Nissan Murano Complaints (2007)

676 consumer complaints on file.

#10409030June 27, 2011
SEATS
2007 NISSAN MURANO DRIVER'S SEAT FRAME, REAR LEFT WELD BROKE AS I GOT INTO MY CAR. IT MADE THE SEAT WOBBLE BACK AND FORTH CREATING A VERY SERIOUS SAFETY HAZARD NOT ONLY IN CONTROLLING THE VEHICLE, BUT ALSO IF THERE WERE A CRASH. CAR WAS TAKEN TO A DEALERSHIP FOR APPRAISAL. THE QUOTE WAS FOR $1400. NISSAN CONSUMER AFFAIRS WOULD NOT COVER IT UNDER "GOOD WILL". I AM NOT A LARGE MAN AND THE SEAT BRACKETS SHOULD NOT BREAK AFTER 4 YEARS ON ENTERING AND EXITING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408674June 23, 2011
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT SUDDENLY COLLAPSED BACKWARD, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS THEN INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THERE WERE TWO BRACKETS THAT WERE FRACTURED AND THE ENTIRE SEAT WOULD NEED REPLACING. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408683June 23, 2011
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT HEARD A CRACK WITHIN THE FRONT DRIVER SIDE SEAT. THE FRONT DRIVER SIDE SEAT BEGAN TO SLIDE BACK AND FORTH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE SEAT TRACK ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,051.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406628June 13, 2011
ENGINE AND ENGINE COOLING
FALIURE OF COOLANT RESERVE TANK. NOTICED A LEAK UNDER THE CAR AND AT FIRST IT COULD NOT BE TRACED. BUT ON THE LAST OIL CHANGE A CRACK ON THE EDGE OF THE COOLANT TANK WAS NOTICED. DEALERSHIP HAD THIS PART READILY AVAILABLE IN STOCK, WHICH LEADS ME TO BELIEVE THAT THEY ARE AWARE THAT THERE IS A DESIGN FLAW ON THIS TANK. THE TANK WAS NOT DAMAGED OR SHOWING ANY SIGNS OF WHERE AND TEAR. THE POSITION OF THE CRACK LEADS ME TO CONCLUDE A DESIGN FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405991June 11, 2011
SEATS
BROKEN DRIVERS SEAT (POWER LEATHER SEAT). LEFT REAR SEAT SUPPORT/FRAME APPEARS TO BE BROKEN. DRIVER'S SEAT HAS NO SUPPORT FROM LEFT REAR PART OF FRAME - TILTED BACK TOWARD THE LEFT REAR CORNER AND ROCKS ON THE LEFT SIDE. ALSO APPEARS TO BE UNRESTRAINED (CAN ROCK FORWARD)ON LEFT REAR CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405615June 8, 2011
SEATS
MURANO FRONT DRIVERS SEAT FRAME CRACKED/BROKEN SEEN LOTS OF COMPLAINTS ON INTERNET OF OTHER PEOPLE WITH THE SAME ISSUE AND NO RECALL HAS BEEN SUBMITTED TO NISSAN FOR THIS ISSUE TO BE FIXED. COST RUNS OVER A THOUSAND DOLLARS TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404514June 5, 2011
SEATS
