Nissan Quest Complaints

2,121 consumer complaints on file.

#10713089April 27, 2015
STEERING, SUSPENSION, VEHICLE SPEED CONTROL
HAD THE VEHICLE SINCE 2004 AS THE ORIGINAL OWNER. VEHICLE HAS NOT BEEN IN AN ACCIDENT. HEARD A LOUD CLUNK WHEN DRIVING AFTER REMOVING FOOT FROM BRAKE AND AFTER GOING OVER BUMPS. TURNED OUT THE METAL SUBFRAME OF THE VEHICLE HAS COMPLETELY RUSTED OUT AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE STEERING CROSSARMS AND BALL JOINT ARE LOOSE BECAUSE OF THIS. IT'S A $4000 REPAIR AND CAR HAS ONLY 120K MILES. HAD TO GET NEW CAR. DEALER SAID IT'S NOT SAFE TO EVEN DRIVE AND NOT WORTH FIXING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712939April 26, 2015
FUEL/PROPULSION SYSTEM
STRONG ODOR OF GASOLINE INSIDE VAN...I CONTACTED PREVIOUS OWNER,HE HAD SAME ISSUE,TOLD ME HE HAD IT CHECKED OUT AT A GARAGE,THEY SAID NO LEAKS IN FUEL SYSTEM,& TOLD HIM THE WIND BLOWS THE SMELL INTO THE CAB OF VAN.......HE TOLD ME THAT HE WOULD SMELL GAS INSIDE OF VAN WHEN DRIVING WITH WINDOW OPEN,I JUST HAD WINDOW SLIGHTLY OPEN,WENT ABOUT A MILE,MY WIFE GOT SICK FROM STRONG GAS ODOR,SO WE TURNED AROUND AND HEADED HOME....I CAN NOT SMELL DUE TO HAVING MY SINUSES SEVERED IN A MOTORCYCLE CRASH 10 YRS AGO,SO LUCKY MY WIFE WAS WITH ME TO SMELL IT,,,I WAS JUST ABOUT TO LIGHT A CIGAR,WE WOULD HAVE BLOWN UP........I'VE HAD THIS VAN FOR A WEEK NOW,I NEVER HAD THIS ISSUE TILL NOW....BUT PREVIOUS OWNER SAID IT HAPPENED MANY TIMES FOR HIM,OF AND ON IN THE 8 YEARS HE OWNED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712676April 24, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING 65 MPH ON THE FREEWAY, WHEN SUDDENLY MY VEHICLE LOST POWER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT WAS PARTIALLY ON THE FREEWAY STILL SINCE I WAS ON AN UPHILL INCLINE. MY GAS GAUGE SHOWED 1/4 TANK. THIS WAS THE 3RD TIME IN 2 MONTHS THAT I RAN OUT OF GAS WHEN MY GAUGE STILL SHOWED PLENTY OF GAS. THE FIRST TIME, I WAS TOWED TO A REPAIR STATION , ONLY TO BE TOLD THAT I WAS SIMPLY OUT OF GAS. THIS LAST TIME WAS SCARY SINCE I COULDN'T GET SAFELY OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711951April 21, 2015
FUEL/PROPULSION SYSTEM
OUR GAS GAUGE INDICATED THAT WE HAD 1/4 TANK OF GAS. THE TANK WAS EMPTY. WE ENDED UP STRANDED ON THE HIGHWAY IN 80 DEGREE WEATHER WITH TWO YOUNG CHILDREN IN THE CAR TILL AAA WAS ABLE TO BRING US GAS. WE GOT TO THE GAS STATION AND FILLED UP AND THE TANK LITERALLY TOOK OVER 20 GALLONS, WHICH MEANS IT WAS COMPLETELY EMPTY EVEN THOUGH THE GAS GAUGE SAID WE STILL HAD 1/4 TANK. IN ADDITION, ONLY A FEW WEEKS BEFORE, WE HAD JUST REPLACED THE GAS GAUGE WITH A BRAND NEW, NISSAN GAS GAUGE. NISSAN HAS ALREADY ISSUED A RECALL ON 2009 QUESTS