENGER SIDE WITHOUT AN OUTSIDE OBJECT COMING IN CONTACT WITH THE VECHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617646July 30, 2014
FUEL SYSTEM, GASOLINE
THE GAS FILL LINE IN THE RIGHT WHEEL WELL IS NOT COVERED COMPLETELY FROM ROCKS THROWN UP BY TIRE THE CAR SHOULD COME FROM THE FACTORY ALL COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614950July 21, 2014
AIR BAGS
PASSENGER AIRBAG LIGHT KEEP GOING ON AND OFF WHILE ON A TRIP 150 MILES AWAY FROM HOME. CALLED THE DEALER SERVICE DEPT. AND THEY SAID THEY COULD LOWER THE SENSOR TO RECOGNIZE ME (104 LBS) TO MAKE AN APPT. CALLED ON 7/21/14 TO SCHEDULE APT AND WAS TOLD BY SOMEONE ELSE THAT IT WAS AGAINST THE LAW TO LOWER THE WEIGHT SENSORS AND THAT NOTHING COULD BE DONE. DANGEROUS AND RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604846June 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD RATTLING SOUND IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 4,175.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588372May 14, 2014
VISIBILITY/WIPER
THIS IS NOT AN INCIDENT REPORT, BUT RATHER A GENERAL INQUIRY AS TO WHETHER OR NOT THERE HAVE BEEN AN UNUSUALLY LARGE NUMBER OF CRACKED WINDSHIELDS REPORTED BY OTHER NISSAN OWNERS OR REPAIRMEN. THE NEW NISSAN I PURCHASED APPEARS TO HAVE A WINDSHIELD DESIGN THAT LENDS ITSELF TO STRESS CRACKS EASILY! THIS VEHICLE IS NOT YET 7 MONTHS OLD AND YET THE WINDSHIELD WILL HAVE TO BE REPLACED BECAUSE IT HAS CRACKS THAT RADIATED OUTWARD FROM TINY PECKS THAT APPARENTLY WERE CAUSED BY PEBBLES FLUNG FROM THE ROAD SURFACE. THIS IS THE FIRST TIME I HAVE OWNED A VEHICLE THAT CANNOT SUSTAIN A "BULLS EYE" OR "STAR CRACK" AND THE CRACK IS CONTAINED UNTIL I CAN GET IT TO A WINDSHIELD PLACE TO HAVE THE DENT FILLED. COULD THIS BE BECAUSE NISSAN HAS LOWERED THE STRESS FACTOR OR SOMETHING ON THE PRODUCTION OF THIS SAFETY GLASS? IS THE WINDSHIELD UNDER A LOT OF STRESS BECAUSE OF THE CURVATURE OR DESIGN ON THIS MODEL? WILL THIS LEAD TO CATASTROPHIC FAILURE?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587377May 9, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT THE THIRD ROW REAR WINDOW DESIGN WAS DEFECTIVE. THE WINDOW WAS TOO HIGH AND CREATED A BLIND SPOT FOR THE CONTACT. THE CONTACT WAS UNABLE TO SEE PEDESTRIANS OR VEHICLES WHILE ATTEMPTING TO CHANGE LANES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE 92,000. UPDATED 06/30/14 MA THE CONSUMER STATED SHAPE OF THE VEHICLE MADE IT IMPOSSIBLE TO SEE A CAR IN THE BLIND SPOT AND THE BACK WINDOW AND THE PORTALS IN THE SIDE CARGO AREA ARE POSITIONED TOO HIGH. UPDATED 07/2/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586982May 7, 2014
AIR BAGS
PASSENGER 2 AIRBAG LIGHT AT TIMES DOES NOT REGISTER WHEN MY 74 LB DAUGHTER IS SITTING IN THE SEAT BUT IT WILL REGISTER IF MY PURSE IS IN THE SEAT. AT TIMES IT WILL FLASH ON AND OFF THEN STAY OFF. YESTERDAY 5/6/14 I RAN ERRANDS THEN WHEN I WENT TO GET MY DAUGHTER FROM SCHOOL. THE CHECK ENGINE (MALFUNCTION INDICATION LIGHT AS CALLED IN VEHICLE BOOK) CAME ON. I TOOK THE VEHICLE TO AUTO ZONE AND THE TEST SHOWS ITS THE OXYGEN SENSOR. WAS ADVISED TO CHECK UPSTREAM & DOWNSTREAM SENSORS AS WELL AS CATALYTIC CONVERTER SINCE THESE CAN CAUSE DAMAGE TO IT AS WELL. I SHOULD MENTION THE EMPLOYEE TELLING ME THIS BUILT NISSAN VEHICLES FOR 23 YRS. TODAY I HAVE AN APPT AT THE NISSAN DEALERSHIP. I'VE ONLY HAD THIS VEHICLE 3 MONTHS = NOT HAPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586637May 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ROGUE. THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT ILLUMINATED INTERMITTENTLY WHILE OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 06/27/14*LJ UPDATED 07/1/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577592April 5, 2014
