Nissan Quest Complaints

2,121 consumer complaints on file.

#10143722November 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
2004 QUEST MINIVAN IN FOR FRONT END JUDDER/VIBRATION (6/04)@ 2000 MILES-ROTORS CUT SAME COMPLAINT(12/04) @ 7300+- MILES-ROTORS CUT AND PADS REPLACED SAME COMPLAINT(10/05) @ 15000+-MILES-DEALERS STATES THAT ROTORS AND BRAKES ARE NEEDED AND NOT COVERED SAID THAT BECAUSE IT'S A HEAVY VEHICLE CONSIDERED NORMAL TO REPLACE PADS @ APPROXIMATELY 8000+- MILES AND ROTORS AS WELL. IF THERE IS NO PROBLEM WHY CUT ROTORS IN 1ST PLACE, AND THEN AGAIN WITH PAD REPLACEMENT IN LESS THAN 6 MONTHS TIME FRAME? AND NOW A 3RD OCCURRENCE ?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143008November 17, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
1997 QUEST STALLS OUT WITH NO WARNING. HAS DONE THIS SINCE 1999. HAVE TAKING VAN TO DEALER SEVERAL TIMES,WITH NO LUCK. ALSO CALLED NISSAN AND REPORTED PROBLEM. NO HELP. THERE ARE SEVERAL PROBLEMS WITH STALLING OF NISSAN'S SINCE 1994,THEY SHOULD KNOW SOMETHING BY NOW? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144240November 17, 2005
SEATS:MID/REAR ASSEMBLY, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER COMPLAINT REGARDING NISSAN QUEST RECALL FOR SEAT MECHANISM. *TS THE CONSUMER STATED THE DEALER FAILED TO DISCLOSE THE RECALL. THE MANUFACTURER WILL NOT CORRECT THE PROBLEM UNTIL DECEMBER 2005. THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN REPAIRED BEFORE IT WAS SOLD. THE SOUND THROUGH THE DVD WAS FULL OF STATIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143218November 9, 2005
STRUCTURE:BODY:DOOR, SEATS:MID/REAR ASSEMBLY
THE CONSUMER'S COMPLAINED THAT HER CHILDREN'S FINGERS CAN BECOME STUCK IN THE DOOR AND THAT THE THIRD ROW SEAT CAN DISENGAGE. *TS THE CONSUMER COMPLAINED TO THE DEALER BUT THEY DIDN'T PROVIDE HER WITH ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142241November 9, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DRIVING FOR ABOUT 10 MINUTES. SMELLED SOMETHING BURNING. WAS PULLING OFF THE HIGHWAY WHEN VEHICLE DIED. OPENED THE HOOD AND SAW FLAMES COMING FROM PASSENGER SIDE OF ENGINE COMPARTMENT. FIRE DEPT PUT OUT FIRE. THE DISTRIBUTOR CAP, IGNITION WIRES AND WIRING HARNESSES MELTED. VEHICLE DECLARED TOTAL LOSS BY INSURANCE COMPANY. 8JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10141684November 3, 2005
UNKNOWN OR OTHER
I HAVE A NISSAN QUEST 2004 THAT I AM HAVING TROUBLE WITH THE SLIDING DOORS. THE DEAL HAS TRIED TO FIX THEM A NUMBER OF TIMES BUT THE PROBLEM CONTINUES. WHEN THE DOORS ARE OPENED FOR SOMEONE TO GO INTO THE BACK THEY CLOSE ON PEOPLE. THIS DOES NOT HAPPEN EVERYTIME BUT THEY ARE EXTREMELY HEAVY DOORS AND HURT WHEN THEY HIT YOU. I DO NOT UNDERSTAND WHY THERE IS NOT A SENSOR IN THE DOOR FRAME TO PREVENT THIS FROM CLOSING IF SOMEONE IS IN THE DOORWAY. IT SEEMS EXTREMELY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141603November 2, 2005