FOR THIS PROBLEM, BUT APPARENTLY MY QUEST'S VIN IS NOT AMONG THOSE RECALLED, SO THEY WON'T FIX THE PROBLEM WITHOUT MY PAYING A NISSAN DEALER FOR A DIAGNOSIS AND THEN WRITING A CLAIM. I THINK THIS IS RIDICULOUS AND THEY NEED TO EXPAND THE RECALL TO ALL 2009 NISSAN QUESTS. I SHOULD NOT BE CHARGED FOR A FIX THAT IS CLEARLY SPECIFIC TO THIS NISSAN VEHICLE'S PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706266April 17, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 NISSAN QUEST. WHILE ATTEMPTING TO CLOSE THE REAR PASSENGER SIDE DOOR, A CHILD CAME IN PROXIMITY WITH THE DOOR AND THE DOOR FAILED TO RETRACT ON TIME. THE CHILD WAS UNINJURED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER DIAGNOSED THAT THE SIDE DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 8,393.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705850April 15, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE FOLLOWING HAS HAPPENED 5 TIMES. EVERYTHING ON THE VEHICLE POWERS OFF, WITHOUT WARNING ~ STEERING, LIGHT,S BRAKES, ETC. THE VEHICLE SLOWLY STOPS AND NOTHING CAN BE DONE. (IMMEDIATELY PRIOR, THE FUEL GAUGE SHOWS 1/4 A TANK AND THE TRIP COMPUTER SHOWS 60 MILES LEFT ON THE CURRENT TANK. WE PUT GAS IN IT AND EVERYTHING STARTS TO WORK AGAIN. NISSAN SENT ME A POSTCARD STATING THAT THEY WERE AWARE OF THE PROBLEM AND WOULD BE FIXING IT WHEN PARTS ARE AVAILABLE. I CALLED NISSAN TODAY AND PARTS WILL NOT BE AVAILABLE UNTIL AUGUST!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704910April 10, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE ABILITY TO STEER SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP. HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE HAD TO BE TOWED HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703882April 6, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING MINIVAN BACK HOME WITH MY DAUGHTER AFTER HER DR.'S APPOINTMENT. MY FUEL GAUGE WAS SHOWING THAT I HAVE CLOSE TO 120 MILES TO EMPTY THE TANK. ALL OF A SUDDEN MY VAN LOST THE ENGINE POWER AND STARTED SHAKING AND FINALLY COMPLETELY STOPPED AFTER FEW HICCUPS. I WAS ABLE TO MOVE IT IN THE MIDDLE TURNING LANE AS SOON AS IT STARTED SHAKING AND I REALIZED A PROBLEM. THIS SAVED ME AND OTHERS FROM BEING IN AN ACCIDENT. ALSO, I WAS AT A LOWER SPEED AND GOING UP HILL AND THAT HELPED ME MANAGE TO MOVE IN THE MIDDLE WITHOUT CAUSING AN ACCIDENT. IF I HAD ON A HIGHWAY AND RUNNING AT A HIGHSPEED, I WOULD HAVE CAUSED A BIG ACCIDENT INVOLVING MANY VEHICLES. I FOUND OUT THAT MAY GAUGE WASN'T REPORTING THE FUEL PROPERLY AND I RAN OUT OF FUEL. WHEN I PUT SOME GAS FROM A CAN, I WAS ABLE TO START THE VEHICLE. SINCE THAT DAY, MY FUEL GAUGE IS NOT ACCURATE. I HAVE TO KEEP MY GAS