AIR BAGS
WHILE TRAVELING WITH AN 85 POUND PASSENGER IN THE PASSENGER SEAT THE PASSENGER SIDE AIRBAG LIGHT WILL ILLUMINATE FOR APPROXIMATELY 10-15 MINUTES INDICATING THAT THE PASSENGER SIDE AIRBAG IS "OFF". IT WILL THEN FLICKER BACK ON AND OFF AGAIN. THE PASSENGER IS NOT MOVING AROUND IN THE SEAT, AND SEATBELT IS USE PROPERLY. I TESTED MY THEORY THAT THE AIRBAG LIGHT WAS MALFUNCTIONING BY HAVING A 50 POUND CHILD SIT IN THE SEAT, WITHOUT MOVEMENT, WHILE THE CAR WAS STATIONARY. THE LIGHT CAME ON, AGAIN INDICATING THAT THE PASSENGER SIDE AIRBAG WAS "OFF" AND THEN WITHIN 2-3 MINUTES FLICKERED BACK INTO THE "ON" SETTING INDICATING THAT IT WOULD DEPLOY IF IN A WRECK. I CONTACTED THE DEALERSHIP TO ASK OF WEIGHT RESTRICTION AND ALTHOUGH THEY DIDN'T KNOW THE INFORMATION OFF HAND, I AM TO TAKE IT IN FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576995April 2, 2014
VISIBILITY/WIPER
WHILE DRIVING IN TEMPERATURES UNDER 40 DEGREES THE INTERIOR WINDOWS FOG WITHIN MINUTES OF BEING IN THE CAR WHEN THE HEAT IS ON. TURNING ON DEFROST AND OPENING THE WINDOWS DOES NOT HELP. I'VE HAD TO PULL OVER NUMEROUS TIMES TO PREVENT A CAR ACCIDENT BECAUSE THE VISIBILITY IS SO BAD. THE PROBLEM SEEMS TO BE WORSE AT NIGHT, BUT DOES HAPPEN DURING THE DAY TOO. WHEN THE WINDOWS APPEAR TO BE CLEAR AND THE CAR IS LEFT OUTSIDE FOR AT LEAST 30 MINUTES, WHATEVER MOISTURE IS LEFT IN THE CAR FREEZES TO THE INSIDE OF ALL THE WINDOWS CREATING A LAYER OF ICE. IT HAS TAKEN WELL OVER 30 MINUTES AND EVEN CLOSE TO AN HOUR TO GET IT TO CLEAR ENOUGH TO BE ABLE TO SAFELY DRIVE. BUT ONCE YOU BEGIN DRIVING AGAIN THE FOG ALMOST IMMEDIATELY RETURNS. THERE HAS ALSO BEEN UNEXPLAINABLE MOISTURE IN THE CARPETS AS WELL AS IN THE SPARE TIRE COMPARTMENT. DURING A 3 HOUR CAR TRIP THERE WAS A LAYER OF ICE ON ALL THE WINDOWS THAT NEVER CLEARED THE ENTIRE TIME, DESPITE THE CAR BEING WARM, DEFROST ON, AND IT BEING SUNNY WEATHER. THE CAR HAS BEEN IN SIX TIMES TO TWO DIFFERENT DEALERSHIPS AND NO ONE CAN SEEM TO FIGURE OUT WHAT IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575042March 26, 2014
AIR BAGS, SEATS
DURING COLD WEATHER (BELOW 20 DEG F.), THE CAR SOMETIMES CAN NOT DETECT IF AN ADULT IS SITTING IN THE PASSENGER SEAT AND IT DISENGAGES THE AIR BAG. DURING REALLY COLD DAYS (BELOW 0 DEG F.) IT SENSES A NON-ADULT SITTING IN THE PASSENGER SEAT BUT, THE SEAT IS EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573918March 21, 2014
STEERING
STARTED TO GET A CLICKING NOISE IN STEERING WHEEL WHEN TURNING TO LEFT OR RIGHT. STARTED HAPPENING AROUND 16,000 MILES. TOOK IN TO A NISSAN SERVICE CENTER TO HAVE CHECKED. THE RESPONSE WAS THAT NISSAN CORP. WOULD NOT ALLOW SERVICE CENTER TO "JUST REPLACE PARTS". DEALER TOLD ME THAT THERE WAS NOTHING THEY COULD DO? DON'T BE CONCERNED. I HAVE A VERY UNEASY FEEL WHEN DRIVING THE CAR. WAITING FOR THE CLICKING TO BECOME AND ISSUE IN CONTROLLING THE STEERING OF THE CAR. IF THIS CAR HAD THE CLICKING NOISE WHEN I TEST DROVE IT I WOULD HAVE NOT PURCHASED IT. NEW CAR, $30,000 AND EVERYTIME I TURN THE STEERING WHEEL I CAN HEAR A CLICK AS WELL AS MY PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566667March 2, 2014