ELECTRICAL SYSTEM:WIRING
THERE HAVE BEEN SEVERAL OCCURRENCES WHEN I WENT TO START MY VEHICLE AND THE RADIO WOULD NOT COME ON AND THE CLOCK ON THE RADIO WOULD NOT DISPLAY THE TIME. AT FIRST I THOUGHT THAT IT WAS A BLOWN FUSE. I REPLACED THE FUSE BUT THIS EVENT KEPT OCCURRING OVER AND OVER AGAIN. ONE DAY IT WAS RAINING AND THE RADIO WOULD NOT COME ON NOR WOULD THE TIME BE DISPLAYED ON THE SCREEN AND THEN I FOUND OUT MY WIPERS WOULD NOT WORK EITHER. SO WHENEVER THIS OCCURRED AGAIN, I WOULD CHECK THE WIPERS AND FIND OUT THAT WHEN THE RADIO WAS NOT WORKING, NEITHER WOULD THE WIPERS. I WOULD HAVE TO STOP THE VEHICLE, START AND STOP THE ENGINE REPEATEDLY UNTIL THE RADIO WOULD COME ON. ONCE THAT HAPPENED, MY WIPERS WOULD BEGIN WORKING TOO. THIS IS STILL AN ONGOING PROBLEM. MY WIFE HAD THE VEHICLE AT THE DEALERSHIP FOR MAINTENANCE AND WHEN SHE LEFT, THE RADIO WAS NOT WORKING SO SHE PULLED BACK INTO THE DEALERSHIP AND STOPPED THE VEHICLE, TALKED TO THE SERVICE AGENT. HE WENT OUT AND STARTED THE VEHICLE AND THE RADIO WAS WORKING. THERE IS DEFINITELY AN ELECTRICAL SHORT SOMEWHERE IN THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141605November 2, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE REARVIEW MIRROR ON THE VEHICLE, DONNELLY GLARE FREE COMPASS MIRROR, HAS BECOME UNUSABLE. AT FIRST I THOUGHT IT WAS BECAUSE OF THE HEAT AND SUN IN GUAM BUT AFTER REVIEWING THE WEB SITE, I FOUND OUT THAT THERE IS A TECHNICAL SERVICE BULLETIN ON THIS MIRROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140940October 27, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT STATED THE NOSE OF THE CRANK SHAFT BROKE OFF THE ENGINE WITH OUT WARNING. THIS OCCURRED WHILE DRIVING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY PRESSING THE BRAKES AND PUTTING VEHICLE IN PARK. BECAUSE THIS HAPPENED LESS THAN A BLOCK FROM HOME THE VEHICLE WAS PUSHED HOME. UPON INSPECTION OF THE VEHICLE THE CONTACT'S FATHER DISCOVERED THE CRANK SHAFT NOSE BROKE. NO PARTS HAVE BEEN REPLACED OR REPAIRED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140816October 26, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I BROUGHT MY 2004 NISSAN QUEST [XXX] IN FOR A RECALL FOR THE PASSENGER SIDE SEAT AIRBAG IN JUNE OF 2005 TO SOUTHERN STATES NISSAN IN RALEIGH, NC. NISSAN STATED THAT THE SENSOR IN THE SEAT DID NOT MEET THE FEDERAL REQUIREMENTS AND THEY WOULD FIX IT. WHEN I RECEIVED THE VEHICLE BACK, I FOUND THAT WHEN I SIT IN THE PASSENGER SEAT THE "PASSENGER AIRBAG OFF" LIGHT WOULD TURN ON AND REMAIN ON FOR MY ENTIRE TRIP. NORMALLY, THIS LIGHT IS SUPPOSED TO TURN OFF AFTER 5 OR SO SECONDS INDICATED THAT THE AIRBAG IS IN FACT ACTIVATED TO DEPLOY. THIS LIGHT WOULD COME ON ABOUT 90% OF THE TIME THAT I SAT IN THE SEAT. I AM 5 FEET 8 INCHES TALL AND WEIGH 120 POUNDS. I HAVE CONTACTED NISSAN AND THE BETTER BUSINESS BUREAU TO ADVISE THEM OF THIS ISSUE. NISSAN HAS TOLD ME THAT THEY RECALIBRATED THE SEAT CORRECTLY AND THAT I SHOULD SIT IN ANOTHER QUEST THAT HAS BEEN RECALIBRATED. