Nissan Quest Complaints

2,121 consumer complaints on file.

#10323814April 5, 2010
STRUCTURE:FRAME AND MEMBERS
THERE IS A MAJOR MANUFACTURING FLAW IN MY 2005 NISSAN QUEST SE. THERE HAVE BEEN 2 RECALLS ISSUED BUT DO NOT ADDRESS THE EVIDENCE OF MISSING WELDS IN THE FRAME. OVER TIME THERE WILL BE SERIOUS INJURIES. I NEED A NEW VEHICLE THAT WILL PASS MORE THAN A RECALL THAT DOES NOT REMEDY THE REAL ISSUE OF FLAWED CONSUMER PROTECTION AND MANUFACTURING FRAUD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323561April 3, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER STOP WORKING AFTER JUST OVER 3YRS. ? IS THIS NORMAL? THIS DID NOT HAPPEN WHILE VEHICLE WAS UNDER WARRANTY BUT JUST AFTER WARRANTY HAD EXPIRED IN NOV. 2009. MY ALTERNATOR WENT FIRST ( AROUND JUNE 2009 EST. ) THEN MY AIR CONDITIONER AROUND SEPT. 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323532April 2, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2008 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, SHE ATTEMPTED TO SLOW DOWN TO AVOID BLACK ICE ON THE HIGHWAY WHEN THE VEHICLE BEGAN SWERVING. IT EVENTUALLY ROLLED OVER TWO TIMES AND ENDED UP IN A RAVINE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED AND THE CONTACT AND PASSENGER SUSTAINED INJURIES. THERE WAS A POLICE REPORT FILED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10322996March 31, 2010
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
NISSAN QUEST 2004 BUZZING/WHINING NOISE FROM TIMING CHAIN AREA AND CAUSE VAN TO STALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321724March 24, 2010
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2008 NISSAN QUEST. WHILE DRIVING AT APPROXIMATE SPEEDS OF 30-35 MPH IN TRAFFIC, THE VEHICLE AHEAD OF HIM STOPPED ABRUPTLY. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL; HOWEVER, THE BRAKES BECAME SPONGY AND WOULD NOT ENGAGE. THE VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. UPON IMPACT, THE FRONT DRIVERS SIDE AIR BAG DEPLOYED, CAUSING MINOR INJURIES TO THE CONTACTS HANDS AND FACE. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. HE ALSO PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 10V072000 (SERVICE BRAKES, HYDRAULIC: PEDALS AND LINKAGES) AND STATED THAT THE CRASH WAS CAUSED BY THE RECALL DEFECT. THE FAILURE MILEAGE WAS 17,142 AND THE CURRENT MILEAGE WAS 27,600. UPDATED 05/11/10 *LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10318214March 9, 2010
SERVICE BRAKES, HYDRAULIC, STRUCTURE
STEEL BRAKE LINES TO REAR BREAKS RUSTED THROUGH IN SEVERAL PLACES - TWO LINES TO REAR THAT PASS UNDER THE FLOOR AND ALONG THE DRIVER SIDE RAIL AND OVER THE REAR LEFT WHEEL AXLE, AND ALSO AT THE AREA IMMEDIATELY BEFORE EACH REAR WHEEL CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316167March 3, 2010
SERVICE BRAKES, HYDRAULIC
