Nissan Murano Complaints (2005)

987 consumer complaints on file.

#10263039March 25, 2009
VISIBILITY
DRIVER SIDE SUN VISOR DOES NOT STAY IN UP POSITION. CAUSES POTENTIAL ISSUE OF BLOCKING DRIVER'S VISION WHEN IT SUDDENLY DROPS TO THE DOWN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262798March 23, 2009
SEATS
SITTING IN MY 2005 NISSAN MURANO DRIVERS SEAT. LEFT SIDE OF SEAT COLLAPSED / BROKE WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262581March 20, 2009
SEATS
I DRIVE A 2005 NISSAN MURANO. ONE DAY I WAS MAKING A 90 DEGREE RIGHT TURN WHEN I FELT THE DRIVER SEAT SNAP. AFTERWARD I COULD LEFT UP THE SEAT WITH MY HAND WHERE IT SHOULD HAVE BEEN SECURED TO THE FLOOR. THE SEAT NOW LEANS TO THE RIGHT WHENEVER I MAKE A RIGHT TURN. AFTER READING ABOUT THIS ON SOME MESSAGE BOARDS I'VE HEARD THIS IS A VERY COMMON PROBLEM FOR THE NISSAN MURANO. THIS IS A HUGE SAFETY ISSUE THAT IS EXPENSIVE TO FIX, AROUND 1000 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262522March 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CVT TRANSMISSION FAILED ON MY NISSAN MURANO IN RUSH HOUR TRAFFIC IN OKLAHOMA CITY. MY WIFE AND 5 YR OLD SON IN THE VEHICLE, RESULTING IN A VERY DANGEROUS SITUATION. SHE WAS ALMOST RUN OVER. AFTER LOOKING INTO THIS PROBLEM I HAVE FOUND HUNDREDS OF PEOPLE THAT HAVE HAD THE SAME THING HAPPEN TO THEM. I THINK NISSAN HAS A SERIOUS PROBLEM WITH THIS CAR THAT THEY ARE NOT ADDRESSING. THIS COULD HAVE RESULTED IN INJURY OR DEATH AND NISSAN REFUSES TO ACKNOWLEDGE THIS TICKING TIME BOMB IN THEIR MURANOS. SEEMS THE PROBLEM IS EXCLUSIVE TO THE CVT TRANSMISSION. I'M LOOKING AT A $6400 REPAIR BILL BECAUSE IT IS 5000 MILES OUT OF WARRANTY. WHEN THIS OCCURS THE VEHICLE SIMPLY STOPS MOVING AND MUST BE TOWED. ALSO TOLD CANNOT FIX CVT, MUST BE REPLACED WITH BRAND NEW CVT, $6000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262267March 18, 2009
SEATS
DRIVER'S CAR SEAT BROKE ON 2005 NISSAN MURANO. $1000.00 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262386March 18, 2009
SEATS
I'VE BEEN HAVING A PROBLEM WITH THE POWER DRIVER'S SEAT IN MY '05 NISSAN MURANO. IT IS LOOSE AND SHIFTS SIDE TO SIDE WHEN I TURN CORNERS. I CONTACTED MY DEALER AND THEY SAID THAT THE LIFTER LINK SLIDE ASSEMBLY WAS BROKEN AND WOULD NEED TO BE REPLACED AT THE TUNE OF $600. THERE IS A TSB (TECHNICAL SERVICE BULLETIN) OUT ON THIS EXACT PROBLEM. SINCE MY VEHICLE IS OUT OF WARRANTY, NISSAN NORTH AMERICA HAS REFUSED TO FIX IT AND THEREFORE, OWN UP TO THIS SAFETY ISSUE. I WOULD HATE TO SEE WHAT WOULD HAPPEN DURING A CRASH. PLEASE RECALL THIS ISSUE BEFORE ANYONE LOOSE THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261701March 13, 2009
VISIBILITY
DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION. VISOR CONSTANTLY FALLS DOWN OBSCURING MY VISION WHILE DRIVING. I HAVE READ HUNDREDS OF BLOGS AND FORUMS WHERE THIS IS HAPPENING TO OTHER MURANO OWNERS. NOW THE VISOR WILL NOT EVEN STAY UP. I HAD TO REMOVE IT. DEALERSHIP WANTS 400$ TO REPLACE IT. THIS IS DEFINITELY A DESIGN FLAW WITH THIS VISOR. NISSAN SHOULD ISSUE A RECALL. THIS IS A MECHANICAL FLAW INSIDE THE VISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261120March 9, 2009
VISIBILITY