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES AND CHIP A TECHNICIAN THERE VERIFIED THAT THE LIGHT IS INDEED ON WHEN I SIT IN THE SEAT. MONTHS HAVE GONE BY AND BOTH THE DEALER AND NISSAN ARE TELLING ME TO "WAIT" FOR ANOTHER "RECALIBRATED" 2004 QUEST TO COME IN AND THAT I SHOULD DRIVE DOWN AND SIT IN IT. THEY HAVE YET TO GET IN ONE OF THESE VEHICLES FOR ME TO SIT IN. IT IS NOW THE END OF OCTOBER AND I CONTINUE TO HAVE TO SIT IN A PASSENGER SEAT WHERE THE AIRBAG IS INOPERABLE WHEN I SIT IN IT AND NISSAN IS TAKING A CAVALIER ATTITUDE TOWARD THIS. NISSAN AND THE DEALER POINT THE FINGER AT EACH OTHER. THE BETTER BUSINESS BUREAU HAS TOLD ME THAT THEY HAVE HAD LOTS OF COMPLAINTS ABOUT AIRBAG SENSORS IN GENERAL AND THEY ARE NOT GOING TO GET INVOLVED. I UNDERSTAND THAT THE SENSORS ARE CALIBRATED TO DETECT A CHILD SITTING IN THE SEAT - BUT - THESE SENSORS SHOULD BE ABLE TO DETECT A PERSON WITH A 120 POUND FRAME! PLEASE HELP! *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140834October 26, 2005
EQUIPMENT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I AM HAVING TO REPLACE THE RIGHT WHEEL CYLINDER IN MY 95 NISSAN QUEST FOR THE 2ND TIME IN LESS THAN 3 YEARS. I WAS TOLD THAT THE FIRST TIME I FIXED IT THAT IT WOULD BE A LONG TIME BEFORE I WOULD EVER HAVE TO REPLACE IT AGAIN, WELL NOW IT IS LESS THAN 3 YRS LATER AND I AM HAVING TO REPLACE IT AGAIN. THERE SEEMS TO BE A PROBLEM AND I WOULD LIKE SOME ANSWERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140870October 26, 2005
SEATS:MID/REAR ASSEMBLY
NHTSA CAMPAIGN NUMBER: 05V474 1. SLIDING 2ND ROW SEAT FORWARD. 2. PINCH POINT NEAR CHAIR HANDLE CRUSHED THE TIP OF MY 3RD FINGER 3. NISSAN IGNORED MY CONCERNS AND TOLD ME IT WAS MY FAULT. THEY WERE PUT ON NOTICE IN DECEMBER 2003. THEY ALSO SENT THEIR ENGINEER OUT OF CHICAGO TO INSPECT THE PROBLEM. THEY STATED NO DEFECT EXISTED AND NO CORRECTION WAS NEEDED. NISSAN'S FILE NUMBER ON MY COMPLAINT IS: 439 2014 IT IS INTERESTING TO NOTE NISSAN'S PLANNED RECALL IS 1 DAY AFTER THE STATUTE OF LIMITATIONS FOR MY INJURY AND THE 1ST REPORTED INJURY YOU HAVE ON FILE FOR THE SAME DATE WHICH OCCURRED IN PLANTATION, FL. I RECENT FOUND OUT ABOUT THE RECALL FOR REASONS OTHER THAN THE INJURY. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10140987October 25, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER WAS NEVER NOTIFIED OF A RECALL ON AIRBAG SENSOR. *TS THE CONSUMER LEARNED OF RECALL 04V103000 ABOUT A YEAR LATER ON A WEBSITE. THE VEHICLE WAS TAKEN TOT HE DEALER FOR REPAIRS. THE DEALER CLAIMED THAT THEY SHIPPED THE SEAT TO CALIFORNIA TO BE REPAIRED. THE CONSUMER FOUND IT HARD TO BELIEVE THAT THE SEAT WAS SHIPPED AND REPAIRED ON 3 1/2 DAYS. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE AIR BAG SENSOR STILL MALFUNCTIONED. WHEN AN ADULT WAS IN THE SEAT THE AIR BAG SENSOR LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND TOLD THE CONSUMER THAT THE ADULT IN THE SEAT MUST SIT PERFECTLY STILL IN THE MIDDLE OF THE SEAT. THE DEALER REFUSED TO PROVIDE ANY FURTHER REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140470October 21, 2005
STEERING, TIRES
THERE IS A VIBRATION IN THE STEERING WHEEL OF THIS VEHICLE, IT IS VERY NOTICEABLE WHEN MAKING A TURN AND THE WHEEL IS RETURNING BETWEEN THE 11:00 AND 1:00 POSITION. ALSO WHEN DRIVING AROUND TOWN, SPEEDS NO MORE THAN 55 MPH, THE STEERING WHEEL WILL SHAKE. DEALER HAS ROTATED AND BALANCED TIRES, AND MATCH MOUNTED. I WENT TO GOODYEAR AND PAID FOR THEM TO DO THE SAME. THE VIBRATION STILL EXIST. I JUST PICKED THE VEHICLE UP FROM THE DEALER TODAY,10/21/05, AND THE VIBRATION IS STILL THERE AND I PICKED UP THE VEHICLE AND THE INTERIOR WAS FULL OF GREASE, ON THE DOOR AND DRIVERS SIDE RUG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140087October 18, 2005
SUSPENSION:REAR, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
DT: THE CONTACT OWNS A 2004 NISSAN QUEST. THERE HAVE BEEN SEVERAL PROBLEMS, SUCH AS UNIDENTIFIED NOISES THAT CAME FROM THE REAR OF THE VEHICLE. WHEN APPLYING BRAKES AT RED LIGHTS THE CAR WILL RESPOND BY ACCELERATING. WHEN DRIVING THROUGH TURNS OR AN INTERSECTION THE CAR RESPONDED IN THIRD GEAR INSTEAD OF FIRST. THE DOORS VIBRATED AS IF THEY WILL OPEN BY THEMSELVES. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, WHICH WAS MOST OFTEN DEEMED NORMAL BY THE NISSAN DEALER. ALSO,THE STEERING WHEEL MADE NOISES. THIS WAS DISCOVERED BY NISSAN AFTER COMPLAINING THREE TIMES, AND A MANUFACTURER'S REPRESENTATIVE WHO DUPLICATED THE PROBLEM AND FOUND A BROKEN PLASTIC PIECE WITHIN THE STEERING. THIS VEHICLE WAS UNDER LEMON LAW INVESTIGATION. THE DEALER WAS UNABLE TO PROVIDE ANY EXPLANATIONS AS TO WHY THESE PROBLEMS OCCURRED. THERE HAVE BEEN MULTIPLE CORRECTIONS, AT LEAST TEN TIMES. RECENTLY THERE WAS A RECALL ON THE SECOND ROW SEATS, BUT RECALL REPAIRS COULD NOT BE PERFORMED UNTIL DECEMBER 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139813October 16, 2005
SUSPENSION:FRONT
2004 NISSAN QUEST SL WITH CONSTANT STEERING WHEEL VIBRATION FROM FRONT WHEELS WHEN DRIVING 60+MPH. ALL 4 TIRES HAVE BEEN BALANCED BY A NISSAN DEALER 3 TIMES AND THE PROBLEM STILL EXIST. THE TIRE PRESSURE IS CHECKED TO BE FINE, AND PROBLEM IS STILL OCCURRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136203October 14, 2005
ELECTRICAL SYSTEM
