Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10667216December 19, 2014
SEATS
HELLO DEAR, I AM WRITING THIS MESSAGE TO REPORT A CRITICAL ISSUE WHICH HAPPENED ON MY NISSAN MURANO 2005. LAST WEEK DURING DRIVING, MY WHOLE DRIVER SEAT SUDDENLY LOOSE AND NOW IT ALMOST FELL OFF FROM FRAME. I FEEL NOT SAFE ANY MORE TO DRIVE IT. IT COSTS $500 TO $1000 TO FIX. IT IS A NISSAN MURANO 2005 S MODEL, I BOUGHT ON FEBRUARY 2006 BAND NEW. IT HAS AROUND 100K, I USED IT FOR WORK MOST OF TIME. AFTER DID SOME RESEARCH ONLINE, I FOUND IT IS A VERY COMMON ISSUE ON NISSAN MURANO 2005. NISSAN SHOULD RECALL FOR THIS CRITICAL ISSUE AND TAKE FULL RESPONSIBLE FOR THE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664673December 16, 2014
ENGINE
THE ENGINE STRUGGLES TO START ON A NISSAN MURANO 2005. THE MECHANIC CLAIMS THE CRANK ENGINE SENSOR IS AT FAULT. THE NISSAN DEALER SAID THE PART IS MADE OF PLASTIC AND KNOWN TO WEAR OUT. NISSAN HAS FIXED THE PROBLEM FOR NEWER CARS BY CHANGING THE MATERIAL THAT IS USED. IF NISSAN IS AWARE THIS PROBLEM EXISTS, SHOULDN'T THIS BE A RECALL? THE MECHANIC WARNED ME THE ENGINE COULD FAIL WHILE DRIVING. USERS ON ONLINE FORUMS HAVE INDICATED HAVING THE CAR FAIL WHILE DRIVING WHETHER IT'S AT HIGH SPEEDS OR ON LOCAL ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663156December 9, 2014
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE ANCHOR BRACKET FRACTURED ON THE DRIVER'S SEAT AND THE SEAT REMAINED SHIFTED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653730November 9, 2014
SEATS
WELL,MONTH AGO MY WIFE UNLOCKED THE CAR ,SAT INSIDE AND START THE ENGINE. WHILE SHE WAS TRYING TO REVERSE THEN FRONT DRIVER SEAT JUST COLLAPSED ON THE LEFT SIDE. WELL,WE FIND OUT IT IS FRONT SEAT BRACKET THAT BROKE AND WHILE I WAS LOOKING IT ONLINE FIND OUT THAT A LOT OF PEOPLE HAD SAME ISSUES WITH THEIR NISSAN AND NEVER WAS MADE TO BE RECALL.THEY CHARGE TO FIX THAT BETWEEN 950-1200 $ . NISSAN IS VERY MUCH AWARE OF THIS ISSUE AND THEY DID FOUND SOLUTION BY PUTTING AN EXTRA SUPPORT ON THE BRACKET SO IT'S MORE STURDY. I'M JUST HAPPY THAT THIS DID NOT HAPPEN ON HWY. THAT COULD CAUSE ME TO CAUSE ACCIDENT AND GET HURT ME AND OTHER PEOPLE. PLEASE TAKE THIS SERIOUSLY BECAUSE WE ALL KNOW THIS IS NOT SOMETHING THAT SHOULD HAPPEN ESPECIALLY ON THE DRIVER SIDE DRIVING ON MAJOR HWY. OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653636November 8, 2014
AIR BAGS
FLASHING AIR BAG LIGHT ON DASH AND RIGHT DOOR [PASSENGER SIDE] WILL NOT UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651454October 30, 2014
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT FRAME BECAME FRACTURED. THE DEALER DIAGNOSED THAT THE SEAT FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651007October 29, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