I WAS TRAVELING DOWN A 6% DOWNGRADE ON A FREEWAY IN MY 2007 NISSAN QUEST. AT THE TIME (JAN 2008), THE VEHICLE HAD ABOUT 15,000 MILES ON IT. I WAS CONTINUOUSLY BRAKING TO KEEP THE VEHICLE AT A SAFE SPEED. AS I WAS BRAKING, THE BRAKES BEGAN TO PULSATE. THE PULSATIONS GOT LOUDER AND MORE AGGRESSIVE AS WE CONTINUED DOWN THE DOWNGRADE, TO THE POINT LIKE IF FELT THE BRAKES WERE ABOUT TO FAIL. SOON AFTER, IN JANUARY 2008, I BROUGHT THE VEHICLE TO THE NISSAN DEALERSHIP IN BELLEVUE, WA. THEY ACKNOWLEDGED THE PROBLEM WITH THE FRONT PASSENGER BRAKE ROTOR WAS WARPED. THEY RESURFACED THE ROTOR. AT 9 MONTHS LATER, AND AT 25,000 MILES (OCT 2008), THE PULSATIONS STARTED TO REOCCUR. I BROUGHT THE VAN TO THE SAME DEALERSHIP, AND THIS TIME THEY REPLACED THE SAME ROTOR THEY RESURFACED 9 MONTHS EARLIER. AGAIN AT 35,000 MILES IN JULY 2009, THE PULSATION PROBLEM RETURNED AGAIN. I BROUGHT IT TO UNITED NISSAN IN LAS VEGAS, BUT THEY REFUSED TO ADDRESS THE PROBLEM, CITING NORMAL WEAR AND TEAR ON THE BRAKES. FINALLY, IN OCTOBER 2009, I BROUGHT THE BRAKES TO A BRAKE SPECIALIST. THE SPECIALIST STATED THAT THE FRONT PASSENGER BRAKE, THE SAME BRAKE THAT HAD CONTINUOUS ROTOR WARPING, WAS DEFECTIVE DUE TO A FAULTY BRAKE PIN CAUSING STICKING BETWEEN THE CALIPER AND PAD, WHICH WAS THE ROOT CAUSE OF ALL THE WARPING AND PULSATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316017March 3, 2010
FUEL SYSTEM, OTHER
MY 2006 NISSAN QUEST SHOWED ME HAVING A QUARTER OF A TANK IN GAS, I STOPPED AND FILLED IT UP AND IT DID NOT REGISTER AS GETTING ANY GAS UNTIL A COUPLE OF DAYS LATER. I JUST READ THE RECALL REPORT BUT THE QUEST IS NOT ON THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314058February 25, 2010
UNKNOWN OR OTHER
WAS COMING UP TO A TRAFFIC LIGHT GOING APPROXIMATELY 45 DOWN TO 0 PER MILES AN HOUR AND WAS SLOWING DOWN AND HAD FOOT ON BRAKE AND THE THE ACCELERATOR WAS STILL ENGAGED AND HAD TO PUT MY 2007 NISSAN QUEST TO NEUTRAL THEN INTO PARK IN ORDER TO STOP VEHICLE. THE NEXT DAY WE TOOK TO THE NISSAN DEALERSHIP AND THEY SAID THEY CHECKED EVERYTHING BUT COULD NOT DUPLICATE THE PROBLEM THEREFOR NOTHING WAS DONE. PLEASE LOOK INTO THIS PROBLEM THIS IS A HUGE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314443February 25, 2010
SERVICE BRAKES, HYDRAULIC, STEERING
WENT ON A ROAD TRIP. OUR NEW NISSAN QUEST 2009 WAS FINE UNTIL AFTER 4 HOURS OF DRIVING AND THEN SUDDENLY THE STEERING WHEEL STARTED TO SHAKE. IT SHOOK SO BADLY THAT WE THOUGHT WE HAD A FLAT TIRE. IT CONTINUED TO SHAKE UNTIL WE PULLED OVER TO THE SHOULDER AND COME TO A COMPLETE STOP. WE WENT BACK ON THE HIGHWAY AND IT WAS FINE FOR A COUPLE OF HOURS AND THEN ACTED UP AGAIN. THE SAME THING HAPPENED. IT WON'T LET US ACCELERATE AND NO MATTER HOW SLOW WE GO IT WAS STILL SHAKING. WE HAD AN INFANT IN THE VAN AND OUR OTHER SON WAS 5 YRS. VERY DANGEROUS TO BE ON THE ROAD IN THE MIDDLE OF THE NIGHT AND HAVING TO PULL OVER EVERY COUPLE OF HOURS WHEN IT STARTED ACTING UP. IMAGINE WHEN THERE ARE NO SHOULDERS TO PULL OVER AND THE VAN WAS SHAKING SO BAD THAT YOU CAN'T CONTROL IT. PLEASE RECALL THIS ITEM. SOMETHING IS WRONG WITH THE BRAKE SYSTEM/ROTORS ETC.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312006February 19, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