DT: THE CONTACT OWNS A 1999 NISSAN QUEST. THE CONTACT STATES THAT ON SATURDAY 10, 2005 WHILE DRIVING HIS VEHICLE CAUGHT ON FIRE. IT LOOKED AS IF IT STARTED FROM THE COOLANT FAN. THE DAMAGE $500-1000. THE CONTACT'S WIFE SMELLED SMOKE AND DROVE TO THE NEAREST PARKING LOT AND IT CAUGHT ON FIRE. THE VEHICLE WAS NOT DRIVING UNUSUAL BEFORE THIS HAPPENED. THE COOLING SYSTEM DID NOT HAVE A LEAK, BUT THE FAN MELTED BECAUSE THAT WAS WHERE THE FIRE STARTED. HE WAS UNSURE OF WHY THE FAN CAUGHT ON FIRE, BUT THE CONTACT BELIEVED IT WAS AN ELECTRICAL FIRE. HE CONTACTED THE POLICE AND THE FIRE DEPARTMENTS. THE DEALERSHIP WAS NOT CONTACTED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS TAKEN TO A MECHANIC. HE CONTACTED THE INSURANCE COMPANY, AND BECAUSE HE ONLY HAD LIABILITY NOTHING WAS COVERED. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10139409October 12, 2005
STRUCTURE
PURCHASED VEHICLE ON APRIL 30, 2005, HAVE HAD VEHICLE BACK AT DEALERSHIP 7 TIMES DUE TO THE SUNGLASS CONTAINER LEAKING ON THE CONSOLE WHEN IT RAINS. DEALERSHIP HAS RE-SEALED WINDSHIELD AND THIS ONLY MADE THE PROBLEM WORSE. TAKING VEHICLE BACK FOR A SECOND TIME TO HAVE THE WINDSHIELD RE-SEALED. ATTORNEY HAS BEEN CONTACTED REGARDING THE PROCEDURE FOR THE LEMON LAW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139296October 11, 2005
TIRES:TREAD/BELT
DT: THE CONTACT STATES THAT THE 2005 NISSAN QUEST HAS TIRES THAT FEATHERED ON THE INSIDE EDGE OF ALL FOUR TIRES. THE TIRES HAVE BEEN BALANCED AND ROTATED EVERY 5,000 MILES. THE TIRES STAYED AT THE RIGHT PRESSURE, WHICH WAS 35 POUNDS. THE TIRES STARTED SHOWING SIGNS OF FEATHERING AROUND 10,000 MILES. THE TIRES WERE THE ORIGINAL ONES THAT CAME ON THE VAN. THE TIRES NEEDED TO BE REPLACED AT 16,000 MILES. THE CONTACT HAS BEEN IN CONTACT WITH GOODYEAR AND NISSAN. THE VAN HAS BEEN IN ALIGNMENT THE WHOLE TIME THAT THE CONTACT OWNED THE VAN. SHE STATED THAT GOODYEAR SAID THAT ONE OF THE TIRES WAS OUT OF ALIGNMENT BY .011. GOODYEAR WAS THE ONLY ONE WHO FOUND ANY PROBLEM WITH THE ALIGNMENT. THE REPRESENTATIVE FROM NISSAN HAS CHECKED THE ALIGNMENT AND THE TIRES WERE WITHIN THE SPECS. THE DAMAGE WAS APPARENT AT 10,000 MILES. AT THIS POINT, GOODYEAR HAS SAID THAT THEY WOULD PAY FOR 50% OF THE COST ON ANOTHER SET OF EAGLE LS TIRES. THE CONTACT WAS LOOKING FOR AN ALTERNATIVE BRAND OF TIRES. THE CONTACT HAS EVERY SINGLE PIECE OF DOCUMENTATION OF WHERE SHE HAS HAD THE TIRES ROTATED AND BALANCED. NISSAN AND GOODYEAR WERE TELLING HER THAT THE PAPERWORK WAS NO GOOD FOR THEM BECAUSE IT DID NOT COME FROM THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139947October 7, 2005
SEATS:MID/REAR ASSEMBLY
CONSUMER CHILD SEAT DOES NOT ALWAYS LOCK INTO PLACE. *TS THE CONSUMER STATED A RECALL HAD BEEN ISSUED REGARDING THIS ISSUE, HOWEVER SHE WAS TOLD BY CUSTOMER SERVICE HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED, BUT WHEN SHE DID HER OWN RESEARCH, HER VEHICLE IDENTIFICATION NUMBER WAS APART OF THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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