THE DRIVER'S SEAT STARTED TO ROCK UNDER ACCELERATION AND BRAKING ON MY WIFE'S 2007 (BUILT IN 2008) WHICH AT TIMES MAKES THE VEHICLE HARD TO CONTROL. THIS WAS INITIALLY REPAIRED BY BUSAM NISSAN UNDER WARRANTY ON AUG. 3RD, 2010. THE WARRANTY EXPIRED IN MARCH OF 2011. TWO (2) MONTHS AFTER THIS THE SEAT BEGAN TO ROCK JUST LIKE BEFORE. I TOOK IT TO BUSAM AND THE SERVICE MANAGER SAID $1,400 TO REPAIR. YOU CAN GUESS MY REACTION. A NISSAN REPAIR BY THE DEALER SHOULD BE COVERED FOR AT LEAST A YR. AND SINCE THIS IS THE 2ND OCCASION IN LES THAN A YR. ONE WOULD THINK THEY MIGHT BE CONCERNED. I WAS ADVISED TO CALL NISSAN CUSTOMER SERVICE AND TALKED TO [XXX] IN TN.. SHE DID LVM 3 DAYS LATER SAYING TO CONTACT HER. I CALLED NUMEROUS TIMES AND LVMS FOR HER. 5 DAYS LATER SHE CALLED AND GOT MY WIFE. SORRY, NISSAN IS NOT RESPONSIBLE. THAT'S IT. I HAVE BEEN TRYING TO CONTACT HER FOR 2 WEEKS NOW TO NO AVAIL. THERE ARE 20 PAGES OF COMPLAINTS ON EDMUNDS.COM ALONE PLUS NUMEROUS COMPLAINTS ON THE NISSAN FORUM AND ALSO ON THIS SITE. THE PARTS USED TO REPLACE THE SEAT ARE NOW COMBINED INTO AN $800 COMPLETE PART WHICH INCLUDES THE TWO (2) PARTS REPLACED IN AUGUST, 2010. THE PART #'S ' HAVE BEEN CHANGED BUT I HAVE FOUND A CROSS REFERENCE AND THEY ARE INCLUDED IN THE NEW ASSEMBLY. THIS MUST OF CONCERN TO NISSAN AS THIS MAKES IT EASIER FOR A DEALERSHIP TO DIAGNOSIS AND REPAIR. THIS IS NOW GETTING TO BE A DANGEROUS SITUATION AND I EXPECTED BUSAM TO STAND BESIDE ME BUT THEY WOULD NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403927May 31, 2011
VISIBILITY
DRIVER'S SIDE SUN VISOR ABRUPTLY FALLS DOWN OBSTRUCTING THE VIEW OF THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403699May 29, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING IN TRAFFIC AND I FELT A WEIRD VIBRATION AND THE VEHICLE FELT AS IF IT WAS SURGING FORWARD. FELT LIKE A MISFIRE SO I DROVE IT HOME AND REPLACED THE SPARK PLUGS. I THEN TEST DROVE IT WITH NEW SPARK PLUGS AND THE PROBLEM WAS THE SAME. I TAKE IT TO MY MECHANIC IS HE ADVISES THAT THE CVT AND OR TRANSFER CASE ASSEMBLY IS THE PROBLEM. I THEN GO ONLINE TO RESEARCH IT AND FIND TONS OF STORIES OF ALL THE SAME PROBLEM. THE VEHICLE IS NOW STUCK IN MY GARAGE BECAUSE I AM SCARED TO DRIVE IT AND GET INTO AN ACCIDENT. WHEN I TURN THE WHEEL THE VEHICLE DOESN'T WANT TO MOVE FORWARD , ALMOST LIKE A SLIPPING CLUTCH , AND THEN IT WILL MAKE A LOUD POP AND JERK FORWARD. I AM HAVING IT TOWED TO NISSAN DEALERSHIP AFTER HOLIDAY AND AFTER RESEARCHING I ALREADY KNOW THEY ARE NOT GOING TO COVER IT AND TRY TO STICK ME WITH A 5-6K DOLLAR BILL. ITS NOT THE CONSUMER'S FAULT NISSAN HAS A DEFECTIVE CVT SYSTEM AND DOESN'T WANT TO RECALL IT DUE TO THE EXPENSIVE REPAIR BILL. I GUESS ONCE THIS FAILURE CAUSES SOMEONE TO DIE FROM AN ACCIDENT LIKE THE INCIDENT WITH TOYOTA AND THEIR ACCELERATOR MAYBE THEN THEY WILL HAVE TO RECALL THEIR MURANO'S CVT SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403624May 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