FILLED UP JUST TO AVOID ANY SUCH HAPPENING AGAIN. I HAVE ALSO EXPERIENCED THAT SINCE I STARTED HAVING THIS PROBLEM MY VEHICLE ALSO STARTED ENGINE POWER LOSS AT LOWER SPEEDS. AT TIMES, IT LOOKS LIKE THE ENGINE IS GOING TO STOP AND THEN IT WILL GET A BIG JERK AND START TO MOVE NORMAL. THIS KIND OF BEHAVIOR IS NOT NORMAL AND MAY RESULT IN A UNSAFE/DANGEROUS CONDITION ON THE ROAD. THIS A PROBLEM WITH THE GAUGE/FUEL SYSTEM OR MAY BE THE COMPUTER ITSELF THAT SHOULD BE ADDRESSED AND SHOULD HAVE A RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703770April 5, 2015
SUSPENSION, POWER TRAIN
I HAVE A 2007 NISSAN QUEST THAT I HAD TO REPLACE CONTROL ARM AROUND 40000 MILES AND ALSO WHEEL HUB DON'T HAVE DATES FOR THOSE BUT 2014 MY TRANSMISSION WHEN PUT INTO DRIVE WOULD HAVE A DELAY AND THEN FALL HARD HAD MOUNTS REPLACE STILL SAME PROBLEM AND IT HAS BEEN SHIFTING HARD AND DOWN SHIFTING WHEN DIDN'T NEED TO ALOT. RPM HAS BEEN JUMPING HIGH THEN CATCHING INTO GEAR WHEN DIVING ON HIGHWAY IF I LET OFF THE GAS AND ACCELERATE RPM GO HIGH AND FALL HARD I AM AT 76000 MILES WITH A FAMILY LEMON TRYING TO FIGURE OUT WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702370March 28, 2015
POWER TRAIN
THE CVT TRANSMISSION IS GOING OUT IN OUT 2012 NISSAN QUEST AND NEEDS TO BE REPLACED. VEHICLE WILL NOT ACCELERATE AFTER COMING TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701898March 26, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TRANSMISSION IS FAILING ON THIS 2007 NISSAN QUEST. SURGES, DROPS, DELAYS IN ACCELERATION CREATING VERY DANGEROUS SITUATIONS ON THE ROAD. THIS IS APPARENTLY A COMMON ISSUE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701376March 24, 2015
FUEL/PROPULSION SYSTEM
WE RECEIVED A LETTER ON JAN 9, 2015 FROM NISSAN NORTH AMERICA ADVISING THAT THERE WAS A POTENTIAL PROBLEM WITH THE FUEL GAUGE AND THAT WE MUST MAINTAIN AT LEAST A HALF TANK OF GAS UNTIL THEY REPAIRED THE PROBLEM. THEY ADVISED THEY WOULD CONTACT US WITHIN A FEW MONTHS TO DO SO. THEY HAVE NOT CONTACTED US IN ANY WAY. AS FAR AS WE KNOW WE MUST CONTINUE TO MAINTAIN THE GAS LEVEL. WHEN WE CALLED THEY SAID THERE WOULD NOT BE SENDING A LETTER RESCINDING THE FIRST LETTER'S REQUIREMENTS AND THAT ONLY THOSE CAR OWNERS NEEDING REPAIR WOULD RECEIVE A FOLLOWUP LETTER. THINK ABOUT THAT FOR A MINUTE. IF THEY ADVISE YOU BY LETTER THAT YOU MUST TAKE ACTION TO AVOID A PROBLEM, THEN THEY MUST ADVISE YOU THAT SUCH NO LONGER NEEDS TO BE DONE ALSO BY LETTER. PLEASE REQUIRE THEM TO DO SO TO ALL THE CAR OWNERS WHO THINK THEY HAVE A FUEL GAUGE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701518March 24, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I BOUGHT A 2007 NISSAN QUEST WITH 138000 MILES