MY 1996 NISSAN QUEST HAS FUEL VENT PROBLEMS PARTICULARLY AFTER REFUEL. I SMELL FUEL INSIDE THE CAR AND I AM CONCERNED ABOUT THE RISK OF FIRE AND/OR EXPLOSION. THIS PROBLEM APPEARS TO BE IDENTICAL TO THE PROBLEM DESCRIBED IN NHTSA RECALL NUMBER 00V419001. HOWEVER, NISSAN COMPANY IS SAYING THAT MY NISSAN'S VIN IS NOT INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310148February 13, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2004 NISSAN QUEST I HAVE TO REPLACE THE ROTORS ABOUT EVERY 5,000 MILES BECAUSE THEY WARP AND CAUSE THE VEHICLE TO SHAKE WHEN APPLYING THE BRAKES. THIS PROBLEM HAS ALSO CAUSED DAMAGE TO THE WHEEL BEARINGS. IT SEEMS THAT THE BRAKE ROTORS ARE TO SMALL FOR THE VEHICLE. I CANT AFFORD TO KEEP REPLACING THE ROTORS AND BRAKES IT IS UNSAFE FOR ME AND MY FAMILY. I CONTACTED NISSAN BUT THEY WONT DO ANYTHING, THERE ARE REPORTS OF THIS PROBLEM ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305837February 4, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS 1999 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 5 MPH INTO A THE PARKING LOT THE VEHICLE BEGAN TO IDLE EXCESSIVELY UNTIL SHE SHIFTED IT INTO NEUTRAL GEAR AND TURNED THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE SPEED CONTROL SENSOR FAILED. THE DEALER ALSO STATED THAT THE BRAKE SYSTEM NEEDED TO BE REPAIRED. THE ESTIMATED REPAIR COST WAS $875. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR SINCE THE WARRANTY HAD EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303726February 1, 2010
SUSPENSION:FRONT, ELECTRICAL SYSTEM
THERE IS A RATTLING NOISE SOMEWHERE IN THE FRONT OF THE VEHICLE (APPARENTLY IN THE WHEELS). ALSO, I NOTICED SOME VIBRATION IN THE STEERING WHEEL. THERE SEEM TO BE SOME ELECTRIC FAILURE AS SOMETIMES THE A/C DON'T WORK (WHEN THAT HAPPENS YOU HAVE TO TURN OFF THE VEHICLE AND THEN TURN IT ON AGAIN FOR IT TO WORK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298906January 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HELD CAR TO 20MHP THEN AFTER SHIFTING BACK AND FORT IT GOES BACK TO NORMAL. ENGINE DIES HERE AND THERE, WHEN BREAK PEDAL IS PRESSED CAR STEERING WHEEL SHAKES. THIS ALMOST CAUSE AN ACCIDENT. DEALER TOOK THIS CAR MANY TIME AND THEY TELL ME. THAT THEY CAN'T DUPLICATE THE NOISE. RESEARCHING ONLINE I FOUND MANY COMPLAINTS ABOUT THIS CAR AND MOST OF THEM SAYS THAT THE TRANSMISSION BRAIN IS FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297103December 28, 2009
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM, TIRES:TREAD/BELT
MICHELIN PAX SYSTEM TIRES ON A 2006 NISSAN QUEST SE. WE HAVE THE MICHELIN PAX TIRES ON OUR MINIVAN AND THEY ARE CONSTANTLY LOSING AIR, ARE VERY LOUD AND STIFF, AND WORST OF ALL ARE VERY POOR AND DANGEROUS IN SNOW. WE HAVE NOT HAD GOOD LUCK THIS PAST WEEK MANEUVERING OUR MINIVAN IN ANY TYPE OF SNOW OR ON ANY SLIPPERY ROAD SURFACE. OUR VEHICLE CAN NOT HAVE ANY OTHER TYPE OF TIRE BECAUSE OF THE SYSTEM THAT IS INSTALLED FROM FACTORY AND WE ONLY HAVE 21,000 MILES ON THE VAN AND NEED NEW TIRES WHICH COST ON UNBELIEVABLE AMOUNT OF MONEY (OVER $1200) FOR REPLACEMENT TIRES WHEN THEY ARE STILL VERY NEW!!! NO DEATHS OR INJURIES YET AND WE HOPE THERE NEVER ARE. HOWEVER, WE ARE NOT ABLE TO REPLACE OUR TIRES EVERY YEAR FOR THAT COST AND FROM SOME OTHER PEOPLE WE HAVE TALKED TO AT THE TIRE STORES AND AT THE DEALERSHIP, IT SOUNDS LIKE WE WILL HAVE TO GET NEW TIRES ABOUT EVERY 20-30K AND THAT THE TIRES DO NOT HANDLE WELL IN SNOW OR RAIN. WELL, SOUNDS UNSAFE TO ME! NOR DO THEY HOLD AIR VERY WELL SO MY LITTLE KIDS AND I ARE ALWAYS TRYING TO GET AIR IN THE TIRES AT THE LOCAL GAS STATIONS. ABSURD! PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295827December 15, 2009