UNFORTUNATELY I DID NO ADVANCED RESEARCH ON THE NISSAN MURANO AND NOW WE ARE RESTING AMONG THE GROUP OF OTHER UPSET MURANO OWNERS. A MONTH AGO WE PURCHASED A USED 2007 MURANO SL AWD WITH 29,000 MILES. AFTER A WEEK OF DRIVING IT WE MADE A MODERATELY SLOW STOP AS WE APPROACHED A RED-LIGHTED INTERSECTION. THE VEHICLE SURGED FORWARD AS THE BRAKES WERE BEING APPLIED. WE COULD FEEL THE ANTI-LOCK BRAKES BEGIN TO PULSE AT THE PEDAL. THE USUAL QUITE TRANSMISSION BEGAN TO MAKE SHIFTING NOISES AS IT ARGUED WITH AN ENGINE THAT WAS RISING IN RPM. WITH A LOUD AND PRONOUNCED CLUNK AND MY HEAD WAS THRUST INTO THE HEADREST RESTRAINT PAD. THE VEHICLE STOPPED JUST BEFORE IMPACTING THE REAR OF A CAR BEFORE US. THIS HAS HAPPENED TWICE, WITH REPEAT VISITS TO THE DEALER FOR REPAIRS. THEY SAY THEY FIND NOTHING WRONG, CODES ARE ALL FINE ETC. THEY EVEN SERVICED THE ABS BRAKE SENSORS AT NO CHARGE, BUT I KNOW THAT IS NOT THE PROBLEM HERE. SO IN A NUT SHELL NISSAN HAS DONE NOTHING TO FIX THE PROBLEM, AND IS UNABLE TO HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402766May 25, 2011
SEATS
2007 NISSAN MURANO SL POWER SEAT DRIVERS SIDE SEAT BRACKET BROKE AT WELD CAUSING THE SEAT TO ROCK BACK AND FORTH DANGEROUSLY. THIS IS AN ITEM I HAVE NEVER HEARD OF BREAKING. IN MY OPINION, NISSAN SHOULD RECALL THE MURANOS AND FIX THEM FREE OF CHARGE. I WILL BE FIXING THE PROBLEM AT CARMAX WITH MY EXTENDED WARRANTY, HOPEFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402433May 23, 2011
SEATS
DRIVER'S POWER SEAT SUDDENLY STARTED ROCKING FORWARD AND BACKWARD AS YOU WERE SLOWING OR ACCELERATING. POPPING AND SQUEAKING NOISES ACCOMPANIED THE ROCKING MOTION. AS THE SEAT WOULD ROCK YOU HAD TO ADJUST PRESSURE ON THE BRAKE PEDAL OR ACCELERATOR TO COMPENSATE FOR THE MOVEMENT OF THE SEAT. IT WAS UNNERVING TO OPERATE THE VEHICLE WITH THE SEAT MOVING. I HAD TO HOLD ONTO THE GRAB HANDLE OVER THE DRIVER'S DOOR TO HELP CONTROL THE MOVEMENT OF THE SEAT. IN DOING THIS I WAS UNABLE TO KEEP BOTH HANDS ON THE STEERING WHEEL. IF I TRIED TO KEEP BOTH HANDS ON THE STEERING WHEEL, WHEN THE SEAT WOULD MOVE I WOULD TEND TO JERK THE WHEEL FROM SIDE TO SIDE AS I TRIED TO STOP THE SEAT FROM MOVING. APPOINTMENT WAS MADE AT LOCAL NISSAN SERVICE DEPARTMENT. I LEARNED THAT NISSAN IS FAMILIAR WITH THIS SAFETY ISSUE AND HAVE ISSUED A TECHNICAL SERVICE BULLETIN. PARTS WERE ORDERED AND SEAT WAS REPAIRED. I AM CONCERNED THAT IF NORMAL USE WILL CAUSE THE INFERIOR DESIGNED SEAT TO BREAK WHAT WOULD HAPPEN IN A CRASH. IT APPEARS TSB IS FOR MODEL YEARS 2003 THRU 2007 . POSSIBLY THE SEAT DESIGN WAS IMPROVED FOR '08 AND LATER MODELS BUT NISSAN IS UNWILLING TO ISSUE A RECALL TO COVER THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401473May 18, 2011
POWER TRAIN:DRIVELINE
1. OIL ON GROUND. 2. LEAKING SEAL ON TRANSFER CASE. CAN CAUSE DRIVE-TRAIN FAILURE. NOT SAFE. 3. REPAIR IN PROGRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400375May 9, 2011
SEATS
THE DRIVER SIDE POWER SEAT ON MY 2007 NISSAN MURANO WILL ONLY ACTIVATE THE LEFT SIDE. THE RIGHT SIDE IS LOCKED IN ONE POSITION. I TOOK THE VEHICLE TO THE DEALER WHO QUOTED $1,100 TO REPLACE THE ENTIRE SEAT ASSEMBLY. THE VEHICLE HAD LESS THAN 30,000 MILES AT THE TIME OF THE SEAT MOTOR FAILURE BUT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I FEEL THIS IS A SAFETY ISSUE AS THE SEAT CANNOT BE ADJUSTED TO THE DRIVERS SPECIFIC NEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399375May 6, 2011