I HAVE A 2005 NISSAN MURANO WHOSE SUN VISORS DROP DOWN UNEXPECTEDLY TO BLOCK THE DRIVERS VISION. I'VE CHECKED MANY ON-LINE FORUMS AND HAVE FOUND THIS TO BE A VERY COMMON PROBLEM. I'VE ALSO CONTACTED NISSAN THE DEALER REFUSES TO CORRECT IT EVEN THOUGH IT IS A SAFETY ISSUE AND THE COMPANY WEB SITE COMPLAINT FORM PROCESS DOESN'T REPLY. THIS WILL CAUSE SERIOUS ACCIDENTS WHY WAIT FOR PEOPLE TO DIE BEFORE ACTION IS TAKEN TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260978March 6, 2009
SEATS
DRIVER SEAT METAL FRAME THAT HOLDS SEAT IN IS BROKEN (NISSAN CALLS IT A SEAT ADJUSTMENT FRAME). THE FRAME BROKE AT ABOUT 40,000+ MILES GIVE OR TAKE. WHEN YOU TURN THE CORNER OR LEAN TO ONE SIDE WHILE DRIVING, THE ENTIRE SEAT ROCKS BACK AND FORTH, IT LIFTS UP ON ONE SIDE AND FALLS BACK DOWN. IT'S JUST A MATTER OF TIME BEFORE THE STRESS PUT ON THE OPPOSITE SIDE BREAKS IT TOO. THIS IS EVERY TIME IT IS DRIVEN, REGARDLESS OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260809March 5, 2009
SEATS
DRIVER'S SEAT ON 2005 NISSAN MURANO BECAME WOBBLY-LOOSE DURING COURSE OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260391March 2, 2009
SEATS
DRIVERS SEAT BROKE, APPARENTLY SEAT HAS BROKEN AWAY FROM FRAME. HAVE NOT FIXED BECAUSE FROM ONLINE FORUM I HAVE DISCOVERED THAT MANY MURANO OWNERS ARE EXPERIENCING THIS SAME ISSUE, ALSO THEY SAY REPLACEMENT SEATS HAVE ALSO BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260446March 2, 2009
SEATS
NISSAN MURANO DRIVERS SEAT. THE BRACE BAR THAT RUNS ACROSS THE BACK UNDERNEATH THE SEAT FROM THE LEFT BACK CORNER TO THE BACK RIGHT CORNER BECOMES UNWELDED. THE SEAT THEN BEGINS TO ROCK AND IS NO LONGER STABLE NOR SAFE SHOULD THE CAR BE IN AN ACCIDENT AS THE SEAT BELT WILL NOT HOLD A PERSON IN THE SEAT AS IT IS DESIGNED TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260373March 1, 2009
SEATS
I WAS DRIVING DOWN THE ROAD WHEN THE LEFT SIDE OF MY SEAT TILTED SUDDENLY, THROWING ME OFF BALANCE AND CAUSING MY BACK TO TWIST. I STOPPED IMMEDIATELY, AND FOUND THAT THE SEAT WAS UNSTABLE. I TOOK IT TO MY LOCAL MECHANIC, WHO SHOWED ME WHERE THE WELD HAD FAILED ON THE LEFT SIDE OF THE SEAT. AS ADVISED, I CALLED MY NISSAN DEALER, WHO INDICATED THAT QUOTE "THIS HAS HAPPENED FREQUENTLY, AND WE HAVE RECEIVED A REPLACEMENT PART FOR THE REPAIR, WHICH WE KEEP IN STOCK." THEY INDICATED THE COST WAS $660 PLUS THE COST OF INSTALLATION, AS MY CAR IS 3000 MILES OVER THE GENERAL WARRANTY LIMIT. ALTHOUGH I WAS NOT INJURED, THIS SEAT IS NOW UNSAFE, AS IT IS ONLY PARTIALLY ANCHORED TO THE FLOOR. ADDITIONAL STRESS IS ON THE REMAINING WELD, AND IT CAN FAIL AT ANY TIME. ADDITIONALLY, ANY IMPACT CAN CAUSE THE SEAT TO BECOME UNANCHORED. I AM CONTACTING NISSAN CORPORATE TOMORROW, BUT FEEL THAT THIS IS TRULY A SAFETY DEFECT THAT SHOULD BE THE SUBJECT OF A RECALL REPAIR. PLEASE ADVISE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10260305February 28, 2009
SEATS
DRIVER'S SEAT HAS COLLAPSED TWICE. NO REASON FOR FAILURE. DEALER REPAIRED THE FIRST DEFECTIVE SEAT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260312February 28, 2009
SEATS
DRIVERS SEAT FRAME BROKEN SECOND TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260308February 28, 2009
SEATS