I HAD A CHECK ENGINE LIGHT AND AN AIRBAG LIGHT APPEAR ON MY DASH. WHILE DRIVING ON THE BELTWAY THE ABS LIGHT CAME ON AND MY CAR SLOWED DOWN AND WOULDN'T TEE POND TO THE GAS PEDAL. AFTER ABOUT 2 MINUTES IT KICKED BACK IN SO I TOOK IT TO GET A DIAGNOSTIC FROM A NISSAN DEALER THE NEXT MORNING. THEY TOLD ME EVERYTHING WAS FINE ACCORDING TO THE COMPUTER THERE WERE A LOT OF CODES THAT POPPED UP BUT THEY TOLD ME THEY WEREN'T HAPPENING ANYMORE. I ASKED OF THEY CHECKED ALL OF THE WIRES THEY TOLD ME YES. SO I TOOK MY VEHICLE AND LATER THAT NIGHT WHILE DRIVING BACK FROM LUNCH BREAK THE ABS LIGHT CAME ON AGAIN AND THE MURANO SLOWED DOWN AS BEFORE ONLY THIS TIME IT CUT COMPLETELY OFF. IT ONLY HELD A JUMP FOR ABOUT 5 BLOCKS BEFORE IT CUT OFF AGAIN. I HAD IT TOWED BACK TO THE DEALER THE NEXT MORNING AND THEY TOLD ME THEY CAN'T CHECK ANYTHING UNLESS I PURCHASE A NEW BATTERY SO I BOUGHT A NEW BATTERY AND THEY PUT IT IN AND TOLD ME EVERYTHING WAS FINE AGAIN IT JUST NEEDED A NEW BATTERY. THEY TOLD ME EVERYTHING WAS READING FINE BUT IN MY OPINION THAT WAS BECAUSE IT WAS FEEDING OFF THE JUICE OF A NEW BATTERY. ABOUT 2 HOURS AFTER LEAVING THE DEALER THE SAME THING HAPPEN AGAIN WITH A NEW BATTERY WHILE I WAS DRIVING. THE ABS LIGHT CAME ON THE CAR SLOWED DOWN THIS TIME THE METERS WENT CRAZY THEN IT CUT OFF. ONLY BY THE GRACE OF GOD THAT NO ONE WAS INJURED WITH MY CAR CUTTING OFF WHILE I'M DRIVING. I CALLED THE DEALER AND THEY WERE NOT WILLING TO DO ANYTHING DIFFERENT AND THEY TOLD ME MY VIN NUMBER IS NOT UNDER A RECALL. I CALLED NISSAN CONSUMER AFFAIRS AFTER A WEEK OF WAITING AND UNRETURNED CALLS I FINALLY TALKED TO A REGIONAL MANAGER FROM TENNESSEE BY THE NAME OF [XXX] ONLY BECAUSE I GOT TRANSFERRED TO HIM AND ALL HE TOLD ME WAS NISSAN WILL NOT HELP YOU OUT FINANCIALLY. HE DIDN'T DISCUSS THE ISSUE OR OFFER SOLUTIONS AND SHOWED NO CONCERN FOR SAFETY ONLY MONEY EVEN THOUGH I NEVER ASKED FOR IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649342October 22, 2014
POWER TRAIN
THE DRIVER SIDE TRANS-AXLE SLID OUT OF IT'S LOCKED POSITION IN THE TRANSMISSION. THE AXLE SEAL/GASKET WAS REPLACES 3MONTHS PRIOR ON THE DRIVERSIDE. UP ON DISASSEMBLY, THE DEALERSHIP MASTER TRANSMISSION MECHANIC WAS BAFFLED AS TO HOW THIS COULD HAVE HAPPENED AS HE PUTS IT "YPU WOULD NEED A GREAT FORCE TO PULL IT OUT ONCE IT WAS IN LOCKED POSITION. ALL OF THE COMPONENTS WERE EXAMINED AND SEEM TO BE ALL IN GOOD CONDITION AS FAR AS WEAR ON THE THREADS ANS WELL AS THE LOCKING CLIP. IT WAS CONCLUDED THAT THIS WAS A FAILURE OF PRODUCT DESIGN AND NOT THE FAULT OF IMPROPER INSTALLATION AND THIS FAILURE COULD HAVE LET TO A CATASTROPHIC FAILURE AT HIGH SPEEDS AND MAY HAVE RESULTED IN SEVERE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644993October 16, 2014
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
MY CONCERNS ARE THERE ANY RECALLS INCLUDING SAFETY ON MY 2005 MURANO THE VEHICLES CHECK ENGINE LIGHT,WEEK LATER AT VARIOUS TIMES WHILE IN PARK AND RUNNING THE CAR WILL SHUT OFF THE AIR BAG WARNING ICON, AT VARIOUS TIMES THE VEHICLE WOULD SLOW WHILE DRIVING AND NOT RESPOND TO GAS PEDAL ALSO THE ABS WARNING LIGHT APPEARED AT TIMES THE WINDOWS ROLL DOWN ON THEIR OWN WHILE VEHICLE IS OFF I HAVE NOT TAKEN THE VEHICLE FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644940October 15, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