STRUCTURE:BODY
DURING COLD WEATHER THE BACK, SLIDING, DOORS FREEZE SHUT. IT TAKES A VERY LONG TIME FOR THEM TO "DEFROST" AND BE OPENED. ADDITIONALLY, I HAVE A SMALL CHILD IN A CARSEAT AND I NEED TO CLIMB THROUGH TO THE BACK SEATS FROM THE FRONT TO BUCKLE THEM IN. LASTLY, WHEN THE DOORS DO FINALLY THAW THE "DOOR AJAR" LIGHT COMES ON AND I NEED TO PULL OVER AND OPEN/CLOSE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295829December 15, 2009
SERVICE BRAKES, HYDRAULIC
WHILE BRAKING, ESPECIALLY WHEN BRAKING AT HIGHWAY SPEEDS: ' A STEERING WHEEL SHAKE, ' BODY VIBRATION ' BRAKE PEDAL PULSATIONS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293288November 23, 2009
POWER TRAIN
THE FAILURE OCCURS WHILE DRIVING AT EITHER LOCAL TRAFFIC SPEEDS OR HIGHWAY SPEEDS. IT IS AN INTERMITTENT PROBLEM. THE FAILURE IS THAT, WHILE BRAKING, THE VEHICLE ACCELERATES ON ITS OWN, AS IF THE ACCELERATOR HAS BEEN DEPRESSED FOR PASSING, CAUSING THE TRANSMISSION TO DROP TO A LOWER GEAR AND THE VEHICLE TO LURCH FORWARD. THE BRAKE PEDAL MUST BE VIGOROUSLY DEPRESSED TO COUNTERACT THE ACCELERATION. EXPERIENCE HAS SHOWN THAT, IF THE TRANSMISSION IS SLIPPED INTO NEUTRAL AND THEN RETURNED TO DRIVE, THE VEHICLE WILL RETURN TO NORMAL UNTIL THE NEXT INCIDENT. THE INCIDENTS HAVE OCCURRED SIX TIMES OVER THE PAST TWO YEARS, THE MOST RECENT BEING ON SUNDAY, NOVEMBER 15, WHILE TRYING TO BRAKE AS I APPROACHED A DANGEROUS CURVE ON A MOUNTAIN ROAD. PLEASE NOTE THAT THE ACCELERATOR WAS NOT OBSTRUCTED BY THE FLOOR MAT OR ANY OTHER OBJECT DURING THESE INCIDENTS, NOR WAS THE ACCELERATOR PEDAL DEPRESSED AT THE SAME TIME AS THE BRAKE PEDAL. I TOOK THE VEHICLE TO EISENHAUER NISSAN ON AT THEIR FIRST APPOINTMENT ON NOVEMBER 17, 2009. I ALSO CALLED NISSAN CORPORATE HEADQUARTERS TO REPORT THE ISSUE. THE DEALERSHIP WAS UNABLE TO DIAGNOSE THE PROBLEM OR CORRECT IT BECAUSE THE INTERMITTENT PROBLEM WAS NOT OCCURRING AT THAT MOMENT. ON NOVEMBER 17 NISSAN REGIONAL REPRESENTATIVE OWEN WELCH RESPONDED TO MY SECOND CALL TO NISSAN HQ, BUT TOLD ME THERE WAS NOTHING NISSAN COULD DO FOR ME. AT MY INSISTENCE HE SAID HE WOULD FOLLOW UP. WELCH CALLED AGAIN ON NOVEMBER 23, 2009 TO INFORM ME THAT NISSAN COULDN'T HELP AND THAT HE WAS CLOSING MY FILE. THE VEHICLE HAS APPROXIMATELY 52,000 MILES AND IS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292110November 13, 2009
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2006 NISSAN QUEST. AFTER STARTING THE VEHICLE HE NOTICED THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE FRONT PASSENGER AIR BAG SENSOR MISCLASSIFIED A SMALL STATURE ADULT AS A CHILD. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS, THE PASSENGER FRONT AIR BAG MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT THE TECHNICIAN CONCLUDED THAT THE AIR BAG SYSTEM WAS FUNCTIONING PROPERLY. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 39,000. UPDATED 12/09/09 *BF THE CONSUMER STATED PASSENGER AIR BAG WILL NOT SET UNTIL A WEIGHT OF APPROXIMATELY 120 LBS IS OCCUPYING THE SEAT. UPDATED 12/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Quest