VISIBILITY, EQUIPMENT
NORMAL BUMPS IN ROAD CAUSE DRIVER'S SIDE SUN VISOR TO DROP AND OBSTRUCT THE DRIVER'S VISION. PART APPEARS TO BE UN-AVAILABLE AND/OR WAY OVER PRICED FOR SOMETHING THAT SHOULD NOT FAIL WITHIN THE FIRST SEVEAL YEARS OF OPERATION. TYPICAL SUN VISORS ARE PRICED FROM $50 TO $200. NISSAN WANT OVER $350.00 FOR ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396099April 16, 2011
SUSPENSION
I HAVE A 2007 NISSAN MURANO WITH ABOUT 58,000 MILES AND ABOUT 6 MONTHS AGO WHEN IT HAD ABOUT 50,000 MILES, I HAD TO REPLACE THE LEFT OUTER TIE ROD. JUST RECENTLY, I HAD TO REPLACE THE LEFT AND RIGHT FRONT LOWER CONTROL ARMS BECAUSE THE BALL JOINTS WERE BADLY WORN. I DIDN'T NOTICE ANY HANDLING, STEERING, RATTLING OR ANY OTHER UNUSUAL ISSUES BEFORE THE PROBLEM WAS NOTICED. I DON'T DRIVE THE CAR OVER ROUGH ROADS OR ABUSE IT IN ANY WAY. THESE DEFECTS WERE DETECTED WHEN THE TIRES WERE ROTATED. IT MAKES ME WONDER WHAT ELSE WILL CAUSE PROBLEMS IN THE SUSPENSION IF THESE THINGS WENT WRONG WITH RELATIVELY LOW MILEAGE. THERE ARE NO RECALLS THAT I CAN DETECT AND THIS IS NOT COVERED UNDER THE BASIC WARRANTY SO I PLAN TO CALL THE DEALER AND DO A LOT OF COMPLAINING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395617April 12, 2011
STEERING
STEERING FLUID LEAKING. I REFILL THE FLUID EVERY WEEK. LOOKING ONLINE, THIS IS A COMMON PROBLEM WITH THE 2007 NISSAN MURANO. THERE SHOULD BE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395513April 11, 2011
SEATS
DRIVERS SEAT BROKE UPON ENTERING THE VEHICLE. APPARENTLY THE SEAT FRAME WORE OUT AFTER ONLY 75K MILES AND 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394948April 5, 2011
SEATS
WHILE TRAVELLING FOR A FUNERAL, DRIVER'S SEAT STARTED ROCKING TO THE REAR. INVESTIGATION SHOWED THE SEAT FRAME HAD BROKEN AT THE LEFT REAR CORNER. A NISSAN DEALER IN WISCONSIN REFUSED TO REPAIR THE SEAT FAILURE FOR FREE AS THE CAR IS NO LONGER UNDER WARRANTY. TO GET VEHICLE HOME A BLOCK OF WOOD WAS PLACED UNDER CORNER. ONCE THE CAR WAS IN HOME STATE, DEALER THERE ALSO REFUSED TO REPAIR FOR FREE EVEN THOUGH THIS IS A SAFETY ISSUE. OWNER HAD 3RD PARTY MECHANIC REMOVE AND MAKE WELDING REPAIRS. SEARCHING THE INTERNET SHOWS MANY COMPLAINTS FOR THIS MODEL VEHICLE WITH MULTIPLE PRODUCTION YEARS STARTING IN 2003 THROUGH AT LEAST 2007 FOR THE SAME DRIVER'S SIDE SEAT FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394254April 4, 2011
SEATS
TWO DAYS AGO, MY DRIVER'S SEAT BROKE RESULTING IN THE STEEP TILT WHICH PUSHES ME TOWARDS THE DRIVER DOOR ESPECIALLY WHEN CAR IS MAKING A TURN. IT SEEMS TO BE ANCHORED ON THE RIGHT SIDE BUT COMES LOOSE FROM THE LEFT REAR, ALLOWING ROCKING WHEN TAKING TURNS. THIS CAR HAS 47K MILES. THIS SEEMS LIKE A MAJOR SAFETY ISSUE, AS IT COULD AFFECT A DRIVER'S CONTROL OF THE STEERING WHEEL, PEDALS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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