FOUND REAR SUB FRAME IS ROTTED TO A POINT THAT RENDERS THE VEHICLE UNSAFE TO DRIVE. DEALER QUOTE TO REPLACE REAR SUB FRAME AND CONTROL ARMS AND MOUNTS IS APPROXIMATELY $4000. DEALER REQUIRES FULL "CUSTOMER PAY" DESPITE THIS ROTTING PROBLEM BEING A REPAIR "CAMPAIGN" ON OTHER NISSAN MODELS WITH SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644162October 12, 2014
VISIBILITY/WIPER
DRIVER SIDE VISOR WON'T STAY UP. 350 DOLLARS TO REPLACE. LARGE CONSUMER ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640918October 2, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISORS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640213September 30, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
BEGAN HAVING ISSUES WITH THE LOCKS TO THE POINT THE REAR HATCH LOCKS AND WON'T UNLOCK, NOT ALL DOORS LOCK OR UNLOCK ANYMORE. TOOK TO OUR MECHANIC AND WHEN HE REPLACED THE SWITCH IT STILL DIDN'T WORK. HE DID SOME RESEARCH AND SAID THIS IS AN ISSUE FROM NISSAN DIRECTLY WITH THE ACTUATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637690September 20, 2014
POWER TRAIN
MY 2005 NISSAN MURANO BEGAN EXHIBITING A STRONG BURNING OIL SMELL APPROXIMATELY AUGUST 2013 AND I TOOK IT TO MY MECHANIC. THEY SAID A SEAL IN THE FRONT TRANSFER CASE WAS BAD AND REPLACED IT FOR A TUNE OF $1800. IN AUG 2014 IT BEGAN DOING IT AGAIN AND MUCH STRONGER. THEY REPLACED THE SEAL AGAIN AT NO CHARGE TO ME BUT THEN I TOOK IT BACK 2 WEEKS LATER FOR THEM TO INSPECT THE REPAIR. THE TRANSFER CASE WAS CRACKED ALL ALONG BUT THEY WERE UNABLE TO SEE IT BECAUSE OF THE AMOUNT OF OIL THAT HAD BEEN LEAKING ALL OVER THE UNDERSIDE OF THE CASE. I HAD TO HAVE THE TRANSFER CASE REPLACED IN SEPTEMBER TO A TUNE OF $3488+. I FOUND OUT THIS HAS BEEN HAPPENING TO MURANOS FROM 2003 TO 2012 AND AM VERY UNHAPPY THAT NISSAN HAS NOT MADE THIS A RECALL ON THEIR CVT TRANSFER CASES. OBVIOUSLY THE MOLD OF THE CASE IS FLAWED WITH THIS HAPPENING TO SO MANY YEARS OF MURANO'S AND I AM NOT EVEN SURE THE NEW TRANSFER CASE I RECEIVED IS GOING TO BE ANY BETTER SINCE I FIND EVIDENCE THAT OWNERS OF AS LATE AS 2012 MURANO'S ARE HAVING THE SAME PROBLEM. THIS NEEDS TO BE RESOLVED BY NISSAN AND MADE RIGHT WITH THE MANY OWNER'S THAT HAVE HAD TO SPEND THOUSANDS TO REPLACE THEIR FAULTY TRANSFER CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637478September 19, 2014
POWER TRAIN
BACKING OUT OF THE DRIVEWAY HEARD CLUNKING AND GRINDING NOISES. TOWED IT TO NISSAN AND THEY STATE THAT I HAVE A CRACKED TRANSFER CASE, WHICH WITH ALL PARTS AND LABOR IS COSTING US 5470.00. IT SEEMS TO BE A COMMON OCCURRENCE WITH THESE MODELS AND YEARS. WHY HASN'T NISSAN STEPPED UP AND ISSUED A RECALL OR EXTENDED PROGRAM AS WITH THE CVT TRANSMISSION?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629375August 29, 2014
FUEL/PROPULSION SYSTEM