AIR BAGS, SEAT BELTS
THE 2013 NISSAN ROGUE I WAS DRIVING WAS STRUCK A GLANCING BLOW STARTING FROM THE CENTER FRONT THROUGH THE DRIVER'S FRONT LEFT QUARTER PANEL AND DOOR. THE FRONTAL IMPACT WAS STRONG ENOUGH TO BREAK THE FRONT SUPPORT EXTRUDED STEEL BRACE IN THREE PLACES AND DECIMATE THE GRILL, LIGHT, BUMPER, QUARTER PANEL AND DOOR SKIN. THERE ARE TWO PROBLEMS I WOULD LIKE TO REPORT. ONE THE SIDE IMPACT AND SEAT AIR BAGS DID NOT DEPLOY AT ALL; HOWEVER THE DRIVER'S AIR BAG DID DEPLOY SLOWLY AFTER THE IMPACT. IT DID NOT COMPLETELY DEPLOY UNTIL AFTER I EXITED THE VEHICLE. THE SECOND ISSUE IS THAT WHILE THE SEAT BELT PREVENTED ME FROM GOING THROUGH THE WINDSHIELD, THE MECHANISM IN THE SEATBELT IS ALSO DESTROYED. THE VEHICLE THAT STRUCK ME HAD THEIR AIR BAGS TO FULLY DEPLOY. PLEASE LOOK INTO THIS AS I UNDERSTAND THERE WAS A RECALL ON THE 2011 - 2012 MODELS. THANK YOU. *TR..UPDATED 11/13/14 *BF UPDATED 7/28/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10558949January 7, 2014
ENGINE AND ENGINE COOLING
VIBRATION PRESENT AT LOW SPEED 30 TO 40 MPH. IN COLD WEATHER ENGINE IS LOUD LIKE A DIESEL TRUCK UNTIL VEHICLE WARMS UP (AROUND FIVE MINUTES OF DRIVING). I OWNED A 2009 MODEL AND HAD SAME ISSUES WHICH NISSAN COULD NOT FIX AFTER MANY VISITS. WILL BE LAST NISSAN I WILL EVER PURCHASE AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552827November 18, 2013
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY
APPOX. 40 MILES A HOUR, I OPENED REAR DRIVER WINDOW OR REAR PASSENGER WINDOW THE CAR STARTED TO SHAKE. AT 50 MILES AN HOUR THE CAR SHUCK VIOLENTLY AND MY HEARS EXPERIENCED PAIN. I FEEL THIS IS A UNSAFE CONDITION AND I WAS NEVER TOLD ABOUT OR WARNED NOT TO OPEN THE BACK WINDOWS IF GOING 40 OR FASTER IN TOWN OR ON THE HIGHWAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550893November 4, 2013
ELECTRICAL SYSTEM, POWER TRAIN
A DAY BEFORE THE INCIDENT, THE MALFUNCTION LIGHT CAME ON IN MY CAR ON THE DASHBOARD. THE NEXT DAY, ABOUT ONE MILE FROM HOME, I STOPPED ON A HILL AT A TRAFFIC LIGHT WITH SEVERAL CARS AHEAD OF ME. WHEN THE LIGHT TURNED GREEN, I MOVED MY FOOT FROM THE BRAKE PEDAL TO THE ACCELERATOR AND THE CAR STARTED ROLLING BACKWARD. IT WOULD NOT GO INTO DRIVE EVEN THOUGH THE GEAR WAS IN DRIVE. AFTER TRYING ONCE MORE UNSUCCESSFULLY TO GET THE CAR TO MOVE FORWARD, I PUT THE CAR IN PARK, PUT ON MY FLASHERS AND TURNED THE ENGINE OFF. I RESTARTED THE CAR, AND PUT THE GEAR IN DRIVE AND IT WENT FORWARD BUT SOMEWHAT HALTINGLY. I SLOWLY PROCEEDED TO THE NISSAN DEALER ABOUT 2 MILES AWAY. EACH TIME I STOPPED AT A TRAFFIC LIGHT, THE ENGINE SOUNDED FUNNY. TODAY, THE NISSAN DEALER INFORMED ME THAT THERE IS AN ELECTRICAL PROBLEM IN THE TRANSMISSION THAT THEY CAN'T REPAIR. NISSAN USA IS REPLACING THE TRANSMISSION UNDER WARRANTY. I FIND THIS OUTRAGEOUS THAT A NEWLY PURCHASED CAR OF 5 MONTHS WITH LESS THAN 5, 000 MILES HAS A DEFECTIVE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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