AND A FULL TANK OF GAS ACCORDING TO THE ACCORDING TO THE NEEDLE. WITH JUST 130 DRIVEN IN 5 DAYS I LOSE ALL POWER STEERING AND BRAKES ON A BUSY ROAD. AFTER LEAVING MY CAR AT A MECHANIC SHOP FOR THE WEEKEND I CAME ACROSS MY PAPERWORK WHICH INCLUDED A CAMPAIGN NOTICE REGARDING THE FUEL GAUGE AND THAT I SHOULD TAKE MY CAR TO A DEALERSHIP FOR THEM TO REPLACE ONCE THE PARTS BECOME AVAILABLE AT MY COST TO ME FOR REPAIR. AFTER FINDING OUT THERE WAS ABSOLUTELY NO GAS IN THE VAN I WENT TO THE DEALERSHIP AND THEY STATE THERE IS NOTHING THEY CAN DO. EVEN THOUGH I HAVE WRITTEN NOTICE THAT THEY WILL REPAIR AT NO COST FOR LABOR AND PARTS THEY WILL NOT HONOR THEIR NOTICE. I MUST NOW PAY OUT OF MY OWN POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701249March 23, 2015
STRUCTURE:BODY, SUSPENSION, WHEELS
MY VEHICLE WAS T-BONED ON THE LEFT DRIVER SIDE. THE FRONT QUARTER PANEL AND REAR QUARTER PANEL WAS DAMAGED. THE LEFT WHEEL AND TIRE ROD WAS REPLACED. THE TIRES WERE REPLACED BUT EVERY SINCE THIS ACCIDENT I HAVE HAD SEVERE ISSUES WITH MY FRONT END STEERING AND RATTLING NOISE. I CANNOT DRIVE OVER BUMPS WITHOUT MY FRONT END FEELING LIKE IT SHIFTS AND I CANNOT TURN CURVES OVER 20 MPH OR ELSE IT BEGINS TO SHAKE EXTREMELY BAD. I HAVE HAD MULTIPLE WORK DONE AND IT KEEPS DOING THE SAME THING. IT IS DEFINITELY NOT SAFE TO CONTINUE DRIVING WITH MY KIDS IN IT BUT ITS ALL I HAVE. I CANNOT EXCEED 30 MPH ON A STRAIGHT WAY WITHOUT THE VEHICLE SHAKING VIGOROUSLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10701251March 23, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE GETTING ONTO A FREEWAY (DARK/RAINING/PM), THE VEHICLE SHUT DOWN WITHOUT WARNING. THIS CAUSED A COMPLETE POWER FAILURE TO THE POWER BRAKES AND POWER STEERING. THIS CREATED A IMMEDIATE HAZARD. ALSO, THIS LEFT MY WIFE AND TWO KIDS STRANDED. THE VEHICLE SHOWED ABOUT A 1/4 TANK OF GAS ON THE DASH AND THE DIGITAL READOUT IN THE CENTER CONSOLE SAID 68 MILES TO EMPTY. I TOWED THE VEHICLE HOME. PRIOR TO DOING DIAGNOSTIC WORK I PUT A GALLON OF GAS IN. THE VEHICLE STARTED RIGHT UP. I FILLED UP THE TANK THINKING MAYBE THE FLOAT/SENSOR MAY HAVE STUCK. AGAIN THE VAN WITHOUT WARNING SHUT DOWN COMPLETELY. THIS TIME IT WAS IN A RESIDENTIAL AREA. THE GAS GAUGE SHOWED 1/4 TANK AND CENTER CONSOLE COMPUTER READ 66 MILES TO EMPTY. I PLACED 5 GALLONS IN AND IT STARTED RIGHT UP. THIS IS DANGEROUS BECAUSE THE FUEL LIGHT DOESN'T COME ON AND THERE IS NO WARNING WHEN THE CAR WILL SHUT DOWN. LOSING POWER BRAKES/STEERING UNEXPECTEDLY CREATES A SERIOUS HAZARD IN ITSELF. I KNOW KEEP THE TANK ABOVE 1/2 BECAUSE BELOW THAT I'M ROLLING THE DICE. HOPEFULLY NISSAN WILL DO THE RIGHT THING AND FIX THE ISSUE SINCE THERE SEEMS TO BE QUITE A FEW OF THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701116March 23, 2015