IN MARCH 2013, A NISSAN DEALERSHIP REPLACED THE FUEL SENSORS AND A RELATED AMPLIFIER BECAUSE THE "SERVICE ENGINE SOON" WENT ON AND THE DIAGNOSTIC CODES SPECIFIED A FUEL SENSOR PROBLEM (I PAID BETWEEN $1000-1500). ABOUT A YEAR LATER, THE FUEL SENSOR LIGHT WENT ON AGAIN, THE FUEL GAUGE INTERMITTENTLY SHOWS EMPTY EVEN WHEN THE TANK IS MORE THAN ONE-HALF FULL, AND THE "MILES TO EMPTY" GAUGE PERIODICALLY GOES TO ZERO AND THEN REBOUNDS TO THE SUBSTANTIAL NUMBER OF MILES LEFT. THE NISSAN DEALER STATES THAT THE DIAGNOSTIC CODE SHOWS A PROBLEM IN A "PAST CYCLE" AND THEY DO NOT HAVE AN ONBOARD DIAGNOSTIC TOOL. I'M UNSURE WHAT'S GOING TO HAPPEN NEXT -- BUT IT SOUNDS TO ME LIKE THERE SHOULD HAVE BEEN A RECALL (OTHER NISSAN MODELS HAD RECALLS BECAUSE OF FUEL SENSOR PROBLEMS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626656August 20, 2014
LATCHES/LOCKS/LINKAGES
I HAVE BEEN UNABLE TO UNLOCK MY RIGHT SIDE DOORS AND TRUNK FOR QUITE SOME TIME. TOOK IT INTO THE NISSAN DEALERSHIP AND THEY ADVISED ME THAT IT IS DUE TO THE DOOR LOCK ACTUATORS. THEY QUOTED ME A RIDICULOUS AMOUNT OF $1500 TO FIX. I LOOKED ONLINE AND FOUND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM AND ALSO SIGNED A PETITION TO HAVE NISSAN ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626367August 19, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
WE HAVE A 2005 NISSAN MURANO THAT HAS HAD THE DOOR LOCK ACTUATORS FAIL REPEATEDLY SINCE WE'VE OWNED THE CAR. WHEN THE LOCKS FAIL, THE DOORS AND REAR HATCH CAN NOT BE OPENED OR LOCKED WITH EITHER THE REMOTE FOB OR THE ELECTRIC CONTROLS ON THE DOORS. THEY NEED TO BE OPENED MANUALLY BY RELEASING THE LOCKING LEVER BY HAND. OFTEN WHEN THEY FAIL THE REAR HATCH CAN NOT BE OPENED BECAUSE THERE IS NOT A MANUAL RELEASE THIS IS EXTREMELY DANGEROUS AND IS A KNOWN PROBLEM WITH THIS STYLE OF DOOR LOCK ACTUATOR. NISSAN IS AWARE OF THIS ISSUE AND HAS DEEMED THE REPAIR OUT OF WARRANTY EVEN THOUGH THIS PROBLEM HAS OCCURRED WHILE UNDER WARRANTY AND EVER SINCE. THE INDIVIDUAL ACTUATOR FOR EACH DOOR APPROACHES $500 IN COST. THEY'VE ADVISED TO NOT HAVE THIS PROBLEM, BUY A NEW VEHICLE WHICH IS NOT ACCEPTABLE. THERE ARE NUMEROUS INSTANCES OF INTERNET COMPLAINTS ON THIS ISSUE. GENERAL MOTORS IGNORED THEIR PROBLEMS FOR YEARS AND NISSAN IS EFFECTIVELY IGNORING THIS PROBLEM. THE DESIGN OF THE LOCK ACTUATOR ITSELF IS DEFECTIVE AND NEEDS TO BE REPLACED WITH A BETTER DESIGNED COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619496August 7, 2014
POWER TRAIN
THE TRANSMISSION JUST GAVE UP, DRAGGING AT 25 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617759July 30, 2014
POWER TRAIN
THE FATIGUE CRACK OCCURRED AT THE TRANSFER CASE. AS AN ENGINEER, I SUSPECT THAT THE CONTINUOUS VARIABLE TRANSMISSION (CVT) PROBLEMS IN THE MURANO CAUSED THE FAILURE AT THE TRANSFER CASE. MORE THAN LIKELY, THE MANUFACTURER DID NOT DO PROPER FATIGUE TESTING OR "TURNED AN EYE" AT THE PROBLEM. I BELIEVE THAT THEY ARE AWARE OF THE PROBLEMS, AS THEY HAVE TAKEN STEPS TO EXTEND THE WARRANTY IN THE CVT, YET REFUSE TO RECALL OTHER COMPONENTS DIRECTLY ASSOCIATED WITH THE CVT. THIS SEEMS TO BE A VERY COMMON ISSUE AMONG MANY NISSAN OWNERS AS I HAVE READ. ANYHOW, A FAILURE IN THE TRANSFER CASE IS A EXTREMELY DANGEROUS SITUATION. THE TRANSMISSION COULD LOCK UP AND CAUSE AN ACCIDENT THAT MAY RESULT IN INJURIES OR DEATHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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