THE FOLLOWING IS WHAT I WROTE TO NISSAN REGARDING MY BROKEN DRIVER'S SEAT CHAIR (LEFT SIDE) IN MY 2005 NISSAN MURANO: I AM A SCIENCE TEACHER, AND AS I DROVE HOME FROM SCHOOL ON FRIDAY FEB 27TH, 2009. I HEARD A SNAP, AND SUDDENLY FELT A DROP IN THE DRIVER SEAT IN MY 2005 MURANO. GIVEN THE DRASTIC DROP, I HAD NO OPTION BUT TO SWERVE INTO THE NEXT LANE, NEARING COLLISION WITH ANOTHER VEHICLE. I WAS PANICKED BUT MANAGED TO NEGOTIATE TO THE EXIT OF THE FREEWAY. I PUT MYSELF, MY PASSENGER WHO CARPOOLS, AND OTHERS ON THE ROAD IN SERIOUS DANGER. I AM SURE YOU WOULD AGREE THIS IS A MANUFACTURERS ISSUE AND EXTREMELY UNSAFE (HTTP://WWW.SAFERCAR.GOV/). THIS MORNING I MADE AN APPOINTMENT WITH CERRITOS NISSAN, WHERE I PURCHASED MY VEHICLE AND SPOKE TO TOD AND ED, THE SERVICE MANAGERS, IN PERSON. THEY INFORMED ME THAT THEY HAD NEVER SEEN OR HEARD OF THIS ISSUE, AND THAT IS EXTREMELY RARE AND UNCOMMON. YET, AFTER DOING SOME RESEARCH ON YOUR WEBSITE AND OTHER VALID SOURCES, I FOUND FREQUENT COMPLAINTS THAT IDENTIFIED THE EXACT SAME PROBLEM. ED HAS ADVISED ME TO CONTACT YOU FOR ASSISTANCE AND THAT HE IS WILLING TO HONOR REPLACEMENT OF THE DEFECTIVE PARTS AT NO COST TO ME SHOULD THE NISSAN CORPORATION HANDLE THIS PROBLEM. MY FAMILY HAS PURCHASED OVER 8 NISSAN VEHICLES OVER THE LAST 10-15 YEARS, AND THIS PROBLEM HAS NEVER HAPPENED BEFORE. MY CAR IS NO LONGER DRIVABLE GIVEN THE CIRCUMSTANCE AND NOW MY CARPOOL MEMBER AND I ARE RELEGATED TO PUBLIC TRANSPORTATION, OR RENT A VEHICLE. THE EXTRA COST ON OUR TEACHER'S SALARY IS NOT ACCEPTABLE. WE WORK VERY FAR AND START AT 5:30 IN THE MORNING. IN ADDITION, WE SOMETIMES MUST LEAVE WORK LATE. OBVIOUSLY, THIS IS EXTREMELY DISTURBING. PLEASE CONTACT ME AS SOON AS POSSIBLE AT HOME OR MY CELL. YOUR EXPEDITED ATTENTION TO THIS MATTER IS APPRECIATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260241February 27, 2009
VISIBILITY
SUN VISOR NO LONGER STAY IN THE UP POSITION. HANGS DOWN IN EYE SHOT OF ROAD. AFRAID THAT IT WILL CAUSE ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259573February 22, 2009
SEATS
WHILE DRIVING MY CAR ON THE HIGHWAY, THE ANCHOR FOR MY SEAT ON THE LEFT SIDE JUST BROKE. THE SEAT DROPPED ON THE LEFT SIDE AND I WAS LEFT WITH NO SUPPORT ON THE LEFT SIDE OF MY SEAT. THE SEAT FLOATED UP AND DOWN AS I DROVE OVER ROUGH ROADS. UNFORTUNATELY IT WAS LATE AT NIGHT AND I HAD NO RECOURSE BUT TO CONTINUE TO DRIVE IN THIS MOST UNSTABLE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259603February 22, 2009
VISIBILITY
DRIVER SIDE SUN VISOR ON 2005 NISSAN MURANO FALLS CONTINUALLY INTO VIEW BLOCKING DRIVER FROM SAFELY NAVIGATING THE ROAD. IT FALLS ON BUMPY ROADS AS WELL AS SMOOTH SURFACES, DAY, NIGHT, COLD, HOT. TOLD IT WOULD COST MORE THAN 300 DOLLARS TO FIX- A VISOR!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259078February 17, 2009
SEATS
OUR 2005 NISSAN MURANO WITH JUST OVER 44K MILES HAS A BROKEN DRIVER'S SEAT FRAME. WE HAVE NOT HAD ANY ACCIDENTS AND CONSIDER OUR USE TO HAVE BEEN NORMAL. I AM 200 LBS AND MY WIFE IS SIGNIFICANTLY LESS AND SHE IS THE MAIN DRIVER OF THE VEHICLE. THE SEAT ACTUALLY BROKE WHILE MY WIFE WAS GETTING IN, NOT WHILE DRIVING. IT APPEARS TO BE THE WHERE THE BACK LEFT SUPPORT CONNECTS. THE SEAT STILL HAS NORMAL ELECTRONIC FUNCTIONS BUT NOW, THE SEAT IS NOT STEADY WHILE DRIVING. ON RIGHT TURNS, THE SEAT MOVE UP AND TO THE RIGHT. IT THEN SETTLES BACK INTO POSITION WHEN THE CAR RETURNS TO STRAIGHT. THE SEAT WILL REQUIRE MAINTENANCE AS I DON'T CONSIDER IT TO BE SAFE. IT SEEMS PART FAILURE ON A PART THAT SHOULD BE EXTREMELY DURABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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