FUEL/PROPULSION SYSTEM
FUEL GAUGE GOES TO NEAR EMPTY AND THEN STARTS TO SHOW MORE GAS IN TANK THEN IS REALLY THERE. DRIVER RUNS RISK OF RUNNING OUT OF GAS BASED ON FAULTY READING ON FUEL GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700839March 21, 2015
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING DOWN THE LOCAL ROAD, A LOUD VIBRATION FROM THE RIGHT POWER SLIDING DOOR CAN BE HEARD.. ITS VERY LOUD! IT ALSO MADE THE GAS PEDAL SHAKE A LITTLE BIT.. 2007 NISSAN QUEST S 86500 MILES..DRIVERS SIDE WINDOW GETS STUCK WHILE GOING UP, ALSO DOORS WONT OPEN ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700859March 21, 2015
FUEL/PROPULSION SYSTEM
I'VE RAN OUT OF FUEL ABOUT THREE TIMES, THE FUEL GAUGE WAS READING 1/4 OR MORE OF FUEL. ABOUT THE THIRD TIME DRIVING AROUND 30MPH, MY QUEST RAN OUT OF FUEL BUT AGAIN, IT READ A 1/4 FULL. THIS TIME THE QUEST BECOME VERY HARD TO CONTROL TO GET OUT OF THE ROAD. I CALLED MY MECHANIC, HE SENT A TOWING TRUCK, AND DIAGNOSED THE QUEST WITH A BAD FUEL PUMP. HE REPAIRED COSTING ME ABOUT $880.00. HE ALSO MENTIONED THAT THE PUMP WENT BAD DUE TO RUNNING OUT OF FUEL SEVERAL TIMES. AROUND NOVEMBER 2014, NISSAN SENT ME A LETTER NOTIFYING ABOUT THE FUEL GAUGE MALFUNCTION AND DISPLAY AND ACCURATE FUEL LEVEL READING. NO CRAP, WONDER WHY I WAS RUNNING OUT GAS CONSTANTLY AND GETTING A BAD FUEL PUMP COSTING ME $880. I CALLED NISSAN DEMANDING A REFUND FOR REPLACING THE FUEL PUMP, AFTER GOING BACK AND FORTH THEY DENIED MY CLAIM. I THINK IS TIME TO START A CLASS A LAWSUIT DUE TO UNNECESSARY FUEL PUMP COST AND NEAR CRASH MISSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695017March 18, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS RAN COMPLETELY OUT OF FUEL TWO TIMES WITH THE FUEL GAUGE READING SLIGHTLY BELOW THE HALF TANK MARK ON BOTH OCCASIONS. THIS HAPPENED AT INTERSTATE SPEEDS OF AROUND SEVENTY MILES PER HOUR. THE VEHICLE, ALL AT ONCE, LOST TOTAL POWER AND IT WAS VERY DIFFICULT TO NAVIGATE IT OFF OF THE ROADWAY SAFELY. I CONTACTED NISSAN ABOUT THIS ISSUE AND THEY TOLD ME THAT THEY ARE AWARE OF THIS PROBLEM BUT THAT THERE IS NO CURRENT RECALL AND NOTHING THAT THEY CAN DO ABOUT IT AT THIS TIME. MY FAMILY AND I MAY BE KILLED THE NEXT TIME THIS HAPPENS, SO NO RUSH NISSAN. THIS IS A HUGE SAFETY RISK THAT NEEDS ATTENTION QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694408March 16, 2015
ELECTRICAL SYSTEM
ODOMETER , GAS GAUGE. TEMPERATURE GAUGE, STOPPED WORKING, ON THE LEFT SIDE OF DASH MAKING THE VEHICLE NOT BE ABLE TO PASS INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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